Kleinfeld Bridal Salon

in price from around $300 to over $10,000, including everything from older collections to special orders that hadn’t been picked up. I loved that my mom and I were able to browse the racks—arranged by price—on our own before choosing up to three dresses at a time to try on. It made the process feel exciting and efficient without feeling rushed. I’ve dreamed of wearing a Pnina Tornai gown since I was a little girl, and finding my reception dress there truly felt like fate. The dress fit like a glove, and I was able to take it home that very day.

ly accommodating and quick to resolve everything with grace. Their customer service is unmatched, and I’d recommend them to any bride looking for a truly special experience.

red and heard. At the end when I chose my dress I was able to celebrate and toast champagne with my mom and two maids of honor which felt really special. Also, I have to shoutout LULE in the alterations department! She is the BEST of the best! I lost 40 pounds from when I bought my dress and she got it done. She made my dress fit like a glove and even reinforced the dress straps when I felt like they weren’t enough. She listened to me whenever I felt like I needed any adjustments and her suggestions were always on point.

til I found the one. The whole experience felt so special. I brought my mom and two of my bridesmaids with me, and we were all treated with such warmth and care. Our stylist was absolutely wonderful—knowledgeable, kind, and even familiar with Denver tailors who could help me after my purchase, which was such a thoughtful touch since I’m not local. The entire appointment felt organized, supportive, and magical. It’s an experience I’ll never forget and one I’d recommend to any bride-to-be! The only negative was the actual dress. The zipper was difficult to put on since it was a number 3, not a number 5, which would have made it a little easier to put on. The dress was also originally supposed to come only a month before the big day, so I had to call and ask for it to come earlier (I had tried it on about 10 months before the big day). They ablidged, but was surprised about the timing.

thanks to the incredible Briar, that dream became a reality in only one appointment. Briar was an absolute superstar—prepped, ready, and completely in tune with what I wanted. She picked up on my facial expressions instantly, reading my likes and dislikes with ease. She patiently talked me through each dress, suggesting tweaks and options to help refine my vision, making the process feel so personalized and effortless. The moment that sealed it? While trying on a dress that wasn’t quite right, Briar noticed my hesitation and casually mentioned that the previous dress I tried on—*the one*—had a matching veil. My face lit up with pure excitement, and she knew right then we’d found my perfect gown. Her intuition and expertise made all the difference!

50+ dresses and was feeling defeated – but the staff here knows what they were doing and were willing to work with my budget (which I presume is lower than most people who walk in here). My “say yes to the dress” moment was straight out of an episode on TLC.

ade me feel so special and we got some amazing pictures. The staff was also so friendly and professional. My consultant who did my alterations was also amazing. He was so knowledgable and had me record a whole video of him explaining my bustle so we wouldn't forget! I would highly recommend Kleinfeld!!

erson recommended me a dress I had not even mentioned to her prior, I knew that was the dress. I chose the Allure Dress - Belle Collection and Veil. During fittings , I was given a recommendation on gorgeous gloves from Blossom Brand as well that I took. The fittings process was a wonderful experience and left me with no worries or concerns. I went to not 2 but 3 total fittings. The precise look and fit went perfect from the alteration, hemming and bustling of the A-line ball gown I chose. I would highly recommend Kleinfeld to all brides as they most definitely live up to their long standing and known name from their our favorite TV show “Say Yes to the Dress”. They constantly prove themselves time and time again. Kleinfeld will forever be a wonderful memory a dream. 🤍👰🏻‍♀️🥲

g because I had to drive into the city five extra times (four fittings and pickup appointment), but it was worth it. My dress needed a moderate amount of alterations and I knew that if I stayed with Kleinfeld for alterations, they would get it done right. Even Kleinfeld had a relatively significant mistake made when altering my dress- but you better believe the head of alterations was in that room so fast when it was discovered at my next fitting. It was fixed and perfect. They let me come in for a fourth fitting to be extra sure it was perfect. I loved shopping at Kleinfeld. They really are the best of the best with styling advice, alterations, and the overall shopping experience. True professionals at EVERY turn.

t recommend trying dresses on here if you are self conscious trying clothing on in front of random people. You try dresses on and then walk out into a big room full of other brides and their support system. It feels competitive and weird. However, after you find the dress Kleinfeld was incredible when it came to a one stop shop for veils and alterations. Also, when you pick up your dress it feels so protected and safe.

ess. They shipped it with care all the way to WA 2 months before my wedding. It's an absolutely gorgeous gown by Martina Liana! Thank you Kleinfelds!

exactly what I liked and didn't like and I fell in love with a Randy Finoli dress. Upon returning for my fitting appointments, I had the pleasure of working with Josephine who was knowledgeable and warm. I cannot rave enough about how wonderful my experience was at Kleinfelds.

to wait 30mins past the required 15 minutes prior to the appointment- they bring you back like a cattle call. We had a budget of 10,000 and we were put in an alcove in the back without adequate seating, we were not offered water (others were offered water and more). Don’t waste your time or money!!! This is NOT a Say Yes to the Dress experience!!!

went to Kleinfeld initially in May of 2022. My consultants were thoughtful of the budget and understood my vision immediately. The first dress my consultant pulled was “the one!” I got to live out my dream of being a Pnina bride! I felt so beautiful and special from the moment I walked in those doors to the wedding day. Kleinfeld was a dream come true!

ived two consultants for my appointment; unfortunately, I don’t think the two of them got along very well. I felt some tension there. To make matters worse, I was only put into two dresses and then told “well we don’t have anything that’ll beat those two.” That was basically my entire experience despite being in the salon for two hours. My family, who flew in from California for this appointment, thinks the consultant wanted to make a big sale because one of the dresses I selected was a lot more than my initial budget and my family said if I loved it, then they would make it happen. Fortunately, I knew that dress wasn’t the one and I just honestly hope that wasn’t what the consultant was trying to do. Of course I can’t be sure, but I happen to think they just weren’t interest in helping me. Everyone has bad days, I guess, but I really wanted the expertise of a Kleinfeld consultant and I did not receive that.

to meet pnina which I wish I could have but I still loved every minute of my visit! I got to meet Ally and Zoey as well who helped me decide on my Pnina head piece and Pnina veil! I ended up buying my wedding shoes from her as well at kleinfeld. The whole experience was a dream and I’m so grateful and happy I was able to be a pnina and kleinfeld bride! It was something Iv dreamed of since I was young!

ce yet.

e slots). I absolutely loved the first dress I picked but it was at the very top of my budget, which was making me unsure. I asked our stylist to just pick 1-2 dresses that were totally different than what I picked just to help me solidify my decision on the expensive dress. Well let me just say I’m so glad I did!!! She had me try on a ball gown after I had only picked trumpets/mermaids and I fell in love. Madalyn Hair was our stylist (she’s no longer with Kleinfeld). She helped me pick the most beautiful and extravagant veil, headpiece, and shrug. The entire look of all the pieces together made me feel like I had been styled by an ice queen, I love love love it. The best part of all may have been our lovely and talented seamstress, Leida. The fact that Kleinfeld charges a flat fee for alterations was really comforting because my dress was enormous and I am very petite. She even was able to attach a bow from my mothers 35 year old wedding dress to my dress, which was the icing on the cake. That woman is pure talent. My dress and veil were presented in perfect, wrinkle free condition, all ready for my big day. Honestly the entire process was seamless. I felt that there was great value with the money we spent. Highly recommend.

gly beautiful woman who exudes confidence & expertise! She is the epitome of who you would want working with you here-very kind, patient & knowledgeable . My daughter Alana said yes to her dress here!! I highly recommend Michelle to aid you in finding your dress. It was a lovely pressure free experience!!

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wedding and “said yes” at the first appointment. It was a wonderful day, but little did I know what was to happen about 10 months later. About 3 months before my wedding, I got the call that my dress was in. I made an appointment right away, so excited to finally see my gown that I waited 10 months for. I arrived at my first appointment, and when they put the gown on, it was so snug that I could barely breathe, let alone walk. My seamstress suggested that maybe I had gained weight or muscle (which I did not as evidenced by when they remeasured me and my measurements were identical). After reviewing the notes from my first visit, the manager of the alterations department apologized, as the store had ORDERED THE WRONG SIZE DRESS! They apologized and said there was nothing they could do about it because they could not get another dress in time, and that we had to work with what we had. To correct the huge error they made, I had to travel to Kleinfeld for not three but FIVE alterations appointments. Each appointment, some new problem arose: losing one of the detachable straps, never making my blusher that was also ordered during my first appointment and on my receipt, etc. I thought we were finally in the clear when I picked up my wedding dress, which they claim is “quality control checked and thoroughly pressed/steamed” and that you should leave in the bag until the morning of. To my surprise, I took out the veil which was again “checked by quality control” and there was a huge rip in my blusher, right in front of my face. It ended up being a beautiful day, marrying the love of my life with our family and friends there to celebrate. However, Kleinfeld was by far the worst vendor we dealt with, and they caused us the most stress throughout the planning process. I absolutely do not recommend anyone go there, they are not even returning phone calls to reimburse us for the damaged blusher which was only $100!!

geous and the level of customer service, especially during the try-on appointment, is unbeatable. I could not have asked for a more perfect experience, and loved the dress I bought! I also recommend doing the fittings at Kleinfeld's if you can. I had a pretty form-fitting dress, and the seamstress made it fit my body like a glove. I got multiple compliments during my wedding on how the dress fit me because the tightness, length, etc. was all so perfectly suited to me. I really do think that expert tailoring like Kleinfeld's provides makes a dress look 10x nicer because it will fit you like a dream.

022. I was notified that it had come into Klenfield on March 20, 2023. My wedding was July 8, 2023. I paid around $1,000 for what I was told were as many alterations appointments I needed in order for the dress to fit perfectly. My first fitting was fine. When I went in for the second fitting the dress was still falling off of me. A manager came to ask me if I had lost weight. I hadn't. Nothing was done to the dress since the first fitting. So the alterations person pinned it again. When I came for my 3rd fitting (which was supposed to be my final fitting) once again the dress had to be taken in a ton and I was told, because the dress was STILL falling off, that I had to have straps added. I didn't want straps in the first place. They then tried to CHARGE ME for the straps they were adding because they couldn't fit my dress properly. I finally got over the straps and picked up the dress. I was told I couldn't try it on or take it out of the bag until the day before the wedding. To which I responded, "What if it still doesn't fit?" And sure enough, on the day, it still didn't fit AND the straps that I didn't want broke during my ceremony. I spent my entire wedding pulling my dress up. I still cry about how awful I felt in the dress that day and about all of the photos I have of my straps peeking out of my dress or clearly just broken.

champagne, a robe to take home, private room, and an extra person to bring. I don’t regret spending the extra money for the VIP appointment. It was worth every penny. Gabby was my consultant and I can’t say enjoy good things about her. I was completely unsure of the style and the very first dress she brought in was it. She listened, she knew my body type and what would look good, and gave me the room the name the decision without being pressured. She even got Dorothy (always on the show) to ask me the big question. It was a dream come true.

tire process was super easy and fun! Each person I worked with was amazing, and made me feel like a princess in preparation for my big day! I went in with not much expectations of what I would want, and Antonella really picked the dress for me! I even got to be lucky enough to meet my dress designer, Pnina Tornai which is something I’ll never forget!

my consultant and I am blown away by how knowledgeable, professional and kind she is. My mom was unable to make my appointment due to COVID restrictions so we were provided an iPad so that she could be there virtually! Paula was sensitive to the fact that my Mom couldn't be there and gave me tons of space and time in moments that I started to get overwhelmed. She kept the appointment focused and really helped me to narrow down what my exact vision is. She ended up pulling THE dress for me to try and we knew it was the one! Paula was so patient and helpful I can't recommend her enough. Loretta in alterations was amazing. Her attention to detail is unmatched and she did not stop until the dress was PERFECT. She was so kind and really made me feel like a princess. I am so grateful to her. All in all I stayed within my budget, didn't feel pressured to go above or below it and felt that everything was super organized and smooth from start to finish. They are absolute professionals there and you have the reassurance that you are in good hands!

d one dress, but I was still unsure. I decided to pay $100 for a second appointment. My consultant received a few pictures of the dresses I liked, and I circled one particular dress in my mind because I wanted to try it on. When I arrived at the second appointment there were two dresses there, the one I tried on at the previous appointment as well as the one I circled. I paid an additional $100 for the opportunity to try on more dresses. When I wanted to try on more dresses, I felt some tension and irritation. After trying on this dress, I felt extremely overwhelmed by the shopping process, dresses that didn't fit my body in basically everything, and I decided to put a down payment on a dress I did not even like. I was rushed into signing the contract and rushed into the financial room to make a deposit. After making a deposit, I looked at the pictures and decided that the dress didn't suit me! I made a quick decision, but canceled my dress within 48 hours, and was charged 20% of the deposit, which is SO UNFAIR and a rip-off! Kleinfeld is a complete rip-off. I was charged $700 for a dress that probably wasn't ordered yet! The worst thing about the entire experience was that they told me they would charge $400 due to my larger size. They gave me a $200 “discount”. Knowing that plus sized women are paying more for their size was a horrible experience. This was both demeaning and HORRIFIC for me. Needless to say, I will never recommend Kleinfeld.

Lisa was wonderful to work with when selecting the gown, Zoe went above and beyond when selecting the veil (which received RAVE reviews) and Loretta in alterations was professional, personable and exemplar at her job. As a plus size bride, there is a stigma when going to try on gowns. I was able to try on more gowns than I ever expected all while staying within my budget. The whole experience from selection through alterations and pick up was wonderful.

en got to meet my designer, Pnina Tornai. It was truly a once in a lifetime experience and I LOVED my dress, jewelry, veil and tiara.

ked up on what my vision was, and found me a dress that was a dream. The alterations process was seamless, Josephine was beyond talented. When my dress came in from the designer missing applique on the sleeves, the head of alterations fixed the issue in no time and my dress ended up looking perfect. I got so many compliments on my dress and veil. Accommodating, talented, and high quality customer service.

onsultant in Nov 2021, and she was very nice, but with a budget cap of $2k it did feel like they just wanted to get through the appointment and get me out the door, since I clearly wasn't going to be a big spender. If you are looking for individual attention, or to feel valued, you need a big budget it seems. I was also put in a dress over $1k above my budget, which is kind of a no-no I thought? I was still very happy to have found a beautiful dress (below budget too!) and I wouldn't change that for the world, but I only tried on 5 before they kind of pushed for a decision, even though this was first wedding dress shopping experience ever. After getting my dress in, they were accommodating in holding my dress an extra 2 months before fittings, since my actual wedding date ended up being later than the original estimated date. My fitter Suzana was also nice, but throughout the process it didn't always feel like I was being heard about how certain things were fitting, and some of the work with the lace and appliqués looked a little rough up-close, even at the very end. Some of the lace was almost pilled, and even though I mentioned it multiple times, the arm holes were still super high (like right up IN my armpit) to the point that I still got chafing even with an anti-chafing gel in those areas. I'm very small and thin, and didn't have anything to hide or cover in that area, so not sure why it was cut so high up. There was also an unfinished split edge in the armpit where the fitter cut the lace to give me more space (like 1/2"), but never sewed it down. Lastly, and probably the most disappointing, was that when they packed my dress, they didn't utilize the hanging loops right (I didn't realize it at the time) so all of the dress and paper stuffing weight was entirely on the lace straps. (Also super weird- they almost gave me another bride's veil by accident by packing 2 veils in my dress bag). When I opened the dress bag again on the day of my wedding, one strap had ripped apart at what was clearly a very poorly-done seam on the top of the strap. My hair dresser luckily saved the day and sewed it back together, but it wasn't overall the experience I had hoped for from Kleinfelds. What keeps my rating at 3 stars is my dress alone, since despite the fit issues, it was truly gorgeous and I felt so beautiful in it on my wedding day. I would say maybe go for the fun of the experience if you love the show or have a big budget, but do some other shopping around as well to make sure you get the dress and experience you really want for your wedding day. It should be about you feeling special and beautiful!

advice but also made sure the dress was what I wanted, and made sure everything I tried on was in budget. The store itself was beautiful, and I appreciated the COVID-19 safety restrictions. I had Dasia as my fitter, and she was incredible as well. She was kind, knowledgeable, helpful, fun, attentive to detail, and made sure I was comfortable. My dress was absolutely stunning and fit me perfectly on my wedding day.

out of the park! Friendly, personable, confident, not overbearing, simply amazing. I absolutely suggest that you shop here. Wasn’t on the show, not a celebrity and still had an amazing experience!

timate! Gabi, my consultant, was so sweet. She asked me questions about me and my fiancé before jumping into dresses which I thought was such a nice touch. She genuinely wanted to help me find the one- she listened to all of my ideas and pulled excellent selections. When it came time to make a decision, there was 0 pressure. The store itself is big but it’s beautiful, and the energy is amazing! Even though there were a lot of girls and their families there it didn’t feel packed at all. I didn’t end up finding my dress here, but I had a truly wonderful experience!

know what they are doing. Morgan had dresses for me that not only complimented my figure, but what I would feel comfortable in, based on my initial survey. Once I found my dress, she pulled the perfect Pnina cathedral veil that made the whole dress come together. Her measurements were spot on because the seamstress at my first fitting asked me who measured me, rarely seeing such perfect fits - I only needed to get it hemmed at the bottom. I ended up needing just two fittings and for my final fitting, someone helped me carry my dress out all the way to my parked car. Can't recommend them enough - they work with your price point and make your wedding dream a reality!

’s the one” feeling. She listened and pulled six dresses. And that’s when I found my dress. I literally cried. Only bummer is that most bridal shops order you bigger, even though you say you’ll lose weight. So my hips were one size bigger than my chest needed. Then when my dress came in about 10 months later, I had lost 22 lbs since that initial purchase. Soooo needless to say the fit on top could’ve gone smaller but it all worked out! (I did alterations in FL because I was planning from out of state)

al dresses I felt absolutely stunning in. One of them was a brand new trunk show dress that no one else had tried on and the designer team came back and was so thrilled to see it and chat. Ronnie, the owner, also stopped by with cookies. I ended up finding THE DRESS at a different vendor, but honestly my Kleinfeld experience was so magical that it made me want to buy multiple dresses from them. I was worried going in as a lower-budget bride, but Gabi never made me feel anything less than a princess. Would give 6 stars if I could.

OVID for various reasons. I went uncomfortable with my body and nervous that no sample dresses would fit me. It was also when there was a limit of 3 guests per appointment - so I made two appointments with 3 guests each so all of my close friends/family could be there. My bridal consultant was Jaqueline - she was amazing. She knew what I was looking for, they had tons of plus size samples to choose from, and my dress was the third one I tried on. I literally walked out dancing in it! They then asked the accessories consultant to bring me a headpiece and veil - the veil was unreal - and I said yes to the dress! I wanted to give myself a month before ordering as I was dieting - I called back on the date they told me to, about 6 weeks after my purchase, and spoke with Dorothy who took my order. She was so gracious both in the salon and on the phone. My dress came like clockwork and I got a text that it had arrived and to make an alterations appt. I read some bad reviews about alterations etc so I was nervous, but alterations were great. I have a demanding work schedule and they were able to accommodate me based on my schedule, even when it was a challenge. They made sure my last appointment was well before my wedding so there was time for last minute alterations. I had 3 alteration sessions overall. I had sleeves added to my dress, and they looked better than I had imagined. I always got reminder texts before going with helpful hints, like to bring my wedding shoes to my fitting. The dress pickup also needs to be scheduled, and it was quick and seamless. They go over the dress with you and make sure it's to your liking. It is stuffed perfectly to maintain it's shape. The woman doing this was so friendly. Even after the wedding, I called to find out if they recommend a cleaner for the dress. They have one in-house who cleans and can package for you for storage as well. They are pricier than some other salons, but there are very reasonably priced dress options too. I'd say that you need a minimum budget of about 2000 dollars. I was so impressed with how absolutely seamless my whole experience was with them. I highly recommend coming here!

saw Pnina and many others from the show. My consultant Kayla picked out my dress over a year ago and it wasn't even on my list. She just knew what I was looking for. The alterations department was incredible as well. I wouldn't have trusted anyone else with that dress. I received so many compliments about my dress on my wedding day, that I think it may have been to most beautiful dress anyone had ever seen. It was truly unique it all the right ways, it was the sparkly fabric that sold me! I also want to thank Kleinfeld for accommodating me for the last fitting as I missed my train and was very late. I will never forget my experience at Kleinfeld, it was truly life-changing!