DO NOT SHOP HERE.
The only reason I gave them 1 star is because I couldn't move forward with this review without giving them at least one. I would give 0 if it let me.
I am heartbroken over how my dress turned out. I was married on 10/20/2018... in PA., and can't even look at pictures from that day. To most brides, the dress is arguably one of the most important parts of the day, and it certainly was for me.
I bought my dress early November 2017, I am not from NC, so I made sure I bought my dress with PLENTY of time for multiple fittings, if required. Lana Addison reassured me we had plenty of time (I bought the dress just about a full year before the wedding). My dress was Martina Liana separates. April 2018, I received a call that my dress came in. I booked my appointment immediately and drove to NC for the weekend. When I walked in to see my dress for the first time in 5.5 months, imagine my disappointment to see that it was not the right dress. The dress the designer made was not mine, and Lana Addison didn't bother to check that before calling me, a mistake which they took full responsibility for. They sent that dress back and re-ordered my actual dress. Now it is August 2018, TEN months since I bought my dress, TWO months before my wedding and I am now just having my first fitting.
I drive to NC again for the weekend, only to get to the salon and they can't find my dress AND also tell me that I never ordered a lace overlay...about 45 minutes of waiting around, they found the dress and the overlay. They had the wrong bride's name written down. At this point, I have lost some confidence in the salon. They assure me everything will be smooth sailing from now on. I complete my first and second fitting.
At my third fitting, which should have been my final, I am two weeks away from my wedding and the dress is not finished. I had no other opportunities to drive back to NC before the wedding, so I had to sign a document stating I was okay with my sister picking up the dress once they finished it. I had no other choice.
10/20/2018, I put my dress on for the first time, the morning of my wedding, and nothing was done from the 2nd fitting on. My lace overlay was supposed to be stitched up the side, attached completely to the corset and it wasn't. This might not sound like much, but it makes a huge difference, and I was re-assured time and time again that it WOULD be done before my sister picked my dress up. The length also had me tripping on my dress then entire day, even though I brought my exact shoes to the 2nd and 3rd fitting.
Lana Addison offered to cover part of my alterations in response to not receiving the correct dress in the beginning. Looking back, it is laughable that that is all I received, knowing how my dress turned out for the wedding.
I did NOT get what I paid for, and of course the dress was not cheap. I will now always look back at pictures and be disappointed in my wedding dress. When I show people pictures of how the dress was supposed to look (pictures from the 3rd fitting) and how it actually looked, everyone can see the difference. I felt beautiful in the dress at the fittings, I felt like a box in the dress at my wedding. Of course, the dress itself is gorgeous, but it was not fit to me as Lana Addison promised me it would be.
I am happy to go into more detail for any bride who wants to contact me. afgalvin@yahoo.com