I found the most beautiful dress, my dream wedding dress, at Julie Allen. My mother and all my aunts got their wedding dresses their 35+ years ago, so my mother was so excited for me to search for mine at the same location. Stacey, a sales assi...stant, helped us and was absolutely wonderful. As Julie Allen was my first dress shop, and I hadn’t even selected a venue yet, I had no idea what type of dress or style I wanted. Stacey was extremely patient in explaining the varieties of dresses and allowing me to try on multiple types as I tried to decide what I was looking for. My second visit at Julie Allen I request Stacey again because she was so amazing. During this visit she helped me to find “the one” and while she later stated that she could tell by the look on my face that I loved the dress, she never once pressured me to make a decision. The owner, however, came in and told me if I bought the dress that day, and only that day, I could have a 15-20% discount.
I ordered the dress, so happy to have my dream dress.
When it came in and I went for my first fitting, the dress was too tight and too short. The owner, who had measured me herself stated that I gained weight (I have been the same weight for the last 5 years and tend not to fluctuate…. If anything, I lost weight during my engagement) and did not mention anything about the length being too short.
Over several visits the outsourced seamstress (who was also fantastic) did the best she could to address the length. The seamstress ended up adding an additional layer of lace to the bottom. This made the length more acceptable, however, it was visible that the additional lace was added and not part of the original dress. During my billing for the alternations, I was shocked to learn that I owed hundreds of dollars for the work that was done. The seamstress was independent versus working for the actual boutique. If I protested the amount to her, she would unfairly be losing money for the work she did. Instead, I had thought that the boutique would pay her for the work she did as it was their fault the wrong sizes had been ordered. However, I was left to pay for their mistake. I was not offered any discount of compensation (as I hear often times a boutique may throw in a veil or jewelry for any issues).
During my wedding the bottom of my dress was stepped on (as it often is), and it tore the additional lace, leaving me with a piece of hanging lace, which I eventually cut so the 2 feet would not be dragging, and therefore an uneven dress bottom and again, a dress which was too short.
While the dress was beautiful, the boutique and staff were a nightmare to work with. I would highly recommend avoiding actually ordering and/or working with this boutique.