We had our wedding in January and it was the absolute best day and while the La Venture team did many things well, there were undeniably things they dropped the ball on big time. Tami and her husband were very kind and helpful. Paige was also a... dream to work with for the bar! Day of the wedding it rained and La Venture team worked so hard to make it perfect for us. I am incredibly grateful for their willingness to pivot and make it all happen day of. They were rockstars! We even had the Jags game playing thanks to their help #dtwd!!! It was a dreamy little night that I will remember forever. However, there were many areas that I had to choose joy in and overlook in the moment instead of being bothered by that day. Now that it is over, I want to give honest feedback and inform future brides.
At the time of booking we were required to hire Brooke as our wedding coordinator - I believe that requirement has since changed. After booking, Brooke was nearly impossible to communicate with. We paid for the package that included “60 days unlimited communication” not sure what that means or what I was expecting, but at the very least I would expect it to mean within that 60 day window I would have a response or acknowledgment within at least 48 hours. Unfortunately, she would take weeks to respond to urgent texts and emails. The week before the wedding she did pick up her communication pace, but the money we paid to have the 60 days unlimited communication was truly a waste. It was like pulling teeth to try to get her to respond. When she would respond there was never an apology for her delay and she lacked the professionalism to provide out of office notifications.
We had meetings to discuss vision and details, which at the time I felt great about. I took the time to send inspirational pictures and clear outlines of my vision and attach them to our Google Doc and included a Pinterest board link. She completely disregarded my Pinterest board link and never joined it. She also paid no attention the notes and pictures I left on our Google Doc where I was VERY specific about my desired color palette for the florals. I will start by saying, Brooke is incredibly creative and talented. However, she is not attentive to listening to the bride because while I had the most beautiful florals they were NOTHING we discussed. I outlined very clearly on multiple platforms of communication with her that I wanted my flowers to match my color palette of ivory, browns, oranges/rust, and hints of blue. My flowers were vibrant and colorful and filled with pinks, purples, and yellows - colors I never discussed or desired. It did not match what my vision was.
A few other mishaps of the day that are worth mentioning. Brooke was MIA for multiple points of the night. She didn’t assist in sending tables to get food and that was slightly chaotic. Our tables were set incorrectly - I was informed later that this was brought to her attention and she said it didn’t matter. My mom had requested spoons also be laid out with the flatware and they not included.
All in all - beautiful venue and a sweet family who owns it and they were helpful in most areas. Brooke’s coordinating services were incredibly subpar and not worth the investment if you value communication, professionalism, and having your specific vision executed.