This is a long review, but if you’re considering hiring Christopher Michael Catering for your event, or even eating at the Dimon Estate, I recommend you read the whole thing. The short version is that we booked them for our wedding in 2022, but... they were disorganized, then incredibly rude and greedy, and ultimately cancelled everything on us a few months before our wedding date, with no reasonable explanation, apology, or compensation.
Here’s the story: we booked Jamesport Manor/Dimon Estate in June 2021 and were so excited to get married there. Fast forward to May 2022 and a sound ordinance was passed in the town of Riverhead that made it very difficult for them to host events. This led them to cancel the venue for all couples in summer 2022 – but they promised to still cater at a discounted rate and provide rentals, as well as help everyone find new venues. We rebooked a new venue that they suggested and proceeded as planned. Then, they canceled everything else (catering, rentals, bathrooms, etc) on us a few weeks later. The excuse was that a chef quit, so they did not have enough staff. When we called to talk to Matt, he basically told us that we had no right to ask any questions and that we shouldn’t be upset— because while we were losing a wedding, he was losing his business. Our wedding planner and new venue also asked questions, but Matt evaded them as well. We tried to ask for just the rentals (sans catering) since the chef was the issue, but Matt refused.
To date, have not been given any reasonable explanation from Matt. Christopher Michael Catering has continued to cater weddings and promote their business online despite this supposed chef quitting (as demonstrated by the other reviews from weddings around the same time on this page). We were first ignored, then berated and yelled at by Matt for asking very reasonable questions over the phone. We received no compensation and almost had to cancel our wedding— but thanks to incredible kindness of some new vendors, we pulled off a wonderful (albeit significantly more expensive) wedding!
While admittedly a good chef, Matt is a disorganized mess with poor communication skills, who will not make an effort to help you or be reasonable if it’s not beneficial to him. If you want a kind, organized catering company to plan your event with, there are many other excellent options in the area. All it would have taken for us to let it go was a sincere apology and admission of their mistake, but we never received that from anyone. We hold the entire family/business responsible and recommend you do not trust them or give them your money.