Lancer Catering

hey just did really good work and the food (especially the Pork) was delicious.

e as a contact. We needed a vegan option for our dinners, and they worked with us to modify one of their meals to fit our needs. Family members with allergies were well cared for and able to eat with us without issue. We had a wide selection of meals to choose from. Additionally, the service during our event was great and we had no issues.

coordinator (Robin) made the whole process simple and enjoyable. I would recommend reading through the contract carefully though as we were caught off guard when there was a 10-20% increase per plate due to inflation unfortunately. We did talk with our coordinator who assured us this was largely unavoidable, but it did end up significantly impacting our wedding budget.

aiters and enjoyed everything they ate. Robin is the point of contact and she was FANTASTIC. She went above and beyond to make our reception truly amazing. We had special linens, an extra bar, 2 signature drinks, and larger portions of salmon and she made it all happen! I honestly don't know if there is anything Robin can't do. She and Lancer made everything run so smoothly, I can't say thank you enough!

m, and they gave us a beautiful night. Would recommend to anyone!

ely high for what items they were, and we felt forced to pay since we already put down deposits. They also attached a multiple thousand dollar "surcharge" to the bill that was not included in any estimate or detailing until the day the bill came due. The entire billing process felt like a robbery. The day of the wedding, the staff were overworked, understaffed, and constantly behind on everything. The food came out bland for multiple dishes. The bartender was so busy bussing tables that he couldnt serve drinks. None of the old folks got drinks served to their table. And to top it off, only around 10 guests of our 75 person wedding reported having eaten cake despite paying for a 90 slice cake from the vendor Lancer forces you to choose for cake. it was insanely expensive and Lancer was extremely shady when we confronted them about guests not getting cake. All in all, this company practices deceptive and shady business practices, Mistreats its staff, and is incredibly disorganized with regards to ensuring your wedding goes smoothly. Do not use this vendor

appen. They claimed to serve our 90 serving wedding cake but only about 10-15 of our guests said they ever saw cake served, the rest asked around and were told they "ran out", the cake that was served was the wrong flavor (vanilla instead of lemon and almond praline crunch) and appeared differently decorated than the one we cut earlier in the evening (after cutting the cake they took it to the kitchen to slice and plate supposedly). What's more, an entire table of our guests never received the champagne for our toast and wine was never served with dinner, our older relatives asked for wine and were told they had to get up and get it themselves. Between lying about what happened to our cake and not serving our guests, I have to ask what they're even there for. We would've been better off with a buffet table and serving ourselves, at least no one would've been able to steal from our guests. I've never heard of a wedding cake going missing before, that's a new one.

. On our wedding day, the service was excellent and the lead server (I didn't catch her name) ensured that everything went according to plan. The food itself was delicious and our entrees and sides were just as we had requested.

to try food (that was amazing!), And for the most part, straight forward billing and quotes. As we inched closer to our wedding day, though the little details started to drive me batty. A cupcake table became a frustrating focus for a week..which I honestly didn't give two flying @#$#s about and we kept being told "it's our day" but felt like we were always being pushed in a direction that would be more convenient for the company. Quickly our wedding day came, we set up most our linens the morning of, and went about our day. When it came time to sit down to eat, our whole head table were missing water...silverware...we had steak medallions and Tuscan (sun dried tomato sauce) chicken with these carrots we could have sworn were sweet potatoes. Steaks were great, the chicken, though dry, however, was wrong. It was a butter herb style sauce and just chopped up carrots that looked like they were frozen out of a bag, nothing like the long carrots we tried at our tasting. (This wasn't brought to my attention until after our wedding, or it would've definitely been brought up to the catering manager). None of our guests thought the food tasted bad, that was never an issue. It was brought up that people were not serves what they RSVP'd with. When brought up to our coordinator we were told, nope it was right, must not have out enough sun-dried tomatoes in the sauce (there were NONE and the sauce was clearly a butter herb sauce, as it was slightly yellow with green chunks of whatever) and we needed pictures for proof. Our photographer didn't have photos, none of my guests felt the need to take photos of the food (most of them were so hungry they barely took a breath while eating)...so it was our word against theirs. We went back and forth for well over a week...and were left hanging. For the amount of money we spent, we were quite pissed at the response we received. We are honest people and wouldn't cheat a company, but when clearly, something wasn't right, we will call you out on it. Long story longer..I'd avoid using the company (and for that matter places that require you to use a inclusive list...it leads to carelessness, because they know they will get paid either way and know they will continue to receive business and kickbacks.. (Mintahoe is the worst for that btw!! Avoid them like the plague!!). We were stuck with a few inclusive companies to choose from and none of them were really standing out to us. If you have the choice, don't!

s pleasant to work with and kept us organized for the big day. Unfortunately, there were also a few hiccups, such as the chef not being able to accommodate our guests who were Celiac and not telling us until the week before. Thankfully, the food was delicious, especially the late-night pizza. That was a huge hit! The staff was professional and seamless in their execution on the day of. Overall, while there was some organizational issues from the beginning, they did a great job on our wedding day and provided us with exactly what they promised in more ways than we had hoped.

ill you for two meals. They give themselves an automatic 18% tip They messed up our bill and charged us an additional $900 two months after our wedding date. On top of that the wedding coordinator did the bare minimum and acted inconvenienced with every request.

ood turned out amazing and I couldn't have been happier. Highly recommend!

ick which one we wanted to eat since they were all so good! Service was outstanding! The serving staff, bar tenders, and chef all did a perfect job.

Our food ended up being one of the biggest highlights of the wedding, we had so many compliments from guests who and we were so happy with how it all turned out. We asked for an entree substitution and they accommodated and it was delicious! Lancer's professionalism and excellent communication made this part of the wedding planning process so much less stressful and we are so grateful for their wonderful work.

suggestions, only answers to questions in the form of what we 'can't do'. We also had SEVERAL issues with wait staff the night of the event, resulting in embarrassment & near loss of what we paid for. It is incredibly frustrating that the sales/general staff can be so unhelpful simply because they have a beautiful venue. After booking the space, we heard several complaints about this from others. A few key things stood out as huge disappointments, as well as outrageous considering the amount of money we spent there: 1) The Bar: We provided beer and wine for our guests at no charge. However, AT THE END OF THE NIGHT our 'point person' (the groom's mother) was approached by a member of the wait staff and told that we ran out of wine very early in the evening. No one came to our point person to ask if more wine could be put on the tab or even let us know that this had happened, so our guests, who had been informed that beer and wine would be free of charge, were then asked to pay for their wine. Needless to say, we were not happy and embarrassed. 2) The Food: While the food was excellent, we were deeply disappointed that the vegetable we had chosen was switched without our knowledge. For the amount of money we paid, it seems like a common courtesy to let us know about this, or ask. What's the point of us choosing our food if the chefs/venue are just going to decide what they feel like cooking. 3) The Cupcakes: Lancer Catering required us to use Buttercream Cakes for our cupcakes or would charge us $2 per person NOT to use them. I would definitely recommend Buttercream for the quality of their cupcakes. HOWEVER, this review is on the venue staff. At the end of the night, we asked if all of the cupcakes had been restocked/used, as we noticed that some flavors were gone. We were told that they'd been restocked and none were left except what were still on the stands. Upon asking for the boxes so that we could take the rest of the cupcakes home, we were brought three FULL BOXES of our cupcakes that were never placed on the stands. We can only assume from this that the wait staff was planning on taking these home with them. 4) Party Favors: We provided each guest with a small box of chocolate at their tables. At the end of the night, we were informed by MULTIPLE GUESTS that as the wait staff was clearing tables, they were REMOVING these FULL boxes from the tables. So, not only were we limited in what we were allowed to give our guests, the gifts we did give them were taken by the venue's staff. 5) The Venue: Edinburgh has two event spaces, but only one room in which to keep belongings or get ready for the wedding party. We were not informed or even offered the option of this room, but when I inquired was simply told they had nothing to offer. When told by an outside source that Edinburgh has locker rooms, we asked if we might use the locker rooms to change before photos and were greeted with what we'd come to expect: yes, we can use the rooms to change but we can't leave anything in the rooms during photos. No suggestions or offers of "please feel free to use the locker rooms to change, and you can use my office or [insert space] for anything you might need to store."

tiness of the Buttercream cake, our experience was top shelf!

e things to say.

ducated decisions about what we would need for our wedding size. We enjoyed the whole experience with her.

ancer Catering. From the start, they were able to answer my questions, provide their own recommendations, and further provide detailed timelines and information that helped the big day go a lot smoother than anticipated. Their food was absolutely delicious, both on the tasting and the actual event. I received so many compliments from my guests that my wedding was one of the best weddings they have been to and I couldn’t have pulled it off without Lancer Catering. I highly recommend Lancer Catering at Woodland Park Zoo for any event, including a wedding as you will not be disappointed! I cannot say enough positive things about Lancer Catering.

nd our Event Manager Lindsay was wonderful, working with us to incorporate every little change until the final day. And to add even more excitement, our wedding took place during the worst April blizzard in Minneapolis history - but that didn't stop Lindsay and her team from showing up and doing an absolutely wonderful job. We're so grateful to Lancer for going above and beyond in every way. Thank you!

and the food was delicious. My quest gave us so many compliments; they were so pleased with the food and venue. I had the wedding of my dreams and I couldn't have done it without the guidance and support from Cheron. She is truly a blessing.

replenished before everyone had a chance to have even a few chips and salsa. The table decorations, however, were very nice. The server came around to our table early, marking down the how many of the different entrees were needed. Things went down hill from there. One person at our table never got a salad. The amount of salad appeared to vary by plate. The salad plates were not cleared from our table before the entrees came out (1/2 hour after the salads were served) and the server simply plunked the entree down on top of the salad plate (not very professional). Two people at our table got their entrees 5 minutes after the majority of us had gotten our entrees and the last person got their entree 7 minutes after that ... in spite of our server checking how many were needed earlier. It would have been nice to have a steak knife for my entree instead of a serrated table knife. We asked about a bread basket 1/2 though our entrees and were told there wasn't any more bread. When we told them that we hadn't gotten any bread at all a bread basket suddenly appeared. Unfortunately, it appeared to be day-old baguettes sliced at an angle. We didn't get any wedding cake until we mentioned it twice to serving staff. It was finally served to us nearly 2 hours after everyone sat down for the meal and one person at our table almost didn't get a piece of cake. All of this was especially aggravating as our table was toward the back of the room and we could see the front of the room getting very good/attentive service.