Joyeux Events

We are so happy we found Jessica and her Joyeux team. We started out not knowing for sure if we wanted to hire a planner or not and we are so glad we did! Jessica gave us the peace of mind and confidence that everything was being thought of and handled throughout the whole planning process, even through a pandemic. She was responsive with emails, closed the loop on various questions, and followed through to make sure our vision and requests were carried out. She knows the business and was able to push us to make decisions, while being able to jump in and take the lead with her expertise when necessary. Our wedding was downsized from 200 people to 20 people for the purpose of health and safety amongst COVID, and they were very helpful in ensuring all guests and vendors were safe in following the COVID guidelines and regulations. We ended up working with Courtney and Stephanie on our actual wedding day, while most of the nitty-gritty planning was done through Jessica. We met in person with both Jessica and Courtney early on to get to know them and discuss our visions for our day. While Courtney and Stephanie were absolutely wonderful, there was some nervousness on our behalf with not having Jess there on our wedding day when she did most of the planning over the 9 months. Everything ended up being perfect and they handled everything without issue, though some of the nervousness leading up to our day may have been avoided if Courtney had been able to feel a bit more involved with decision making earlier on in our process (though I know she has another job and was getting married herself- so totally understandable!) Overall, we would highly recommend Joyeux Events and their whole team! They were all so helpful and wonderful in making our wedding day exactly what we had imagined and hoped for.

5 stars! Jessica is as good as it gets. My fiancé and I enjoyed all our meetings with Jessica prior to our wedding day. Jessica is very personable, easy to work with, and enthusiastic. She is an excellent communicator and is resposnive. She really puts a lot of heart into executing YOUR vision. We appreciated her guidance with vendors. She always provided us with muliple options for vendors so we never felt required to work with anyone. On the wedding day, she was a rockstar! She assured our entire bridal party was fed before guest arrived and would check in to see if we ever needed anything during our photo sessions. Her team showed up promptly to setup for our reception and every team member was all smiles! Jessica handled every vendor on the day of the wedding. We were never approached by any of the vendors during the wedding. She said our responsibility is to enjoy our day and that's exactly all we had to do with Jessica as our coordinator. After the wedding, she had some of her team members help break down and clean. Again, my wife and I had no worries. Overall, we couldn't have asked for a better coordinator. We appreciate her so much! If you don't choose her as your coordinator, make sure to follow her on Instagram to see all the epic events she plans.

We ended up terminating the relationship and found a planner we adored. Since I did most of the wedding planning, the hubby did all the reviewing! Read his comments below: Before you read this review, it is important to note that we (my wife and I) ‘broke up’ with Jessica after about 6 weeks of working with her. We (wife and I) both spent years working in client-facing roles and had fairly high expectations regarding emails and responses, turnaround time on projects, communication, etc. We were also planning the wedding from across the country (we were in Philadelphia, Wedding was in California, Jessica was in California) and, for that reason, we might have needed more from Jessica than the typical (locally-based) couple would need. Pro’s Jessica was super enthusiastic about our wedding plans and our vision; we had several pleasant phone calls with her and were very impressed by her ideas and her presentations after each call. Jessica accompanied us to our site visit and food tasting; she was clearly knowledgeable about the ins and outs of the wedding-planning process. She had good questions for our vendors (stuff we wouldn't have thought of) and she was always working to help us save money. Con’s Jessica wasn’t always quick with email replies. Several times, we needed to follow up with a couple times before getting a reply. The same was true for texts and phone calls. Jessica was similarly lax with deadlines. She’d get us an estimate or a file on Friday after promising it for the prior Sunday. After a pleasant, cordial call with her about all of this, a call where we agreed to an email reply time limit and agreed to other, fairly specific, expectations, Jessica’s habits didn’t change too much. This unreliability was especially pertinent when my wife and I met up with Jessica on a visit to California. She’d told us several times that we’d be able to visit the venue, the caterer, a few wineries, and a few bakeries. In the end, she’d only planned to visit the venue and the caterer. Again, because we were based across the country, this oversight was frustrating and extremely disruptive to the planning process. Months later, my wife flew back to California for several days. She emailed Jessica weeks prior, asking for help setting up some bakery visits. Jessica didn’t get back to her until she’d already arrived in California, forcing my wife to do the bulk of the planning on her own. Jessica lacked a clear organizational process to inform us what was completed, what was in progress, etc. We were often unclear- have we booked a DJ yet? When are we getting the cake samples? Etc. In the end, when we decided to break up with Jessica, calmly reiterating the issues we’d already expressed, she told us that she had 20 clients, thus making our requests impossible. Again, my wife and I were taught that each client needs to feel like they’re your only one, and if you need to slow down due to your load, you’re probably stretched too thin. This excuse rubbed us the wrong way. Because we’d given Jessica a few chances before cutting her loose, we’d expected a partial refund. Jessica was unwilling to do this though. In the end, it’s our belief that Jessica would be a decent choice if you are looking to save money, locally based, able to do a lot of the leg-work yourself, lax with deadlines and turnaround time, able to send gentle reminders without getting frustrated.

Jess was AMAZING as our day-of coordinator! From start to finish she was thorough, listened to each one of my needs, and was a great point person for not just me but all of my wedding party. My mom LOVED her. I highly highly recommend her services if you are in search of a day-of coordinator. Not only that, shes an AMAZING VALUE! Some of the best money we spent :) Thanks Jess!!!!!

What a wonderful asset to our wedding planning. Jess' efforts assured that the event was exactly what my son and his bride had planned. Her ability to calmly manage all of the needs of the day, from food trucks and photographers to weather contingency plans, Jess was worth her weight in gold!

Hiring Jess was the best decision we made in our entire wedding planing adventure. We had a million little details and she made everything come together for us perfectly!