We got married in October of 2021 and Jorge was our photographer - he was recommended to me by two different coworkers. We scheduled an engagement shoot as it was included with our package and were very pleased with Jorge and the photos he took.... Unfortunately our experience on and after the wedding day was different.
Almost every time we spoke before the wedding, he was very unsure of our wedding details. On multiple occasions, I had to remind him that we booked him for 10 hours and each time he responded as if he were shocked and would make comments like, “wow ok that’s a long time.”
On the day of my wedding, he often seemed annoyed by any requests I had. My bridal party were not at all happy with his demeanor both in general and to them directly. At one point, one of my bridesmaids asked if she should put her hand on my shoulder and he essentially scolded her and made a comment about how it was creepy. I also found out recently that while we were getting ready, he was having my bridesmaids set up for his photos - dress, different items, etc - even though many of them still had to finishing getting ready. My entire bridal party was completely put off by him and his demeanor that day.
As per our contract, were promised preview photos within one week and our images within 6-8 weeks. It took almost 3 weeks for us to get our preview back and it took 10 weeks for us to get our photos back. My biggest gripe with this is not the timing, but the fact that there was ZERO communication on his end letting us know there was a delay, I had to chase him down constantly. I understand people get busy, it’s life, but a little transparency and professionalism goes a long way.
When we did receive our photos back, it was SO obvious that he rushed everything. Small details that could have been easily fixed with minimal effort from Jorge were just left as is - for example my husbands jacket was caught on his best mans jacket for every single picture of him with his groomsmen. I was incredibly clear about things that I wanted, nothing unusual. One thing I specifically requested, both in writing and verbally on multiple occasions, was that I wanted a flat lay that included my invitation and some of the other options for items that I had provided for him. I even ordered a separate bouquet specifically for this which I told him he could deconstruct and use. Unfortunately I never got my flat lay and Jorge barely used any of the items I brought, including a ring box that my SIL bought for me. When approached about this and other concerns, he answered incredibly defensively, making excuses and offering rebuttals for every single thing I brought to his attention. It was finally after I essentially poured my heart out that he back tracked a little, never truly taking responsibility. He said he would look for more photos and get back to me (this was in December), and I didn’t hear from him until this week (April).
I do believe that Jorge has a great artistic eye for photography and I have some beautiful photos, but unfortunately the experience in marred. I wish Jorge luck in the future and hope this experience will change his approach for the better.