I'm writing on behalf of my sister, Amanda (the Bride) because she is still very unhappy with the product she received and what happened with ALL her flowers,(yes- including her bouquet) the next day after the wedding day....
I was not the bri...de and I am not someone who is involved in paying for these flowers, but I am someone who spent the majority of the day with Amanda on her wedding day. And I will tell you that from the moment she saw the flowers, she was very disappointed. In fact, You could probably ask just about any person that she spoke to at the wedding reception and they probably will tell you that she was disappointed in the flowers. She spent a great deal of time providing Mindy example pictures of what her vision was and the product that was provided, while very pretty, was NOT at all what she had asked for! There was a lack of flowers in each centerpiece, hardly looked like vision images and she specifically said NO GREENS. All that Amanda, the guests and the wedding party saw was GREENS. And then to learn that this product had been thrown away without any communication to Amanda, is simply devastating that she gets upset when looking through wedding photos and cries. The flowers were likely the most important aesthetic part of her ceremony because she has always had a great love for flowers. It is why she was so very specific in her directions to Mindy regarding her vision. And then to learn that all of these things had been thrown away instead of even being donated to a hospital or a retirement home or put to some other good use was even more devastating for her. She wanted to keep her flowers and give them to family members.
Mindy threw away ALL her flowers which were her property and there is nothing in a contract that mentions anything regarding disposal of flowers, NOTHING! Who on earth knows of a florist that would THROW AWAY a Brides bouquet, all the bridesmaids bouquets and centerpieces without consent, permission or communicating by double checking with your client? Mindy's response was, "I do not feel a refund of any sort is justified" "I would like to make an offer to create a silk forever replica of Amanda's bouquet".
Her lack of professionalism in communication and empathy does not show any characteristics of respect, fairness or compassion towards her client. Please save yourself the hassle, extreme disappointment and money and go with someone else! I would not recommend hiring Jess Fleur Fun as your wedding florist.