Marty is a poor communicator, and runs his business via email only! He advised for us to never call him, and will deal via email only. How do you plan a wedding via email?? It was a mess. Marty spent time during our ceremony showing potential clients his venue. RUDE, as we were in the middle of her vows! Marty never returns calls or emails, and when you call, you get a "this phone number has been disconnected". We had to call the attached hotel, to see if they went out of business! Talk about stressful! Cocktail hour was a mess. Guests were not given any direction, and we had no idea where cocktail hour was even at! This information was never told to us while planning the details of her wedding. Guests showed up for the reception, and were left with no seats at the tables, Via the seating chart, which we provided to him twice 3 weeks before our date. They did not put enough chairs or dining plates at the tables. We were then notified by guests because they did not know where to sit! This is unacceptable! And the topping on the cake..we had to have our wedding during COVID and were unable to cancel or postpone since the governor opened up the state. Mary provided us with a list of precautions that LaMalfa was following to reassure them that we would be safe. We entered our reception hall, to the sight of the servers serving food WITHOUT MASKS OR GLOVES. Many guests approached the staff and asked them to put on masks, and they refused, stating it was a private event and they did not have to. We had several guests LEAVE even before food because they did not feel safe at all! How EMBARRESSING. We forward the list of precautions he gave us to our guests, and when they didn't follow them, it was a reflection of us, and we were so embarrassed, and upset that we had several guest just up and leave!
My daughter was so upset!!! HOW UNSAFE FOR OUR GUESTS DURING THIS TIME IN ENHANCED PANDEMIC NUMBERS! We are PRAYING OUR GUESTS DO NOT GET SICK! We wonder if the servers were going from room to room, to serve both weddings, exposing both our reception halls! We had many elderly guest, so I pray no one gets sick!! And if they do, it will be at the fault of the LAMALFA STAFF. Marty was interviewed with 19 news just a week prior, telling the audience he was following all precautions. There were no sanitation stations anywhere, except a small jar on the bar, NO MASKS OR GLOVES WHILE SERVICE OUR PLATED FOODS, AND NO GLOVES ON HIS STAFF!! And to end our night, the staff was stacking chairs and tables an hour before our reception was to end. This made our guests feel they had to leave, even before our reception was over! PLEASE CONSIDER THESE MISTAKES AND CARELESSNESS OF HIS STAFF, AND HIM, BEFORE DEPOSITING YOUR MONEY. I am not sure what is going on, but it seems he really doesn't care at all! I advise to stay away. Too many mistakes and unsafe venue!!!!!