I thought I was scarred for life after my experience with Jefre Bridal until I found my perfect dress somewhere else.
I originally booked my appointment with Jefre Bridal because I saw that they have Morilee dresses, and I really loved them. W...hen I scheduled the appointment, I asked her to confirm that they do, in fact, carry the exact dress I was looking for. She confirmed that they do, and said that she couldn't wait for me to come in. She also said that this was the "fun" bridal boutique, and they're better than the others because they give honest opinions since they don't work for commission.
I arrived for my appointment with my mom and maid of honor. We called the shop earlier that morning to confirm that we would be there, but they did not answer. When we arrived, there was one woman working, rushing around because they were "so busy." Note: there were no other brides in the store at the time, and there was one woman there trying on bridesmaid dresses. After around 10 minutes, she greeted me, and informed me that many appointments had been double booked (again, no other brides in the store) and that my consultant was not there yet to help me. My consultant finally arrived over 30 minutes late, and did not even apologize for the delay.
I spoke with her, and showed her some pictures that I had been looking at, specifically the Morilee that I had confirmed was there before making the appointment. I was immediately informed that they do not carry this dress. I asked to see dresses in similar styles, but again, she went through the racks and picked out dresses that she thought I would like. She picked demo dresses that were extremely small, and told me to cram myself into them if i had to. She also explained that "it doesn't matter if they rip." SERIOUSLY?
She continued to tell me what kind of dresses I liked (the expensive ones) despite my constant feedback that I was looking for something else. As I was getting myself dressed in the dresses, she awkwardly told me horror stories about other customers. She frequently left me to speak to her coworker, and did not assist with pinning or clipping dresses to make them fit better. Feedback that she provided was also harsh and unkind when she did give it, unless it was more expensive or "preferred designer."
When I finally found a dress I liked, but wasn't in love with, the consultant asked me to close my eyes and imagine my wedding. Hi, I just told you I wasn't really in love with the dress!! That means, it's not the one.
My appointment lasted 2 hours because of her constant wandering off, and then my mother and MOH informed me that the other woman was rude to them as they waited. My mother was told that the dresses she was looking at were "not made for people like her." The woman quickly corrected herself to say that they are small sizes. They also told me that the woman was complaining about the phone ringing and the people who were on the other line each time she hung up with them. I have no patience for unprofessionalism, so I find this completely unacceptable.
I will NOT be giving any business to Jefre Bridals, and you should not, either.