Jericho Terrace

Mike, Chad, Francisco, and the whole staff went above and beyond for us. Whether it was planning and taking care of all of the little details prior to the wedding or running around to make sure we were calm and happy the day of, the folks at Jericho Terrace pleasantly surprised us at all points. Through all of our worries and stress, they eased our nerves and kept us laughing as well. I cannot be more grateful that we made this decision. If you're on the fence, let us be the ones to tell you to pull the trigger!

ighly recommend anyone hiring Jericho Terrace for any type of parties.

emodeled by the new ownership. The space is breathtaking with lots of natural lighting that resonates into the room. We already booked the Initial ceremony at our church, but loved their new chapel that they also built new. My little sister just got engaged and she said she would probably do her ceremony in the chapel and she loved the penthouse room to reduce her Fiancé’s family from traveling all over on her day. Every one of our guests had a table to sit and enjoyed the hour and I was thrilled to be able to attend it along with my husband. The staff was super helpful and guided me, my mom, bridesmaids and my sisters throughout the night, making it smooth and effortless perfectly. We loved the amazing choices that we picked and the opportunity to mingle with our guests. The hallway lobby is super cool with a grand piano and an elevator which was perfect spot for taking cool pictures. The room we chose was breathtaking, with high ceilings and beautiful architectural design, which made it look like we got married in the White House. The outside even has a fireplace where my dad had some cigars and got to enjoy them with his friends. We also took pictures outside which they have a great set up for that. Our head Maître Jared took very good care of everything and staff was attentive and made sure that we had a memorable experience. It was a night that we couldn’t forget, and unlike other weddings that I’ve been to, it didn’t seem like it was going by fast. In fact, it felt like the longest night of my life, and I enjoyed every bit of it. Our main courses were delicious, and we even came back for the New Year’s event, which was spectacular. I would like to give a special thanks to Chris, the Director of guest services, who came through with a couple of Band-Aids as I was dancing all night with my husband but my new heels weren’t the best choice that night. P.S For those of you that are going to book get the churros, which they make fresh while your guests are leaving #yummy Thank you, Jericho Terrace, for making our special day unforgettable! Best regards, Christina Fernandez.

his was the place we would be on our big day. Throughout the process the Jericho Terrace team recommended us our DJ and Photographer and they made our day perfect! As the wedding stress started the closer the wedding got our Noelle was amazing! At our first meeting she said she would make our day go as smooth as possible and that is exactly what she did. She made sure that everything went perfectly and was there every time we needed her. I would not have wanted anyone else on our wedding team. July was also amazing and was there every time my dress needed bustling, or a margarita was needed! If you have a chance to work with Noelle or July absolutely take it! As for the venue and the rest of the staff, the food was amazing, and all of our guests agreed they had never had so many choices and such great food at a wedding. All of the other staff that our guests and ourselves interacted with were all extremely helpful. Overall, I would say if you have the chance to have your wedding at Jericho Terrace I would. Thank you all especially Noelle and July for being with us on our big day!!

of food included automatically. The bridal attendants had a drink in my hand within 30 seconds of entering the venue and stayed by my side all night to help with my dress and bustle and take my bouquet when needed. The only reason I took off a star is because you have to watch the tipping recommendation they give you as it definitely overestimates and is skewed to give to the wrong people in my opinion. They do have a wedding planning assistant you can use but I felt unnecessary. They also had promised us a filet mignon in our contract but when it came time to set the menu they said they “don’t do it anymore.” Everyone raved about the beauty of the venue though and the value you get is truly unmatched.

g the whole process go great; highly reccomend them if picking this venue.

our Maitre D, Francisco. He is the best! (along with the rest of the JT crew, like Mike!) Also, the two bridal attendants, Jocelyn & Maria were so attentive in every aspect, they truly did a phenomenal job the ENTIRE DAY from when we arrived to JT to when we left. The food was not only abundant but DELICIOUS, along with our chocolate fountain! We are so happy we decided to get married at Jericho Terrace. Thank you so so much! -The new Mr. & Mrs. Vidal

duled for July 12th of 2020 and like so many other couples during the pandemic, we rescheduled 3 times. Each time, Jericho was so flexible and willing to move us time and time again. Our Maitre D Reynaldo is an absolute gem !!! So professional, friendly and am absolute master at what he does. He had our party running so smooth. Our party was the success it was because of him and our two attendants, David and Maria. Due to some traffic and scheduling issues earlier in the day, my husband and I decided to send our wedding party on ahead of us to Jericho Terrace. They arrived an hour earlier than we originally planned and Jericho had them set up within honestly I think a minute. Jericho Terrace is a multiple party venue but they treat you as if you are the only one there and with their full attention. They didn't just take care of my husband and I but our entire wedding party and immediate family. Now onto the food, it was so amazing, even my Italian immigrant grandmother, was impressed. I work with alot of people who are very opinionated and not afraid to say how they truly feel and they were all raving about the food for an entire week after our event. They really mix modern dishes and styles with old school traditional as well and it works. They gave my husband and I, a dish of each entree option, obviously we barely had a bite that night as most brides and grooms but they packed it all up for us to take. We ate it over the course of the next few days and the food was still amazing, even after being reheated. If I had to do it all over again I would still choose Jericho Terrace.

us pick out all out options

honest and transparent with us. Not only was he helpful, he was very understanding as we had to postpone twice due to the pandemic. He helped us along the way and made sure everything was down to the tee. The place is beautiful, the staff is amazing and professional, and the food.... there are no words to express how amazing the food was. Weeks later and everyone still raves about how good the food was and how attentive staff were. This night could not have happened without Chet. We owe everything to him. He was patient with us, took time out of his day to talk to us about any issue we had (which were few) and was always available to see us leading up to our wedding day. And on our wedding day, he was there with us every step of the way ensuring we were okay and having fun. Thank you for making our special day/night a memorable one and one we will never forget. - Paula & Ronnie Diaz

our wedding was what we wanted and always made sure to get back to me with any questions or concerns. Our maître d’ was Noelle and our bridal attendants were Joscelin and Jasmine who we’re all just as amazing! They made sure we had everything we needed and never let our drinks get watery or our food get cold. They also made sure that before we could ask for something, they already were making moves for what we needed. I trusted them with setting up everything for us from candles to decor and they did a fabulous job. The staff there was incredible, the food was fabulous, and the attention to detail was spot on. All of our family and friends keep talking about how amazing the wedding was and it was honestly everything we could have hoped for. I am so happy we chose JT as our venue and highly recommend it.

s and was so informative and told us exactly what to expect on our special night. Reynaldo Fernandez was my Matri'd and went BEYOND to make our day special. He was professional, respectful, and truly cared about making the bride feel special. I am so happy we were able to work with him. He truly made our day flawless (as he promised). The word Thank You does not begin describe how grateful we are. He truly loves his job and is a man of his word. I highly recommend this venue, Reynaldo, Toniann, and their team to anyone who is looking to have their special event hosted by Jericho Terrace. Absolutely amazing! THANK YOU!

d I would have to pay more should have canceled right there but we had put down a big amount of money n I didn’t want to lose it. So I was told we can only do 1 date they gave us … fine .. things that were told us then till the day of our final payment were changed and they told us they never said them ! The food was horrible and they were actually taking the buffet away as people were still going up We had a sit down for the adults and I was horrified when they brought a steak dinner over with a big piece of hair cooked on it ! The suite didn’t get any food till the cocktail hour was over I had to make them plates and bring them in .. the attendant was there for the 1st 5mins n was never seen again till I found her and asked for frozen drinks for the girls that she rolled her eyes at me and by the time they received them they were all melted n only gave them 5 with 8 girls there a glass broke and it took so long and me asking 2x for someone to clean it up so no one would get cut! But I have to say it was nice she was there for the end to get her tip! I wasted so much money and will never go here again Please don’t even waste your money or time so disappointed..

idal suite with a small meat/cheese plate for 25 people and impossible to get a drink faster than 20 mins.  After the ceremony- I and the groom returned back to the bridal suite and had 6 chafing dishes waiting for us (2 which I am highly allergic too and made the hall aware of my allergies prior to the event) - thankfully my MOH went downstairs faster than the bridal attendants to bring us a couple of plates from cocktail hour. My husband and the groomsmen are avid whiskey drinkers, so we made sure to request the specific whiskey in OUR CONTRACT. When he asked for a glass, the bridal attendant informed us that the bartender said “we don’t have that and he will drink what I give him”. In shock, we bring this up to the maitre d' who informed us it was a “miscommunication” but they still do not have it. The bartender came downstairs to apologize and said they will send someone out to purchase some- to only come back with one bottle. Now I hate to be nit-picky, but one bottle for 10 groomsmen lasted a whole hour. We had countless complaints from our guests/bridal party about how servers and bartenders were rude, refused to serve them.  One guest requested a vegetarian meal which was on our menu and was told she cannot have that as it’s unavailable- yet another guest has no problem ordering it with a different server. A couple of our bridesmaids waited in line for a drink, once they announced for the guests to start slowly making their way to the ceremony, the bartender told them they were not allowed to have a drink and he is "closed". When the girls said they understand the doors are opening but they were the last ones online, the bartender told him "I said no". During our reception the espresso machine/station, it was caught on fire and none of the staff noticed- two of my guests put it out. The room was filled with smoke causing some guests to leave who had asthma and others who stayed had the lovely pleasure of cleaning back soot out of their noses (including a pregnant woman). Once I informed the maitre d' how upset I was the whole time, his only response was “it’s all ok, I love ya!” this careless attitude truly shows how much of a wedding factor Jericho terrace really is. We picked up our belongings the following day. I come home to open my Tupperware contains to find my belongings are broken. Prior to the wedding I have dropped off all my decorative belongings in all the original boxes/wrapped, protective wrapping and labeled. The staff took it upon themselves to throw away those boxes, including the remotes from the candles that was left in the packages  and just sweep all my belongings into the Tupperware containers. My replaceable ceremony unity candles, the stands they were on, and the cake-toppers were broken.  I could have overlooked everything that went wrong during the actual wedding but seeing my broken belongings broke my heart to the core; as these were irreplaceable objects. After I brought my grievances to the managers and "board of directors" we were offered a tiny refund if we signed an NDA. After paying for a legal representative to look at it, we declined for the simple fact that we never want someone else to fall into their smoke and mirrors trap.

to any of our questions. Plus she looked dirty. Met with Chad once before, and he is the most unethical guy I had the displeasure of meeting. In short a CON MAN!!!! STAY AWAY!!!!!!

sh, they really hooked us up! The food was ABSOLUTELY delicious (and yes, they made sure that we ate!). Plenty of food was provided in the bridal suit and all the courses for our main reception was left at our table to ensure that we ate. Their staff was attentive, friendly, and very accommodating, providing us with our perfect wedding day. I was very scared about having a covid wedding, and they made my perfect wedding day come true without a single hitch. Our maître d’, Chet, was PHENOMENAL! HIGHLY RECOMMEND!!!! Completely worth it. P.S., our cake had to be the best wedding cake I have EVER had- no joke! Cant wait to eat the top of our cake in a year! :)

year, we decided to go with Jericho Terrace as our venue. We met with Anthony Petronella, Account Manager (https://www.linkedin.com/in/anthony-petronella-186ba7148/), and agreed to terms to have our wedding on July 3, 2020. We agreed to have a 150-guest minimum. On March 13, 2020, Covid-19 was announced as a pandemic & national emergency, causing the world to shut down. Travel Bans, public settings, & Stay-at-Home orders were issued throughout the states. My wife and I knew that our wedding day was in jeopardy. We have been in communication with Jericho regarding our big day, and they were also unsure of what to do and how we should proceed. It was advised by Jericho and CDC guidelines that we postpone our wedding. My wife and I decided to get legally married in 2020 and have our big day for 2021 The dynamics of Covid-19 have changed the way we interact and have gatherings. With these new laws/restrictions set in place (at no fault us), we wanted to shift our vision for our wedding and lower the guest number to ensure that our guests are more comfortable. After a few months of not hearing from Jericho Terrace, we decided to reach out in February 2021 and provide them with our new version for the wedding. We connected with Anthony to revise our contract with the current CDC guidelines so can plan our wedding. Anthony advises us that he would need approval from his boss, and he will get back to us within 48 hours. For a whole week, I did not hear from him. I decided to send him a follow-up email regarding our request to reduce the guest number. Anthony responded to my email and stated that they will not revise our guest number. I deem this to be unethical/unnecessary practice as the pandemic has altered our vision for our big day. My wife and I feel extorted and cheated to stay with a contract that was agreed pre-Covid-19 with little to no communication on what changes could be made. Jericho Terrace is waiting on rules and regulations by the Governor rather than accommodating to our request. We even proposed to still pay the guaranteed amount at 150 guests and allow my wife and I to have two separate events to lower the number of guests for our wedding, and they still refused to compromise. Our wedding is set for July 18, 2021, and at this point, I am ready to cancel my wedding due to the lack of communication, understanding, and compromising Jericho has shown for our big day. It’s really a shame! In 2018, I decided to move forward with Jericho Terrace due to the great reviews on the service they provided to newlyweds. I met with Anthony and he provided us with a grand tour of Jericho Terrace. My wife and I were in love with the venue and the service and reviews on Google and theknot.com were great. I believed my wife and I made the right decision in picking Jericho Terrace against their Long Island, NY venue competitors. I am beginning to doubt my decision due to how they have handled adversity with Covid-19. It comes to show the Jericho is only concerned about the “bottom line “at the point rather than providing the top-notch service that was mentioned in their reviews. I wanted to share my story and experience with anyone planning a wedding to understand how Jericho Terrace is handling our big day.

due to me. I would highly advise all future brides and grooms, friends, family, acquaintances, and anyone with literally anything to celebrate to NOT use Jericho Terrace.

handle the fact that this is out of my control. they understand and constantly communicate back with us whenever we have concerns and questions. I am out of state and my partner is out of the country and we do not have a wedding planner. So planning a wedding in a state neither one of us are in is a headache to start but Michael and his team have made this replanning process a lot less stressful.

lking about our wedding for years to come thanks to the staff at Jericho Terrace. It was a pleasure to work with Chad, Rey, Brittany and Justin. They truly turned our wedding into a dream come true. A pic and thank you card is on the way.

rst . They went far and beyond with us . My director of sales was Michael and he is an absolute love ! He has patience and a sense of humor , he is professional , caring ,and he has this laugh that is contagious ! He listened to our needs and he worked with us. He knew that my mom had fallen ill and he always asked me how she was doing . He never forgot and that meant the world to me . That showed me that I wasn’t just another event but rather a person. Every time I left Jericho , I left with a sense of peace that lasted allllll the way until my wedding . I never felt worried or had a bad feeling. My maitre d was Reynaldo and he is absolutely amazing !!!!!!! I needed a bilingual maitre d and he was just perfect . He made sure everything was perfect . On the day of my wedding , he made sure everything was flawless and ran smooth . He made my vision come alive. He is such a personable individual . My guests could not stop talking about how he and his team were on top of everything and How kind and friendly the entire staff was . My bridal attendants, Claudia and Natalie , were also amazing . Sweet and friendly . If I needed something , they were there . They were prepared and just ready to go . My niece’s dress (the flower girl) was too long and right before the ceremony Claudia just pulled out safety pins and made it work . Literally right before she had to walk in. These girls were always checking if we needed anything and were right by my side . My guests (and of course my husband and I ) cannot stress enough how AMAZING the food was. My guests were impressed by the decor and class that Jericho has. It’s been a week and my guests keep talking about Jericho and the superb service, food and drinks that was provided . Drinks are not watered down and their sangria ... so good !! I recommend Jericho to everyone for any event . They make everything easy and smooth to plan . They value your opinions and they treat you like a friend and not just another customer . If there are any doubts or you have questions , they will clarify it for you . They are upfront with their rates and you won’t be surprised with hidden fees or anything . Everything is clear and upfront from the beginning to the end. You are paying for top notch QUALITY. My heart is full and that’s all thanks to Jericho Terrace.

ng!

ly and perfectly for us! We couldn't have been happier.

e and perfect and made sure everything ran as smooth as possible. The venue was decorated beautifully for Christmas. They were so accommodating to my grandma who has difficulty walking, which was a huge plus for me. The entire staff was professional and kind and perfect, and the food was absolutely out of the world. I would recommend this venue to anyone for any event, really. It was a magical night, and so much is owed to JT for making it so amazing.

assed my expectations with my setup. I created all my centerpieces and decor and they were able to recreate everything for me quite easily and made it even better with some added touches. Beyond my wildest dreams, they made it come true. Everyone says it about their venue, but this venue was spectacular and I will continue to book events there for the future. As my husband now says, we're "Jericho Terrace groupies"! Next the staff....Robert our manager was like a big brother. He put me at ease with my endless email chains and was always super helpful with all my last minute details. He knew exactly what we wanted and made it happen. From the food choices to cake to decor, Robert was able to make our visions real. He has become a real friend to us and we plan on always keeping in touch with him. He made everything easy for me and knew where my heart was. I am beyond grateful for his help with the process. Chet our matre' D. Request him Request him! He was absolutely amazing! He perfected our timeline, got every single detail and we absolutely love him. He not only dealt with all my decor but got every detail right and then some. He made our dream a reality with our winter wonderland themed wedding. From start to finish, this man made our dreams come true and I am eternally grateful for it. My bridal attendants, Vanessa and Ashley. Talk about the best of the best! Meeting them both the day of our wedding, they put me at ease, made me laugh and I could hug them a million times over for their spectacular help. They were always there running up and down stairs making sure every detail was in place. I even forgot to put on my garter (bridal brain) and they made one for me out of ribbon from my ribbon wands. These girls, Chet and Robert made my day a fairy tale. I'm still on cloud nine, still getting a million calls on how perfect it was, and without this team, it wouldn't have been possible. I have and will continue to constantly thank them for making my dreams come true and to us, they will forever be family because they helped make us one.

e most memorable day of my life! Guests keep raving about the large variety of immaculate food and the gorgeous decor. I would have my wedding here again and again. Only downside (which I've spoken to 2 other Jericho Terrace brides about and they had the same experience) is that the gratuity amount you're told about at the contract signing is not the same amount they suggest 10 days before your event.

on and rain. But our Matre'D and bridal attendants were waiting for us in the rain outside our trolley with umbrellas. I was greeted by 2 bridal attendants that were my favorite people all night. They grabbed my bouquet for breaks between pictures, I was never empty handed and always had wine or food readily available. They pinned my dress no problem, and they even changed my shoes for me. The bridal suite was perfect for my family and bridal party, and our Matre'D always checked in with us to see how our party was going. From booking to the end of the night, Jericho Terrace was professional and so responsive during this hectic time of planning. Thank you ToniAnn, Edgar, our bridal attendants, and everyone at Jericho!

ho’s attention on our big day was superb to say the least, a true dream come true along with their recommended vendors.

tead they treat you like family. And not one of those family members you can stand, you're treated like you matter. Chad was my modern day fairy godfather. He went above and beyond, always ready and available to answer my million and one questions. Filled with advice and kind words, which during a stressful period of wedding planning. Chad was a warm welcome. My husband and I adore him. My maitre d Tuhin was more like my knight and shining honor. With Tuhin around nothing is impossible. His timing and organizational skills are on point. There was nothing that got pass him, he even went out of his way to make you feel as special as you could on your big day. Whether it's from making sure your dress didn't trip you. Or giving you that extra hug after crying during your father daughter dance. Tuhin even kicked some ass when we had issues with the crookish decorator that settling up on reception space. You could have never notice anything was at float. I simply love him. My bridal attendants Jackie and Bridget were warm and understanding. Especially with my 10 yard skirt. The poor thing kept them on their nose. But they were kind and helpful every step of the way. We were able to make a bib so my dress wouldn't get any stains during cocktail or dinner. And Jackie was such a sport when it came to helping me change outfits. I felt truly blessed with those two wonderful ladies by my side. Now on to the good stuff. As a food junkie, it was extremely important to me that the food held its own. And the chef at Jericho Terrace is a boss !! We did a menu tasting weeks prior to the event and was able to hand pick what dishes we loved and even tweak its tastes according to our preference. The chef took care in all of the details and the seasoning of all the meals and including everything at the cocktail hour. It was one of the greatest highlights for all of our guest. The fried calamari is amazing. The shrimp and lobster was fresh and worth it. The made from scratch jerk seasoning was finger licking good. Not to mention the fresh mozzarella. Melt in your mouth worth it.

fficiant from Jericho (Reverend Mike). He was amazing! My guests loved him! Thank you Jericho Terrace for making our wedding everything we wanted and more!

came up someone made sure to take care of it! I forgot to get a toss bouquet and our Maitre D' Carrie found a spare lying around that I was able to use!

staff set made sure all the coordination with our vendors was taken care of so we didn't have to worry about it and also took the extra step of setting up our candy bar for favors. They made sure we had food and drinks all night and even bustled my dress for. We couldn't have ask for more on our special day!

dibly special for us. From the ceremony, to the cocktail hour, to the reception, every single thing was perfect.

within minutes. He even helped me find dresses for my flower girls he was hands on. He walked me through a very stressful time which made my experience of getting married, planning a wedding fun and exciting. Akeem my Matre D I cant say enough wonderful things about him just an Awesome young man and very good at his job. The ceremony, the reception, everything was wonderful. The venue is absolutely gorgeous. My guests are still talking about the gorgeous décor, the wonderful service and the food. OMG the food so much food and good food. We are thankful and happy we chose Jericho Terrace to have the Best Day Of Our lives At. Great choice. AWESOME !