During my appointment at Jefre Bridal, the salesperson was very helpful and patient, and I didn't feel at all rushed or pressured. I found my dream dress there, so it was a wonderful experience.
Alterations, however, were a bit frustrating. Every time I went I was told "you lost weight!" because the dress was too big. This was absolutely true the first time, as I had lost some weight between the time I purchased the dress and my first fitting, however I didn't continue to lose weight after that. Additionally, I was kept waiting several times. At one fitting I waited 45 minutes because the bride before me arrived late, which I certainly understand but I was actually there before her! I would have thought they'd take me first and get it over with, rather than make me wait until she arrived and then had her fitting done. It just didn't make sense. Another time, I was told Jefre had me down for a 4 pm appointment, when my appointment was in fact at 5:30. He had asked if I could come earlier and I said no because I would be at work so would be unable, so seeing as I didn't even get out of work until after 4, I certainly did not make a 4 pm appointment. Because of this though, I waited once again for about half an hour.
A week before my wedding I went for what was supposed to be my final fitting. It still needed to be taken in, so I came back the following week (2 days before my wedding) to pick it up. They had asked me if I wanted to just pick it up or try on first, and thankfully I said I wanted to try if before leaving the store, because it still didn't fit!! I was asked to come back that evening, which I did (what choice did I have?) however this was frustrating because not only did it not fit which is stress no bride wants just a couple of days before their wedding, but I also had to drive back to New York where I live, incurring additional cost of tolls, gas, not to mention wasted time that I would have loved to have been able to spend getting other things done so close to the wedding. When I came back that evening, the dress STILL did not fit and I was asked once again to come back. This time I said no, because I refused to have to spend more time and money on this, when it was someone else's error. I left the shop, had a bite to eat, and when I came back an hour and a half later, it finally fit. There was a different seamstress than the one I had been with at all my other fittings this last time, whose name I wish I knew, because she fixed everything and I wish I could give her the praise she deserves.