Jay West

en there was a surge in weddings, we were asked to take it home for the final months before the wedding. I did my tailoring elsewhere, but we did go back for earrings as well as they had a nice accessories collection.

. Everyone at the shop was so nice and helpful (and willing to work within a budget). I didn’t think people really had a moment where they found “the dress” until I tried mine on and the tears flowed. It was perfect. After my positive experience, my mother and mother-in-law visited the shop and both found their dresses too! Of course, Covid happened after we picked our dresses, but it didn’t deter us from coming back in the Summer of 2021 for dress alterations. We all had a different seamstress and all loved the outcomes of our dresses! Antionette did amazing work with my bustle. If you’re looking for a local dress shop willing to work within a budget, and with a variety of styles, as well as dresses for the moms (including those of all shapes and sizes), look no further than Jay West–it’s simply the best.

hat I wanted - absolutely plain with no beading or lace, but a dramatic ball gown silhouette. The women at Jay West listened to what I wanted and I found my dream dress, a stunning Justin Alexander ball gown (third dress I tried on). I needed to make some changes to the dress for it to be 100% perfect, and Jay West worked with Justin Alexander to customize the gown. Several fitting later with the seamstress Kay and it was perfect. Kay did a phenomenal job with my alterations, which is not a simple feat for a ballgown made of the heaviest fabric they had in the store. I absolutely loved my gown and received so many compliments. My seven bridesmaids also got their gowns at Jay West and they all looked stunning. Highly recommend Jay West for your bridal and bridesmaids gowns.

ell in love with the first dress, left to honor my appointment with another shop and a very specific dress I thought I wanted and then wound up back at Jay West for the first dress I tried on! Such a great experience and the icing on the cake is being a second generation Jay West Bride!

y the time we picked up my dress! Highly Recommend!

didn’t care and were very rude and unfriendly don’t shop here much better bridal shops out there who care bout there customers

and I’m so happy I did! I would recommend JayWest to any one who asks!

n arm hole and add the most gorgeous sleeves that made the dress absolutely perfect!!!! Everyone was super friendly and helpful and my dress was stunning!

resses for any occassion. They have a great selection and such a wonderful staff!

did and didn't like. She helped pull great dresses and made sure I stayed on budget. The first dress I tried on there ended up being the one, a beautiful Justin Alexander dress that had just arrived the day before. Justin Alexander was my dream designer and I never thought I'd find one of his designs in my budget. Thanks to Janet and everyone else at Jay West!

wn to choosing THE dress. I probably went to 10 bridal salons and I even had 2 different appointments to looks for dresses at Jay West. During my appointments at Jay West, I can’t even tell you the number of dresses I tried on and they never seemed impatient with me (and I honestly couldn’t have blamed them if they were, I was getting pretty impatient with myself!). Once I found the one, it was a seamless and stress-free experience. Their seamstress, Kay, was a joy to work with. There were minor changes I wanted to make to the dress, and she executed them perfectly. I cannot thank Jay West enough for perfecting my ideal bridal look. I have never felt more beautiful than I did on my wedding day and I think everyone deserves to feel that way, so thank you Jay West!

he Summer sale. From the very beginning, the staff at Jay West was very kind, welcoming, professional, & extremely knowledgeable about bridal gowns. Jay West was the first bridal boutique that my family & I looked at for gowns, & we had a wonderful experience. They listened to my ideas & vision of my dress & helped me stick to my budget. After not having success with the first few dresses that were in budget, Patti asked if it was okay that she pulls a dress a little out of budget). It was the most beautiful dress that fit my body perfectly. Patti truly knew the type of dress I was looking for & I’m glad she pulled it. That takes a lot of skill & I really appreciated that. The dress really wasn’t that much over budget & my mom was so incredibly generous to buy it for me. I am forever grateful for that & that she also paid for the alterations. The staff at Jay West was always so accommodating to my family. I have a sister who is in a wheelchair & requires assistance getting up & down stairs. They were always helpful & accommodating. I didn’t always go downstairs for dress fittings & appointments. They would let us go to one of the fitting rooms upstairs instead of going downstairs. The staff remembered me & my family & always made a fuss when we go in. It was really nice to always be welcomed with a smile. My bridesmaids ordered their bridesmaid dresses at Jay West too. Janet was very helpful in helping us figure out what dresses I wanted & gave me great ideas. I wanted my bridesmaids to choose a dress that was comfortable for them, so she advised me that I give everyone a couple options which worked out well. She also helped me come to a decision on the color of my dresses. I was indecisive on colors & she gave me the idea to go with long black. It was the best decision! My alterations were done by Kay & she did an incredible job. She had to shorten it and take it in since I was losing weight & did that with no problems. She was so sweet throughout the entire process & made me feel comfortable each time. Kay also was happy to create a veil for me from my mom’s original veil. She did an amazing job & the veil is something I’ll cherish forever. Thank you to Kay for all the alternations you did for my dress & for creating the veil. I am still receiving so many compliments on my dress & how well it fit me. It is the most beautiful dress ever! Thank you to Melissa & Sue for helping me get my dress ready & helping me put it into my car when I picked it up for the wedding. I picked it up the day before because at my last official fitting, the sleeves needed a little extra altering & Kay was happy to do quickly, making every little detail perfect. I had such a great overall experience at Jay West & am proud to have gotten my dress from this local boutique. Their customer service is excellent – answering phones promptly & making sure all my questions/needs are met. I would recommend Jay West to anyone. You certainly will not be disappointed in the great quality of wedding gowns & the customer service. Thank you to Patti, Sue, Melissa, Cathy, Janet, Emily, Carol, everyone at Jay West for making my bridal gown experience so great!! I give Jay West 5 stars!

n and veil they continued to exceed in customer service! They scheduled the fittings when it was convenient for me and went above and beyond to fit me in for EXTRA fittings (i lost 30 lbs in between buying my dress and my wedding day). Kay was incredible and truly made my gown fit me perfectly. I highly recommend this dress shop and they truly gave me the ultimate bridal experience!

nges when I purchased jewelry and then wanted to switch them a few months later. Kay, the seamstress is AMAZING. She really can transform anything, and very quickly. She was super helpful and worked with my schedule (I live in NYC and could only come down at certain times). She was also great with helping my mom recreate a dress she had purchased. They also have a great preservation service, they clean the dress and ship it to your house for you! I highly recommend buying your dress at Jay West!

ained to them we did not have an appt. The women told us to give her a few minutes to see how busy they were and would let us know if they could assist us. We ended up being helped by Sue. Sue was amazing, attentive, and personable. She was witty and full of positive energy. Never once did I feel rushed and she was so helpful and supportive in picking the perfect gown. She even had me take some dresses off immediately because we both knew they were a no go. I can not recommend sue and jay west any more!!! Thank you for helping me find my wedding dress!!

my dress at one of their trunk shows they worked with me to be sure it was perfect on wedding day. The seamstress that works with them was great and perfected the dress. I would definitely recommend jay west to check out for your bridal needs!

be sure to ask for Melissa. Of all the bridal shop attendants I worked with, she was by far superior in quickly understanding what I was looking for and provided dresses that worked with my style and were in my price range. She made me feel special yet comfortable. No, they’re not the type of shop that will start screaming when you do say yes to the dress but they still make you special and will ensure that you receive everything you need to make your day perfect. Melissa connected me with a jeweler who custom made a bracelet and earrings to match my dress and my grandmother’s necklace I wanted to wear which added a special touch to my entire outfit. An understated piece in all bride’s outfits is the veil; Jay West had many options to help me find one that flowed perfectly with the pattern in my dress! Overall, I was so pleased I went back and my bridesmaids purchased their GORGEOUS dresses from there as well. Even through the one or two issues/emergencies we had Jay West worked through everything professional and promptly fixed the issues.

ng me my dress without trying on (The alterations were due to be done by that day, not before) and my veil was nowhere to be found. When it was finally found, it was the wrong size (too short). It ended up being a mistake on my information card they had for me (our saleswoman miswrote it), but other than having the wrong veil the woman got nasty, blaming us. I ended up having to buy a new veil.

idn't like about each dress I tried on. Once they had a good idea of what I liked they came back with my dress. Everyone made a big deal about me in each dress and even more so when I tried on my dress. It really made me feel very special. Once I bought the dress I was told they would keep the dress until days before the wedding which was a huge help and relief. They also had someone who could alter my dress right in the store so I did not have to worry about finding someone. When I did come for my dress fitting they made sure my man of honor was apart of the dress fitting. Even after my wedding I am able to take my dress back to Jay West for them to send my dress out to be cleaned and repaired. They are so helpful and their dresses are beautiful! My mom got her dress at Jay West as well and they took their time with her and were just as helpful with her! The night I picked up my dress and my mom's dress, they helped me load my dress in my car. My mom's dress was not at the store and they called the seamstress right away. The seamstress delivered my mom's dress right to my house within 2 hours and apologized, she still had to steam the dress. I HIGHLY recommend them to any bride!

ed me to get them on and zipped etc. The other places I went to were very pushy with sales and exaggerated every dress I put on with an "OMG YOU LOOK AMAZING" when I looked, well, not amazing! When I was at Jay West they let me and my mom observe the dress without being pushy. I was between two different dresses when I was there and they didn't care that I had to put each of them on a few different times to compare them (I am indecisive!). The alterations were not too expensive, exactly what I was expecting them to be and I never had an issue. I highly recommend Jay West!

eamless transition with my already purchased dress helping my brain complete my dream and calm my nerves. Thank you so much for a wedding dress that was absolutely perfect and one that people are still talking about.