Kim & Co. Salon & Day Spa

ives, one of whom is high-maintenance and can be quite critical, were thrilled with their hair and our time together with the salon staff. Kim was ready for us when we arrived and we finished with a bit of time to spare. The entire staff helped create a memorable experience, and I left feeling beautiful and confident. I know that many, many brides and bridal parties over the years have had the same exceptional service and been more than happy on their wedding day. Kim prides herself on her well-earned reputation and I will, as always, continue to recommend her to my friends and family.

her hair or whatever, but Vanessa did a great job on my hair and my sister’s hair, and my sister isn’t easy to please. As for the lipstick, we’re in the middle of a pandemic, so it was probably smarter to refrain from using it. Just saying. I feel like people these days only go online to bitch and that’s not fair. My cousin is still down to use you guys.

ne at Kim's salon. I needed a trim and my mom needed a root touch up prior to the wedding so Kim scheduled us with Vanessa on the 8th which was really nice of her to do last minute! Vanessa's blow out was unfortunately disappointing and should have been a warning sign for the wedding day since she was going to be doing my mom's hair. Kim had planned for me to come at 11:30am on the wedding day and promised that would be enough time for me to leave at 2pm. She was unfortunately 25 minutes late because she was doing a new style on a customer. I wish she had scheduled the customer earlier knowing she had to be on time for a wedding. I had to be back at my house at 2:30pm so that I could catch a shuttle at 2:45pm to go to the venue. We didn't leave her salon until 2:30pm which caused me to miss my shuttle and made me EXTREMELY stressed out. I almost had a panic attack. While I was stressing out she had the audacity to ask me to take pictures of my hair and makeup as my mom was paying for the services and her and the staff were telling me " A wedding can't start without the bride!" as if that would make me feel better. Vanessa was doing my mom's hair and all my mom wanted was a blow out and parts of her hair pinned back. My mom does have a lot of hair but Vanessa was not able to do my mom's hair appropriately. She was taking big chunks of hair at a time and straightening instead of dividing it into smaller parts. We could tell she was very inexperienced. Kim had given Vanessa a tip on what to do to try to get the ends to curl inward and Vanessa's response was " Oh I've never done that before, if you want to try it you can!" and proceeded to going home. Meanwhile, Kim was doing my hair and makeup and was already late and obviously didn't have time to help. I'm not sure of the name of the lady that did my mom's make up but she made me very upset. Make up was supposed to include false lashes and when my mom mentioned it to her she said my mom didn't need them. This is a lie because my mom has very short lashes that don't curl well. This lady made my mom curl her own lashes and then only applied mascara. She also asked my mom if she brought her own lipstick and told her she could buy some if she wanted any to be used on her. (this was strange because Kim had applied liner and gloss on me and didn't make me purchase any.) When my mom came to show me her makeup it was beautiful but I noticed she didn't have lashes on. I asked about it and her make up artist replied with, " It's too late" and I asked why? And she said "I don't have time." So Kim had to put my moms fake eye lashes on after being late for me and making me miss my shuttle. I felt like my mom and I were not important to the staff at Kim and Co salon and their other customers were prioritized. Even though Vanessa did a horrible job my mom still tipped her 20% in cash before she left because she has a big heart and feels bad for everyone. At the end the lady at the front desk automatically charged my mom 20% for all of the services so Vanessa got tipped 2 times. I am extremely upset and do not recommend using Kim's staff for your bridal hair. Overall Kim was nice and my hair and make up came out okay. I would only hire Kim going forward and stay away from the rest of her staff.