KN Custom Sewing

ed. The dress was way too tight and the whole design of the backless dress was lost. Karen explained how she couldn’t keep the authentic design while still taking it in but I would have appreciated her warning me beforehand. I ended up getting it taken out again and it looked baggy. No happy medium. My bustle also broke and my bridesmaids had to safety pin my dress up 10 minutes before my first dance. The strap also broke where she took it in and it had to be pinned together. I left in tears twice from there.

e to my dress. Then, 1 week before my wedding, a leg injury made additional alternations necessary. They went above and beyond to make sure the dress worked for me on my wedding day and did so with a very tight turn around time. Karen was a calming presence during such a chaotic time. KN Custom Sewing deserves more then 5 stars! Some of the reviews noted that KN has poor customer service. I completely disagree. Karen is no-nonsense and efficient but not rude.

isappointed about a bad phone call. Due to the phone call I wanted to keep looking for someone that is kinder and more positive even on the phone. The conversation did not want me to take my dress for alterations there.

st of the dress was altered well. Two appointments and done. She squeezed me in on a Sunday for my final fitting which I appreciated but she made it feel rushed, as if she had someplace she would rather have been. I paid $100 extra for hand ironing which I should not have done as when I tried it on for the final fitting it had a major wrinkle in the butt seam which I couldn't tell was poor altering or just missed ironing (which made me nervous), but she steamed it out after I showed her.

ess. They pinned the dress. Then we were done. It was fast! When I picked up my dress it fit PERFECT!! I was thankful to have such knowledgeable seamstresses work on my dress.

s and made sure everything she pinned looked how I wanted it. When I went in for the second fitting, everything fit perfectly. The dress looked flawless and Karen and her staff were very accommodating and friendly. Her prices were very fair, and she even had my dress complete sooner than she thought she would. I will recommend her to everyone, and go back for alterations if I ever need them again!

tanding about my availability to come in. Karen was an absolute delight to work with. She made me feel comfortable and relaxed and excited for the big day. I wish I lived closer so I could have everything altered here!

as I don't have to worry that items won't work. Karen is polite, kind, knowledgeable and professional. I recommend her to everyone that needs alterations, with out hesitation.

c. I recommend all of my friends and family to her for any alterations or bridal fittings!

for my dress to look exactly as I have imagined it. My original gown was floor length with a large train, and I wanted to chop it all off for a tea length dress. Karen's enthusiasm for my idea and excitement was encouraging to me, and at the same time she was sensitive to my emotions. It's a big deal to cut off a large part of the wedding dress you bought! KN Sewing's professionalism and friendly atmosphere as well as their talent has allowed me to trust them with whatever alteration I need or have in mind. I hope to give them as much business as I am able,

t was absolutely beautiful!

needs in the future!

uring my second appointment, I picked up my dress and the staff was incredibly friendly and very personable. When I got home to show my sisters my dress, they pointed out a few things I overlooked (because I was so giddy to get my dress). I called back the next day and Karen was so helpful and scheduled another appointment right away for me to come in and fix some minor issues. She was friendly and professional made sure my dress was perfect. The entire staff made me feel extremely important and made sure that my dress was perfect for my wedding. I couldn't have asked for a better place to take care of such an important (and expensive) item. I know this is a busy season for them, but they took the time to make me feel important and make sure everything was perfect for the big day. This place is excellent at what they do!

through it since she had another appointment after me. I had to call and schedule another appt to do it again since I did not feel comfortable with how she pinned the dress. I went back in a third time to see how the alterations turned out. The bust was still big, the sides needed to be taken in more and the length was too long. When I brought this up to her she said she would try and take the bust in more and that's it. I even called and asked her again to take a look at the length as I felt it was too long but she didn't do anything about it. I went in for a fourth time for my final dress fitting and left not feeling good at all about the fit. Karen was extremely unfriendly and just wanted me out of her shop instead of trying to make sure I felt good in the dress and was happy. I was extremely upset since I had just paid a little over $350 for alterations that were worthless. I ended up taking my dress to a different tailor and he fixed my dress the way I had imagined it. For any future brides who are thinking of going to KN Sewing please read all reviews!!!! I should have listed to my gut after reading some of the reviews out there of her bad customer service.

before my wedding. Mind you, I'm a small person to begin with, so it would not have been possible to change the shape of my body to fit that dress. That's what alterations are for. Luckily I had my future mother in law with me to convince Karen of this, and she put in a panel, which needed some alterations as well, which Karen also fought us on. The point is that I had to fight to have any work done on the dress. She should want my dress to fit perfectly, and I felt that she just wanted to do the least amount of work possible. Her attitude was condescending and rude to us every step of the way. I left with tears in my eyes on more than one occasion. I felt used, taken advantage of, and definitely not beautiful. A dress fitting is supposed to be a special peak into the most wonderful day of my life, but for me it was a time of dread and hurt. I hope other people don't have the same experience as me, but I had to let people know that this was what happened to me at KN Sewing.

le more information of what they were doing with me expensive gown I was blindly leaving with them! My dress ended up fitting perfectly after alterations and looked absolutely perfect!!! The only problem was that my bustle did not stay hooked for more than a few minutes at a time. All in all I was happy in the end. :)

ith me on my first fitting - several months before my final fitting or wedding date.) However, I was disappointed with the overall results. My bustle broke literally a minute after we hooked it so I had to hold my dress for the entire evening. Also, the built in bra showed in both the back and the front of my dress. This is unfortunate considering the $450+ I spent in alterations. Perhaps my experience was an anomaly. I did contact Karen after our wedding was over as we are having a second reception at a later date. She fixed the bustle and bra panel immediately at no charge. I very much appreciated her willingness to make these alterations so quickly and no questions asked. I will recommend KN to others.

ormal events!). I wouldn't go anywhere else, especially since they worked on my satin dresses so beautifully. Satin shows everything and if it isn't done perfectly, you'll see it. Trust these experts!

ork with! Just 2 days before the wedding and nothing was impossible. They said they would have us looking beautiful and pressed for the wedding and they did as promised. Thank you so much KN Custom Sewing!