About this vendor
Opened our second location in Hagerstown in November 2020! At K&B Bridals, we make finding the gown for your special day an enjoyable, relaxing and personalized experience. Whether you are the bride, bridesmaid or mom, our personal stylists are here to help you find the perfect dress! We are a quaint boutique in Hagerstown, Maryland. We serve the Baltimore area and beyond with all inclusive wedding fashions. The bridal area houses a large selection of bridal gowns while the formal wear area has the bridesmaids, mothers, flower girls and tuxedos.
Details
Accessories
- Cover Ups
- Jackets
- Hair Accessories
- Headbands
- Sashes & Belts
- Veils
Business Attributes
- Woman-owned Business
Dresses
- Bridesmaid Dresses
- Flower Girl Dresses
- Mother of the Bride Dresses
- Shower & Party Dresses
- Wedding Dresses
Fashion Services
- Bridal Stylists
- Dry Cleaning & Preservation
- Plus Size Available
- Private Appointments Available
Suits & Accessories
- Bow Ties
- Shoes
- Suits for Women
- Ties
- Tuxedos & Suits
- Vests
Reviews
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4.3
out of 5.045 reviews
Review photos
Showing slide number 1 out of 5
K&B was extremely helpful when going through the process of finding my dress. I'm a little more laid back about the whole thing, so they did a great job of matching my party's vibe...
s, while still being extremely helpful and finding the style that fit me best. They did do a good job of offering me dresses within my budget (even though I ended up loving one that was out of budget hehe - of course). Great experience!
I went to K&B Hagerstown for a trunk show. I made the appointment 3-4 weeks in advance and notified them which dress I wanted to try. I was told the whole collection would be there...
. After driving an hour and a half to get there, I found out the whole collect was not there and the specific dress I asked for was not even there either. They said they would reach out to Justin Alexander to try to get it brought in (for $50) however it’s been well over a month and I still haven’t heard from them. It was extremely disappointing. Since then I went to In White. They went above and beyond to have the dress brought in for free and I happily purchased it from them.
K & B bridals was fantastic! Working with Morgan could not have been a more fun experience and I appreciate her help in finding my dream dress so much. Highly recommend!
My daughter, her bridesmaids and myself visited the store last weekend and had an absolutely horrible experience. We left very upset and I will never step foot inside this establi...
shment again, let alone purchase from them. We visited the store once before while looking for the wedding dress and had a wonderful experience so we planned the return visit with the bridesmaids. Although we did not purchase the wedding dress from them, it was not due to the service, but the selection. On Saturday we were greeted promptly and pleasantly, allowed to look through their bridesmaid selection and start trying on the dresses. While the girls were trying on the dresses my daughter was discussing the options with them of the dress collection at Potomac bridal, or another dress collection she had sent them from an online store. During her conversation, my daughter was attacked by our consultant Theresa about why we even came in the store if we planned to buy online. She accused my daughter of only bringing her party in to use there services to get measured so they could then place orders online, and that we were the reason that establishments like theirs were going out of business. My daughter informed her that we were very interested in one of the designers they carried, but we were considering our options and that she was trying to be considerate of her bridesmaids and the cost of dresses as several of them are still in college and living on very limited budgets. I told Theresa I was extremely insulted by her accusations and let her know that if all we intended to do was have the girls measured we would not have driven an hour to do so. She then proceeded to pressure the girls into making decisions and ordering that day or they would not have their dresses in time for the wedding, after we were told when we first arrived we had 2-3 weeks. I tried to contact the owner of the establishment to let her know about my experience, but she was not available. I would like to tell her it is not "people like me" that are going to be the demise of her establishment, but sales consultants like Theresa. In today's day and age I don't know many people that are not budget conscious and if you want people to pay more money for comparable clothing it is your service that will set you apart and encourage customers to buy your products. Our experience with Potomac Bridals service was reprehensible and I would warn anyone entering this establishment to beware.
Great selection of dresses and plenty of space for my family and bridesmaids to sit. It was a little rushed towards the end, but good experience overall!
Potomac Bridals by far has the best dresses, staff and service. I initially went to David's bridal looking for my wedding dress and ended up trying on over 12 dresses. I called up...
Potomac bridals and was able to get an appointment the very next day. Jodi was super friendly and helped me every step of the way. I told her my budget and not once did she try to show me anything above it. I even mentioned I really liked a particular dress and she immediately let me know it was way over my limit. I only tried on maybe 3 different dresses before finding the one. I didn't have anywhere to hide my dress at home so I was able to store my dress at the shop until I was ready to pick it up for alterations. Speaking of alterations, they even provided me with a list of seamstresses! When I was done with alterations I was able to bring my dress back to the shop for storage and a complimentary steaming so it was all ready to go for the big day. My bridesmaids also got their dresses here and were able to get a small discount since I purchased my dress. Anyone in need of a wedding dress, prom dress etc. this is the place to go!
Everyone was very professional and helpful.
If you are a bride looking for gowns size 16 or higher, feel free to skip Potomac Bridal.
Our consultant was Teresa, who seemed unfamiliar with the budget and dress size I had sen...
t prior to our appointment. While they were flexible in allowing us to come early to our appointment, she seemed very frustrated that I hadn't picked any dresses from the floor while I was waiting for her to be ready for our appointment - Although I had been told only six dresses were options prior to my appointment.
When I started to try on the couple dresses available, my maid of honor was quickly snapped at and told not to reference my top choices from another store when we were reviewing the options at Potomac. Due to the limited stock, we moved quickly to a final dress I really liked and hit almost everything I was looking for. While it was a beautiful dress, the consultant never once asked about my fiancé, the wedding, the venue... But she did find a chance to ask about bridesmaids dress and express her distaste for an online store I'd chosen for ease of ordering since half of the bridal party are 10+ hours away and I'd used them successfully in a wedding I was in last year. It all ended with the accusation that we were the reason small businesses were disappearing. This was also around the time we mentioned we had one more appointment in the day at David's Bridal, to which Teresa scoffed and said, "Cancel that appointment - You have a beautiful designer dress here!"
As I said the final dress was a top contender and I requested information be written down so I could compare with my top choices at the other salons I had visited. Teresa said she would put it in my bridal folder. When my future mother in law pressed her and asked what I would get to take with me, she was laughed at and told, "Nothing!" before Teresa launched into a list of reasons why they couldn't give me the information of the designer, style number and price.
For more, check my review on Wedding Wire and Google.
I live in Queens, NY and did the typical NYC dress shop try-ons. I found a couture dress at a shop in NYC and had my heart set on it. My parents live outside of D.C. and I decided ...
to look for some places near them that had similar dresses. I ended up at Potomac Bridals honestly not expecting to find anything. However, I ended up walking out with a dress that was even more stunning, with a far better experience that Kleinfelds NYC. I'm only giving a 4 star review because of the lack of alliteration.
My daughter and I recently went shopping for her wedding gown. We scheduled a few appointments and were prepared to do a lot of looking, analyzing and deciding. As soon as we wa...
lked in to Potomac Bridals, the staff pleasantly greeted us and then we were off to our first wedding-dress shop appointment. Jodi helped us and was not only incredibly attentive (we felt that we were the only ones in the shop), but thoroughly knowledgeable. She knew the right questions to ask and the right advice to give - all in helping my daughter come to the best decision about what look she wanted and what dress would best fit her style. When we left that day, my daughter had selected her wedding gown! It is beautiful; Jodi did not leave one stone unturned. I can't wait to see it again when it comes in for fittings. We are thrilled to have found Potomac Bridals!
Potomac Bridals was my #1 choice to book an appointment. I've gotten 2 bridesmaids dresses and have seen my best friend get her wedding dress and fell in love with their wedding dr...
esses so it was on the top of my list. Not only do they have gorgeous gowns but a wonderful staff. Jodi could not have been more knowledgable and attentive, listening to my wants and helping me unpack my preferences. She was so kind and pulled dresses that met all the criteria. She helped me by asking the right questions and had helpful input while being a guiding hand. She was appropriately helpful. And wouldn't you know, I found my dress! Make them your first stop!
This was the first place I went to try on dresses and they were so helpful and made me feel comfortable. Going in I wasn't sure what I wanted and they really helped me narrow it do...
wn. My appointment was with Jodi but all of them were stopping by and giving ideas. This was also the only place that did not push budget limits. I ended up not getting a dress here but prob would have if I had time to go back and try on dresses with a new budget. Honestly, after dealing with them all of the other places I went were awkward and didn't feel as comfortable voicing my opinion. Deff go visit!!!
Don't use them if you are not physically in Hagerstown! My parents live in Hagerstown and I am planning my wedding from Austin, TX. My mom who is completely clueless about all of t...
his wedding stuff (I'm her first) went in to ask for alterations. They told her, "We cannot do measurements unless you are a customer." She also said, "let's just put it this way, they were not pleasant to me." I found a mother of the bride dress for my mom online and wanted to use Potomac Bridal for myself (I'm flying home in one week). I will look elsewhere in the D.C. area.
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Potomac Bridals was the second place I went to try on dresses. The consultant was very kind, and listened very well. She only suggested dresses in my price range, and did her bes...
t to pick out dresses based on the style I described. When I found my dress, I expressed concern that I could not find a seam near the bottom that would allow the seamstress to hem the dress. The consultant assured me that a seamstress would not have a problem hemming the gown. Unfortunately, Potomac does not have a seamstress on staff, so it was not possible to consult someone that day.
I purchased the dress, but soon realized that there was in fact no seam; the bottom of the dress was made up of individual applique. It took my seamstress and her staff well over 40 hours just to remove the lace applique on the bottom. Needless to say, the alternations were over budget, and that is with the seamstress giving us a hefty discount.
Ultimately, the dress was beautiful on our wedding day, and I don't think the consultant knowingly lied, but it would have been nice to know that the alterations were a little more intensive than what she insinuated.
The girls at Potomac Bridal were wonderful! Especially Theresa. I went into the shop by myself to choose my wedding dress. Theresa was very patient, honest, and kind to me. I tried...
about 7 different dresses on before deciding on the first one I chose.
They offer a huge amount of dresses and will even discount if you choose your dress and veil off the rack. The have a free layaway program which made it very easy for my to get the dress I really wanted.
We also purchased bridesmaids dresses and tuxedo rentals here. Everything come in on time without mistakes. When you call, they are very helpful in providing information. Would choose them a million times over any other area bridal shop.
my experience getting my dress was good. however they are horrible after they make a sale. they didn't ship a bridesmaid a dress after she paid for it to be shipped. it was just si...
tting in their shop!
I prefered their previous location, but the new location has a larger dress selection.
Service and help was just wonderful! The shop is designed to give a wonderful experience ! We enjoyed working with them !
These ladies are so great to work with. I've been dreaming of my wedding dress since I was a little girl and they made me feel so special when I went to look for my dress. Potomac...
Bridals was the first and only place I went to look and I found the perfect dress! They have such a great selection of beautiful dresses. I loved mine!!
I tried on dresses here, and although I found "the dress" somewhere else I still had a fabulous experience with them and would have happily bought my dress there if I'd found the r...
ight one. Everyone was friendly and there was a great selection.
What I did buy here was my bridal jewelry, which was actually the hardest thing for me to find. I loved what I got there, and had the same excellent service while just looking for accessories as I did when looking for a gown. I also loved the price: I'd seen the same jewelry at another boutique and it was far less expensive at Potomac!
My dress was exactly what I was looking for, and more! I had no trouble finding it, and I even bought the dress from the floor, saving 10%!
When I first walked into Potomac Bridal all I saw was beautiful gowns and I wanted to try all of them on! The women there to help each bride were very helpful and they listen to wh...
at they like and what they don't like! They also have a seamtress that they highly recommend and she does a FABULOUS job! My dress was a size 8 and was taken down to a 0/2, and you couldn't tell that she had to do anything to it! It was gorgeous and I love my dress!
Sue is that sweetest person I have ever met. I looked all over and had tons of very nice people help me try on dresses; none were as great as Sue at Potomac Bridals. She helped m...
e find the right dress.
Personalized experience from a family owned business. I recommend this company to anyone who truly wants the experience of a lifetime!
I found my GORGEOUS dress at Potomac Bridals after trying a few on with my mom and sister the day before a a shop in Frederick. The whole experience was just wonderful and the lady...
helping us, Concetta, was truly lovely to work with. I would absoulutely recommend visiting Potomac Bridals if you are looking for great prices, beautiful dresses, and helpful staff who are willing to spend as much time with you as needed!!
Comfortable non pushy sales ladies! Great dresses available. No seamstress on site!
I was a bride on a budget and finding my dream dress in my budget (less than $1000) was worrisome; until I went to Potomac. I found the dress of my dreams here and it was one of th...
e highlights of my bridal experience. My consultant was so helpful and insightful and the intimate nature of the store was beyond what I expected. I highly recommend them!
The shop has a nice selection of gowns including many designers. However, the staff is unfortunate.
My husband and I goot married in AUgust 2010 before he deployed with the Army. This past October was our official Big Wedding. After he got moved to Fort RIley, KS...I flew back to...
Maryland this summer to pick out my wedding dress at the last minute. These women are absolutely amazing! They heard my story and knew we were on a time crunch. I asked for a dress to be shipped from a specific designer and they had it waiting for me. When it wasn't The One, Rebecca went and grab a few dresses off their racks and the first one she picked was IT. Mind you, I have NEVER been that girl to dream about her wedding. I never understood the whole, "you know it when you see it"...well, I knew it the minute I turned around in the mirror and saw it. Rebecca picked out a dress for me that was even better than the one I asked to be brought in. It had just the right amount of sexy mixed with shimmer and spice. My mom cried. It was THE dress. My husband loved it when he saw me walk down the aisle. He told me I looked amazing. They made me feel so special.
I would recommend this boutique to ANYONE looking for a dress. When asked what our budget was, I really had no idea. All of their dresses are UNDER $1,000. They offer a discount if you take a dress directly off their rack. This is a great place to go for budget brides and for ANYONE looking for a personalized and fun experience. Such a wonderful group of ladies!
I love this dress shop and am recommending to everyone I know who is getting married! This wedding dress shop is wonderful! The staff are so sweet and truly care about making sur...
e you have the perfect dress for your perfect day! They are sure to give you the special, personal attention you deserve and are a million times better than the chain stores, which I tried. Plus, you are supporting downtown Hagerstown! For a small shop, they have a great selection of wedding gowns. Everyone is willing to help in any way they can! They are willing to help with everything from the wedding dress, choosing bridesmaids dresses, and even helping with the tuxes! The personal attention was the best, which every bride deserves for her day!
Everyone at Potomac Bridals was amazing to work with. They truly know how to treat a bride and have an amazing selection of designer gowns. I couldn't have been happier with my dre...
ss and experience there, as well.
I found my dress at Potomac, it was beautiful and just what I wanted. The staff listened to what I wanted, helped me pull several dresses that I loved, and helped accessorize the ...
dresses so I could see what the finished look would look like. They gave me the option of having my sister help me get into the dress, which made me much more comfortable. I ended up with a beautiful Maggie Sottero dress. All their samples are well maintained and the staff was wonderful. The prices of their dresses were also very reasonable.
I had looked for a dress at several other places around the area, and no one made me feel as relaxed and comfortable with looking at dresses as Potomac Bridals. Their consultants ...
are very good at realizing what you do and do not like in a dress even if you don't know (in my case I would not like a dress but couldn't tell you why, and they figured it out). They also have a great selection of bridesmaid dresses and formal occasion dresses. My mom got her dress here as well and we couldn't have been happier with the whole experience.
The ladies in the shop are sweethearts are very knowledgeable about the stock they carry. They have a wide variety of dresses in all price ranges. My dress came in ahead of time an...
d I promptly received a call that it had arrived. Measurements are on point because my hem did not have to be touched. If you are looking for a classy dress at a reasonable price this is the place to go!
The ladies at Potomac Bridals were very kind and incredibly helpful. Each time we went in to the shop or called with questions or concern we were spoken to in a respectful way and ...
helped as quickly as possible. The ladies all know their style and dresses and were able to pull dresses I had not picked. Rebecca picked out the dress I ended up choosing after just giving her a few details of what I was looking for. I ended up with a wedding dress and a reception dress because of the GREAT deal I got on the two combined. The men of our bridal party were also taken very good care of.
I was very disappointed with my experience at Potomac Bridals. The consultants did not listen to what my vision for the dress was and they seemed upset when I expressed that I ...
did not like a dress.They also gave me a few dresses above my budget without alerting me before I put it on.
The bathroom was very dirty and unwelcoming, as was the area where relatives and friends had to wait. I basically had to put on and take off the dresses myself. Towards the end of my visit the consultant became hostile and short-tempered when it was clear she was not going to make a sale.
I loved this shop in downtown Hagerstown! The service was excellent! They really made you feel special. The only issue I had was getting in one of my bridesmaids dresses. Also,...
the alterations lady they refer you to isn't the best. Go to someone else if you go there for your dress. However, the shop is awesome!
I went to two other stores, one in Towson and the other in Rockville, before going to our local bridal store because I thought there wouldn't be as much selection. I was pleasantl...
y surprised with the large selection at Potomac Bridals. The staff was friendly and helpful the day I found my wedding dress. I was disappointed with the follow up when I called about the dress' arrival date. Overall it was a good experience and I am glad I went to Potomac Bridals.
I had a wonderful experience with Potomac Bridals. Not only was I able to find the dress of my dreams on the first visit, but I also dressed my one year old from their tuxedo secti...
on, so we both looked really nice on one of the best days of my life!
This boutique is family owned and has great service! The staff is friendly and they give you great attention. The store is gorgeous and has a great selection for all members of the...
women in wedding party! Their prices seem to be slightly lower than others in the DC/MD/VA area.
As soon as I walked in the store I felt welcomed and not too overwhealmed (may have been because I had been to 2 other bridal stores previously). My consultant was very helpful and...
did a great job helping me pick dresses to try on based on what I told her I had liked at previous stores. I bought a Maggie Sottero dress off the rack (just happened to be my size) - it cost hundreds of $$ less than it would have if I had ordered it in any other store. I also felt I spent less on this Maggie Sottero dress than I would have on any dress I liked at Davids Bridal.
I would definitely reccommend Potomac Bridals - try to go on a weekday (Saturdays are crowded as they are at any Bridal shop).
The ladies at Potomac Bridal were truly invested in helping me find my perfect dress. Special thanks to Thais and Sue for their extra help in picking my dress, the maid of honor dr...
ess and our guy's tuxes.
I was extremely anxious and scared to pick my wedding dress. Thais was extremely supportive and helped me find a perfect fit- especially perfect for my personality. I wouldn't change a thing!
The women who work here are great and fun to work with! The dresses they have are unique and beautiful!
On my first visit to Potomac Bridals, I purchased the second dress I tried on. The staff listened to what I envisioned and were able to direct me toward dresses that brought that ...
vision to life. They expedited the shipping to ensure that the dress arrived on time and recommeded a fabulous seamstress. My dress is georgeous!
Though I didn't get my dress from here, I wanted to say that I highly recommend Potomac Bridals! Joyce and the staff were great to work with! They suggested dresses that I didn't...
think about trying on and gave me suggestions on the material of my dress in regards to the time of year I'm getting married. They made me feel amazing and just like a princess! Thank you Joyce and Team!
Contact
710 Dual Hwy, Hagerstown, MD
