The Jay Peak wedding staff has had a rough summer, as indicated in an August 2017 review. Our review will also be honest about that, but please know that our wedding was *still* incredible and that the new staff is exceptional.
During our wedd...ing planning process, we were bounced around between coordinators a couple of times, which was frustrating. About a month before the wedding, our latest coordinator abruptly left her position and we were handed back to the Wedding & Social Events Sales Manager as our interim coordinator. She also had a few new coordinators on calls with her to help her sort out our wedding. Apparently our previous coordinator did not leave notes, so we had to basically start the planning process all over again with the Sales Manager, with a month left to go. Both our previous coordinator and the Sales Manager were hard to get ahold of, and the Sales Manager did not respond to our emails until I resorted to calling the GM of Jay Peak. Needless to say, my husband and I were very nervous come wedding weekend.
Our weekend certainly had a few hiccups, but Jason and Jenessa, two newer coordinators, did a fabulous job of picking up the pieces that were unfortunately left for them from the turnover. Jason did most of our coordinating, and was there every step of the way—texting us to ask how things were going, showing up at our rehearsal dinner to check in on things personally, and being a constant reminder that he was there for us, and that this was our day. We couldn’t have been happier to have him on our side, helping us through what was certainly a rough experience for us and for him. He was absolutely incredible. Jay Peak is lucky to have him.
Regarding the venue itself: everything was perfect. The venues where we took first look photos, where we had our ceremony, and where we had our reception were unreal (respectively being the top of Jay, the Garden Valley Pond, and the Clubhouse Tent). Everything was beautiful, and we were lucky to have some good weather on our side. Choosing the Clubhouse Grille for our rehearsal dinner and the Foundry for our after-party was also a good decision and everything was delicious. We loved that everything you could possibly need is located on-site, and that all our guests were in a single location with easy access to a shuttle to get wherever you needed to go. The staff along every step of the way—from check-in for the wedding, to the rehearsal dinner, to the wait staff and bartender during our reception—was incredibly friendly and happy to be a part of our big day. We loved every minute of it.
TL;DR: The staff turnover and the Sales Manager made wedding planning really difficult, but the new staff—shoutout to Jason—is phenomenal. The venue choices are plentiful and all are beautiful. We loved our wedding at Jay Peak.