Joshua's Worldwide Transportation and Concierge Service

Service was excellant

Reasonable rates, great costumer service. Arrived on time and had friendly driver.

We used Joshua's Worldwide Transportation and Concierge Service for our wedding. Our driver was great. He was super friendly and helpful. It rained, and he was always there with an umbrella, ready to help us out. It made things so much easier.

Kim was wonderful to work with. She was both personable and professional each and every time I needed to call her for either changes or for help with something. She is truly an asset to this company.

The company was very efficient and easy to work with. The chauffeur was extremely competent and professional. I would absolutely recommend them to anyone. I have used their services twice now and would not hesitate to use them again.

We had the best service from Joshua’s transportation and concierge service. The limo driver was so professional, patient, and kind. We accidently took a little longer than expected with taking pictures before getting into the limo and his patience was much appreciated.

I hired this service for my mothers wedding. They had courteous service, great driver, fair pricing. Office kept in communication leading up to event, driver was on-time. What more can you ask for?

We could not be any happier with the total service received the day of my son’s wedding day. The communication was excellent. The limo’s and buses were clean and the drivers were excellent. Would definitely recomend.

Kim was incredibly nice, knowledgeable, and helpful. She offered suggestions when asked and was completely professional. Everything went smoothly and I would definitely recommend them as your wedding transportation

We hired Joshua's for our daughter's wedding, utilizing three vehicles. The experience was flawless - the drivers were on time, professional and friendly. I highly recommend them.

Joshua's service was prompt, professional and most importantly courteous throughout the planning and execution of my sons recent wedding.

Absolutely perfect, friendly, on time! Everything they promised and more!

This was the only company who was not trying to push extra rentals. Kim was very helpful in trying to figure out exactly how many coach busses we needed, along with the exact timings for the party bus to make it the most cost efficient. Other companies seemed rather clueless. The process of booking and communication was great. I will say a few things to look out for. They did forget to stop at our 2nd hotel on round 2 of pickups, leaving some people stranded. Luckily they took an uber in time. Also, after the wedding, the party bus driver wanted to confirm that we still wanted her till midnight at around 10:45pm (which I confirmed that we had paid for). I told them yes, of course, but apparently they tucked themselves away in the parking lot rather than being near the entrance. In doing so, nobody knew about it and everyone ended up walking back to the 2nd hotel.

Easy to work with and high degree of professionalism. Drivers were top notch. Highly recommend these folks!

Great service, clean vehicles!

Amazing staff, great communication. Only took 1 star off due to the sprinter being too hot, but it was a hot August wedding with 13 people on board so understandable. Driver was professional and kind, and the decorations were perfect. Thank you!

We used Joshua’s Worldwide for our daughter’s wedding this past June. We received top-notch service from booking to pick-ups and drop-offs! Kim worked with me on our timeline and to recommend the best size buses for our needs. The bridal party bus worked out perfectly and got the groom and groomsmen from the hotel to the church before picking the bride and bridesmaids up from the bridal suite at the venue. The drivers were punctual, polite, friendly and took pride in making sure everyone was safe entering and exiting their vehicles. I was impressed with the bridal bus driver in assisting my daughter as she exited by holding her train off the floor of the bus. We had 2 additional busses to transport our guests back and forth from the hotel to the wedding venue. Our guests also commented on how professional and personable their drivers were. The buses themselves were extremely clean and comfortable, which is key when you’re wearing gowns and suits. They treated our family and guests as they would treat their own. It was most appreciated and gave us peace of mind in getting our guests safely to and from the venue. Our experience did not end the evening of the wedding. We had left behind 2 sentimental guest book items and Kim gave me a call to let me know they were holding them at their facility for me. I would definitely recommend Joshua’s Worldwide to friends and family. It truly was a wonderful, stress-free experience. Sue G.

Used Billy as our driver for New years Eve one year and had the best time with her. Felt like we knew her forever. We loved her so much we used her for our wedding in August and then again for New Years. Between Billy our driver to booking the reservation couldn’t ask for a better team. Look forward to our next trip.

Outstanding service. From the initial phone call to the end of trip drop off. Everyone was so helpful, friendly and professional. Five stars for everyone. Thank you!

Joshua Limo provided all the transportation for my daughter’s wedding last spring and they were excellent. Their customer service was professional, knowledgable and every detail was efficiently thought out. Samantha and Kim were a pleasure to work with. I have recommended Joshua to many family and friends since.

We hired Joshua transportation for our wedding. They were easy to communicate with and answered all of my qudestions. Olga was very helpful leading up to the event and Chelsea was a great driver! Would highly recommend!

Great company and Kim was super helpful over the phone when we were debating adding on more transportation. We did a school bus for our wedding guests staying at the hotel and we had no complaints!

We booked a shuttle for our after party for our wedding in May 2023 in Waterford. This company was wonderful to work with and helped us find the best option to fit what we needed. Sam was our driver and he was great. We had a slight snag at the beginning of the night for him to get to the venue - but that was not his fault. He called us and worked with the group to find a solution and get us where we needed to go. It was a great relief to not worry about anyone having to drive so late and that our guests could enjoy the night. Thank you!

I have nothing but positive things to say about this transportation service. What's a wedding without guests? Being on time is everything, especially at such a special event. They showed up on time and ensured all of the guests got to the wedding safely and on time. Anthony was friendly and professional to the guests. I highly recommend!

We hired Joshua's Worldwide for our wedding weekend and booked a large portion of their fleet. The office staff was extremely friendly and easy to work throughout the entire scheduling process. There were a lot of moving parts throughout the weekend and the staff did everything they could to accommodate our requests. Due to the large number of weddings this year, we were unable to book a hotel block which required transporting guests around the entire town of Mystic to our venue aka MULTIPLE pickups/drop-offs. We not only had guests scattered but there was also a large event in Mystic on our wedding day which caused a lot of traffic in the town and really added to the workload of the staff. Joshua's did whatever they needed to do behind the scenes to get everyone to our wedding day. Wedding timelines naturally get a little chaotic and shift constantly so it's no easy feat! Really appreciate all of the hard work by Joshua's Worldwide Staff!

Joshua's limo was very flexible with timing and changing plans. They helped us out in a pinch and ensured our guests arrived to their destinations on time!

Affordable pricing, reliable drivers and attentive and kind booking staff. What more can you ask for? They helped create the transportation package I needed and assisted me in creating the transportation schedule that worked PERFECTLY for our wedding. Not a single person was late and the driver was so kind.

Communication was clear and easy during the booking process. Drivers were lovely, prompt, and professional!!

Used two limos and a party bus for our wedding and everything went so smoothly! Thanks!

Amazing driver and limo. We had quick and easy service and it was an amazing ride. Highly recommend for weddings!

Joshua's Limousine service was fantastic! They did a great job working with us to refine our wedding schedule. On the day of the wedding the drivers were on time and very courteous to all our guests. The drivers went the extra mile with guests who had mobility challenges. Highly recommend.

Our driver was amazing and she was so sweet. Extremely helpful in every way as well as the employees who helped me booked over the phone. We ended up taking the 57 passenger bus and thank goodness we did. We had such an amazing wedding she was awesome in keeping the party going with playing all the music we wanted. Highly recommend.

Limo showed up on time to pick up the wedding party, but the shuttle for the guests never showed up to bring them to the venue. Joshua’s Limousine did not call me or my soon to be husband to say there was an issue with the bus. Guests had to find their own way to the venue, which was an inconvenience since we had told guests transportation was being provided for them. Definitely disappointing.

I am absolutely disgusted and horrified at the experience I had with Joshua's. I booked the rides for my wedding back in September 2017, and was informed the week of my wedding in May 2018 that the bus was unavailable because it had broken down and they would be bumping me down to a 24 person instead of a 38 person... unacceptable. After putting that stress on us, they called two days before and said they repaired the 38 person and it was available again. THEN comes the wedding day, where the driver dropped off wedding party & family for photos and never looped back to pick up my guests who were standing in the rain waiting and, in turn, missed cocktail hour and arrived an hour late to my reception. But that's not it!! Then, for the evening rides returning guests back to their hotels, the bus crashed into a tree (thankfully with nobody on it, so nobody was injured) and they did not provide backup transportation until about an hour and a half later, after we were being asked to leave the venue, and only accommodating HALF of my guests with rides, leaving my guests to wait for ubers and cabs. As you can imagine, this was a true nightmare for us. I got in touch with someone from their customer service team the following day who informed me they could not fully refund me for this nightmare experience because "they have a business to run" - how about my wedding day that you nearly ruined? Honestly, this is disgusting business practice and they should be ashamed of themselves. Needless to say, would NOT recommend them on any level...

Joshua's Limousine promises to exceed your expectations.....THEY DO NOT! Joshua's Limousine was hired for transportation to a wedding in July at Harkness Park in Waterford CT. The driver, Michael, was very unprofessional, obnoxious and very unaccommodating. From the time we arrived at our destination, he wanted everyone to exit the limo immediately. His intent was to leave everyone in the parking lot at Harkness Park. We asked him to please drive around and drop the parties off at the amphitheater where the wedding was being held, he refused. After practically begging him, he finally agreed to drive around to the amphitheater. He proceeded to drive from the parking lot to the amphitheater leaving the father of the bride behind in the parking lot. He refused to turn around and pick up the father of the bride. Once at the amphitheater he proceeded again to rush everyone out of the limousine. We contacted Johsua's Limousine three times to advise them of our experience. We spoke to Catherine, and then Christine, the manager, who advised she would speak with the driver and get back to us. We also left a voicemail for the owner, Gary McKeon. We never heard back from anyone. Needless to say, we are extremely dissatisfied with the service provided by this company. I would NOT RECOMMEND them to anyone. They should make it their mission to ensure their drivers provide everyone the best possible service. The driver's mission should have been to provide the clients with superior service from start to finish. The driver's should be expected to arrive at the location with a smile, be polite and friendly toward the clients. These driver's are representing your company and if they fail to provide the service expected by the client then your business fails the client as well.

We were in a pickle about 3 weeks before our wedding when another company cancelled last minute. I gave Joshua's a call and they were GREAT! ... It was prom season so they had limited options ( my own fault) but Stephanie worked with me and was able to book me exactly what I needed. The day of, the bridal party's limo arrived with a red carpet and umbrellas! Our driver was great and they even had a bride and groom bear for the flower girl and ring bearer to play with! They were EARLY, PROFESSIONAL, PREPARED, and RESPONSIVE. I highly recommend Joshua's Limousine for anyone looking for quality service at a reasonable price.

Joshua's was very easy to work with leading up to our wedding. We used 2 white stretch limos for a very reasonable price. The limos were clean, and the drivers were very professional and arrived early. We would definitely recommend Joshua's.

Incredibly professional and accommodating. We used the 28 passenger van for our transportation, and it was outstanding. The driver was professional and on time (early in fact) and took much of the worry out of the wedding day. Joshua's Limo was a pleasure to work with and very helpful!

We used Joshua's Limousine for our July 9, 2016 wedding to bring guests to and from two different hotels to our venue. I had lots of contact with Tania leading up to the day and she was very helpful in accommodating changes and making sure all the details were correct. They were prompt and everything worked out well on the day of!

We worked with Joshua's Limousine services for shuttles to bring our guests from the Courtyard Marriott in Norwich, CT, to our venue (Preston Ridge Vineyard). They were very friendly and easy to work with to coordinate the shuttles. We were very grateful for their service since we didn't want any of our guests to be in a situation where they were drinking and then driving.

ABSOLUTELY AWFUL! I got married in July....everything seemed like it was going fine, the bus showed up early and everything. It wasn't until we got on the bus that we realized something was wrong. It was hotter on the bus than the 85 degree weather outside. The air conditioner on the bus was broken and was blasting HEAT! Needless to say, the ride to the church was only 10 minutes but by the time we got there everyone was uncomfortable and dripping in sweat. We refused to get back on and asked that they send another bus. They refused and we were forced to find our own ride to our reception. DO NOT BOOK WITH THEM UNLESS YOU'RE WILLING RIDE IN A SAUNA.

So we all know that you mention "wedding" and prices go up unfortunately. I called to price a party bus for 3hrs and was quoted $450. I did mention wedding when inquiring. As I was giving my information the gentleman reported that the price was actually $750 because it was for a wedding. That is A HUGE INCREASE!! I then called around and yes weddings are more expensive, but no one increased their prices THAT MUCH! They said it was a "tariff" CT charges. The Dept of Consumer Protections did not think that sounded correct and is looking into this. The manager told me "we will book up anyway" and was unwilling to honor their first quoted price for services, even when I offered to pay a 30% increase b/c it is a wedding.

I recently got married (8/30/14) and asked for a 9 passenger limo to bring my bridesmaids and myself from the Stonington Borough to the Mystic Marriott. The limo arrived right on time (maybe even a bit earlier than anticipated), which was great. However, I immediately noticed that we were given an 8 passenger limo and not one that could fit 9 people as stated in the contract. One of my bridesmaids had to sit on the floor because there wasn't enough room to fit everyone. In addition to being crammed in, the AC was broken and the driver did not roll windows down. We were so hot and uncomfortable that I was actually car sick on the way to my wedding. I know it was only a 15-20 min drive, but it was a very bad experience. What's even worse is I've tried NUMEROUS times to reach out to the company and haven't gotten anywhere. Finally, after leaving a bad review on Facebook, I received a Facebook message on 10/12... almost a week and a half after I initially attempted to make contact by phone and email. The "representative" gave his phone number... I called 3 times on the 13th, left a voicemail, and that evening got a TEXT that said "I received your voice message. I appreciate your call. I will call you tomorrow on my day off. My voice is really raspy and want to hear you out but I doubt you will understand me." ...Days go by and I don't hear anything. I tried calling once more, and it went right to voicemail. Since FACEBOOK seems to be the preferred method of communication, I sent a message on 10/26 with the aforementioned complaints. I got this: “Kristen, You attempts to reach me were due to a cellphone malfunction. It seems like it's been a perfect storm each and every time you have tried to do anything. This is stuff we can not repeat even if we tried. I am very sorry to hear about your issue, and I have not at all attempted to no want to hear you out. Infact, we strive for the best customer service and when we don't give it we expect to hear about it. When you reached out to Stephanie it (unfortunately) was during a time where we were at our busiest time and the owners were on vacation. I never called you back because I was at a football game when I was notified of your un happy experience. I had no voice the next day due to yelling at the kids to play harder lol. We are very disappointed about your experience and would love to have another opportunity to earn your business. Do you have any night outs planed? Family day out on the road? We would love to have the opportunity to have you rave about us and spread the word of your excellent customer service. You can bet, we don't take this lightly. I am sorry, congratulations tho, I wish you lots of love, and prosperity in your marriage.” I requested a refund and was told it would be brought to the board’s attention on Monday, Nov. 3rd. Shockingly, I still haven’t heard anything… STEER CLEAR!!!

The limo arrived to pick us up on time, and was decorated for our big day! Our driver Mark was THE BEST and even followed me in to the Church and fixed my dress as I was walking in. I can't say enough about how exceptional and seamless the service was... and we also scheduled to have them bring us home that night and it was a great way to ensure our safe return. Thank you Joshua's Limo!!!

We used their shuttle bus to escort hotel guests to and front our wedding and reception venue. The drivers were super friendly, the bus was very clean and well maintained, and they were right on time. Our guests didn't have any problems. It was everything leading up to the wedding day that was a bit challenging. When I initially called to get price quotes they told me a price for their services and gave me numbers for what it would cost to add additional trips to/from the hotel. We later wanted to add another trip, so my (now) husband called and they added it for a significantly higher rate than what they told me originally. A few months later, when we realized we didn't have as many hotel guests as we expected, I called to remove a trip and they told me it was a flat rate and removing trips wouldn't save me any money. Of course I got quite upset that adding trips increased the price (esp when it was more than originally quoted) but taking them off didn't decrease the price. After they escalated it to a manager they did finally call me back and reduce the price. I'm guessing they may not have a consistent pricing model, flat rate vs. hourly vs. price per trip the buses/limos make, so if you get different people between phone calls you may get different answers like we did. To be honest, if we were to do it over knowing what we know today, I would be on the fence about whether I would hire them again - only because I really liked the shuttle driver and the shuttle itself.

The worst service I have ever received. I would have rather driven myself to my own wedding. We were told the night before our wedding that we were "upgraded" from a 24 passenger coach to a 20 passenger limo. However, the limo barely sat 18 at all. The lights were broken and the roof leaked on my dress. The drive didn't even talk to me or help me in or out of the vehicle even though I had my wedding dress on and a bouquet and chapel length veil to hold. There was no white glove service, which is what we were sold on at the bridal show we went to. I had a better experience at my high school prom with limo service. The worst part is that we tipped ahead of time and the drive didn't deserve a dime. He also got lost on the way to the church and then had the nerve to tell me (the bride) before I went inside the church that we were running late and he was going to charge us extra, when he was the one who made us late in the first place! Worst company ever!

I used Joshua's for our wedding this past month. The reservation process was unfortunately a significant hassle, and it's disappointing to read other recent reviews on the web that I may not have been the only one. Though we booked it fairly quickly, it took several phone calls and a threat to cancel from my husband before they would email him a copy of the reservation. Come to find out, they had his email address incorrectly spelled AND they conceded they had received bounce back messages ... but apparently didn't consider that a problem. Not great first impression, but finally got someone at their office to rectify. On day of, everything was reasonably fine, though we still feel as though there could have been more trips made for the time reserved. My husband couldn't find them initially at the hotel for the pickup, but they were parked at a side entrance that he wasn't aware of, and he located them after calling. The driver was very nice, and the shuttle bus provided was also nice and very comfortable as expected. While they did apologize and eventually rectify the situation with the reservation, for the length of time and extent to which it took to resolve, it's hard to escape that bad taste in our mouth.

We hired Joshua's Limousine Service for transportation on our wedding day and they were great. They were on time, professional, and our driver (Mark) was super sweet. We hired them based on the Mystic Marriott's affiliation with them and everything worked out perfectly.

My husband and I wanted to surprise our wedding party with a Limo to bring them from the ceremony to the reception. Joshua's did a fantastic job, the bridal party enjoyed themselves very much.

i had won a certificate for their services so I was excited already but when the limo showed up it was beautiful the driver was amazing got the champagne popped it was an amazing experience

We used Joshua's Limos for our wedding this summer and the service was fantastic. The limos were also sparkling clean, cool, and comfortable, and the drivers helped with my dress and went above and beyond. Also, they had really fun personalities and treated me like a princess, something I wasn't expecting from a limo driver, but that was a really nice touch and made the day feel even more special. You don't think too much about whether reliable (and clean!) transportation on your wedding day is a factor, but when it's an hour before the ceremony, everyone is a nervous wreck, and you hear that the limos are on time and everything is running smoothly, it becomes a big deal and shouldn't be taken for granted. My husband and I highly recommend this service. They drove us between the ceremony, reception, and came back at the end of the reception, and where early and really nice with every leg of the trip. They are also a family business and very experienced.

I got ready in CT and my now wife got ready in NY. Joshua's picked me up in CT and used a partner in NY and everything worked out great. We both arrived at the same time and no one was late. We used party buses so our large bridal party was comfortable. Very affordable over many others out there.

The limo and town car showed up on time and were very nice. I liked that I didnt need to worry about driving anywhere. It was also helpful that the Joshua's is open 24hrs a day and is able to answer questions whenver they came up. I would definitely use the service again.

The shuttle driver(for small van's holding 10 people) was patient and willing to wait while we gathered everyone to leave. Perfect substitute for a private limo ride if you are looking to spend travel time with family and friends.