From the very beginning, Kristen was a true professional. When we met her in person, I KNEW it was a perfect match. Kristen is energetic and genuine. She listened to us, asked us what we were looking for, and spent time just getting to know us.... She explained her process and answered every question we had. Kristen goes the extra mile during the process- she checked in on us multiple times, and even mailed us a care package!! Kristen knew that we had been so busy with wedding planning, she sent us a sweet card and some goodies... that's the type of person that she is, and she truly cares so much. I used her for a boudoir session prior to the wedding- it was SO much fun. I was a little hesitant at first, but Kristen made me feel comfortable and the pictures turned out AMAZING! We laughed about it and had such a fun time! The engagement session also turned out amazing- Kristen photographed us at one of our favorite outdoor places- she captured the afternoon sun and the leaf change PERFECTLY- seriously, the pictures are amazing!!! Kristen even expedited the engagement pictures to us because it was so close to our wedding date - again, she goes the extra mile. At the wedding, she brought a second shooter and was able to capture all of those little details that were happening. She was VERY present, but no one felt as though there was a 'camera in their face'. She was methodical and systematic in taking the family pictures- she capture all of the combinations of people and families- working tireless as the sun was setting. Kristen does her homework- she knew the names of all of the family members and wedding party too- its that personal touch that makes such a difference! We WILL be using Kristen again, and we most HIGHLY recommend her to anyone!!!!