Jo-Lin's Bridal and Formal Wear

cted, poor experience. I had heard such wonderful things, so I booked an appointment for a bridal appointment about 2 months out. Upon arrival, we were less than welcomed by 2 younger employees at the front desk. Told to just pull dresses for whatever size I am and received virtually no help. It was honestly the most awkward appointment I’ve ever been at, which is very disappointing when you are planning to purchase a dress that will cost $2000+. Seemed to have very limited selection and low knowledge of their gowns. Incomparable poor atmosphere and service compared to the other salons I visited and ultimately purchased my dress.

rrying all of our things at same time as trying to look through dresses. We were then escorted to a very small dressing room, with no mirror, to get dressed. The initial employees were young and not super friendly. After a bit, other employees came from the back and started helping so randomly - but they didn't listen to what I was wanting and brought literally 20 dresses that were not my style, and I honestly felt obligated to try them all on, which I regret. There was no step up to get on and look at your dress. It wasn't the cleanest place and the first couple of dresses I tried on were dirty. I had high hopes for them, so I was pretty disappointed and honestly never felt comfortable or joyful - I felt so bad for those with me as well. I would not recommend.

They are all very personable and make shopping a memorable experience.

nely. The ladies took their time with me, listened to what my dream dress idea and allowed me to try on several dresses that I thought I like. Not knowing the very first dress I tried on in which the lady picked out for me turned out to be MY DRESS. I was not financially ready to purchase on that date because my intentions were to look around. However the women worked with me and I was able to secure MY DRESS. These women are amazing and honest and I would not had wanted to purchase my dress anywhere else. They truly gave me an amazing experience of purchasing my 1ST bridal gown.

et me take it to my own seamstress. Then they let me take it back so I could store it at the shop. Additionally, they steamed it for my bridal portraits and steamed it for my wedding. They did the same thing with my veil. We came back and got my bridesmaids dresses here. All of them fit perfectly and we did not have to get any alterations. Everything took a while to come in (but that was expected), they staff would call me if they thought they would be late and let me know when everything arrived.

m locations closest to their homes. Jo-lins stated that we could not do this although Jim's Formalwear website states this can be done for parties who have groomsmen in different states. All our groomsmen were from other states. Although, we were unable to have each person order from a different location, we decided to give them a try. Worst mistake ever. The tuxedos came in five days prior to our wedding. We had them picked up the day before our wedding. Any business that deals with such special days would CHECK the orders to ensure the orders were correct prior to distributing them. One of our groomsmens ended up with no pants, shirt, tie, or shoes! And another groomsman had two jackets with his order.They stated they checked the orders before hand! If they did, they would have known all of the mistakes with the order! I was so upset to find this out the day before the wedding, after business hours of course! Imagine a bride running around the day of her wedding trying to find another matching grey suit to match the others! They "tried" to fix the problem by going to Belks and buying pants that didnt match the tuxedos. Luckily, my husband had the opportunity to try on a pair of pants that he ordered. I had a friend that was able to get off work and tailor the extra pants to fit the other guy and lucky enough he was able to fit the jacket that was doubled in the other groomsmens set. Jo-lins almost completely sabatoged my wedding! A bride and groom should not have to worry about something like this the day of their wedding! If you're thinking of using Jo-lins.....DONT! Save yourself the headache!!!

he staff here are lovely and helpful. They didn't have exactly what my mom wanted for her dress, so they found the one she wanted online and ordered it for her. They also run a deal for brides: If you pay for your dress in full when ordering, everything else you buy at the salon for the rest of the process is 10% off. It was an amazing deal! I'm so glad I got my dress at Jo-Lin's!

ed on was the one after a whole morning at DB. I am a size 22 (regular size) and never thought I would find a beautiful plus size dress that didn’t make me look huge. (I cried after we left the store in relief!) We were even able to order extra lace and in a different color for my exacting nature ;) They were very kind about allowing my seamstress mom take it home and work on it and then get it steamed prior to the wedding—so flexible. I would order my wedding dress, bridesmaid and tuxedos there again without a hesitation. This shop knows their stuff!!! Ladies, bridal dresses come in seamstress sizes which means two dress sizes larger. (A 4 will be an 8, 16 a 20. That’s the breaks in the industry!)

e. I would definitely recommend Jo Lin's.

freedom to look around. They have a great selection and prices are good for the quality of dresses that they carry. The seamstress altered my dress to fit me perfectly and I absolutely loved my dress on my wedding day.

he lady was pushy and kept telling me I was behind on picking out my dress. This was my first bridal boutique so I was pretty excited. When I walked in a young lady approached us. She was already in a bad mood and seemed annoyed that we were even there. I told her I had an appointment at 2:00. She didn't even ask my name, what was I looking for, or my budget. She simply gave me a stack of colored rings and told me to put them on the hanger of dresses I liked. I was there with my parents and we were given no direction at all. We had to ask how the dresses were sorted so we knew where to begin. They had very few dresses to chose from and the dresses that were there were in poor condition. I'm not expecting them to be perfect since they are samples but the majority looked rough and dated. I gave it a chance and looked around at the two rows of dresses. Keep in mind that we were the only people in the store and the staff did not offer to help us at all. I approached her and asked about a specific designer. When I originally called about my appointment I spoke to an older lady and told her which designer and dresses I was interested in and she assured me that she had them. After I finally located the designer they had about 15 dresses to chose from which again, were not what I was looking for. I had to approach the staff again and told her I was looking for a dress with sleeves. Instead of offering me assistance she decided to argue with me that I don't really want sleeves. Last time I checked it's up to me, not her. I understand that brides have an idea of their dress and it doesn't always stay the same but if I want to look at dresses with sleeves, then I'm going to. She kept telling me I needed to try on what they had just to try on one. After putting my foot down that I was not going to do that she brought out another staff member who seemed even more annoyed. I told her again what I was looking for and she told me the same thing. "You think you want sleeves but you don't. No bride ends up buying the dress they think they want originally." At this point I was over the appointment and wanted to leave. She offered me one more option and told me I could pay to have other samples brought in. After the experience I just had with those two young ladies, I was not about to spend over $100 just to have a dress shipped there to try it out. I declined the offer and left the store. I don't think I was even inside for 15 minutes but that was more than enough. Everyone deserves better customer service than that. I would hate for any other bride to go through the same thing. Save yourself the disappointment and go somewhere else!!

ill help you find your perfect gown. I bought my gown and my bridesmaid's dress here and couldn't be happier!

t). But my mom, mil, and I walked around freely and chose what we liked and then tried them on without being harassed about budget and style and everything. I ended up buying a gorgeous dress that was affordable and chose my bridesmaid dresses here also. The bridesmaids were all long distance so it was a little challenging for me to get everything organized but they helped out a lot and all the girls got their dresses in plenty of time, and only 2 needed alterations! They are able to do fittings within the store and my dress fit perfectly on my wedding day! Super pleased, will recommend to anyone getting married. On top of being a great business, everyone is very friendly and helpful.

y different, one that I wouldn't have tried unless the associate had put in my line up. These ladies know what they're doing!

knew my budget and found me the perfect veil. As a matter of fact, the veil I was in love with cost a smidgen over $200 and they were able to work with me to get it down to something that I could afford. No ordering from a magazine or waiting, I walked out with my veil that day and for that, I thank Jo Lin's Bridal. Can't beat small business friendliness. Definitely recommend to anyone getting married or needing formal dresses. They're selection was amazing, I had to stop myself!

udget. They have a variety of dresses from $500-$5000. Wonderful atmosphere! Jo-Lin's can provide bridal gowns, prom dresses, bridesmaid's dresses, some menswear, veils, tiaras, alterations, cleaning, and preserving. I used their services for alterations as well. They were incredibly reasonable for my 7 tier dress.

able to answer questions when needed. They followed up with me after I went in looking for a gown as well. One thing to know before you go - take whatever bra you may want to wear under a bridal gown with you!

they really mean what they are saying. Couldn't have been happier with my dress. A neat atmosphere at their shop, too. I didn't mind places like David's Bridal finding dresses for me to try on, but I liked being able to look through dresses on my own at Jo-Lynn's. Originally, I wasn't even going for a dress at all like the one I got. But I saw it and just decided to try it on anyway and LOVED it. I highly recommend Jo-Lynn's.

, especially was rude and blamed us for not having the groomsmen try on their tuxedos sooner, two of the groomsmen are active military and could not get away from their duties any earlier!! Rude and inconsiderate is what you get with this place!! Don't go here there are many other places in Columbia that care about their customers! My wedding planner was spoken to so rudely she will not recommend any further to her brides!!!

ot a fan! And their prices were higher

lterations could not have gone better, especially given the very reasonable price for everything we changed. I would recommend Jo Lins to any bride!

ied on a million dresses and I love the one I chose. Paige is the cutest and helped me almost every time I went. Linda is so sweet and I highly recommend this store!

ad wine and cheese for everyone... it was amazing. Then, I had found a dress I absolutely loved the week before and they didn't have the dress. So they found it for me... ordered it and beat the other stores price. I can't say enough great things about jo-lins and the staff!

e, also. The staff was all very kind and helpful and everything went smoothly! Loved them!

out by that description for me to try on, but she said for us to look around and pick some out ourselves to try on. Well, I didn't like that response and was overwhelmed and just wanted someone to pick some dresses out for me to try on by the description I was telling them. Well, I ended up understanding why she made us do that, because the dress I ended up falling in love with did not match my description AT ALL. She said brides come in thinking they know exactly what they want, but they really don't and they risk not ever seeing the dress of their dreams if they only look for that one type and never look around. I am thankful to Shelley for knowing what she was doing and going against what I was asking her to do. Everything went smoothly with alterations, ect. and I had no issues. They are all very nice and make you feel like the most beautiful bride in the world when you are standing in your dress each time (although they will be honest and tell you when you try on one that does not look good). I would suggest going here and looking.

e with her input and lovely ideas. We used this shop for my gown, mother-of-the-bride gown, as well as all bridesmaids and flower girls. The dress turned out beautiful and perfect and all of my wedding party was stunning!

a very relaxed setting and they let you go through the dresses on your own and pick out the ones you want to try on. Once I tried a few stores, I went back to Jo-Lin's with a style in mind. I found the perfect dress with their help. I also used Jo-Lin's for my alterations. Their seamstress was AMAZING. The dress was perfect! I highly recommend going there!

ess! They made an experience that I thought would be very stressful, so easy and fun! :)

nly complaint about the store is the lack of mirrors in the dressing rooms, you are forced to come out in the middle of the store to see how you look. I would like to see myself first, sometimes you don't want things that don't look very good on you advertised for the whole store to see.

e has to be Shelley... she is amazing and I ended up loving her so much I just had to invite her to the wedding!!! Their dresses are beautiful and I just loved my dress and the price was wonderful. JoLin's was wonderful for me :)

picked out the dress that I ended up wearing on my wedding day! If it wasn't for them, I would never have found my perfect dress! They also have tons of ideas for accessories, but aren't pushy and make you buy things from them. They were awesome even after my dress was purchased too. They made sure we had the dress steamed for the portraits and wedding day and gave us lots of advice for keeping the dress looking its best during transport. I suggest Jo-Lin's to every bride!!

makes you feel so special and made me feel even more beautiful in my dress. Mrs. Joan is the onsite seamstress and did an amazing job, seems like no job is too big or small for her. I love these girls and they really did an amazing job whether it was keeping my dress in their "vault" clean and secure, having my dress steamed and ready for bridal portraits and for the wedding, having all my groomsmen suited up, or the mother of the groom feeling oh so special on a big day for her as well. They do it all and I could not have been more impressed with their services. I highly recommend them and will use them for any and all formal events my husband and I will take part in, in the future!

re that I was happy with every aspect of my experience with them. I will recommend them to everyone!

und and knew what to do to calm my nerves everytime I came in!!! AMAZING!!!

nd that is exactly what they let us do. They helped wheni needed it, brought dresses when we wanted and were always available but never in our face. It was such a wonderful experience and I am so glad we went because we found my dress and had the most wonderful time together just mom and I.

ed was perfect. Their seamstress offers monogramming, highly recommended!

u. I was hesitant to try Jo Lin's out b/c I was worried that I would have the same pressure, but that could not have been further from the truth. I didn't need an appointment, I could look at and try on any dress I wanted and the sales people never made me feel like I had to buy a dress from them. When I did buy my dress I bought from them b/c they did such a great job making me feel comfortable and in control.