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Brookfield Jewelers
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Kesslers Diamonds - Brookfield

4.8
(180)
best-of-weddings

17260 W Bluemound Rd, Brookfield, WI

About This Vendor

Kesslers Diamonds - An Employee Owned Company

Kesslers is the largest seller of diamonds and diamond engagement rings in Wisconsin and Michigan. We carry the largest in-store collection of loose diamonds in the mid-west. Since diamonds are all we do, we have options that you won’t even see in traditional jewelry stores. We’ll show you more options in colors and clarities, Yehuda clarity enhanced diamonds, Kesslers Newborn lab grown diamonds and in addition to all the traditional diamond shapes we have our own proprietary versions of the round, princess cut, and cushion that put the originals to shame. Our Kessler 81, an 81 facet round; our Kessler Princess Cut with extra faceting, and our Lightning Bolt Cushion all outperform even the best examples of their traditional counterparts. We do diamonds better because diamonds are all we do

Details

Rings
Engagement Rings, Ring Services, Custom Designs, Financing Available, Jewelry Cleaning, Ring Sizing, Wedding Rings
Wedding Jewelry
Bracelets, Earrings, Necklaces, Rings
Awards and Affiliations
Hall of Fame2016 Best of Weddings Winner2015 Best of Weddings Winner2014 Best of Weddings Winner2013 Best of Weddings Winner

Kesslers Diamonds - Brookfield Reviews

Share your thoughts with other couples
Reviewed On 1/19/2022 by Jamie D
My husband and I went into Kessler’s the Brookfield location on our anniversary. We went in to get my ring sized. My husband surprised me by saying either we were getting it sized or upgraded. An associate greeted us and sent us to the service ...
counter. We then waited 10 minutes to be helped. We told them what our plans were and then waited again for another 10 minutes for an associate to help us with an upgrade. Clearly we interrupted the sales associate’s personal conversation and they seemed annoyed that they had to help us when we told them we were talking about an upgrade. My ring came from Kessler’s and we have never had service like this before. The associate then seemed irritated and got my husband’s information. She came back to explain that my ring valued at almost $6000.00 would only have a trade in of $750.00. We were completely confused and didn’t understand. We have upgraded my ring once before and that was lower than we got for the trade in last time which made no sense. The associate offered no explanation and her entire demeanor was very rude and offsetting. We decided to just have my ring sized and we would figure this out with someone else later. The associate at the counter, we believe her name was Stefanie was very nice and handled my sizing. My husband then called the Brookfield location to talk with a manager to try and understand the problem with the upgrade. The first time he called, whomever answered said the manager was helping someone else and she would call us back. The person then hung up on husband without even taking his phone number. My husband then sent a message through the website asking for a manager to call him. The manager eventually called back around 5:55. My husband missed the call he was at work. The manger left a message saying the phones would be shut off at 6:00 pm. He did try calling back before 6:00 and there was no answer and the manager has not attempted to call again. We have figured out that the associate that clearly did not want to help us or make a sale is the manager of the Brookfield location. From the website her name is Stacy Cheney. This has been horrible customer service and we expected better. We have never been treated so rude and unprofessional. We are now awaiting my sizing to be complete and hope we can go in and get it without another negative interaction. Kessler’s has lost us as costumers. Little do they realize my husband was so excited about upgrading my ring on our anniversary that he was ready spend to spend a good amount. We will now look for another jeweler that actually values their customers. This manager should not be in leadership and should customers over her personal conversations, etc. I will never recommend anyone to go here again!
Reviewed On 12/08/2021 by 151-200 W
I read some of the other reviews - you get what you pay for - TRUST ME! The Kessler 81 is flipping fantastic! My fiancee's ring glitters so brightly! The purchasing process was so great. Even though I chose a smaller setting, they made no a...
ssumptions that I wanted a lower quality ring. Customer service has been fantastic. Other jeweler's nickel and dime you with the warranty and repair - Kessler's does not. TOP OF THE LINE!!! Come here first and you'll find an amazing ring well within your budget!!!
Reviewed On 9/09/2020 by Michelle E
My fiance and I checked out several jewelers while looking at engagement rings but Kesslers was by far our favorite. We worked with Michelle at the Brookfield location, and she was wonderful. We actually ended up designing a custom ring after...
looking through many options, and that process was fun and easy. I didn't see the final design until my fiance proposed and I was blown away! The ring is gorgeous! Now I also have my wedding band, and it looks custom-made for my ring, even though we picked it out separately. I am so happy with both! My fiance also chose a custom ring design for his, and he loves the way it turned out. We also love that our rings have a lifetime warranty without needing to go in for inspections every year. Every time we have gone in for cleanings or for minor repairs/changes, everyone is very friendly and professional. I definitely recommend Kesslers for wedding jewelry!!
Reviewed On 1/07/2019 by Joe L
In my opinion, you should not use this jeweler and they should not be trusted with your business. Their diamonds are much higher priced than the competition. I trusted this company with the creation of my fiancé’s engagement ring. We went to Ke...
sslers as they appeared to be a reputable establishment with high ratings on all the major wedding sites. One of their associates was able to help us pick out a diamond and we decided on a custom ring design. We received the first CAD design of our custom ring and it was not like we had described and it took many more iterations before we finally got the design we wanted. They said there would be no limit to the number of customizations we could make to the design for free but then after 4 or 5 they said they would start to charge us. Management had to step in to resolve this issue and we were not charged. We ignored warning signs like the sales associate failing to measure my fiancés finger for her ring size at our initial meeting. Finally, the ring was made, delivered and payment was made. We find out months later, while shopping for our wedding bands no less, the diamond that we thought we had was not actually what was in the ring and I had not received the proper paperwork from Kesslers. When I came back to the store, there were no notes in my file about the diamond we had selected and we hadn’t received all the paperwork we were supposed to on sale of the ring. They declined giving me a refund due to being past the full refund time period despite not providing all the necessary paperwork upon payment claiming computer error. I was so embarrassed that I traded in my stone for a different diamond and worked to resolve this issue outside of Kesslers. I would hate to have the same thing happen to someone else that has happened to me. According to other jewelers outside of their service area, this company’s standards are not up to par. Go somewhere else for your jewelry needs!
Reviewed On 9/09/2018 by Marni P
Everyone at Kesslers was helpful. You go there for a good reason and they help you celebrate and enjoy that time. When we picked out my earrings, our engagement rings, and our wedding bands, they were so helpful and friendly!
Reviewed On 10/15/2016 by Kristi W
Kesslers is a great place to go to from a practical standpoint because they have a huge variety and an amazing warranty. They were patient when my husband and I both were indecisive with our rings. The only down side was that we met with a fe...
w different salespeople as we went in on a few different occasions, and out of the 3, 1 of them gave us misleading information about what type of repairs would be covered for my husband's ring. I'm really glad that we double-checked with Michelle prior to purchasing because she set us straight and helped us find a ring that better fit our needs.
Reviewed On 9/22/2016 by Danielle F
While I wasn't involved in the purchasing process of my engagement ring, Kessler's was amazing when I came in to have my ring sized and cleaned. Sara was extremely helpful and we got a congratulatory gift when we came in after our engagement. ...
Even after we moved away, they cleaned both my engagement ring and our wedding bands (purchased elsewhere) when we returned for the wedding. And my husband got me a sweet wedding day gift there!
Reviewed On 8/10/2016 by Cassi E
Kesslers is amazing. I wanted to be present when we looked at settings for my engagement ring, and I was worried that the staff there might find it weird and make me feel uncomfortable, but that was not the case. Michelle at the Brookfield loca...
tion was awesome and made us both feel comfortable instantly. She was so informative and attentive to what I was looking for! My husband said she was so helpful when it came to the actual purchase and he was so pleased with what could be a really scary purchase! The warranty is awesome-I had my ring cleaned before our engagement photos and it looked just as beautiful as the night he proposed! Michelle was just as great when it came to wedding bands. She took my description of what I thought would be pretty and found a band right away that looked amazing. She also helped us customize my groom's band as he wanted two of the colors of metal reversed on his. When I had my ring soldered it shrunk a little and didn't quite fit. I called Kessler's in a panic and Michelle talked me down and told me to bring it in. (This was a week out from our wedding). They rushed the resize and it fits perfectly. They are the best.
Reviewed On 6/09/2016 by Erika K
My fiance and I had an amazing experience at Kessler's! Upon entering the building for the first time, we commented on how upscale it was and were sure they would have nothing within our price range. However, we were pleasantly surprised, as Ke...
ssler's had the most affordable prices out of any other place we looked into! They have a wide selection of rings for men and women, so I never felt like I wasn't able to find the type of ring I desired. My ring is absolutely gorgeous--I get compliments on it all the time, and it looks way more expensive than it is, which is a true testament to the quality of jewelry Kessler's supplies. We worked with Maylena throughout the entire process of looking for and purchasing my ring, and she even corresponded with my fiance multiple times over email to answer any questions he had. After getting engaged, we went back to Kessler's and worked with another woman who was equally cheery and helpful. Since buying an engagement ring is a commitment, you want to feel comfortable with the place you are purchasing your jewelry from. I can honestly say that working with Kessler's was one of the best decisions we could have made--we truly feel like part of the family!
Reviewed On 1/23/2016 by Taylor M
My husband purchased my engagement ring from Kesslers and we then went back to purchase my wedding band. I have gotten more compliments than I can possibly count on the sparkle and beauty of my rings. What they say on the commercials is absolut...
ely true. Anything goes wrong, they will fix it, no questions asked. Anytime you want it cleaned, they will get to sparkle as much as the day I got it! The rerodium it every year for free to get it back to its original brand new condition. Everyone is so incredibly nice and helpful and down to earth who works there.
Reviewed On 1/18/2016 by Ashley M
Our rings are gorgeous and Kessler's policy on replacement/cleaning/re-sizing is the #1 reason we went with them.
Reviewed On 1/10/2016 by Kaela H
I was set on picking out my own wedding ring and my husband and I looked at rings for about 5 1/2 months. We looked in different states and just couldn't find anything that was 'just right'. Finally, we went to Kesslers and the entire experienc...
e was amazing. Great sales personnel that weren't pushy, and they were patient with my pain in the behind criteria the ring had to meet. I love my ring and would definitely go back in the future.
Reviewed On 10/28/2015 by Dani P
My husband and I used Kessler's for my engagement ring and wedding bands. He actually went to the Madison location and picked out my rings by himself. He said they were very helpful. I love my rings and am so happy he chose Kessler's. For h...
is wedding band, we also went there. They had beautiful rings to choose from and we were so happy with the quality of rings we received!
Reviewed On 10/13/2015 by Andrea S
We both love our rings from Kesslers. The staff take very good care of you here and the products are amazing!
Reviewed On 10/12/2015 by a member
Kesslers was so great to work with! My husband bought my engagement ring there, and later we went back to buy the matching wedding band. Everyone at Kesslers was so friendly and helpful. I brought my ring in before the wedding to be re-rhodium ...
plated, and they were able to put a rush on it to have it back to me in time for the wedding. We were very pleased with our experience!
Reviewed On 9/22/2015 by Rebekah K
Richard Kessler's radio advertisements can definitely get cheesy and bizarre at times, but he is not lying when he says he says he has the prettiest most sparkly diamonds and best customer service in the area. My engagement rind and our weddin...
g bands are from Kesslers and I would choose it again and again. We have utilized both the Brookfield and Greenfield locations. You will not necessarily get a bargain, but you will receive life long customer service and be treated like royalty each and every time you enter a store. They immediately polish your ring and over you beverages. Each item purchased from Kessler receives FREE sizing and engraving for life. White gold rings can also have the rhodium redone at any time free of charge to keep it looking shiny and new forever. If you are looking to upgrade your Kessler's diamond, Kessler's will apply the cost you paid on the original diamond to your new diamond purchase upon trade.
Reviewed On 9/01/2015 by Emily
Brett was very friendly and helpful when searching for our wedding rings. I've gone in to get my engagement ring sized, and now am having my wedding band fused, with such great service!
Reviewed On 8/27/2015 by Sierra F
Everything was perfect! We bought my engagement ring and both bands along with my husbands wedding band. It was an easy, wonderful experience! Only place we go to buy jewelry now!
Reviewed On 8/25/2015 by Rachel M
We chose Kessler's for our wedding bands as they have 100% guarantee on all of their diamonds for a lifetime! With me working out every day at the gym weight training, this was an awesome way for me to wear my wedding band and engagement ring ...
all the time and not have to worry! For our wedding bands we each got customized ones! My husband liked one of the white gold bands they had in the store but wanted it thicker, they made it to his liking and we got them engraved for free ! A bonus is the Andes mints every time you come in :)
Reviewed On 8/03/2015 by Dana S
Great service and beautiful jewelry
Reviewed On 7/28/2015 by Katrina W
My fiancé purchased my engagement ring from Kesslers because he knew he would feel comfortable making a selection without feeling pressured. He had such a fabulous experience with Kesslers that we went back there for both of our wedding bands. ...
The staff are incredibly patient, take the time to get to know you, and remember you every time you come in. They really provided the best experience in jewelry shopping that I could have ever asked for.
Reviewed On 3/05/2015 by Diana
My husband shopped around for my engagement ring on his own with the only guidance of yellow gold. In the end he decided to buy my engagement ring at Kessler’s. I love my engagement ring and I don’t feel like it is a cheap, mass produced, pro...
duct that I can find in most places. We shopped around for our wedding bands and in the end I choose to mix my engagement ring with a colored diamond wedding band. When I was set on the idea, I knew that colored gemstones to an engagement ring were fashionable at the moment. I wanted something different looking and yet classic but was concerned about the longevity of a gemstone. Kessler’s offered colored diamonds and I was in LOVE. I love looking at my set every day and it is so us! Our sales lady took very little time to learn our first and last names. Every time I went in there to pick up rings or do cleanings or fittings, she was always there smiling, greeting me and helping the desk lady check me in without having to give my name. It was a very personal relationship. I knew I wanted a jeweler for this important purchase. I am glad we went to Kessler’s.
Reviewed On 12/12/2014 by Stephanie C
We used Kesslers Diamonds for my engagement right and our wedding rings. We first worked with Stacey, on my engagement ring, which was custom made. We had it made up and picked up during a special event they did one year, which gave an extended...
no interest on their store card. We never have had issues with needing to come in at certain times to have the ring clean or inspected. We went back to buy our wedding rings and at that point Stacey had left and we started working with Michelle. She was very helpful, especially with my wedding ring since my engagement ring is so unique. We were recommended to them by a friend who bought his wife's engagement there because he liked the service he received. After the wedding, we had to take my engagement ring in to be re sized and they had it done within a week and half, and that was over a holiday week. I definitely will go to them for any jewelry needs.
Reviewed On 11/26/2014 by Alyssa F
We worked with Kessler's Diamonds at their Appleton, WI location to select my engagement ring, as well as our wedding bands and our experience was nothing short of spectacular. Their staff was informative and receptive to what we were seeking. ...
Their radio ads say "I want to be your jeweler" and there is no doubt that they have won us as clients!
Reviewed On 11/04/2014 by Rebecca C
My husband picked out my engagement ring from Kesslers and we both went back to select our wedding bands from the same store. The employees are so welcoming, knowledgable and helpful. We were offered and served cappuccino/coffee/drinks every ti...
me we went in to browse or discuss our rings. The designing team even created a personalized ring for my husbands wedding band when we asked if it was possible to incorporate my chastity ring into his band. They came up with several designs then molded the ring and completed the project. We are both so happy with how it turned out and the whole process was smooth and simple with the help of the Kesslers crew.
Reviewed On 11/03/2014 by Felicia F
My husband and I ordered our wedding rings from Kessler's in Brookfield, WI. The staff at Kessler's was very knowledgable and helped us order exactly what we were looking for. They were not pushy in any way, and we are very happy with our ring...
s and their service!
Reviewed On 11/02/2014 by Pamela N
Kesslers made it very easy to find both of our dream rings. The financing made it possible to afford and the turn around to receive the rings was fast. The customer service was amazing not to mention the amazing guarantee offered by Kesslers....
We would definitely use them again for any other jewelry needs.
Reviewed On 10/28/2014 by Jessica B
The warranty is nice-- but I had a visible inclusion that was not mentioned to my now husband, and they also saudered the ring crooked... Otherwise, very friendly, and not pushy. They followed the budget. Just double check their work!
Reviewed On 10/21/2014 by Misty J
I was not the one shopping for the rings but my husband had a very positive experience and the sales people were very patient with him while he was trying to decide. I have had GREAT service when I have gone in to get my rings re-sized and cle...
aned. Free re-sizings for life and great warranty. Very genuine people that work there!
Reviewed On 10/06/2014 by Elizabeth
My husband got my engagement ring there and I was in shock. The ring is amazing and the service you get there is also amazing. Free cleaning and dipping. We just decided to keep going to them for the wedding band. My ring is really unique t...
hat I don't know if any other place would have something to go with it and we were not even sure if they did and the one we found is perfect. They were amazing and still are to go back to.
Reviewed On 9/23/2014 by Heidi
We absolutely love our experiences with Kesslers. My husband bought me a necklace when we got engaged from there and he said the service and attention he received was amazing. We ended up purchasing my husband's wedding band from them s...
ince my wedding set was passed down from my grandmother. We went in 2 or 3 times to look at rings before deciding on a ring. They were very patient and didn't try to rush us at all and totally understood that we wanted to take our time picking out a ring. We have returned to them since purchasing the wedding band. My husband has bought me a necklace from there as well and received the same great service from them.
Reviewed On 9/04/2014 by Megan D
Every time I stopped in to get a cleaning, shop around, make a payment, etc....the staff was cheerful and super friendly. The rings were great quality and the prices were very reasonable. Will use them again for sure!
Reviewed On 9/03/2014 by Knottie57524588
I love my ring...and Kesslers. They provide high end services to meet any budget. You will get the best diamond for whatever your budget can buy. Their guarantee is the best - you don't have to take your ring in every 6 months to keep it valid....
I am now a loyal customer!
Reviewed On 8/12/2014 by Beth C
The people at Kessler's are AMAZING to work with. From the moment my husband went in to buy my engagement ring to the moment we picked up our wedding bands, they were personable and knowledgable. They even sent us birthday cards and a wedding...
card! I can go in any time to get my rings cleaned or sized and the turn-around time is incredible. We definitely recommend Kessler's to all of our friends!
Reviewed On 8/07/2014 by Ashley L
After looking at multiple stores my husband found his wedding band here. The staff was very friendly and knowledgeable. There was a great selection of wedding bands and I ended up finding 2 for myself there. We had our rings engraved and sized...
with them as well which only took a week. Every time we were there they were very friendly.
Reviewed On 7/31/2014 by Elisa N
AMAZING service, great quality and prices. Overall we had a fantastic ring buying experience for both my engagement and wedding ring set and my husband's wedding ring. Plus they have a free lifetime warranty! Will use them for any future jewelr...
y needs.
Reviewed On 7/01/2014 by Karly E
I had been to many jewelry stores trying to find a wedding band, but I always found myself going back to Kesslers. Every time I went into Kesslers they were so patient & kind and never forced me to buy anything unlike every other store out the...
re. Kesslers made me feel comfortable & they would sit with me for hours sometimes going back and forth looking for the perfect wedding band. It also helped that the same sales rep that sold my now husband my engagement ring was always the one helping us. I will go back to Kesslers Diamonds for all of my diamond needs. The best part is there is no hidden warranty you need to worry about - no 6 mo. check ups, it is covered for life & free ring cleaner for life (so I don't have to always go in). I will recommend everyone to Kesslers. :)
Reviewed On 6/30/2014 by Kristen H
Kessler's is definitely the go-to place to shop for an engagement ring and wedding bands. My husband designed my engagement ring and it was beautifully crafted. When we went shopping for wedding bands, they were very honest in telling me that...
I didn't need a wedding band because my ring was beautiful enough, instead of trying to "up-sell" me. They were very helpful in picking out the wedding band for my husband. Last but not least, their service is great!! They are always so helpful and friendly right when you walk in the door.
Reviewed On 6/26/2014 by Rachel R
The selection was good and the service was great. Their warranty is the best one around!
Reviewed On 6/24/2014 by Tara L
My husband purchased my engagement ring from Kesslers. He worked with Sara at the Brookfield store. He said she sat and helped him for hours!!! My ring was perfect - exactly what I wanted and the QUALITY is amazing. We purchased both of our wed...
ding bands from there as well. My husband needed to exchange his ring several times (it was too big) and they were so helpful. We have such a great time whenever we stop in. I can't wait for my husband to buy me more presents from Kesslers for many many years to come!
Reviewed On 6/12/2014 by Amanda F
Our rings our perfect and absolutely what we wanted! The sales team at Kesslers were easy to work with and not pushy at all!
Reviewed On 4/22/2014 by Molly P
loving my ring. Sooo beautiful. great service
Reviewed On 12/19/2013 by Andrea S
We got mixed signals. Most members were very helpful and friendly. At points we were frustrated with our timeline and calling when orders were ready.
Reviewed On 12/02/2013 by Lori W
Loved the service and warranty. We were never pressured it was a great experience!!
Reviewed On 12/01/2013 by Andy & Sheri
My husband got my engagement ring from Kesslers as well as our wedding bands. I would highly recommend them as they have great insurance coverage and warranty. How can you beat getting a new diamond put in if you loose one?? Our rings look b...
eautiful as well, and VERY sparkley
Reviewed On 11/26/2013 by Meghan
Kesslers was good to work with. They didn't pressure us into buying bands that we didn't want and that were not in our price range. They are very hospitable when you arrive in their store, always offering drinks, and they always clean my ring...
whenever I go in.
Reviewed On 11/19/2013 by Ericka
I love my rings! They are absolutely beautiful! I love the quality, service, and warranty on their products. They are great at greeting you and making you feel like you are their number one priority when you enter a store. They know how y...
ou want to be taken care of when dealing with such a special and valuable item(s).
Reviewed On 10/31/2013 by Rebecca
My husband and I love our wedding bands. The employees at Kessler's are very friendly and really appreciate all of the help that Ann in Greenfield, WI gave us
Reviewed On 10/25/2013 by Theresa
I would recommend Kesslers for their beautiful selection, wonderful customer service, and fantastic attention to detail.
Reviewed On 10/22/2013 by Sarah L
My ring and band are amazing, my husband's is as well. This is THE place to go for wedding rings. The staff is extremely helpful no matter what price range you are looking for. I have received so many compliments on my ring. It is so unique and...
beautiful. I recommend this being your first stop if when you're on a ring hunt- for both the groom and bride.
Reviewed On 10/20/2013 by Jolene M
Super helpful, and everyone there is always happy/smiling when you go (must be all the diamonds around them!) Specifically worked with Arnie and Amber, and they were so nice and helpful with the whole process
Reviewed On 10/18/2013 by Miranda S
The lady that took care of us was so helpful an knowledgable about everything. Definitely did not feel like we were just a sale to her. Love taking my ring in to get cleaned.
Reviewed On 10/16/2013 by Chelsea G
They are awesome and their protection policy is so reassuring!
Reviewed On 10/15/2013 by Laura M
We got my wedding band (as well at the engagement ring) here. Staff is friendly and helpful.
Reviewed On 10/13/2013 by Sarah S
Excellent service. Friendly staff. Beautiful rings
Reviewed On 10/02/2013 by Jennifer J
My husband went to Kessler's for my engagement ring and it is stunning. I went back for the wedding band to match and they just look gorgeous together. They have super service and such a great care plan!
Reviewed On 8/29/2013 by Laura B
My engagement ring and both our wedding bands were purchased through Kesslers. They have been very helpful with everything, and we both love our rings. Rhodium plating, engraving, soldering of engagement ring/wedding band, and jewelry cleaning ...
are included for life on their jewelry. The only disappointment we've had is in the engraving of our wedding bands. The engraving on my husband's ring is in big, ugly block italicized letters and does look a bit "cheap". The engraving on my band is barely legible. We were not given any choice of font for engraving and not given a preview of what it would look like. Had we known, we more than likely would have paid to have the engraving done elsewhere. Other than that...we would recommend them!
Response from the Vendor on 08/30/2013
We’re happy that you enjoyed most of your experience at Kesslers but we don’t want any part of your experience to be disappointing. We’re so sorry that you were not happy with the quality of the engraving. Sometimes we are limited with the font...
due to the band width. If you would come back to see us we would love the opportunity to talk with you and look at your rings to see what options there are. If you would like for me to help facilitate a meeting with one of our Team Leaders, I would be happy to do that. We hope to see you soon.
Reviewed On 8/26/2013 by Bethany W
Great jeweler! They created a custom wedding band for me to match an engagement ring we had purchased elsewhere. It turned out beautiful! Plus, now that the two rings are attached, they'll do the rhodium plating for both rings for free! My husb...
and also bought his wedding band at Kesslers, and we love it. Their warranties are excellent, and we were very happy with their service!
Reviewed On 8/18/2013 by Meghan M
Their jewelry is just beautiful. I LOVE my rings and my husband's ring. When you are making such a big purchase, you want to pick a place that will take good care of you. Our rings can get cleaned whenever we want and they will replace lost dia...
monds and fix any damages at no cost. It brings great piece of mind to know that a very important and special piece of jewelry will always be taken care of and it won't cost you a thing after the initial purchase! They take really good care of you here, we are so pleased they are our jeweler and most importantly, they helped us find the perfect engagement and wedding rings.
Reviewed On 8/06/2013 by Casey S
Both my husband and myself received our wedding rings from Kesslers. They are excellent quality and the their guarantee is wonderful. My husband's wedding band almost did not make it in on time for the wedding. It came in the week before. One o...
f the employees was willing to drive the ring to my hometown and meet me somewhere, so that I was not inconvenienced by having to drive to pick it up!
Reviewed On 8/04/2013 by Amanda P
We used Kessler's for both my engagement and wedding bands. We also got the grooms wedding band. THey were very helpful and the lifetime warranty if great!
Reviewed On 8/04/2013 by Taylor L
Got both bride and groom bands from Kesslers along with the engagement ring! They are simply amazing. I would get all my jewelry from Kesslers!
Reviewed On 8/02/2013 by Julianne D
My now husband and I LOVE Kessler's. We are always welcomed and helped as soon as we walk in the door. I'm not a big jewelery person, so they were really good about showing me ring options and even the comfort to try them on. They had a grea...
t selection! They were always great about cleaning my engagement ring when I was in there looking at wedding bands or when I re-sized both rings. And even popping in for a quick ring clean they offer you soda, coffee, water...it's amazing. I feel like we spent way more money than we did with did with how they treat you. And really, the warrantee, how much more can you say? Everything is covered for life! The only thing not covered is losing your ring completely (that's what insurance is for). You don't have to remember to go in every 6 months for a "check up" too like other stores do as a stipulation. Re-sizing is free for life too. If my husband grows out of his band, they'll replace it for free because it can't be re-sized. They're great about suggesting things to be done to the ring too in terms of cleaning, sizing suggestions, re-plating. You don't have to notice it and ask. They do it before you know it needs it. They have our business for life.
Reviewed On 7/25/2013 by Michelle M
My engagement ring and wedding band were bought here, as well as my husband's band. They are so kind whenever I'm there. Every time I go in they ask if I want my ring shined up.
Reviewed On 7/25/2013 by Niki J
Very helpful, were not pushy.
Reviewed On 7/23/2013 by Lindsay S
My ring is beautiful! My husband picked it out and had his own diamond placed in a ring he liked and its beautiful!!! The lifetime care guarantee is reason enough to go there!
Reviewed On 7/19/2013 by jennifer s
I wanted a wrap that would accent the solitaire that was left to me by my mother when she passed on. They had a larger selection than any other place I looked, and I looked at a lot. They treated me like the bride to be that I was and not som...
e tramp from the street. Just because I came in wearing shorts and a sweatshirt since I went there straight from the gym, I was still a person. Other places refused to even acknowledge that I was there to look for a ring. My husband wanted a plain band and we found one, but just a few weeks before the wedding he changed his mind and wanted some sparkle. They graciously let us exchange the ring that had the diamonds he wanted. Oh, and when I got my rings back from soldering them together, they forgot to remove the little bar on the wrap... well, they sent it out priority and got it back ASAP. Very pleasant to deal with. Thanks everyone.
Reviewed On 7/10/2013 by Kathy W
The people at Kessler's in Greenfield, WI were wonderful! They really know there diamonds. They were all so very helpful and very nice. Great selection of everything!
Reviewed On 7/03/2013 by Lexie A
We love our jeweler! They have great service and one of the best parts is their warranty.
Reviewed On 6/18/2013 by Carly F
Kesslers was fantastic. They truly respected our price range, and that was so wonderful. They were very friendly and so nice every time we came in. Plus, they have an amazing selection of rings and diamonds. I was so impressed by them! Would hi...
ghly recommend their service!!!
Reviewed On 6/13/2013 by Melissa O
My wife and I bought our engagement rings and wedding bands at Kesslers. We can not say enough about the great service we have received there. My brother and his fiancé have also purchased several pieces here now. The prices seem a little high ...
at times, but the service is exceptional.
Reviewed On 6/13/2013 by Megan K
We visited the shop in Madison WI. We've done several things from our rings to necklaces with this jeweler. Every time we have worked with Jenna and she is AMAZING!!
Reviewed On 6/13/2013 by Kathy Z
They were very attentive to us and gave us exactly what we were looking for.
Reviewed On 6/13/2013 by Laura V
My husband had picked the most unique and lovely engagement ring for me, and we needed to have a wedding band custom-made. Brett and the staff at Kesslers did a wonderful job creating a beautiful ring that I will love for years to come!
Reviewed On 6/03/2013 by Allison K
My husband bought my engagement ring and wedding band from there and then I bought his ring there too. They're so nice from the moment you walk in. They're 100% coverage guarantee is out of this world. Can't say enough great things!
Reviewed On 5/07/2013 by Celia S
We were having an awful time finding a wedding band to match my engagement ring. THe sales associate at Kesslers patiently worked with me while I tried on ring and ring... She never pressured us, and when we went back to get the ring she seem...
ed truly pleased that we were able to find something.
Reviewed On 4/16/2013 by Heidi K
I like to use more local places but Kesslers was great to my honey and to me. My husband bought my ring through Kesslers. They helped him pick out a great chocolate diamond (technically brown fancy diamond) and kept it until we finalized th...
e bands. They remembered him when he came in and gave him great customer service. When it was time to get his ring, they were so helpful with helping us find the right one for him. Comparing the different pros and cons with all the different metals and band widths. Plus looking up rings online and in catalogs so he had lots of choices. They have lifetime guarantee, and you do not have to come in every 6 months for a check up. They do sizing for free and soldered my wedding band and engagement ring for free. Great to work with and love the service.
Reviewed On 4/03/2013 by Pam L
My fiance chose Kesslers for their repair policy--I have a history of being rough on jewelry. Everyone we worked with was very kind, patient, and friendly. I never felt like I was a burden, and I felt welcome to take as long as I needed to look...
and decide at different bands. After struggling to find the perfect wedding band, the woman who was helping us found a perfect match to my engagement band. Kesslers didn't carry the matching band, but she was able to contact the company to get me a picture of what it would look like before I ordered. It took a few days to sort out, but it was definitely worth it.
Reviewed On 1/21/2013 by Christina A
We're from the Chicagoland area, and were visiting family- these guys were highly recommended- they've been around forever, though they don't have any Chicago locations, which would make ring cleaning/pickup, etc easier (staff said they were th...
inking about opening one in Chicagoland, but its been almost a year and we haven't seen one yet). Minus 1 star for being too far away :( We wanted an engagement ring that would also hold the wedding band inside (instead of a shadow band). The ring is kind of a split shank twist, and does in fact hold the band within itself. Purchased diamond from a family friend, but both mine and my husbands settings are from here. His is also unique, with a hammered center. Didn't see anything else that spoke to us, went with Kesslers and don't regret it one bit.
Reviewed On 1/07/2013 by Jen K
Excellent service and price
Reviewed On 11/25/2012 by Kelly K
I am not the kind of person to go to a jeweler twice a year for the stupid checks that most jewelers have for their warranty. This made Kessler's Diamonds very appealing to me because they say that you never have to come and get it inspected i...
norder to keep the warranty from voiding itself. My husband and I went looking around and I found a ring that was in his price range and was so beautiful. It is an engagement ring that looks like it has two bands intertiwned with each other because the one band has little diamonds in it and the other one is a smooth metal but it is really only one band and then on the top is a large square diamond. At first I thought it was going to be too big because I am not used to wearing jewelry but it really is a nice size. I did test out their warranty program which I was a little disappointed about that I had to use it already because one of the little tiny diamonds fell out but they replaced it and I had it back in about a week. The ring really does appear to be two seperate rings and so we decided that I would just go with the one ring instead of getting a seperate wedding ring on top of the engagement ring. I went in to get my ring cleaned the Friday before the wedding and they cleaned it so it shined and then gave me a little bag so that the rings could be put inside it without scratching each other. I think I did not get this bag earlier because my ring was an engagement ring and not actually a wedding ring. The ring was cleaned and I was out the door in about 15-20 minutes. I would definately buy jewelry from them again especially because of the warranty that comes with the jewelry.
Reviewed On 11/24/2012 by Katie S
Our engagement ring was purchased here and it is of very good quality. Down side- they don't ever have specials or deals but the up side and definitely is better than having deals is if you lose the ring or "break" it they will replace it worry...
free. I had been on a bike with my fiance and had my ring in my wristlet because I was worried about loosing it. When we got home I unzipped my wristlet to get my keys out and it feel out. Never noticed it until about 15 minutes and our neighbor had drove over it with their truck :(...the diamond had cracked on one side (its a marquise cut) and they let me pick anyone out for the same value- no questions asked. Definitely recommend buying from Kesselers!
Reviewed On 11/21/2012 by Lexie S
Very knowledgeable great warranty!
Reviewed On 11/19/2012 by Cassie T
We will never buy jewelry anywhere else. Everyone at the Menomonee Falls location was so friendly, they have a huge selection to choose from, and we never felt pressured, which we really appreciated.
Reviewed On 11/05/2012 by Beth B
My husband and I stopped in there to go ring shopping and a girl named Tanya helped. She wasn't pushy and did a great job narrowing down exactly what I wanted. Beautiful diamonds!
Reviewed On 11/04/2012 by Kelsey M
Kessler's are the diamond people to go to hands down. It may seem like more of a deal at the mall jeweler but the quality you get from Kessler's is worth it. On top of that you can stop by to have your ring cleaned, resized, re plated (for w...
hite gold) free of cost at anytime! Kessler's is also worry free because if you ever loose that diamond it will be replace. There's no stipulations that your ring has to be brought in every year!
Reviewed On 10/28/2012 by Stacey K
Great service, Great jewelry and Great warranty!!
Reviewed On 10/26/2012 by Tami B
There is only one place to buy your engagement/wedding rings from...Kesslers! Their warranty does not compare to any other store for one, and their staff is wonderful for two, and they are employee owned for three! All the employees have a ve...
sted interest in your satisfaction and it shows. We received thank you cards for our purchases and even a wedding card when we got married! I look forward to a lifetime jewler relationship with Kesslers!
Reviewed On 10/26/2012 by Natalie H
Never felt pushed into looking at anything that wasn't in our price range. When I took my rings back to be soldered together and recoated with rhodium, they said it would take a week. I told them I was hoping to pick it up before I left for vac...
ation just 4 days later. It was done before I left! And it's all free of charge.
Reviewed On 10/25/2012 by Melissa S
Before I even got engaged, I told my husband he needed to go to Kesslers to get my engagement ring. So one day we went ring shopping and it was such a fun experience. The sales person was knowledgeable and helped us without putting pressure o...
n or trying to make us spend more money. They even let us walk around the store with the loose diamonds to see how they all looked in different lighting. What a difference! Their warranty policy is the best part. There's no expiration date for it and I never have to get my ring inspected to keep the warranty. Also every time I go in there, they clean my ring for no charge and before the wedding they sent it away to get rhodium plated so it looked BRAND new! I got my husbands ring there as well. They're really reasonably priced, and easy to work with.
Reviewed On 10/22/2012 by Adrienne B
Kessler's has the best service. They stand behind their jewelry. I would highly recommend them!
Reviewed On 10/15/2012 by Brenda K
Excellent service here! My husband bought my engagement ring (which came with my wedding band) from Kesslers and Kesslers was the only place we looked for his wedding band because of the great customer service we received when first looking at ...
engagement rings. The warranty also can't be beat with Kesslers. Highly recommended place!
Reviewed On 10/10/2012 by jen W
Kesslers' customer service is phenomenal. Each time my husband and I went there, we were offered beverages and someone was there to help us right away. We were given a lot of advice on how to pick rings, how to match up an engagement ring with ...
the wedding band, and the reps were very, very personable and took jokes very well. We found my favorite style ring for the best price considering the other options were Jared's, A&E Jewelers, and some place in The Fox River Mall. After our rings were ordered, they came in a week early (Bonus!!) and whenever I go there, I am offered a ring cleaning and it comes out looking brand new each time. I LOVE that I can get my ring cleaned any time I want, as often as I want, for no cost. YES!!
Reviewed On 9/28/2012 by Nicolle M
They have the greatest service I have experienced at a jeweler. The warranty is great and whenever I need my ring cleaned, I just head on over and they take care of whatever I need.
Reviewed On 9/18/2012 by Angela K
We chose Kesslers because of their guarantee -- if any stone is ever lost from your ring, they will replace it for free. I work a lot with my hands and am very hard on jewelry - so we definitely needed this guarantee. Surprisingly, I actually...
had to use it after the first day I wore my engagement ring! but they replaced the missing stone in just a couple of hours. They have a lot of options from which to choose, and many different styles. We were happy with the product, and I don't think I would ever purchase diamonds from another store.
Reviewed On 9/18/2012 by Philia K
I love this place, they have awesome guarantees/warranties, you can always get your rings cleaned which I love, and they look so beautiful! I love that we got our rings from here-we got them at their 76th street location and everyone there was ...
super friendly.
Reviewed On 8/27/2012 by Emily H
We went to Kessler's for both our engagement ring and the wedding bands. They have always been very nice everytime we have gone in there. We live about an hour away from our nearest Kessler's store but find that it was worth it to buy from the...
m and continue to buy from them. The prices could not be beat from any of the other local jewlery stores.
Reviewed On 8/14/2012 by Ashley M
Kesslers Diamonds in Madison and Appleton were where we went to get our bands and the engagement ring. Fantastic!!! Their warranty is the best I have seen and prices seem reasonable.
Reviewed On 8/10/2012 by Emily P
So happy with our service and experience at Kesslers, and how much they care about taking care of you after the wedding! Free resizing for life as well as cleaning every time you come in the store!
Reviewed On 8/09/2012 by Theresa C
We love our rings!

Contact Info for Kesslers Diamonds - Brookfield

17260 W Bluemound Rd, Brookfield, WI
(262) 782-6100

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