Where do I even start?! Kyler was the epitome of professionalism, thoughtfulness, and transparency.
We had a medium sized destination wedding in May that was relatively low frills, but the one thing we wanted to invest in was the photography. We knew the pictures would be the one part of our wedding that would live on forever and help us remember our special day. I considered quite a few photographers before our wedding, but I found myself coming back to Kyler's photos again and again. I was really drawn to his aesthetic, his use of light and nature, and his ability to capture the beauty of both landscape and candid emotion.
When we first contacted him, he was incredibly prompt in his reply, usually getting back to us within hours. When he wasn't able to response as quickly, we would let us an expected timeframe to hear from him. We really appreciated having clear expectations from him in this regard.
We were able to take a trip to O'ahu before our wedding and had the opportunity to meet Kyler in person. He was incredibly prepared and detail-oriented: he followed up to confirm our meeting beforehand, sent us directions, along with a pin of his exact location where he would be waiting for us, and left us his phone number if we had trouble finding him. When we met him, he not only had several photo albums for us, he also started sketching out a timeline for the photography (and for our wedding!) with different pricing scenarios. At that point, we ourselves had JUST started thinking about the event timeline (we didn't have a professional coordinator), so this was incredibly helpful and above and beyond our expectations. And we hadn't even signed a contract yet!
When we finally did officially hire Kai Photo, Kyler was very accommodating, including amendments to the model release clause that would respect our privacy. He continue to be just as helpful up until the day of our wedding - giving suggestions for the shot list, discussing an unplugged wedding so ceremony pictures are as unobstructed as possible, helping us think through the timing and location of photos. He also solicited our thoughts as well about what pictures we wanted. I was particularly comforted by the fact that Kyler had shot where we were having our ceremony. It was really important to me that our photographer was familiar with our site, so they knew where the best lighting, angles, photo opts, etc were - and Kyler definitely came through in this regard. In fact, he had even worked with the event manager at our site and helped us make sure we had enough time to get to our ceremony after our first look pictures!
We had talked over the phone a few times the week of the wedding, and when the big day came, Kyler was early to the site for our first look and was ready to get to work. He had ideas and gave us direction for poses, which we appreciated, without it being too awkward, while also giving us space to be ourselves. During the ceremony, he was well positioned and unobtrusive, so we could really be present. He moved quickly through our shot list and was VERY patient with our friends and families assembling themselves for the photos. However, the candids during and after the ceremony are where his work really shined! He was able to capture such authentic emotions and moments at angles we didn't think were even photographed! To us, this was the real value of Kai Photo, and for this, we will forever be grateful for hiring Kyler.