Lana Addison Bridal

ad more pleats than the original dress. It made my waist look like a square and was not what I agreed to get, the special moment was ruined my dress was ruined. I explained to them how upset I was about this, I requested a refund. They offered to make alterations to make look more similar to the original one but I was not going to pay for something that I did not order. They said that all sales are final no matter if it does not look like the dress you agreed to purchase. On the receipt they state that the designer has the right to change some aspects of the dress but I didn't think it was going to be such a big difference. I started looking for a new dress since this store took a long time to give me a solution and answer. Thank God I was able to find a dress somewhere else at the last minute. I regret so much ordering a dress from here I would not bring my family and friends here. The dress was very expensive but the quality is not compared to what I paid. From the beginning the atmosphere is uncomfortable, I always felt like I didn’t belong there or like I didn’t have money to pay there. Funny because I went to much nicer bridal stores and never made me feel like that. This place doesn’t allow to take pictures of the gowns or even touch them! Not even the nicer bridal stores do this. At the first appointment, they give up an incentive 10% value of your dress, to use in the store but it felt like you end up paying for that incentive they just add it to the dress cost, and their prices are higher than other places, even if I wanted to use the incentive for accessories in the store you end up paying almost regular price because their prices are high. I went to a few bridal stores where the experience was much better. I highly recommend other stores like coastal knot bridal, Gilded bridal, Simply Blush, New York Bridal and groom, a&bé bridal shop, Vow's, one of the next experiences I had was White of Raleigh bridal boutique. Even David's Bridal was better than this place. I found my reception dress at Carolina Bridal World and they even ordered the dress according to my height I didn't have to worry about alterations. This was my experience. I had to pick up the dress otherwise they were going to charge me for storage. I lost more than 3,000 dollars. I hope this does not happen to a future bride. Good Luck.

Lana Addison were wonderful. They helped me find my perfect dress in what seemed like just a few minutes. They made the whole process very fun and very easy.

have lost weight before, and the measurement driving the larger sizing was my hips – and the dress wasn’t even fitted in the hips. Months later my dress finally arrived and at this point I had lost a good bit of weight. The first fitting was terrible, the alterations person looked totally panicked. Since the original dress was too small (they are NOT a size inclusive salon) I never actually tried it on and this dress did not match my body whatsoever. The bust was far from my body, it was extremely large, and way too long in every measurement. Tatiana took the dress apart, assured me she would fix it for a TON of money. It was a lot of money I already invested so I agreed. I REALLY wish at this point that someone would have stopped and try to find a sample dress that would work. This dress should NEVER have tried to be altered to fit me. The second fitting was a mess. This is the worst part. Tatiana took in the dress totally incorrectly and it wasn’t falling right. The dress had become a column shape skirt when its very clearly supposed to be A-line (see photos on Pg. 3). Jamie was also present and also shared my observations. I expressed my concern verbally and also via email and they said they would fix it. At the third fitting and the dress is TIGHT! I was 30 pounds less than when I purchased and they ordered a size bigger than needed. I asked them to please fix it so it’s not tight since I worked so hard to lose weight. And then AGAIN at the Fourth fitting and it’s still bunching up and looks like I gained weight and the dress is too small. I left the salon crying and went to David’s Bridal to try to find an off the rack dress. It’s about 10 days before my wedding and I’m freaking out. I’ve taken off multiple half days of work for these long fitting and feeing like I’ve wasted a ton of money and time I don’t really have. I am a working mother and the head of my household financially. At the Fifth fitting – which took place at the Lana Addison salon - I requested the sample dress be taken out and I asked the consultant to try it on because I know mine isn’t fitting correctly. She did not. She told me it’s fitting correctly and that it’s supposed to fall straight in the front. I’m so exhausted at this point and just don’t know what to do so I just concede. Sixth fitting and it looks less bad than before. Still bunching and tight but I had to leave for my wedding the next day so I sign the papers and take my dress and leave, defeated, because no amount of pleading, asking, emailing would get the seamstress to make the skirt match the original shape of the dress. When my wedding day came the dress starts breaking- the back tore open, the bustle ripped, and the seem at one of the sleeves is coming undone. I got my photos back and the dress is bunched up and ripped and I look like a messy chubby bride who tried to fit in a dress too small for her when in fact I spent WAYYYY too much money and starved myself for six months to lose 30 pounds. I spent almost SIX thousand dollars and want to cry when I see wedding photos that show my lower half. I contacted the salon owner and she told me that the dress fit correctly (it absolutely, without a doubt, did NOT and I have confirmed this with other tailors).