Jump Start DJ's & Photo Booths

try and work things out to do a better job, and admit to some things that we can improve upon. But, when there are facts in dispute, we feel the responsibility to respond. The DJ let me know right after this weekend, that this barn ceremony & wedding reception didn't seem to be planned out very well. I get that many couples haven't had to plan a major event before, so it's understandable that they don't always get all the details in order and there might be some confusion about what and when things happen in the details. So it is important to get help from family, friends, and planners prior to the day to help organize. That being said, it is also part of our job to help with the day and keep things on task, keep in contact with the other vendors like photographers, and help with the flow as best we can, but we aren't wedding planners. As the bride mentioned, from the start we had to basically run the ceremony since no one else there knew what to do. But we don't mind, we have done many ceremonies, and our goal is also to be helpful where we can. But also knew we had our hands full among other things when after the bride and groom cut the cake the parents asked the DJ at this wedding to help cut and serve the wedding cake to tables since there wasn't anyone else assigned to help. That's a first (& last)! It seemed like no one there had any idea on what to do next, so naturally they lean on the DJ. But we can only do so much within our duties. We did follow our timeline of events---by announcing what comes next and letting guests and wedding party know of the regular things that happen at a wedding. That's part of our job. Our other aspect of our job is the music. We were following instructions from the paperwork that the bride filled out for music during cocktail hour and dinner. The groom said he'd rather here "bleeping" anything other than what the DJ was playing, even though the bride filled out the music forms for us, so there must have been some miscommunication between B & G about what gets played and when. They did want a lot of country music, which is cool with us. Their total playlist that they filled out consisted of 32 songs, including special dances. We played 28 of their 32 songs, which is 87% of their songs. The bride stated "only to not have a single one played", which is just not true unless 87% = 0%. We have the play log from that night to prove it. Their entire night lasted about 6 1/2 hours, so the DJ has to fill in the rest of the music with fun music from all genres including 80's & 90's, and take requests. Not just country. If the B&G wanted ONLY country music the entire night, then they would have specified that before the wedding day to us and we could have prepared an "All Country" list in addition to their printed requests. The DJ also DID PLAY their last song of the night when he was supposed to--that's on the play log as well. They didn't fill out any type of "Do Not Play" list to give to the DJ, which they have the option to do, so we weren't aware all the songs they didn't want played. In addition, the DJ stayed and played a little more music after the last song so people could hear music as they cleaned the barn. Finally, we were made aware that there were some family dynamics in play here before the wedding day that may have had an effect on their overall enjoyment of the day, so I am not necessarily as surprised by this particular review as we had some indication that things might be a little uneasy the day of. Thank you for reading my response. Sincerely, Chris Delgado Owner of Jump Start DJ's & Photo Booths