Kapturly

would highly recommend their services.

friends.

opeful and looking forward to the videography at our wedding!

edding because Kapturly had failed to pay him for the passed few gigs he did for them. The company never reached out to us to tell us and just found someone to take are original photographs place. The guy, who was around 60 years old and was very clueless on wedding photography showed up with no info provided by the company just that they told him where to be and at one time. So we had to take 25 mins to walk this photographer through the shot list and timeline which is something as per contract you do a week in advance giving the photographer enough time to prepare. This man had 20 mins to ingest the info and he clearly wasn’t following as he just kept shaking his head. And surely we were right. But what are we going to do we couldn’t find a wedding photographer the day of the wedding so we had to pray he knew what he was doing. Following the wedding it took us almost two weeks of countless emails and calls to the company to finally get in touch with someone. NO ONE ever acknowledged the fact that the photographer cancelled and that they sent some random person we didn’t even know his photography style. When we finally spoke to a customer service rep and after much back and forth with him we were able to get a call with the operations manager Kristen Corry. She apologized and really just appeased us but she was able to send us the RAW photo files so we can see what he captured. Oh my goodness! I couldn’t stop crying at how awful they were. He cut my dress off in many photos, eyes closed, HE DIDNT GET ME WALKING DOWN THE ASILE!!!!!! And he missed so many basic shots a photographer gets like one with the flower girl and ring bearer — and many more. The composition, quality and angles were absolutely awful. He provided no direction in shots such as “stand up straight” “turn this way” so we are hunched over or posed awkwardly in photos. It was a nightmare. We can’t get these moments back!!! So, I asked for a refund from the company and they gave us the run around and literally laughed at us on a phone call when we said we would take legal action. I guess they think this experience was funny. We will be taking legal action but warning as many people as we can do this doesn’t happen to another couple as they plan their special day.

very kind answering our questions before our wedding. Kapturly was also very quick to answer any questions big or small, communication was very important to me!

stomer service experience and the greatest part was the joy shining from my daughters face in her highlight video that Sergeo Ajapwoh, her videographer, captured. I can't say enough on how much that means to us! Thank you! Highly Highly Recommend!

y book again. Excellent

them, but have been able to grow into a successful full time career and even had my wife join me full time due to the demand we starting getting. Highly recommend them if wanting Photo and Video in a combined package :)

turly was always quick to answer any questions or concerns I had.they also always updated me throughout the whole process. Our pictures and videos are breathtaking! I could not have asked for a better team. Sarah Hanson (photographer) and Tevin Mike (videographer) made everyone feel so comfortable and everything went by so fast. Very professional and punctual. Could not beat the price for a photographer and videographer for 8 hours. Definitely recommend to book Kapturly!

why allocate someone who couldn't do the job. Day of the wedding my photographer showed up but videographer didn't. We are nearly 8 weeks married, still no explanation as to why he didn't show up and still no refund despite numerous promises. So not only did this company ruin my wedding memories they have also kept my money. I have a vast amount of evidence against this company and I will not let this fo until I get my refund and I will continue to leave HONEST reviews

s before the wedding) and they told her that they didn’t intend on finding one, 2nd the photographer they contracted out CUSSED ME OUT at my reception and threw her clipboard and when I brought this up to the company (2weeks later because they didn’t call to see how everything went) I was told that I would get a call from the manager to have conversations l. I’ve brought up these concerns to them and now they have blocked my calls/ text. I’ve even had my M.O.H try and call and they are now doing the same thing to her. A month later I still do not have my video, my photos look like crap (I can’t even post them) and there is no effort on their part to make it right. (Yes I still have all the text). PLEASE GO TO A DIFFERENT COMPANY!!!!!

o respond. The photographer and videographer reached out to us before the wedding to introduce themselves, find out if we had any specific requests in mind, set expectations, and answer any questions we might have. We are so happy with our decision to have Kapturly capture our wedding! The photos were GREAT and we LOVED the highlight video! So much so, that we reached out to Kapturly to see if we could purchase all the video taken, and we did. We plan on using them for future events. Highly recommended!

ing day so special, capturing moments that I will treasure forever!

n in there as well. They chose two of the most amazing women to work with me, Linda Diaz and Lindsay Cwiertniewcz. The quality of work was top notch! I HIGHLY recommend both services because as the bride I felt like I missed so much and the day flew by but I at least have these photos and video to look back on and watch every year for our anniversary. Thank you so much Kapturly!

ighly recommend them!!

ven though we now don't even have a poptographer. Called and emailed Kapturly its now August 13th one week till wedding and completely ghosted by Kapturly can't get a new photographer or even our money back. I do not find this company ethical or trust worthy.