I contracted JSL for coordination services and HMU for me, my bridesmaids, mom, and aunt. Gabby did a phenomenal job on my makeup and Judy nailed my hair. However, some of my bridesmaids felt that their requests for certain looks were largely i...gnored. That was disappointing for me to hear from them after. I will also add that Judy and her team were over an hour late to start hair and makeup which made the entire morning feel very rushed. That said, everyone's HMU was done without sacrificing our overall timeline which was much appreciated. The bulk of my review, however, is regarding the coordination services which were average and borderline poor. To be clear, nothing ruined my day, but when I hired a coordinator, my hope was that I could relax and rely on them to take care of the details but that wasn't the case. My wedding size was approx 140 people and Judy had two assistants working with her. Communication overall was good until the week of the wedding. I had sent an email with multiple time-sensitive questions on Mon morning that went unanswered. I followed up Wed morning, nothing, but got a response early afternoon an hour after texting Judy. Going that amount of time without hearing from your coordinator when you have pressing questions that require action (like payments and tipping) from your end is extremely nerve-wracking. For the wedding day, I had organized bridesmaid/flower girl bouquets to arrive at the hotel where we were getting ready and the altar arrangement and Marian offering to go to the church. A day or two before the wedding, Judy chatted with my florist and they opted to just deliver everything to the hotel (which I was fine with). While my altar arrangement made it to the church, the Marian offering was left in the hotel room and I was made aware just minutes before I walked down the aisle. Instead of cake, we opted for cannolis and cookies (highly recommend). The cannoli vendor was great and we rented trays to create a beautiful display. Judy and her team were tasked with putting the displays in my dad's car at the end of the night. Before we left, I checked in with them and they said everything was packed away. Great. Fast forward a week later, I get an email from the cannoli vendor and four trays are missing and unless I return them, I lose my deposit. Luckily I was able to track them down at the venue and after our honeymoon, my husband drove an hour to the venue to pick them up. Lastly, my husband and I did a private last dance while the rest of the attendees prepped for a sparkler exit. Our dance was less than 3.5 minutes and almost immediately upon finishing, we were rushed outside for our exit...only to find that there were only a handful of the 30 sparklers still lit! Apparently the sparklers were lit way too early in our dance so most of them burned out before we got outside. While this is far from a disaster (my photographer photoshopped the sparklers in editing), I was surprised that such a careless mistake could happen under three coordinators' watch. Overall, I appreciated Judy and her team's demeanor throughout the planning process and they certainly helped in many ways. I also understand that no wedding is flawlessly executed and mistakes are going to happen. However, the number of mistakes that happened were glaring and, in some circumstances, created additional headaches for me and my husband.