JED Transportation

great at communicating about the changes. As our day got closer, we inevitably had some annoying last-minute changes regarding which hotel we were going to be getting picked up at, all of which Brian took in stride with a smile. He never once made us feel like a hassle or a burden. Brian also got us a free upgrade on our party bus a few months prior to our wedding! I mean, come on, how awesome is that?! On our wedding day, Marshall was our driver and I honestly can't say enough great things about him. He was constantly watching out for my dress, making sure that our bridal party had a good understanding of the sound system, and he went with the flow when we added on a last-minute stop at a bar on our way to the reception venue. Plus, he was genuinely so much fun to be around! I would 10/10 recommend JED Transportation to anyone in the St. Louis area for their wedding!

"great new bus" that held 43 people and offered it as an "upgrade." Even though he was persistent in trying to sell me on it, I declined the offer. We had booked their 50-person ultimate limo party bus more than a year prior. We had 42 people planned to ride the bus, so we wanted to stick with the bigger bus we originally booked. We had 42 people, dresses, coolers - we needed all the room we could get. At the end of the conversation the man said to me, "well someone's getting switched" and "well this is the bus you would get if anything were to happen" - those phrases immediately made me nervous. I asked if he expected anything to happen, he said, "oh no we never expect it" and very hurriedly got off the phone. I told my fiancé about the conversation and how uneasy it made it me. So, he made a call to the sales rep and he "reassured" my fiancé that no changes were made, and we would still get our 50-person bus. As he was explaining the conversation to my fiancé, he spoke as if I was crazy for feeling uneasy and how he didn't know why I would feel that way. Well sir - I felt that way because of the comments you made (see above) and because my wedding was 10 days away and he tried to sell me something as an "upgrade" when it was smaller, not right for our situation, and didn't have limo style seating. Fast forward 8 days, Thursday before my wedding and a few hours before my rehearsal. I get a call from the same man, telling me the 50-person bus was not available because of "mechanical issues." He could not explain the issues, nor could he offer any other solution other than a charter bus. Through our conversation he switched his story. He first said he found out about the bus issue the week before and when I questioned why I was finding out two days before my wedding when he knew about it for a week, he switched his story saying he was only made aware of it that day. So, did he find out about it the week before or that day? Either way, why were we not notified until 2 DAYS before our wedding. He could not answer our questions and kept on going around in circles not truly answering anything. He was very unapologetic, condescending and rude. As if we were crazy for being upset that our bus was unavailable within less than two days' notice. He also made comments such as "you won't find another bus this big in the city" telling us we were essentially out of luck. Not only that, and call me CRAZY (he sure did) but how could those two events and phone calls not be related? There was a reason I felt SO uneasy when he first called me. I knew in my gut something was going to happen and I told multiple people how uncomfortable I felt and how I was praying nothing happens because that call put me on edge. SURE ENOUGH, 8 days later something did happen. I could speculate and say that they double booked us, or they knew something was wrong during very first phone call that they weren't coming forward with, or that they lied. Or maybe we did just have incredibly bad luck and none of this is related and it is just a series of unfortunate events..... Take this story and believe what you will, but if I could save any bride the stress of dealing with something like this 2 days before their wedding I will.

ne for my husband and I's wedding day went off without a hitch. Our chauffeur, Andre, was amazing! He was extremely friendly, flexible with changes to our timeline on the day of, and got us everywhere in a prompt manner. I highly recommend JED Transportation for all of your transportation needs.

st the entire group with anything we needed (umbrellas, coats, flowers, etc.) He made sure I stayed dry all day so that my dress/hair/makeup wouldn’t get ruined. Bull was so helpful in every way and I would highly recommend requesting him as your driver! Our wedding party is still talking about how great he was!

clean and exactly as described, and included some lovely amenities like champagne and bottled water. Our driver was punctual, professional and got us exactly where we needed to go. No complaints!

ven in some photos because he was just so much fun! Everyone on our bus was RAVING about him. We were also given a lovely complimentary bottle of champagne, the aux cord worked great for our own DJing, and we were upgraded to a larger bus the week of the wedding! The extra space was greatly appreciated!! Will be booking JED Transportation and requesting Bull for future transportation needs every time!

our initial agreement and contract which was super nice. However, the drive was not so great. I had sent in the exact names and address in the order of the stops but the driver kept asking me where we were going. She acted like she did not know the itinerary (which was sent in via email beforehand and was printed on the receipt at the end). Also, her driving was a little erotic - she would make very sudden stops and turns a few times which almost sent me, in my white dress flying, one time. She was not overly friendly either. Also, she did not drop us of at the right place that was agreed upon. It worked out because we were able to get some good and unexpected pictures at the place we were dropped off but it also meant that our wedding party had to walk to the Katy Depot for the dinner, when they should have been dropped off right there. With all that being said, our wedding party had an awesome time while on the Trolley. Definitely some good laughs and memories but the logistics of it didn't work. I would recommend a Trolley type experience for bridal parties, but make sure the driver knows where they are going.

knew STL very well and knew how to avoid the traffic in the downtown/mid-town St. Louis area. My wedding was the same night as the NHL All-Star Game and we could have easily gotten wrapped up in the traffic. His safe driving, sense of humor and knowledge of the route made it an A+ experience. Thank you!

us to drop off beverages and snacks a few days prior to the wedding and they had everything iced down and organized on the bus by the time they arrived to pick us up. Despite being almost at capacity the bus was very spacious, but more importantly the bus was clean and our driver was courteous. I highly recommend JED for any transportation needs!

in all over our wedding party. The speakers were also broken. Overall, I wish I would have just spent some more money and got a better form of transportation.

flooded. She definitely saved the day!!!!

oto stops. The bus itself was just as described. It was clean and comfortable, and had great air conditioning, which was a life saver with the warm May weather. We had no issue communicating with JED prior to our wedding day, either. They were always available by phone or email, and were well organized. I would highly recommend using JED transportation. Make sure you book early!

strategy to get the bus to the wedding party. Amanda was so kind and accommodating to our very large wedding party. We had such a fun time on the bus and it was one of my favorite parts of the day! Thank you thank you!

u!!!

ems that we had were that the door was broken and had to be fixed before we were allowed to get on the bus, which took about 30 minutes, and once we got on the AC didn’t work. It was 89 degrees outside and super hot in the bus. Chip felt so terrible about the whole ordeal, but we didn’t let it get us down too much! Before we departed from the bus, Chip had told us that he had spoken to his boss and we would get a partial refund for the AC and the door, but I never heard anything. I emailed the company twice and they never responded. Even if they didn’t want to issue a refund, it would have been nice to receive a response.

day went above and beyond to help us on our wedding day. I highly recommend using JED!

llison handled them with ease and reassured me everything would be fine...and it was!! The day of service was more than excellent, the drivers were on time, professional, and most important Friendly and Kind. We received really great service and value throughout the whole process. I would be happy to use JED transportation again and I would definitely recommend them to anyone needing transportation of any kind!

place, etc and the company made sure to both make those changes and send a follow up. The "day of" went very smooth and on schedule with no input needed from anyone in the wedding party. The driver and our photographer did a fantastic job coordinating everything so we could focus on enjoying ourselves. Thanks JED!

fic, which was great for a worrier like me! I would definitely recommend them for any event you may have!

. The driver knew exactly where to go and how to get there. The only issue we had was hooking up to the music, you need to bring your own cord because the bluetooth didn't work but once we plugged in the speakers were great. Also, it was hot on the bus since it was a very hot day and a lot of us packed in. We did the 25 person bus and I do not believe more than the 20 we had on it could have fit, it was a tight fire for 20. They decorated the bus with our wedding colors which was nice, and we would definitely use again.

drivers was very professional and knowledgeable. He did well with directions we provided him.

ey needed to be. They were very welcoming and happy the whole entire day. We would highly recommend them to anyone who is looking for a wedding day transportation. They were truly the best ever and we will absolultey go with them again in the future! Thank you so much JED Transportation for making our Wedding Day unforgetable!

and worked hard to get our guests where they needed to go safe and on time.

if I'd get limo service from them. My only complaint is that they are pricey, make sure you shop around before choosing, I went from a 28 passenger bus to a 10 person shuttle and they still wanted to charge me the same price, there should have been a clear markdown in price.

ut Bluetooth worked just fine. Thanks again!

oy to work with. I would recommend them to absolutely anyone and will definitely be using them again in the future. Thanks for everything!!!! Ashley and Cody

ver was fantastic and helped me get in and out as it was raining some during our pictures.

etting to each of our events extremely easy. I'm so thankful we booked JED for the most important day of our lives. They are reliable, timely, and the chauffeurs are very friendly. Thanks again!

iable, organized, and easy to work with.

nd family! He made our day so memorable and felt like we had been friends forever. I highly recommend working with this company but more importantly on behalf of my husband and I we recommend that Bull keep his beard. All jokes aside, thank you for an amazing experience.

recommend.

as reasonable for the 2-3 hours we used them. Booking was easy. I had to make all of the arrangements from out of town and whenever I called with questions, someone called me back quickly. We recommend JED for your limo needs.

also very professional and fun. The company is very easy to work with. I would use them again.

ell however, I did have one question throughout the night and the number I was given - no one responded. Wasn't serious, but would've been nice to hear back. Overall great service and the did exactly what they said they would do.

parts, i spoke to several people (Alison, Riva and Jessica) and they all were wonderful to work with: Jessica even took the time to show me the vehicles on a visit. I do not have any more weddings to plan but if I have ANY needs they can fill, I will only work with them.

MMEND!!!!

h the service, and it was all for a great price.

ts at a minimum. They made sure we didn't overbook what we needed and on wedding day - we expected the shuttle to drive us away from the wedding and to our surprise a beautiful black Cadillac was waiting for us outside the church when we left. Rained this day and both drivers made sure we were safe and protected as we had elders that needed assistance. Reggie was our driver that handled the immediate family and their needs. This gentleman was top notch! Professional and courteous to all. Very attentive also! We could not have been happier and will be thanking JED again as they made our day less stressful getting around in the weather and schedule. I don't know what we would have done with out them to be honest. I have used other services before and this company again came through - if I could rate them more than 5 stars I would. THANK YOU!

ng us to have food and drink on the bus. Our driver was so patient, even turning around several times without complaint in Tower Grove Park while we looking for our photographers who were meeting us there. I will gladly recommend them to anyone with transportation needs in the future.

raged us to just relax and enjoy time with our friends. She was an experienced and safe driver. When we arrived at our reception venue she again offered to remove all of our items and bring them inside.

ssional service! Highly recommend!

the bus. Once we were finished with the ceremony, the limo was gone! However, we called John and he was back within minutes. It was a simple miscommunication, and honestly, a non-issue. Everyone at JED was wonderful to work with, and I highly recommend them to anyone!

res. They were so easy to work with during the planning process, which made it a lot less stressful for me. The bus we chose was perfect - the inside was incredibly cool and it fit everyone very comfortably. For the great customer service and the reliability, I would recommend JED Transportation to all engaged couples! It was an incredible experience and we are so happy we chose to work with them on our wedding day!

to work with and were very detail oriented and organized throughout the planning process! Everything ran smoothly on wedding day and our driver Derrick was very courteous and professional! I highly recommend JED Transportation, my husband and I loved our experience with them, and our wedding party raved about our bus and driver!

oling off in between photos difficult.

bly just terrible luck, but I was incredibly disappointed that the company didn't go above and beyond to get us back on the road faster. I had a photographer and videographer being paid for time I didn't get. They didn't even call after to apologize or offer a discount - I called on the following Monday and had to explain it because evidently no one knew??? Bad communication on their part. I was eventually compensated for the hours we lost, but I didn't feel like they were very sorry. To end on a positive note - my limo driver was very polite and explained whatever he could.

We are not big adults and we could have MAYBE fit one more person. Also the sound system is outdated and not user friendly.