We used Laura Clare for our wedding and I have to say, I was a little disappointed in the final product.
We had worked with Laura quite a bit before the wedding, even providing an outline of our vision and ideas and discussing what the day... would look like multiple times. She even offered ideas that we were really excited about, for example: each bridesmaid would have a bouquet of unique flowers and my bouquet would be a mixture of all of theirs to represent that each one of them was a part of me. I thought that was really sweet. We also discussed the boutonnières for the boys being a starfish with a little bit of greenery behind it. We were feeling really comfortable and confident with Laura and thought she'd be the last vendor we'd have to worry about.
A week before the wedding, I found out that Laura herself wouldn't be coming to set up, which I was surprised about because the entire time during the planning process, there was no discussion of this. Having someone help her, yes; her not being there at all, no. I was a little frustrated with this because I never spoke with anyone except Laura and I thought that there would be details lost in translation. As frustrated as I was though, I didn't worry because I was confident in the conversations that we had throughout the entire planning process. Because of this confidence, I didn't let her know that I was disappointed... maybe a mistake on my part, but again, plenty of planning and discussion had happened.
I'm not sure what happened between our conversations and the creation of our order, but all the girls' bouquets except the maid of honor's were the same, none entirely a unique flower. And the boutonnières were green leaves with starfish clearly just hot glue gunned on them. Needless to say, when the flowers arrived at the location I was speechless. I asked the individual who was making the delivery for the petals for the flower girl basket and she said she left them at the reception venue for me.... I'm sorry, where does that make sense? She did pick them up and bring them to us as requested, but that was the cherry on top for me.
The alter pieces at the ceremony were beautiful and more than we imagined, and those we were very pleased with. The floral arrangements on our reception tables were beautiful as well, not exactly what we discussed, but still beautiful. None of the flowers we received were dying or wilted, they were absolutely beautiful, but it just wasn't our vision. Our vision was clearly presented and discussed and we thought it was understood.
I reminded myself that the flowers weren't the most important part of the day and the day of, it didn't bother me. After the fact, however, I may have chosen a different florist if I had read of an experience like mine though.