Joy Photo and Video

We couldn't have been happier with Joy Photo and Video at our wedding! Glenn Gross was our photographer and he captured so many memorable moments throughout the day that we will always cherish. When we received our media I came across a photo of my father kissing me on the cheek during the bride and father dance, which will forever be a cherished moment between us. I'm very thankful and astonished that this moment was captured! Derralyn Morgan was our videographer and he captured so many moments that will always be remembered. He not only captured our entire wedding, but also coordinated with us to get every special moment that we desired. He also sent us a preview video highlight until we received the offical video highlight from Joy Photo and Video. I would recommend this company to all my family and friends!

I am utterly disappointed in the photos and service that we revived from Joy Photo and Video. Our photographer (Kaleb) did not meet our expectations as a photographer. I had a zoom meeting with him prior to our wedding day to help me feel more comfortable and went over what I expected on the day of such at helping pose individuals especially for portraits and family photos. Unfortunately, there was no direction from him; he was extremely lackadaisical and unmotivated on the day. We got the photos back there are large gaps/spacing in the group photos, some people are covered up to where they are just heads peeking over shoulders, some of them were out of focus, some of the portraits the wind was blowing and people's hair are messy. There was no mention of helping fix hair or reposition my dress. I was also upset that for the First Look, the photographer didn't catch my husbands reaction but mine? Some of the photos, the background is so BRIGHT-- the edited version looked worse. I was so devastated that I just let them sit on my computer, I did't want to look at them. I'm in tears. I thought this was going to be a great experience but I am gravely heartbroken by the quality of our photos and the lack of care by our photographer.

I think this is a next level up of hiring your brother as a photographer. The photographer was mediocre. He’s nice but he doesn’t have the shot ideas like the actual professionals. My maid of honor had to step in and help direct the photo. I have a long train on my dress, he didn’t even check or fix the train for the couple shots. My daughter performed a song during the wedding and we only have 1 picture of her. Scheduling is a nightmare. Instead of talking to someone, they kept on sending a calendar invite that is 2 weeks out. Their photoshop skill is horrible. My daughter has a cross eye now. And they can’t even out my son’s skin tone. And the best part, I don’t think they QV their job. Who would send a picture of a kid with cross eye. They were suppose to just remove a bug bite on her eye. So yeah you get what you pay for I guess.

We recently used this vendor in Detroit. The "kids" they sent to do our photos were polite, but did a horrible job. I am so disappointed with my photos. The few edited ones I got are so bad I can only imagine what the rest of the photos look like that were not edited. Don't waste your money use a different r company