La Mirage Wedding & Banquet Facility

nel and set in their ways. As a bride/groom, I would advise against using this place. Although a very nice venue, their operations of business are outdated and very much inconvenient. At times rude and moody and other times appear helpful and concern, BIPOLAR. no credit cards or debit cards accepted. They hate communicating via email. Money orders or cashiers checks only. A few days prior to my ceremony my price was increased, even though we were making monthly payments for over a year, we weren't notified the 2$ increase per person was implemented until 7 days prior to the wedding. We had to come up with an additional $3,000 and were even threaten with cancellation of our wedding and their attorney if we didn't come up with the final payment before our rehearsal date. I have voicemails from Bud accusing me of trying to "play" him when I have never given this man 1 indication of any such thing, as I stated earlier we made monthly payments for over a year, no defaults. To be accused of this was appalling. Bud and I got into a screaming match on the phone so badly My son had to come out his room to see what was going on. 10pm at night my Fiance and I drove to drop of cashier check to this man, when we could have simply brought him this the following day which was our rehearsal. Receipts/documentations are hand written, not legible, and mailed back weeks after payments sent, because as Linda stated she " doesn't get to the post office as often". Phone calls after normal business hours, sometimes as late as 11pm and if you do not pick up expect at least 4-5 calls back to back. I would never-ever recommend working with this place. I have experienced more anxiety dealing with these two than I have the excitement I should of been for the wedding..Bummer.

e!!! No one complained! The bridal suite is beautiful!! Thank you for making my wedding day so beautiful!

DJ needed to be payed in cash, and that even newborn babies count towards the guest count. It left us scrambling and stressed out. On rehearsal day, Bud spent the whole time being extremely rude and unprofessional to us and our guests. The way they do they ceremony is weird and not traditional even though he claims it is. We didn't want a traditional wedding. Linda literally yelled at me right before I walked down the aisle because our marriage certificate was done in San Diego (that's where we are stationed and we already got married at the courthouse). My photographer and maid of honor were left speechless. And then she proceeded to lose her spot while reading our vows which called for an excruciating length of awkward silence. Lastly, they yelled at six year old children for running on the dance floor, when they simply weren't hurting a thing but they thought it was "unsafe" and "improper" before dinner. If we had to do it over, we would spend the extra money for a different venue.

re great at keeping everything organized and on track so everything went smoothly and we really appreciated everything they did to make our special day perfect!

just eat it when they asked wat it was the food wasnt even good but most importantly bud is the most rude and unprofessional person ever and hes a liar wen its all sed and done he will add so many fees u know nothing about the communication was completely off he was very disrespectful the whole time all 200 of my guest had the same complaint bud and linda they r rude individuals they made everyone and everything uncomfortable

of you. They make up fees as they go along. When I initially went I told them that I would want to cover the chairs. They said of course. No problem. Once the contract was signed I was told that I either use their old outdated covers or pay the same fee and provide my own covers! That is not in the contract. I had to change my entire color scheme and bridesmaids dresses to accommodate their old ugly silver chairs. Then I felt 10 to a table was too snug for guests. I wanted 8 to a table so guests could have room. Magically another fee not in the contract. $15 per additional table?! I literally had the hardest time planning my wedding and working with these miserable people. So much I didn’t want to hear Buds voice. The day of my wedding he didn’t even allow my emcee that I hired and paid for to announce the tables. He had his own mic and speaker and made announcements even though I asked that he do not. Then when discussing set up and break down I was told 1 hr for both. When it was time to receive my security deposit he deducted $180 stating that people who took down the extensive decor left at 10:30 and the fee is $120 per hour. Lies!!!! I was told 1 hr for break down. Now you are saying there is no time at all to break down? So you should break down your wedding in the middle while guests are still partying??? I assure you this is not the place to have a wedding. You will regret it. As a bride and groom this should be a happy time. They pretend to be nice here at first but once they have your money they are miserable and will make every attempt to get you for every penny they can. They tried to steal my joy at what should be the happiest time of me and my husbands life 😢😢. I wish I could give zero stars!!!

e. They misplaced one of our payments & still haven’t been reimbursed for putting a stop payment on it. Overall a nice venue but make sure you have everything in order because things may change or slip through the cracks like they did with us.

nda, well at least that is what we were told by Bud at our first meeting, but soon as there's miscommunications about pricing for kids’ bud stated Linda only answers the phone, yet she was with Bud during our first sit down to decide if we wanted to have the wedding there. When we first looked at the place we fall in love; the waterfall, the garden, the ballroom, access to the garden area for the entire wedding and Bud and Linda were so nice, so we thought! If me and my husband did not already pay so much down on the deposit we would have went somewhere else. They are both extremely rude, how can you have a business with no customer service! They both live on site which was not the issue until Linda opened the door one day in only a shirt, that's right a piece of short shirt like she just rolled out of bed even though me and my husband had an appointment so they should have been excepting us. Linda gives wrong information on the cost of packages and even pressured me to do more services through her because she does invitations and is an officiant; she called me over three times and left messages on my voicemail even though I told her I am shopping around and will get back to her. There is so much more i can rant on about how me and my husband was treated, words of advice I will not recommend booking a wedding at La Mirage.

ays before our 2016 wedding, Bud was very friendly and easy to work with. However, at our final meeting when we saw him to give our final numbers this is where everything changed. On that day, we were presented with our final receipt. The number was a little higher than we had expected, so we didn’t say anything then. Instead, we went home and started running the numbers ourselves. We could not get our numbers that we agreed upon to match what was on his receipt. Two days later, we went back to La Mirage to drop off items for the reception. We asked to speak to Bud. The lady that works there, Linda, scoffed at me and said “He’s busy”. I’m thinking – we are paying customers with questions. Although we hadn’t paid in full at this point, we made periodic payments that added up to about 90% of our total bill. My thought is that he can make time to speak with us. He then came over to the table where we were. We asked him to break down the receipt. This is when we learned that he had raised the price $2.00 per guest without notifying us prior. Before we could say a word, he blurted out “it’s in your contract”. We reluctantly got his check to pay in full given that we had done months of planning for our wedding day that was just about a week away. We couldn’t just go anywhere else to have our wedding, and he knew that. That night, we went home to look at the contract. We found a very small clause that states the wedding cost is based on current market value or something similar. We feel like we were deceived with the way it was handled. It was just written in on the receipt without so much as a word or a heads up. We looked at the figures, but what about those that don’t. Also, the time listed in the packages (5 hour reception, etc.) includes your ceremony time which was not what we understood. We understood it to mean that starting at cocktail hour, then the clock starts ticking. It actually starts ticking at the time they advise the bride to arrive, 15 minutes prior to the ceremony. So the 15 minute early arrival, 30 minute ceremony both cut into your “5 hour package”. And be prepared to clean up at the end of the night. We rented many items and the rental company was told they had to return that night to pick them up (again, not what we understood) and we also had to pack up our own toasting glasses, cake serving set, table numbers, etc. Not a huge deal, but not exactly what you want to be doing after a long day in your wedding gown and your guests have moved on to the after party without you!

our time when the inlaw flew up just to go with us to venues. Try a venue with more organization.

ing they were asked without hesitation. Bud && Linda were very helpful with all the preparation leading up to the big day && we were thankful that the 'drill sergeant' kept everything running along smoothly. Thanks for everything La Mirage. Best. Day. Ever

y and he had a very "I'll find business elsewhere" type of attitude. Despite liking the facility, I chose another venue. If he didn't appreciate my business, chances are, he won't appreciate yours. Take you money and your special day & spend it somewhere else.

d Lace package with an open bar. Bud is a nice guy, we are also from out of town, he was able to accommodate our needs since we had to travel down to Connecticut. He is also fair in his pricing, no shortcuts. Towards the end I was able to customize our package having only chair covers for our sweetheart table, making sure to list the total number of children as to not pay full price for them, etc. Every penny counts! Everything went smoothy that day and we came in just about on budget! I would recommend this venue. Location was also really close to a local hotel where I had a room block set up, so my guests were happy.

ious. The only thing was my food and my husbands food was removed from our table before we were done. We had gotten up to walk around to the guests. When we returned it was gone. Not a game changer by any means but just something to note for the future. The entrance way will be gorgeous and a great photo opportunity when it is finally completed. It has been a long,long process. We were praying for it to be completed by the time of our wedding. La Mirage is not up to date when it comes to technology, all the contracts are handwritten. Hopefully this is something they will be able to modernize in the near future. Bud and Linda worked with our crazy schedules to meet late at night so we could make payments, bring in our parents to see the venue sign contracts, and drop off last minute items the night before and day of the wedding. Overall my husband and I were very pleased with our day.

. Packed with waterfalls, excellent statues, lots of beautiful trees, wonderful waterfall bridge for pic-moments! - you name it, they've got it! A+++

the reception.;The bartender was inexperienced. There always seems to be construction on site. Bathrooms could have been better.