I began working with Jennifer about a year before I proposed. Before we even started looking at rings, she took the time to get to know us, considered our budget, and educated us on just about everything we needed to know about engagement rings...
. It was clear she was passionate about her work and truly cared about how important of a decision this was to me and my future wife. That really impressed me.
I brought my fiancée in twice and she blindly picked the same ring both times. Despite that, Jennifer was incredibly patient with me and my indecisiveness. It took me about 6 months to finally come in to buy the setting. However, before I bought anything, Jennifer encouraged me to shop competitors to get a better price. During a visit to one of the major jewelers in the Twin Cities, I spent about 20 mins consulting with a jeweler before a setting and diamond before I was asked to make a purchase decision. The price was a little lower, but so was the quality. Needless to say, I did not purchase my ring that day.
Finally, after a little over 6 months of searching, I bought the setting. About a month later, I bought the diamond after working carefully with Jennifer on what I wanted. She tracked it down and pulled it aside for me to come in and see. I loved it and bought it on the spot. My (now) wife absolutely loves her ring. She is not someone was looking for a big diamond with a lot of sparkle, but the uniqueness of the setting and beauty of the diamond still get a TON of comments.
We also bought our wedding bands and a men’s watch (my wedding gift) from Jennifer in prep for the wedding. Each time we had a super easy and personal experience. Jennifer even gave us a heads up on upcoming sales, which we were able to take advantage of. I should also note that a lot of wedding jewelers promote the fact that they offer long warranties, free cleaning, etc. We realized that at JB, all that is just standard. They stand behind what they sell and are going to make sure you are taken care of and love it for years to come.
The day before our wedding, my wife went to see Jennifer in a little bit of a last minute panic looking for jewelry to wear on the big day because the original plan had come close to falling through. My wife explained the dilemma to Jennifer and she not only helped her pick something out, she came up with a way for us to purchase the jewelry as a contingency plan and then return it if we ended up not needing it after the wedding. Everything worked out and we did end up returning everything to the store. Jennifer didn’t have to do that and I doubt many other jewelers would. But, that is the kind of service that I have come to know from Jennifer and JB. Good luck finding elsewhere.
Although I can never articulate how much I enjoyed my experience, I can tell you that I will never buy jewelry from anyone but JB. While its true JB might be a little more expensive than some, there is no way you’ll get that level of personal attention and service anywhere.