Jocelyn, Sarah and the Essex House team are by far the most warm, professional, pleasant group of people to work with for your wedding. We could not have imagined a better experie...nce - they went above + beyond from the start, in every way, constantly outdoing themselves throughout the process. It became overwhelmingly great!
The EH staff took care of everything, and then some, for not only us, but ++also+++ ALL our family, the 130 out of town guests (even assisting in finding cheaper room block options for those who wished to stay elsewhere!) AND our other vendors. This took away the majority of stress that weekend and allowed us to enjoy it to the max...we had been warned by others this would not be possible at our own wedding, but it truly was a perfect experience.
As someone who is painfully type A and a natural stresser, I am still in awe over the fact I was comfortable, and 100% please with results, in trusting someone else with the reigns. Best decision ever to sign with this team/venue :-)
The entire staff's extreme attention to detail, and efforts to deliver creative solutions to our (admittedly, sometimes crazy) requests, allowed our guests to have the true "Essex House experience" (classic elegance of Old NYC), with a touch of our own personal flair (bit more rowdy/party vibes), throughout. Guests were tastefully unhinged, in the best way possible, all night!
>> Aside from the overall beautiful accommodations, what really sets EH apart is the unbelievable thoughtful attention to detail and efforts to make the weekend special. Everywhere I turned, there were amazing little (huge!) surprises and fine touches around for us.
******Just a few examples of the stops they pulled out******- Gifted a huge dream worthy Central Park terrace suite (not affordable in our lifetime, otherwise)- Surprise upgrades upon arrival and random champagne + chocolate drop offs to my parents and sisters
- Made exceptions and helped spearhead the execution of late night Shake Shack at the wedding
- Set us up to work with RBI Cakes on a custom funfetti creation
- Real time customization at our tasting with the chef to refine menus as our tastes prefered- Extensive creative thinking that allowed to amp up the room's party vibe (larger dance floor, added bars etc) without sacrificing elegance in the room....... AND, the true icing on the cake:....- Rolled out an absolutely insane red carpet for our beloved pooch, Ms. Helen, officially spoiling her more than we ever had on our own! ha (A custom ice luge sculpture in the shape of her at reception, super luxe personalized setup upon arrival to room && even left an insanely thoughtful gift in our room for our return from reception - custom bathrobes for all three of us!)
All in All..... The Essex House is in a league of its own, with everything and everyone there making for a perfectly unforgettable, 100% positive and ultimately just comfy cozy experience.
If you want to really WOW guests with a classic Old School NYC 5 Star night out, without having to deal with condescending/difficult venue personnel (like many of the others have, from what I saw), AND still manage to enjoy your engagement / have fun at your own wedding.... this is the spot :-)