Lace Alterations

Let me just say that Miss Pat is insanely talented! I bought my dress off the rack, about 5 sizes too big for me. And Miss Pat altered it so beautifully it looked like it was made just for me. It fit so perfectly! I cannot sing her praises enough, if you need anything altered she is THE BEST!

Literally the worse experience. GLORIA, I believe is the owner is so disrespectful and unprofessional, I brought my dress back for alterations to remove the belt I purchased from Lace and she lost the belt, it's now been 3weeks and she still can't find it. Her attitude was disgusting and very immature. I was referred by Bride Beautiful.

Sheri was wonderful! She did exactly was I needed, and my dress turned out wonderful! I needed the strap length adjusts, cups put in, the dress hemmed slightly, and velvet put around the edges of the straps to prevent them from rubbing my arms, and everything turned out beautifully! I was even able to get the dress and veil steamed through them, which was efficient.

When my dress came in from the bridal shop, it fit like a glove! I was so impressed that the bridal shop got the fit so perfectly. I could have walked away right there and my dress would have been great for the wedding with the exception of the length. The length was about $250 to take up which made sense because my dress had a lot of layers. There were a few other small changes, tacking on a belt, moving some lace pieces, but all very small stuff. My total bill ended up being over $700. That was a shock to me since it fit so well before I walked into Lace!!

I am completely and utterly devastated as a result of my experience with Lace Alterations. My wedding is in two weeks, and I am now left with a totally different dress than when I walked through Lace's doors a few months back. I walked into the shop seeking out minor alterations to my wedding dress, and Lace completely tore apart my dress without my knowledge or consent. At each appointment, of which I had four for a minor fix, I found new things wrong with my dress, none of which were a result of things I asked for. For example, I asked for my bodice fabric to be smoothed, and the straps to be taken up. When I returned to try on my dress, the fabric had been cut, resewn unevenly, and pulled so that there were new ripples in my dress, and the seams along my bust were completely uneven and were not sewn on the same line. Lace had also taken out the lining of my dress, and had improperly sewn it back in, making the job of my new seamstress all the more difficult, if not impossible. Bottom line- I walked in with one dress, and now I have one that looks and feels completely different. Beyond Lace's incompetence in altering my dress, their customer service was pitiful. During my fourth appointment, I started crying out of disappointment and fear, because my wedding is two weeks away. I was told that I was rude for crying and for criticizing their work. The way that Lace, specifically Gloria, treated my mother and I is disgraceful, and they should be ashamed. To top off the entire experience, Lace charged me $450, and refused to return any money. I was forced to leave Lace Alterations in tears to find another seamstress to save my dress, at my own cost. I sincerely hope any bride considering Lace will take my advice and run far, far away.

Sherri is such an amazing seamstress! My wedding dress started a bit large and she altered it to perfection despite the intricate beading details and sheer illusion back that had to lie perfectly in order to look it's best. At my final dress fitting, I had lost weight and unfortunately she had to redo the alterations, but she still did an exceptional job despite that frustration. I highly recommended Lace alterations and Sherri for your wedding dress and formal dress needs! Very timely, professional, and friendly.