Lillian's Bridal

dered a dress, it would be custom-made to fit me. The "custom-made" dress was nowhere near a good fit. When I picked it up, the staff ensured me their alterations specialist could make it fit without a problem. (I also told the staff upfront when looking for a dress that I have a severe back condition and needed a dress that could accommodate it, as well as one that could be trimmed because I cannot wear heels due to the back condition.) When I took the dress to be altered, the woman told me the dress could not be altered to fit me, as they had promised at Lillian's. It couldn't even be hemmed at the bottom to fit because the lace was all one pattern. The back was completely crooked due to my back condition. She also told me that I could not bend over in the dress or it may tear because it was too delicate. After 5 alteration appointments, it was extremely expensive to alter and did not end up fitting me. I called them in tears and they did nothing to make it right except tell me that the dresses are not custom-made to fit (even though 3 others who were with me heard the assistant say this several times). Do not waste your time or money at Lillian's.

rfect dress and she always made sure that my voice was heard and that I was 100% comfortable and happy. They were flexible and accommodating for an out-of-town bride like me and I could not recommend them more highly!

m there. The dress arrived a whole month later than expected. When I arrived for my fitting appointment at the time they scheduled, no one was there and the shop was closed. My mom, dad, MoH, mother in-law to be, and I were all waiting and no one came. It turned out there was a family emergency, which I understand, but no one called to let us know they wouldn’t be there. We went back another time and were shuffled around by a less than professional clerk, who couldn’t answer our questions and rushed us. We left with the dress and a phone number for alterations. When I called the alterations number they said they needed six months to do it, though the store said we had plenty of time. They scrambled to send us to another alterations lady, and it all worked out in the end. My disappointment was how professionalism went out the window after we paid.

able about what is in their shop but they aren't pushy about it! They will let you choose every dress you want to try on or give you advice on what they think you will like based on your descriptions. I found my dress within the first 30 minutes, but they still had no hesitation letting me try on a few more just to humor me!

experience ever, with personal dressing rooms and a private place to change into the dresses vs all the other places just have you on the main floor where everyone can see you. Alex was an awesome consultant and Danielle really helped tie it all together when I chose the dress. They worked with me on my budget and got me my dream wedding dress! I will always recommend Lillian’s

e and helpful for both me and my family. They had a variety of prices and styles to choose from. I am SO glad I went to Lillian's! Zero complaints!

with the utmost care from not only her, but every associate working that day. This was my 2nd weekend trying on dresses; the 1st was a true nightmare down in Reading. I felt like cattle in Cincinnati, the lighting was horrible and the dresses felt cheap. It was so bad that I went in to our appointment at Lillian’s secretly dreading it. Almost instantaneously, I felt relaxed and actually caught myself laughing and thoroughly enjoying the experience. Lillian’s went above & beyond what I even hoped the perfect dress-shopping experience to be like. From the pleasant lighting, to the calming music, to scented candles, Lillian’s takes special care to create the perfect ambiance. We had our own private suite with ample seating that allowed everyone to relax. The dresses are all incredibly high quality and I was shocked at the reasonable prices. I expected to pay much more for such well-crafted dresses. They have more than enough inventory to meet anyone’s style needs, but not too much to where you feel overwhelmed. I tried on 4-5 dresses and would have been thrilled with 3 of them. The dress I chose fit me like a glove and was 10x more flattering than anything else I’d tried at other shops. It was actually the 1st dress I grabbed from the floor. We were in & out in 45 minutes! I am thrilled with the dress I chose and would PASSIONATELY recommend Lillian’s to anyone searching for the perfect dress and shopping experience!

mind you). Lillian's Bridal was the first store to get me excited about the dress! No other impressed me... They have a great selection at great prices! The boutique's unique design was icing on the cake! I felt like a queen!

were welcoming, the manager was very comforting and felt I was dealing with a professional; someone that was very knowledgeable. I left the shop with a couple of narrowed down thoughts. I emailed later that evening asking about one of the dresses that was an after thought to know the price. She got back to me the very next morning (on a day they were closed) and she gave me her cell number to call back. Called her, chatted a bit and then she texted me and offered to come in on a closed day for me to try the two on so I could decide as I am from out of town. I said yes to the dress and am very happy! Thanks Laura for all your help.

t me take pictures.

being able to browse on my own. Found my dream dress with the help of Tara at Lillian's!

ime of day when I would try to ask questions, and I also heard her mock my price range to another consultant. I honestly can't believe how terrible it was. Very disappointed considering my best friend got her dress there a year ago. Ended up at Alfred Angelo and had a wonderful experience.

shopping down there 5 times dmfor my dress and my friend's wedding dress. The only thing i didnt like is how they say their designers are private and exclusive. Nobody else will have the dress. Not true, their Private Collection Label is a line by Jaquelin. They don't advertise their dresses and its not online. They wholesale it to different stores. i think they may be a joint to christina wu as well. Anyway, the bridal store gave me my dress and the tag that has the size and style number was cut off. I mean can't you just tell your customers they are Private Collections by Jaquelin and they are not advertised so it's harder to find. I like honesty. Plus my dress was 1300 in sale they said but i found it for 600 at another store. That store also provided me with this information about my dress. I now wish i waited to get the one I did. its okay because now I'll let other brides know what i wished i knew.

, and aunt. It was my first time trying on wedding dresses, and honestly I picked Lillian's for my first spot because two of my friends had gotten their dresses there and it was local. But I ended up loving it and finding my dress there! The store is nice, they have private dressing rooms with pedestals, full length mirrors, and seating for anyone who comes with you. Hanna was my consultant, and she was very knowledgable and helpful. After chatting about what I was looking for, I was able to look through the racks and select gowns that stood out to me and she selected some. I was able to try on whatever dresses I wanted, I probably tried on 15-20 and they even pulled them off the mannequins. I ended up with 4 very different dresses as my favorites, which they recorded and saved under my file. I was then able to make an appointment later and returned with my bridesmaids to select my dress. They pulled the 4 dresses I had saved and we retried them all on. They're really good about letting you stay in the dresses and retry them on and go back and forth. They have jewelry, shoes, and veils that you can all put on to help you visualize the look. The only thing that was difficult was not being able to take any photos until after you select your gown, which was hard since my maid of honor lives out of town so I couldn't show her any pictures until I had already selected my gown. My dress was reasonably priced, especially compared to major designers. I also purchased a veil and belt to go with my dress. They have in-house alterations which is really convenient and nice, Behar's Studio. She was very thorough and did and excellent job but she can be a little hard to get ahold of. Thank you Lillian's for helping me find my dream dress!

before pulling what she thought I would like based on my reactions to those. Danielle obviously loved what she did and helped me to feel comfortable and have fun during my appointment. Danielle was so helpful and even let me stop in unannounced TWICE and let me try on what ended up being my dream dress and stay in them for as long as I needed. By the time I had it on the third time, I had tried on enough dresses to know that no other dress could compare and I absolutely love the dress I ended up with! Danielle gave me space when I needed to process things but was also there exclusively for me when I was in the shop. She didn't try to pressure me into anything or try to rush me, which wasn't true of all of the shops I went to. I would definitely recommend going to this boutique!

on A LOT including things I didn't think I would want (just to rule it in or out), until we found the right combination of everything. I got teary eyed looking at myself for the first time once we found the right dress. Great experience, excellent service. Everything from the atmosphere to the customer service made me feel VERY comfortable. Highly recommend.

ll recommend Lillian's to anyone and everyone. No, they don't let you take pictures of every dress you try on but that is because their styles are uniquely their own....you can be sure that there aren't hundreds of brides around the country who have already worn or will wear YOUR dress! I was allowed to as many pictures as I wanted once I committed to my dress. I'm so glad I went there!

lot of fun and my consultant didn't try to push my in any direction. I was able to try on multiple styles while still staying within my price range. I used the alteration services on premise which also was professional and did a great job. The dress had some seams that weren't laying completely flat. She was able to make the dress fit my body perfectly and he bustle looked great too. I loved my dress and would recommend any bride looking for options to check out Lillians! Great selection and professional staff.

ing at was half the price of other stores. Hannah was very helpful and answered all of our questions. Their alterations person is upstairs so she was able to call and ask for certain pricing on some of the things we wanted to do with the dress. All of their dresses are very affordable (less than $2500). I would send any bride to this place in a heartbeat.

he time to help me create what I was looking for within my budget. The atmosphere is quiet and relaxed. I have already recommended another Bride to Lillian's--she actually bought a dress! Do yourself a favor and shop Lillian's first.

ssed I wanted and dresses they also thought would be good for me. The second dress I tried on I fell in love with. When I went they were having a sample sale! It was an excellent deal on everything, dress veil, and hair comb. Can't wait to wear my dress!

Lillian's they asked what style I was looking for and what type of dress I had in mind. She immediately pulled a few dresses but said she had one in particular in mind. It turned out that the dress she had in mind was the first dress I tried on and the one I went home with. Lillian's made me feel extremely important, like I was a true Princess. They put me in my own room with my family and helped me every step of the way!

y have a great selection. Also, the seamstress that they have on-site is wonderful!

sure not to show me dresses out of my price range, unlike other places. The first one I tried on ended up being the one I bought (even after going to many other shops). While there were others like it, there were none that were made as well as that one for the price that it was sold for. It was done by one of their private designers. I also bought the belt and veil there. I loved the belt, but it was out of my price range so they were willing to work with me on the price. Another younger lady helped me the day I came back in to order it and she was also helpful. It came in about a month earlier than they said it would, which was great. The only downside was that when the dress came in, I ended up needing a lot of alterations done than what was expected based on the one I tried on. However, the price for that wasn't major so not too bad. Overall, I definitely recommend the shop to other brides.

mermaid gown and tried so hard to convince me I loved it instead of realizing I was very uncomfortable with the gown. Even suggesting I settle because of time and that it would "grow on me".

and helped me find the perfect dress at a price I could afford. They also have an amazing seamstress there which was very helpful.

, but ended up buying the first dress I tried on! I wanted a dress with straps, which is hard to find, but Hannah assured me that Bahar, their in-house seamstress, could add custom straps to any sleeveless dress. My dress was a sample, so it was half-price, and Bahar did an amazing job of adding cap sleeves to the dress that looked like they had always been there. I would recommend Lillian's and Bahar's Studio to any bride-to-be!

self has a wonderful atmosphere; its very personal. They even kept my dress for me for over a year after I had bought it. They have an alterations business upstairs, and the lady that runs it was wonderful as well! My mother and I went in "just for fun" and found the perfect dress for me. It was half the original price.

ednesday night, without an appointment, and they gladly let me try on dresses. The quality of their dresses far exceeded that of any of the chain bridal stores! I fell in love with a dress that was a little more than I wanted to spend, but I could not imagine getting married in anything else. The dress that I chose was probably my favorite part of the entire wedding, and I'm looking for an excuse to wear it again ;) Bahar did an amazing job with my alterations, and my dress fit perfectly on my wedding day. We also ended up renting suits from Lillians. Hannah was extremely patient and helpful throughout the entire process, and the results were perfect. I would highly recommend shopping locally and choosing Lillians. You won't be disappointed!

rice and so I went back at least 4 times to try it on and debate. Finally, they threw the veil in for free and I went with it. I definitely was not planning to spend as much as I did here, but my dress was great quality and I absolutely loved it! The only downside was the price, and I had to pay a rush fee even though it was almost 6 months out. They do have lots of dresses half off though and a wide range of selection in terms of price. I just happened to fall in love with this one. My alterations were perfect and it fit like a glove. Bahar does a great job and quick work.

me in when they expected.

e put that dress on it was just perfect for her. I also found my mother of the bride dress at Lillians.

out the door with your dress all fitted for your wedding! It was an amazing experience and one I will cherish!!!

and the satin bow for free. When I went in there for my second fitting, someone else assisted me. While I was modeling the dress and seeing how it fit, she was sitting and acted like she didn't know what was going on- not very proactive. I would ask her how it fit, and she would say one-word answers. Finally someone else helped us (I think she was the owner), and she was super helpful. Getting alterations was no problem. They have someone who works upstairs in alterations (her name is Bahar), and she was great! She knew exactly what needed to be fixed on my dress, and my dress looked amazing on my wedding day.

long with the other ladies there! I hope that she is still in business when I have a daughter so that I can take her to the same place!

ually have your own room that has an area for you put dresses on and an area for your guests to sit for when you come out. This was the first place I went shopping and it spoiled me. I went to David's Bridal and you lose any sense of privacy. Lillian's is not a cheap bridal store. Dresses were on average around $1,200 but I was able to price match my dress from another store. When I presented this competitors price they gave me the option to either match the price or get a free veil or headpiece. I thought this was great because I really wanted to stick with them because they had provided such great service. Overall it was a great experience. I would recommend Lillian's if you're willing to spend a little more (for a better quality dress and a better experience) but I'd also suggest trying to find your dress cheaper somewhere else and you can still get a decent price! I was happy with my experience.

g Cincinnati's bridal district) and Lillian's was by FAR the best. Each future bride has their own fitting room complete with fabulous, chic decor and beautiful big mirrors, and the selection of gowns is plentiful. Lillian's carries top designers; the dresses are simply to die for.

derful job. The store is awesome and made our daughter feel like a princess in their beautiful dressing room. Our daughter looked so magical on her special day in her wedding dress from Lillian's. James and Pamela Stephens

out of my price range. Also if you wait a week or two they lower the price. Ugh! Went WAY over my budget on dress and accessories. Spent $607 for my veil and headpiece:(

nt do. The alterations lady upstairs was also awesome and very helpful. Might I also add that I am a plus size bride (Size 18) and they had many dresses in my size.