We contracted Leidy and Josh for our 10/10/20 wedding in July 2019. Because of COVID, we had to downsize the ceremony and postpone the reception to April. Leidy and Josh agreed to this, but in September 2020 tried to offer us alternate shooters... as they had another couple who wanted to move to our date and “pay full price”. We declined alternate shooters because we wanted Leidy and Josh.
Five days before the wedding, Leidy emailed us to let us know that both she and Josh contracted COVID. They offered us the alternate shooters again, or a refund so we could find a replacement. After several hours making phone calls and sending Instagram DMs, we secured a new photographer. L&J refunded our money and we wished them well as they recovered.
Later we found out via social media that L&J shot another wedding on 10/10. This other ceremony was small and outside, beginning just as our contracted coverage was set to end. The photos appeared on L&J’s blog with a photo of the invitation with the time, location, and date (which they took the time to white out). They’ve since redated that blog to an earlier day than the wedding took place. A glance at the bride and groom’s social media confirmed it: L&J canceled our coverage but shot someone else’s wedding on our contracted date. Whiting out the date, redating the blog, shooting at a time that backed up to our coverage – it’s clear they felt they had something to hide from us.
Luckily our wedding coordinator offered to step in and mediate the situation for us. We received a full refund and have canceled our contract for April. In September when they said they’d honor our agreement, they decided to fit both weddings into one day.
We’re hurt, offended, and want to issue a warning to other brides and grooms: L&J do beautiful work, and I’m sure they’ve been there for 99% of their couples. But I wouldn’t be willing to take the 1% chance that they will back out on you during the most important day of your life because someone else is “paying more”, which is what appears to have happened to us. A full refund and apology isn’t enough to justify the way this situation was handled – from the call in September to the whited out date on the blog, – we are very disappointed and would absolutely warn against anyone trusting the photographed memories from their wedding to their clearly unreliable hands.