4.8
Verified reviews from real couples
Stunning Wedding Photography Made Hassle-free
National
Travels up to 150 miles See details
Videography services available
Absolutely loved the ease of booking and the way my photos turned out! We chose a 6 + 4-hour two-photographer session and received our photos back less than a month later. We got everything single-shot and had a great time sorting through them all. We loved our experience and would absolutely recommend them to anyone!
Chloe W.
5.0
They where easy to work with, my photograghers were such a highlight of the wedding.
Sam B.
5.0
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Laura Evans
MANAGER
Typically responds within 24h
AWARD WINNER (3X)
Thanks to recommendations from couples on The Knot
💫 Lily & Lime offers customizable and affordable wedding photo + video in Austin, with packages from $895.
Lily & Lime believes that beautiful days deserve to be remembered for a lifetime. Austin wedding photography is unmatched with Lily & Lime to capture the tranquility of Lake Travis, its delectable food scene, and the cool vibes of Rainey Street. Their affordable, photojournalistic coverage also extends to the Austin Suburbs, so whether you’re a newly engaged couple taking quirky engagement photos in downtown Austin, toasting to your bridal party at your rehearsal dinner in Georgetown, or dancing the night away in Dripping Springs to celebrate your love, your day can be perfectly covered!
Lily & Lime’s trusted team of Austin wedding photographers and videographers have a passion for capturing candid moments as the magic of your day unfolds. Their eye for detail ensures that every tear, toast, and emotional moment is encapsulated for you to look back on for years to come. Booking Lily & Lime’s services is convenient and done online from the comfort of your own home. Like your love story, your wedding day needs are unique. Packages at Lily & Lime are fully customizable, allowing flexibility for any budget. If you are a newly engaged couple planning your intimate elopement, or if you’re planning for a multi-day event with hundreds of people, there is a package for you! The portfolios of their talented Austin wedding photographers can also be viewed online for you to choose from for your special day.
Services are also offered so that each part of your Austin wedding journey is captured! Coverage is able to be provided for your engagement party and rehearsal dinner, and portrait sessions are also available for your engagement session, day-after session, trash-the-dress, or an anniversary shoot. Lily & Lime also offers exceptional services for your photography needs after the wedding day, such as photo printing, album creation, and a suite of other products to turn your favorite moments into iconic pieces of art in your home.
They say, ”Everything is bigger in Texas,” and that applies to the skill and experience of each wedding photographer listed with Lily & Lime. The talented, world-class Austin wedding photographers at Lily & Lime do more than just take photographs–they frame the magic of your wedding day so it lasts a lifetime.
Details
Destination Weddings
Destination Wedding Packages
Photo Shoot Types
Bridal Portraits
Day After Session
Engagement
Trash The Dress
Photo & Video
Digital Files
Film Photography
Online Proofing
Photo
Printed Enlargements
Printed Proofs
Second Shooter Available
Social Media Sharing
Wedding Albums
Photo & Video Styles
Artistic
Classic
Documentary
Dramatic
Lifestyle
Modern
Vintage
Wedding Activities
Getting Engaged
Rehearsals & Parties
After Party
Wedding
After Party
Awards and Affiliations
3-Time 'Best of Weddings'
2025.2020.2019.
Best of Weddings
The Knot independently assesses vendors for this award—it’s never self-reported. We base it on firsthand experiences from real couples and guests, and they must have a 4.5-star average across 7+ reviews in the qualifying year.
Join couples who chose award-winning vendors for their wedding
Meet the team
Laura Evans
Manager
Hi, I'm Laura! I've always loved the simplicity of Lily & Lime's services, but know how important it is to feel supported while planning a wedding. That's where I can help! :) Let me know if I can check availability, go over package options, make suggestions based on budget, or just listen if you need to talk through your day.
Reviews
4.8
out of 5.0173 reviews
Your trust is our goal. Our community relies on honest reviews to help
you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Lily and Lime makes booking easy with helpful coordination and user-friendly tools that simplify planning. Reviewers praised professional, friendly photographers and videographers who delivered abundant, high-quality photos quickly and included full copyrights. Communication and customer support were responsive, and many felt the service offered great value.Review photos
Showing slide number 1 out of 9
Alana N
Highlighted review.
5.0
2/16/2025
Amazing service and i absolutely LOVED my photographer. Pricing was great and Nora was super helpful!
Response from Lily & Lime on 02/19/2025
Hi Alana, thank you for your kind review! We’re so glad to know that you loved working wit...
h your photographer and found Nora so helpful. It’s wonderful to hear that everything, including the pricing, met your needs!
Chloe W
5.0
5/12/2026
Absolutely loved the ease of booking and the way my photos turned out! We chose a 6 + 4-hour two-photographer session and received our photos back less than a month later. We got e...
verything single-shot and had a great time sorting through them all. We loved our experience and would absolutely recommend them to anyone!
Response from Lily & Lime on 05/18/2026
Hi Chloe, thank you for your kind words! We’re so glad you had such a positive experience ...
and would recommend us to others.
Any questions?
Sam B
5.0
1/06/2026
They where easy to work with, my photograghers were such a highlight of the wedding.
Response from Lily & Lime on 01/12/2026
Hi Samantha, thank you for your kind words! It’s great to hear how easy the team was to wo...
rk with and how much of a highlight your photographers were on your special day.
Taylor K
5.0
12/04/2025
Loved having Lily & Lime photographers and videographers at our wedding! They were timely, professional and kind. HIghly recommend! You'll love the end result.
Response from Lily & Lime on 12/05/2025
Hi Taylor, thank you for your kind words! It’s wonderful to hear how timely, professional,...
and kind the team was on your wedding day. We’re thrilled you loved the end result and appreciate your recommendation!
Christe A
5.0
6/03/2025
Prefect in every way very beautiful
Response from Lily & Lime on 06/10/2025
Hi Christe, thank you for your short and sweet review! We’re so pleased to know that every...
thing turned out beautifully for you.
Valerie S
5.0
4/01/2025
We absolutely loved using lily and lime!
They made everything easy for us with their checklist and our photographer Greg was amazing at being able to capture our wedding beautiful...
ly
Response from Lily & Lime on 04/09/2025
Hi Valerie, we’re thrilled to know you had such a smooth and enjoyable experience, and tha...
t Greg’s photography truly brought your wedding to life. Thank you for sharing!
Jennifer G
5.0
1/21/2025
I cant say enough good things about Lily and Lime. I first heard about them from a friend who just got married. I originally used them to find my photographer, and to my surprise, ...
Lily and Lime also came with a wedding coordinator, which made everything easier for me. My photographer, John, was absolutely amazing! We spoke on the phone before the wedding, so it was nice to have already spoken to him before we met in person. He made me and my husband feel so comfortable in front of the camera. He was very professional, cheery, creative, and inviting! It was a pleasure having him as my photographer to capture all the beautiful moments of our wedding! My wedding coordinator, Nora, was awesome! Because of her, my planning came along so easily! She sent me a timeline to feel out and because of that timeline, that is what made all the planning come to life! She was on top of it when everything had to be submitted. I would recommend Lily and Lime to EVERYONE getting married!
Response from Lily & Lime on 01/23/2025
Hi Jennifer, thank you for taking the time to share such detailed feedback! It’s wonderful...
to hear about how much you enjoyed working with John and Nora, and that their support made your wedding planning and day so seamless.
GARY M
5.0
12/06/2024
Lily and Lime was simple to use and we got a ton of photos. All photos belong to you so you don't have to worry about copyrights. From the time of interest to the delivery of the p...
ictures, our coordinator Nora was there every step of the way. The pre event forms were easy to understand and fill out.
We selected Jana and an associate photographer for our event. Jana was professional with plenty of helpful tips and ideas for photos. We recieved a sneak peek of editors choice photos about a month after our wedding and the full gallery less than a week after. Overall, we got the value for our money and are very pleased with our photographers and the gallery we received.
Response from Lily & Lime on 12/10/2024
Hello Gary, we’re so glad to know that you had a great experience! It’s fantastic to know ...
that the process felt seamless, with Nora’s support making everything smoother. We’re thrilled to hear that Jana’s professionalism and ideas added to your special day and that you’re happy with the gallery and the value provided.
Jennifer M
5.0
11/26/2024
Lily and Lime was simple to use and we got a ton of photos. All photos belong to you so you don't have to worry about copyrights. From the time of interest to the delivery of the p...
ictures, our coordinator Nora was there every step of the way. The pre event forms were easy to understand and fill out.
We selected Jana and an associate photographer for our event. Jana was professional with plenty of helpful tips and ideas for photos. We recieved a sneak peek of editors choice photos about a month after our wedding and the full gallery less than a week after. Overall, we got the value for our money and are very pleased with our photographers and the gallery we received.
Response from Lily & Lime on 11/28/2024
Hi Jennifer, thank you for your lovely feedback! We’re so happy to hear that Nora was help...
ful throughout the process and that Jana’s professionalism shined through. It’s great to know that you’re loving both the sneak peek and your full gallery!
Ian L
1.0
7/04/2024
Messed up photos and refused to give refund unless an agreement was signed saying no criticism of the company or even talking about the situation was allowed. Operates on bad faith...
and thinks they can silence people. Karen.
Audrey H
5.0
6/24/2024
I hired them for my wedding and they did a beautiful job! The photos are amazing and the photographer did an excellent job! I highly recommend them!
Response from Lily & Lime on 06/27/2024
Hi Audrey, thank you so much for your kind words! We're thrilled to hear that you loved th...
e photos from your wedding.
Ashley G
5.0
6/24/2024
I used Lily and Lime for my wedding back in April and it was a huge success! My husband and I got married in Austin (which is my hometown) but we live in Las Vegas. Having a place ...
where we could look through photographers and select one without having to make multiple trips was a lifesaver. The photos turned out beautiful and the photographer and her associate had great ideas for the day. I would recommend Lily and Lime to anyone planning a wedding who has questions about finding a photographer.
Amber S
4.0
6/04/2024
This is a gig sight for photographers in the area. Atosa is awesome and the customer service for the site is timely. It is somewhat expensive. We had one photographer plus a few ad...
d ons and paid over $2k so this may not work if you are approaching with a tight budget.
Response from Lily & Lime on 06/10/2024
Thank you for sharing your positive experience, Amber! It's great to hear that Atosa provi...
ded exceptional service. We appreciate your kind words and recommendation.
Madison P
5.0
4/05/2024
Our photographer Amy and videographer Bryan were both amazing! They were both very helpful when it came to times and details. Both our photos and video came out beautifully. Lily a...
nd lime had great communication with me as well throughout the whole process.
Response from Lily & Lime on 04/12/2024
Hi Madison, it is great to hear about your positive experiences with Amy, Bryan, and the r...
est of the team. Thank you for sharing your positive experience!
Isabella D
5.0
4/04/2024
Lily and Lime was one of the best vendors for our wedding in March of 2024! They were quick to respond to my initial inquiry, the services were easy to book, and the website was us...
er friendly. The photographer we were assigned turned out amazing. She called a few days before the event to go over details: she was informative, knowledgeable, and great to talk to! The photos turned out PERFECT and I have them all around my home. We specifically requested lots of candid photos with our guests, and she absolutely delivered.
I highly recommend using Lily and Lime!
Response from Lily & Lime on 04/08/2024
Hi Isabella, we truly appreciate your thoughtful review. Knowing that you found our bookin...
g process user-friendly and our team responsive and helpful brings us great joy. We're especially glad to hear that the candid photos with your guests were to your liking and that you're enjoying your pictures. Thank you for recommending us!
Haley S
5.0
2/01/2024
Lily and Lime is a great company to hire for your special day! They were so helpful and accommodating when we had to change our wedding date! Allison was our photographer and she w...
as so amazing on the wedding day. We are very happy with our photos!
Response from Lily & Lime on 02/16/2024
Hi Haley, we appreciate your positive feedback! We're glad to hear that our team was great...
for your special day. It's wonderful to know that Allison, the photographer, captured photos of everything and that you are very happy with the results.
Eric F
5.0
1/29/2024
My wife and I had a wonderful experience with our photographer. They managed to capture alot of great, special moments, and the pictures came out amazing.
Response from Lily & Lime on 02/16/2024
Hi Eric, thank you for your kind words! We're delighted to hear that you and your wife had...
a wonderful experience with our photographer. Capturing those special moments is what we aim for, and we're thrilled the pictures came out amazing.
Amie F
5.0
1/18/2024
We had a great experience with Lily and Lime. I on had to get customer support once when I had trouble downloading photos. They were super quick to fix it and get back to me. Our p...
hotographer was fantastic. For what we paid, she greatly exceeded our expectations! So glad to have an option like this to make our wedding possible!
Response from Lily & Lime on 01/24/2024
Hey Amie! Thank you for your kind words! We're delighted that our services met your expect...
ations.
Brittany J
5.0
1/09/2024
We had a wonderful experience! Our photographer, Diego was incredible! He made the experience as fun and painless as possible. Our family and coordinator were still raving about hi...
m months later. We love the photos too.
Response from Lily & Lime on 01/11/2024
Hi Brittany, we're thrilled to know that you had a wonderful experience with our photograp...
her Diego! It's great to hear that he made the photo session fun and painless. We appreciate your feedback.
Rebekah B
4.0
5/24/2022
We really enjoyed the service we received and our photographer was fantastic. We were a little disappointed with the ease of getting our photographs but they turned out amazing!
Response from Lily & Lime on 05/26/2022
Thanks for all the love and appreciation for our team and talent, Rebekah! It was a fun ex...
perience for us too, working with us! Best wishes to both of you.
Nicholas F
5.0
10/01/2021
We ended up using Lily & Lime after searching through a bunch of different photographer options. We spent a lot of time looking through each different services photographers, and t...
he ones over at Lily & Lime definitely felt more natural. The pre-wedding questions/support were easy and clear, as well as the post-wedding support. The pictures were finished and sent back to us right on schedule.
Most importantly the pictures looked fantastic! Our photographer Martina was amazing! She wasn't just taking random photos, but making sure every aspect of each photo looked amazing. Also, she was just a blast to have around!
Response from Lily & Lime on 10/06/2021
Hey Nicholas, we are glad that amongst all the others, you chose us! It was a pleasure wor...
king with you too! Thanks for all the love and kind words for Martina! We are delighted to hear that you loved all the photos!
Christina D
5.0
4/13/2021
Working with Lily and Lime was such a great experience! They had the best prices, great choices, and amazing quality photos. My husband and I didn’t want anything too fancy or too ...
edited, we just wanted simple pictures of an amazing day, and they delivered! The whole process of booking them, setting up our wedding plan, and choosing a photographer was SO easy we thought we were missing something, but it really was just simple and low stress. I highly recommend them for ANYTHING!
Response from Lily & Lime on 04/15/2021
Hey Christina, we are glad that we were able to deliver what you expected from us! We alwa...
ys tend to make wedding planning an easy breeze for our couples! Thanks for all the kind words and appreciation for our talents! We are delighted to hear that you liked our service along with all the photos clicked by our professionals. We wish you both many more happy days in the future! Thanks again for all the love and recommendation!
Sara K
5.0
10/07/2020
I am so happy with my photos! The photographer Lily & Lime provided was absolutely amazing!! I struggled to find an affordable photographer that was willing to travel to my venue, ...
even a year in advance. Lily & Lime was the most affordable service I came across and I was able to access all of the photos from the event at no extra cost. I am so happy with their service and recommended it to my friends!
Response from Lily & Lime on 10/09/2020
Hey Sara! It is so delightful to know how happy you are with your wedding pictures and our...
services. Thanks for your recommendation to the other brides.
Kyla F
5.0
9/28/2020
I could not have been happier with the service and experience my now husband and I had with Lily & Lime for our wedding photography and videography! They responded quickly to any q...
uestions we had and even provide you with an online wedding planner to fill out for your photographer/videographer to make sure they capture exactly what you want on your big day! They were absolutely amazing and we highly recommend them!
Response from Lily & Lime on 09/30/2020
Thanks, Kyla! It is awesome to know that you loved our entire process along with your wedd...
ing pictures and videos captured by our talents. Thanks for your recommendations as well! We at Lily and Lime wish you countless happy years of love and togetherness!
Victoria N
5.0
1/04/2020
We had a great experience using Lily and Lime! I especially liked getting to look through several photographers portfolios before deciding on Josh. We did and engagement session se...
veral months before the wedding so got to meet Josh & his awesome wife and get used to their styles and personalities. They were so awesome to work with! Our wedding photos were available several weeks before anticipated & are honestly stunning. And the price couldn’t have been better!
Response from Lily & Lime on 03/11/2020
Thanks a lot, Victoria for this lovely review! It feels great to hear about your experienc...
e with Lily & Lime and that you loved your talents work. It was a pleasure working with you!!
Shannon L
4.0
11/09/2019
I wanted photography and videography for your wedding. But the industry is inflated and I could only find about 3 options that were affordable AND I felt the quality was something ...
I would be happy with. I loved that we had multiple photographer portfolios to choose from to pick the style we wanted for our photos. We did an engagement session which allowed us to meet and become comfortable with our head photographer (Amy) for our day. Our whole team connected with me early the week of the wedding and worked with me throughout the day to make sure we got all of the shots we wanted and more. The planning tool is a little confusing at first but the customer service at Lily and Lime is the best and answered all of my questions quickly and thoroughly every time they came up. When our video came back I had a few things I wanted to change and the editing process was so easy and we got the edits back quickly. We had sneak peak photos about 2 weeks after the wedding and all of our photos were done in about 1 month. I couldn't be happier with our decision to go with Lily and Lime. We saved money and have photos and video we can display forever.
Stacy Lynn B
5.0
9/27/2019
My now husband and I could not have been more happy with our experience or pictures from Lilly & Lime! We engaged them very late in our wedding planning process, and that did not s...
tunt our service or slow down our photography planning process for our big day with Lilly & Lime. Our Customer Support Associate, Nigel very promptly replied to my request and got the planning process going! It was not long after we engaged Lilly & Lime that they connected us with Madelinne Grey, our fantastic wedding day of photographer! Madelinne did the absolute best job and truly captured the special moments of our wedding day, and it was so natural and authentic! Not only that, but Madelinne is a very down to earth, calm, and enthusiast person who makes capturing your wedding day magical and stress free (So needed when you are a bride wanting the perfect day). We cannot express how grateful we are to Lilly & Lime photography and definitely recommend them to anyone looking for professional and tasteful photography for your Wedding, without the outrageous price tag!
Vanessa W
5.0
9/19/2019
We had a wonderful experience working with Lily and Lime. Our photographer worked to give us poses and style that we liked, so we ended up with photos that were exactly what we wan...
ted. Planning photography for the day was really easy on the website and the photographer emailed and called me a week before the day to plan specifics. The best part is that we received our photos only 10 days after the wedding!
Brooke G
5.0
7/11/2019
They were super easy to work with and totally affordable. Our pictures were everything we dreamed of. Our photographer went above and beyond, he caught every aspect of our wedding ...
and we can truly we relieve our night.
JESSICA A
5.0
3/25/2019
The customer service team was amazing! It's so easy to choose your plan and photographer. After I booked online the rep called met to let me know there was a photographer that ha...
s worked my venue before and was familiar with the great places to take pictures. I loved how they went out of their way to pair me with the best photographer ever! Amy was amazing! She was like part of the family and took tons of amazing photos. I am so glad I chose to use this company. It was way more affordable and the pictures are amazing. I look at them every day! Thank you Lily & Lime and Amy!
Jennifer P
5.0
3/22/2019
Lily & Lime was excellent from the first contact to receiving our full set of photos early. Customer service was spot on, and super helpful, and our photos were better than we ever...
imagined! I highly recommend Lily & Lime!
Rachel M
5.0
12/29/2018
Our photographers were amazing to work with. They were knowledgeable and helpful when we weren't 100% sure on where we wanted pictures at. They were quick to respond to questions a...
nd helped to make planning from out of state a breeze!
Lauren Y
4.0
12/27/2018
I got married in Brooklyn in August 2018 and hired a photographer, Raymond , through Lily and Lime. I went with Lily and Lime because of their affordable packages and because of c...
onvenience. Navigating the website was really easy, and it was also easy to reserve a photographer. Raymond was very professional and so positive throughout the day. I looked at his portfolio to choose him beforehand. I was able to have a conversation with him before the wedding. He was really great to work with! I would recommend Lily and Lime especially if you are looking for an affordable photographer and don’t need that much contact with the him or her before booking. It worked out well for us!
Karen C
5.0
12/26/2018
Lily & Lime is a great choice for wedding or event photography. Their customer support staff responds quickly to inquiries, their online platform is user friendly, and their photog...
raphers are professional.
Our photographer, Violeta, went above and beyond to capture the important moments of our wedding. She interacted well with the guests and was able to direct people into poses quickly and politely. We have no regrets about our choice to go with Lily & Lime!
Brandi B
5.0
12/19/2018
Lily and Lime was FANTASTIC!
Overall: They were incredibly easy to work with. You can pick your photographer based on who is available that day. Before your wedding, you have to f...
ill out what you expect your timeline to look like for the photographer to prepare. Our photographer called us the week before to get a more detailed timeline and the day of the wedding she was on top of it! She took pictures of anything and everything and we are so very grateful to have found her using this service.
Budget: The amount you pay is based on the time you want, not the name of the photographer. There was no guesswork in pricing. It was easy picking the photographer right for our wedding without being worried if they were within budget.
Turnaround time: I have heard from several people that have waited over a year to get their wedding photographs back. I feel with Lily and Lime there was a nice middle person to make sure we got what we needed in a timely manner.
If you don't have a specific photographer you want to work with, this is the best route you can go.
Danny L
4.0
12/18/2018
If you know don't know where to start with wedding photography, Lily & Lime should be your FIRST stop. They have a wonderful online platform that allowed me to let them know what k...
ind of photography experience my wife and I wanted to have on our special day. The photographer was professional and friendly and did an amazing job taking pictures. However, I wish the photographer was more creative and captured more than what we asked for.
Jessica B
5.0
12/16/2018
Lilly and Lime was great to work with-very easy and didn't have to worry about a thing!
Katlyn R
5.0
12/12/2018
Loved Wendy! Her and Shannon were very professional and sweet. They got pictures of absolutely everything and I have a digital copy of over a thousand pictures. The price was g...
reat compared to many photographers of the same quality in my area.
Ren B
4.0
12/03/2018
Best deal I found for photographer. You'll get what you pay for. Had some problem with the first photographer, however, customer service was very responsive on resolving the proble...
m. Glad we got to work with Sarah for our engagement and wedding shots, she's very friendly and make our photo sessions very comfortable!
Annabelle A
5.0
12/01/2018
Their professionalism and customer service is outstanding! They work with you if there's an issue and treat you like you're their only customer. I highly recommend them.
Lisa L
5.0
11/29/2018
My husband and I were a little hesitant to work with Lily & Lime given the “hands-offness” of the photography crew up until the wedding week but we loved the price L&L offers comp...
ared to going direct to the photographer/videographer. The Lily & Lime process and platform was straight forward and if we were ever confused or had questions L&L support team was on it. The automated emails along the way if/when there are specific actions that need completed in a timely manner were helpful.
CHOSING YOUR PHOTOGRAPHER IS PROBABLY THE MOST IMPORTANT PART OF THIS PROCESS. Do some online stalking of your photographer to make sure you like them beyond the information L&L gives you ( first name, picture, small portfolio). Cross reference the internet for that photographer’s name in the area you’re searching and review their individual reviews on the other wedding sites since most of L&L reviews are on L&L process and not the photographer you may or may not chose. The thing about L&L is that you don’t interact with your photographer until a week before the wedding. The week before the wedding is probably one the craziest weeks of your life, so my one area of improvement is to allow the couple to engage with the photographer a little sooner. Although I understand why it’s structured this way, it makes it a little more crazy if you don’t opt for engagement photos to interact with your photographer sooner.
The week of your wedding you'll receive your photographer's contact info and if they’re good (like ours was) they’ll reached out to you to introduce themselves and discuss the important parts of your wedding and certain shots you’d like to capture. We received our photos and video very promptly as promised and they’re wonderful. Overall we are pleased with the service, product, and our photographer, especially for the value and price.
Response from Lily & Lime on 08/17/2023
Hi Lisa, thank you for your detailed feedback about your experience with Lily & Lime. We a...
ppreciate your insights and are glad to hear that our platform, process, and support team were helpful to you. It's good to know that you found value in our service, product, and photographer, making your overall experience positive.
Sabrina B
5.0
11/28/2018
Lily & Lime was a cost effective way for us to get our wedding photography and we were very pleased! I really liked the photographer we picked through them as well and the customer...
service reps were super as there were a few minor snags that needed to be fixed along the way.
Dan S
1.0
11/28/2018
We were given a discount code in an email from Lily & Lime which we used to buy a photography package for our wedding. We paid a deposit to get locked in and the website displayed ...
two future payments we would have to make. When we logged in to pay our second payment the amount due was higher by the tune of a few hundred dollars. I decided to reach out to them to find out what happened.
Four emails and two phone calls and they still haven't figured it out. After the first phone call they immediately admitted this was their mistake and assured me it would be solved in 1-2 business days. It has now been a week and a half since I reached out to Lily & Lime to have this corrected. When the time frame they give me goes by I have to be the one to reach back out to them to let them know they haven't fixed the issue; they do not follow up at all even when they assured me they would.
I've spoken to a few different representatives now and they're all very friendly, but seem to tell you they'll fix it just to get you off the phone so they can bump the problem down the line.
I have very little confidence they will be reliable on the day of our wedding and will be asking for a refund for the deposit we made. I feel like I've been very patient and understanding but Lily & Lime just does not seem capable of delivery a quality product.
Brittany J
5.0
11/25/2018
We hired Gianna - she was really great to work with! Very professional and efficient. The pricing was fair and the photos look amazing. We got a discount by purchasing our photogra...
phy package way in advance of the wedding (10 months ahead).
Kathryn P
4.0
11/23/2018
We had Ashley as our Main Photographer, and Chris as our Videographer.
We loved our time with Lily and Lime, they were just our style and were willing to do anything to get some a...
mazing shots on our special day. They were laid back, not too pushy, and gave us some really special photos of our day that we would not have gotten otherwise. Our one issue was that the second photographer that was supposed to take the groom and groomsmen to a different area for their photos before the ceremony so that my bridesmaids and I could get photos before the ceremony as well, had to be told multiple times to actually do so. I ended up making one of the groomsmen get my husband and the other groomsmen together to get the photos started. They didn't start taking the groomsmen photos until 45 minutes before the ceremony, which made everything before the ceremony late, and I was still outside when guests began to arrive.
Besides that we had some beautiful photos and memories all caught by our lovely photographer and videographer.
Vivian B
5.0
11/20/2018
My Husband and I used Lily and Lime for our wedding photos. The process was very easy from booking until the day of. All of our requests and need to know information went into an o...
nline portfolio for the photographer. We used Chuck and he was great! From the moment he got there until he left, he really catered to our wants and made she to capture all of the important shots! They were very timely in getting our photos back to us!
Katie H
5.0
11/19/2018
Wendy with Lily and Lime was our photographer and made our day such a breeze, and we truly enjoyed working with her. My husband and I are both laid back, and wanted to extend that ...
feel to our wedding with forgoing a lot of the "traditions" and just spending time celebrating with our friends and family. Wendy totally understood our views, and really went with that flow. As we had never worked with a professional photographer before, she guided us through everything, and really captured the feel of us, and our venue in her photographs. Overall, Lily and Lime was such a pleasure to work with. Doing pretty much everything online made it so easy, and took a lot of stress out of booking a photographer. The online forms they provide for you to fill out also adds to the ease and gives the photographer much needed information that they utilize. The customer service rep, Maddy was also awesome. She is very professional and courteous, and kept us up-to-date on every step of the process, while also sending us emails to remind us to complete certain stages (which trust me, you will appreciate). We received sneak peeks of some of the photos within a week of our wedding, all the photos within two weeks and were able to download/purchase within 6 weeks. They processed them very quickly, which was great. We really enjoyed working with Lily and Lime and their staff, and definitely recommend their services if you are looking for a wedding photographer!
Destiny W
5.0
11/17/2018
Lily & Lime was great to work with. Very simple and straight forward, easy to pick your photographer based on style and availability for your date. Our photographer was Bozena and ...
she was amazing. Photos turned out beautifully.
Victoria R
5.0
11/16/2018
We LOVED working with Lily & Lime. Customer service was top notch throughout the process - very easy to contact and prompt to respond.
Of course we were nervous choosing a photogr...
apher based only off of a portfolio and not actually getting to speak to her until the week of our wedding. We chose Monica because we loved her candid shots and boy did she not disappoint!
I spoke to Monica a few days before our wedding to go over which shots were on our "must have" list, which weren't many. She knew our venue and the surrounding area so she gave some tips and we were set. The day of the wedding she showed up to the venue early to get some pictures of the venue itself, then pictures of me getting ready and with my parents and siblings, then my husband getting ready and with his parents and siblings. We did not do a first look and she did not push for it.
During the ceremony I didn't even know she was there. After the ceremony we headed out to take some pictures with me, the groom and the bridal party and she worked fast because we were losing light - we had a 6 pm ceremony in mid-October. Those pictures came out beautiful, and she really made our jewel tone colors pop.
We didn't even notice her during the reception, but she was all over the place, and easy to find when we did want a specific photo. Our guests actually commented on how much they liked her which was great to hear! I've never heard people rave about a photographer like they were raving about Monica. There are so many sweet photos from our reception, and silly photos, and photos full of pure joy. We could not have asked for a better collection of photos from our wedding day.
Afterwards, we got a sneak peek in about a week and a half - very exciting! We got our full portfolio maybe a week or two after that and are now just waiting a couple more weeks to be able to download them.
Lily & Lime won't be for everyone, namely those who want to meet and have a sit down with their photographer ahead of time, but they were perfect for us. The whole process was really easy and we would absolutely recommend them for future brides.
Lyndsay J
5.0
11/15/2018
I couldn’t be more pleased with our decision to choose Lily & Lime as our wedding photography company. They met and exceeded all of our expectations, from the moment we booked thei...
r services until our photos were available after the wedding. The customer service team was friendly and made sure that things were organized and on track for the wedding. Then the day of I was so grateful for Ilze and her ability to not only capture all the special moments we were looking for, but to also stay calm and collected during the process. As a bride she made me feel comfortable with the flow of the day and not in a rush to get things done. We are so grateful to everyone at Lily & Lime and would highly recommend them to anyone in the future.
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Lily & Lime
Laura Evans
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