Superb experience with our wedding reception in Kona Kai Resort and Spa. The people at the reception were very warm in their welcome from the start, and we met Jeffrey Hornick (The... Director of Operations) on the first day. With his help, the whole reception plan was coordinated within a time frame of about two and a half weeks. Jeff provided us with all pertinent information - about the time window, setup, décor, dinner (appetizer, main course, and dessert), cake set-up, music arrangement, bar/drinks, parking, and personnel. We did not encounter a single surprise change or expense. Jeff is such a dignified, pleasant, sensible, and an amicable person.
The wedding day banquet captain Erol Dura was also very helpful, attentive to all our needs on that evening, and the dinner set-up was timely and lovely.
Finally, the banquet chef Alex Melendez deserves our profuse thanks, wish we met him to thank personally. The dinner was truly remarkable, cooked and catered to perfection. Everything from Caesar Salad to Rib-eye was done perfectly, and everybody complimented on the food.
Overall, things were exactly as we wanted, and we were totally satisfied. Since we did not stay at the resort we cannot comment on rooms/stay.