I waited to write this, but since our wedding my review has only gotten worse by Julia's lack of any accountability & care. She does not take constructive criticism well & just blames literally anyone else.
When my mom & I met Julia at her of...fice, everything seemed to be going well - I was really happy with her! I told her I was overwhelmed choosing HAMU - she said she did this for a living, & would send me who to use. I never received anything. I found one on my own & she never followed up to even confirm I booked one. She didn’t care to ask.
It seemed like she had her own agenda to have us get things that would just look good for her portfolio. About 2 months into working with her I told her we wanted a party bus with the wedding party to leave & she tried to push me to get a Rolls Royce, I said that wasn’t our style & we want the bus. 2 days later she says to my mom she thinks we want the car - She didn’t care what we wanted.
About 1 Week before - we were working with the band coordinator (BC), Julia was very adamant about her timeline, which is completely understandable. I simply wanted to clarify that it'll be okay if we go off the timeline a tiny bit. I emailed her saying after the grand entrance, we’d have our first dance, father daughter dance, mother son dance, & welcome speech - all I said was that we don’t need EXACT times after each, if a speech runs over it’s ok - we have to be flexible. I told her the timeline was GREAT but things happen so to prepare to be flexible.
After this I had no trust - 3 days before the wedding our groomsman’s flights got canceled & I was working on getting new flights, I also was taking the programs to print & she asked to have a call - I texted her what happened, & how overwhelmed/stressed I was & I would call her when I could - all she said was: oh my, not: what can I take off your plate & help? I THEN get contacted by the BC, that Julia had told them to throw out the entire timeline, that we didn’t want it, & she didn’t know if we wanted speeches/dances & she was waiting for me to have time for her. I had so much to do with no help from her. The BC then called me & I clarified. Julia turned it around & apologized to me for the BC getting confused. I told her the BC wasn’t confused, she had received wrong info from our coordinator (Julia)
We were late to rehearsal, & Julia didn’t introduce herself to the wedding party while they waited - they thought she was a parishioner praying for the first 20 min they were there. She consistently got the lineup wrong, even day of she had it wrong. Later, she introduced herself to me. I met her in person - she really didn’t remember meeting the bride? She then points to her bag & asked if I want to say hi - confused, I look & see she had her dog the whole time in the Church, a Holy Sanctuary. How is that appropriate?
Day of, Julia wasn’t setting up until after 2, so my mom was there. I don’t have getting ready pictures with my mom, something I can’t get back because she was doing Julia’s job. Julia never asked if we needed anything, she didn’t talk to me the day of until it was time to go down the aisle. She would just walked past me.
Because of character limits here I couldn’t list everything, these are the big points I had to include. I hate leaving a bad review, I know people have off times - which is why we emailed her first. She tried to blame others, or make excuses or said: Idk what to tell you. An apology would have gone a long way.