We signed a contract with La Mirage in 2015 for a specific package, which came at a specific price per guest. We understood signing a contract locks you into a certain price point for a certain service(s). From the time we signed up until 10 d...ays before our 2016 wedding, Bud was very friendly and easy to work with. However, at our final meeting when we saw him to give our final numbers this is where everything changed. On that day, we were presented with our final receipt. The number was a little higher than we had expected, so we didn’t say anything then. Instead, we went home and started running the numbers ourselves. We could not get our numbers that we agreed upon to match what was on his receipt.
Two days later, we went back to La Mirage to drop off items for the reception. We asked to speak to Bud. The lady that works there, Linda, scoffed at me and said “He’s busy”. I’m thinking – we are paying customers with questions. Although we hadn’t paid in full at this point, we made periodic payments that added up to about 90% of our total bill. My thought is that he can make time to speak with us. He then came over to the table where we were. We asked him to break down the receipt. This is when we learned that he had raised the price $2.00 per guest without notifying us prior. Before we could say a word, he blurted out “it’s in your contract”. We reluctantly got his check to pay in full given that we had done months of planning for our wedding day that was just about a week away. We couldn’t just go anywhere else to have our wedding, and he knew that. That night, we went home to look at the contract. We found a very small clause that states the wedding cost is based on current market value or something similar. We feel like we were deceived with the way it was handled. It was just written in on the receipt without so much as a word or a heads up. We looked at the figures, but what about those that don’t.
Also, the time listed in the packages (5 hour reception, etc.) includes your ceremony time which was not what we understood. We understood it to mean that starting at cocktail hour, then the clock starts ticking. It actually starts ticking at the time they advise the bride to arrive, 15 minutes prior to the ceremony. So the 15 minute early arrival, 30 minute ceremony both cut into your “5 hour package”. And be prepared to clean up at the end of the night. We rented many items and the rental company was told they had to return that night to pick them up (again, not what we understood) and we also had to pack up our own toasting glasses, cake serving set, table numbers, etc. Not a huge deal, but not exactly what you want to be doing after a long day in your wedding gown and your guests have moved on to the after party without you!