About this vendor
Quality and Affordability with Lily & Lime
💫Prices start at $895
💫Easy to book & budget-friendly
💫Book your local Dallas photographers online
💫Visit our website to create your custom package!
The striking city of Dallas provides a stunning backdrop for the wedding photography team at Lily & Lime. Over the years, Lily & Lime has been making the wedding photography experience of newly engaged couples quick, simple, and easy.
Lily & Lime understands that budget is an important part of the planning process which is why they offer the ability to book only the desired coverage needed for your day. Customizable packages are just one of the impressive features that Lily & Lime offers to their clients so that quality is never compromised. Whether you are having an intimate wedding, or a large multi-day event, Lily & Lime has a package perfect for your day! Lily & Lime strives for convenience, so you are able to build your perfect package, select your photographer from available portfolios, and book right online! Their custom packages also include your digital negatives so you are able to print and share your images wherever you’d like after the big day.
Lily & Lime caters to couples based in Dallas and its suburbs like Allen, Plano, Frisco, Southlake, Colleyville, Highland Park, Coppell, and beyond. The passionate team of Dallas photographers and videographers at Lily & Lime thrives on capturing the heart of a couple’s love story and what makes their wedding day special. From the moment a couple visits their website for the first time, to the day their final gallery is delivered, Lily & Lime provides exceptional services and guidance to newly engaged couples.
Dallas Wedding photography by professional photographers at Lily & Lime is full of emotion- natural, and candid. They take pride in capturing iconic moments that can be shown off to loved ones and cherished forever. Lily & Lime preserves every little detail of your wedding day, from the real reactions during the ceremony, to the small details that make your day special. They also cover other important wedding milestones like the day-after session, engagement, trash-the-dress, and post-wedding photography. Bridal portraits and rehearsal dinners are also able to be flawlessly covered so each event leading up to your wedding day is able to be remembered for years to come. Lily & Lime also offers economical and competitive Destination Wedding packages within the country.
Lily & Lime’s professional team in Dallas provides outstanding services for all your photography needs including print enlargements, social media sharing, and album creation. Their talented team of Dallas wedding photographers take the stunning backdrop of the city, and the real emotional moments of a couple’s wedding day to create a memorable collection of wedding photos.
Details
Destination Weddings
- Destination Wedding Packages
Photo Shoot Types
- Bridal Portraits
- Day After Session
- Engagement
- Trash The Dress
Photo & Video
- Digital Files
- Film Photography
- Online Proofing
- Photo
- Printed Enlargements
- Printed Proofs
Photo & Video Styles
- Artistic
- Classic
- Documentary
- Dramatic
- Lifestyle
- Modern
Wedding Activities
- Getting Engaged
- Rehearsals & Parties
- After Party
- Wedding
- After Party
Awards and Affiliations
Pricing
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Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.7
out of 5.0175 reviews
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Multiple reviewers highly recommend Lily & Lime for affordable prices, exceptional customer service, and quality photography and videography services for weddings. They appreciate the prompt responses from Nora, smooth transitions for last-minute changes, and personalized attention from photographers like Chris, Sarah Mae, and Jordan. The online wedding planning tool is commended for aiding in the organization of photo locations. Reviewers also highlight the professionalism, friendliness, and efficiency of the staff, particularly in handling confusing website navigation and quick delivery of final photos and videos. Overall, Lily & Lime is praised for exceeding expectations and making wedding photography and videography stress-free and enjoyable.Review photos
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We loved Lily & Lime for their affordable prices and customer service. Nora is very prompt in responding to emails. Our wedding location changed a week prior to our date and Nora helped the transition be seamless.
Their online wedding plan is also very helpful to think through what photos you want in what locations. This also helped the wedding day go smoothly.
Our final pictures were ready way earlier than expected, and there are so many wonderful photos!
Response from the Vendor on 09/06/2024
Hello Calista, we're glad to hear that our team, especially Nora, was so supportive during your wedding planning. We're thrilled to hear that you found the photos delightful!
This is by far one of the most non-professional companies. First, the website is built in 4 separate stages and multiple passwords that will make it hard to place your order. That's why, as someone with a very busy life am writing this a year later to explain how complicated this has been. Second, the photographer and videographer we had gotten, were not capturing the right moments. In the album viewing, there were photos of the wait staff and the wedding coordinator and maybe a handful of my family or my husbands family. All of the colors were bleached out as well. The edited photos were not cared for and it shows. Third, getting to the final print, I just received ill cropped photos that cut off people's faces and arms. It's just very sad getting my wedding experience back so poorly. They will charge for everything and they don't handle customers correctly.
Your wait time for your photos and videos will be 2-4 months.
Just please heed this as a warning because other than that my wedding was great. Not normally a bridezilla. But paying what I did for the quality and confusing websites I recieved? Don't do it. I feel very scammed.
Response from the Vendor on 08/21/2024
Hi Carolyn, thank you for sharing your feedback about our website. We are sorry for the added frustrations that came from our online portal before and after your big day. We appreciate you working with our team and giving us the opportunity to ...
bring your photos closer to what you envisioned.
I got the wedding and engagement photos of my dreams at such a reasonable price! Our photographer Veraya was amazing and so good at posing people (like me) who are a little lost during photo sessions. All the photos we got are clear, crisp, and absolutely beautiful. I will treasure them forever!
Response from the Vendor on 06/11/2024
Hi Chenaniah, thanks for your wonderful review! We’re glad to hear that Veraya exceeded your expectations and provided you with beautiful, clear photos that you’ll treasure forever.
Any questions?
Lily & Lime was excellent! Nora was wonderful. I was a little nervous at first but everything was smooth sailing from the beginning to the end. The prices were so affordable and in this economy w3e appreciate that. I have already told many people about how wonderful it is.
We love Sarah Mae! Originally I had selected a specific photographer based off the website, due to circumstances she was unable to make it. But Lily and Lime let me know months in advance to our wedding day and provided us another photographer without me having to go through anything extra. They assigned Sarah Mae to our wedding and we LOVE her! She is perfect! So many of our guests loved her as well! She has a great eye for photography and is so nice and funny. She also was awesome at helping keep things on track throughout the day of as we did not have an official day of coordinator! She would show me little sneak peeks of the photos she had taken and would get just as excited as we did to see them turn out so well. Our final pictures came out SO WELL and we had an amazing experience with Sarah!
Response from the Vendor on 04/17/2024
Hi Alyssa, it's wonderful to hear that you had such a positive experience with Sarah for your special day! We're thrilled to know that she was able to capture your wedding beautifully and keep everything running smoothly. Thank you for sharing ...
your positive experience!
The service was excellent, professional and friendly. They were very accommodating to help with things we were confused about. Nora was so sweet and understanding! We loved this company
Response from the Vendor on 04/03/2024
Hello Chance, it's wonderful to know that you found our service excellent and our team, especially Nora, accommodating and understanding. We're glad to hear that we could make your experience with us a positive one. Thanks for choosing us!
I looked around and around for pricing the style i wanted and finally decided on Lily and Lime! I only used the videography but it was affordable, easy to use and efficient. The customer service is wonderful and if you ever need help asked for Nora she did wonderfully in assisting with anything we didn’t understand
The website was a little confusing at first but Nora helped so much navigate and make it correct. The videographer was bubbly and kind and made the day come together. The pricing was super reasonable with payment plans! Love this and would recommend 100%
Response from the Vendor on 03/26/2024
Hi Paige, it's great to hear that Nora was able to assist you effectively and that you had a positive experience with our videographer. Thank you for recommending us!
Lily and Lime were wonderful to work with. I know budget photography can be concerning to people, the whole "you get what you pay for" but Lily and Lime was wonderful for us. While the photos took a little longer than expected, we received SO many beautiful photos with great editing. Additionally, becuse you get to pick your photographer, you can always research them ahead of time to make sure their style of photography works with you. We also got to "plan" ahead for photos, even some we didn't think of, which was great because wedding planning can be overwhelming and this eased our minds a lot.
Response from the Vendor on 03/08/2024
Hi Vincent, thank you for your positive feedback! We're thrilled to hear that we were wonderful to work with and that you found value in our budget-friendly photography. It's great to know that you received many beautiful photos with great edit...
ing. Thank you for choosing us!
I would definitely recommend Lily & Lime to anyone! Their website was easy to understand and use, and their customer service is fast and great! Our photographer, Jordan, collaborated with everyone very well and prioritized our happiness with the quality and quantity of the photos. I'm very happy with how the pictures turned out and with the services provided to us!
Response from the Vendor on 02/07/2024
Hello Aimee, we are glad to hear that you had a positive experience with our team. Thanks for recommending us and for appreciating the quality and quantity of your photos.
I have to say using this vendor is a MUST. While I may have just only finished my wedding I have so much praise to give. Using them was beyond easy and the communication is truly great.
Our photographer couldn’t have been better. He was truly professional and made the day so easy. Getting shots of things I did not even know I wanted. Catching the best posed as well as pictures that were candid and so natural. I would gladly work with him again in the future as well as this company as a whole.
With us being at the Dallas Zoo it made it easier in many ways for our photographer.
There’s not enough positives I can say. I cannot wait to get access to my album as soon as it becomes available. If you are getting married the price is well worth what you are going to spend and then some.
Our photographer did chat with us the week of the wedding and allowed our coordinating to be seamless. I loved having them call my maid of honor to check in and not having to worry about causing more stress on the day of.
Thank you again!
Response from the Vendor on 11/02/2023
Hi Jocelyn, it's wonderful to hear your positive feedback about our services. Thank you for appreciating our communication, professionalism, and seamless coordination. We're glad that you found it well worth the price.
Chris was absolutely amazing! He was so sweet and made taking photos a breeze. He has great skills and a kind heart. My husband and I are naturally awkward when taking photos but Chris brought out our inner models. Lol. Thank you Lily & Lime!
Response from the Vendor on 04/06/2023
Hey there Lailany, thank you so much for your review! It is so delightful to hear about your experience with us and our photographer Chris. As we strive to deliver the best in class services for our planning couples, reviews like this restore a...
ll our efforts and visions. Thank you once again for choosing us and giving us the opportunity to be a part of your big day celebration. We wish you all the best for your brand-new beginnings!
1. When I signed up with Lily and Lime, I received no contract in soft copy or to be downloaded that spoke about the fact that the money is non fundable after x days of booking.
2. I do not recall reading any terms and conditions that had these criteria 3. I wrote to Lily and Lime customer care on January 13 and then 16th saying I want to cancel the photographer in April. 4. I then wrote to customer care again saying I did not receive any document for cancellation and none was sent to me even after this. 5. I was told that the money I paid cannot be refunded ($700) but that no further amount would be charged by the customer care when I spoke to them via telephone call. 6. That in itself is daylight robbery, I have not used the service from Lily and Lime, and yet I do not get an refund. I understand holding back a token amount but the whole amount? Clearly Lily and Lime have no ethics whatsoever. 7. I was then disturbed repeatedly during work hours today by someone called Courtney who said I had to pay an additional $420 when I repeat I cancelled the photographer exactly 3 months before the service was to be provided. Please avoid this company. Absolute rogues.
Response from the Vendor on 07/10/2023
Hi Donna, thank you for taking the time to share your thoughts about Lily & Lime. We are very sorry that you feel like your experience has been less than what was presented to you at the time of booking. We work very hard to improve upon our pr...
ocesses with each piece of feedback. Please reach out to us whenever you have a moment, we’d love to help clear any misunderstanding.
Lily & Lime made everything extremely easy and simple for booking our photographer and videographer. We liked being able to pick a photographer based on their portfolio, which made the decision a lot easier for us. We really appreciated the quick responses from them & their amazing customer service!
Response from the Vendor on 06/06/2022
Hey Jason, we are glad to know that you had a wonderful experience working with us. Thanks for all the love, care, and concern for our team and talents. Best wishes to you both!
Very affordable and customer service is quick to respond. We were very pleased on how our pictures turned out. We used videographer services as well and that may be one of favorites.
Response from the Vendor on 05/06/2022
Hey Melisa, we are glad to hear about your experience with our team! Thanks for all the love and appreciation for our photographers and videographers! It gives us immense pleasure knowing that you loved all your wedding photos! Best wishes to b...
oth of you!
Lily & Lime made everything extremely easy and simple for booking our photographers and videographers. We liked being able to pick a photographer based on their portfolio. Our wedding was delayed due to Covid, but L&L never charged us more than our initial price and helped us pick out another photographer when our first one could not make our revised date. Everyone involved was a joy to work with!
Response from the Vendor on 05/06/2022
Hey Michael, we are glad to hear about your experience with our team! Thanks for all the love and appreciation for our photographers! It gives us immense pleasure knowing that you loved all your wedding photos! Best wishes to both of you! It wa...
s a pleasure for us to work with you!
My photographer was amazing; however, I would not recommend this vendor. It seems that they are so large, that there isn’t really effective communication one on one.
They do not give you peace of mind by providing open communication with your photographer until one week before the wedding date. I was three days out from our event and I still had NO idea who was coming to photograph our special day (if anyone at all). My wedding coordinator wanted to communicate our timeline for the day, go over details, and specifics of what we wanted to capture. While we were able to speak with our photographer 2 days prior to the wedding, I don’t believe stressing over something SO important as who and how your special day should be captured by your photographer should not be one more thing to worry about.
I would recommend that they make the communication window at least 2-4 weeks in advance to the event and to have customer service be more personal instead of just generic emails from corporate.
Response from the Vendor on 07/18/2022
Hi America, thank you for taking the time to share your thoughts on our services and we're sorry to hear they fell below your expectations. We are committed to a continuous improvement plan and will take your feedback to heart as we go forward....
Please reach out to the team should you need anything in the coming days.
Our photographer Chris, was the best at our wedding! He took amazing photos of the venue, decor and guests. He was a very fun person to take pictures with. We couldn't ask for a better photographer
Response from the Vendor on 01/04/2022
Hey Amanda, thanks for all love and kind words for Chris! We wish you all the best!
Where do I start with Lily & Lime? First off, my wife found them on through The Knot and after reading reviews and looking at some of their portfolios online we reached out and looked to book a videographer. Their prices are very fair for the quality of work that is done. I was very happy with the price paid and end product we received. Nora who was our customer support Rep was great! She always responded quickly to any of our questions and made sure we were good to go up to the wedding day. Chris our videographer arrived early to the venue and was very professional and courteous of our big day. He was friendly and personable and helped make our day come true. He also finished the video much quicker then expected. I was very happy with the turn around time. My wife and I cannot say enough great things about Lily & Lime, Nora and Chris. Highly recommend using them for your bid day. You will not be disappointed.
Response from the Vendor on 11/30/2021
Hey Kaleb, thanks for all the love and appreciation for Nora and Chris! We are pleased to hear that you and your wife loved working with us and our team on your wedding day and also loved the results!
I'm in disbelief reading reviews here about how well Lily and Lime communicate, because that has been the exact opposite of our experience. Simple questions that should require maybe a day take 3+ days and we are always given vague answers that only make more questions. It makes me truly believe that the staff at Lily and Lime have no idea what they are doing. We are ashamed we signed a contract with such a horrible company. They will (hopefully) be shooting our engagement photos in a week and boy what a hassle it has been. Be prepared to have to do everything and have nobody give you any sort of helpful or consistent help. Its not like we should expect the staff at a photography company to know how to smoothly setup a photo shoot right? That is Lily and Limes opinion! We are terrified to have them shoot our wedding, and have unfortunately been lowering our expectations significantly. We regret not having gone with a more professional company.
Response from the Vendor on 01/20/2022
Hi Joshua, we're so sorry to hear about the frustration you encountered with your engagement session. We strive for total satisfaction for each client and hope to help out in any way as we get closer to the wedding day. We assure you there will...
be smooth communication onward! Please reach out if you and Taylor need anything at all.
Lily and Lime is a great company for straightforward pricing and a multitude of photographer options. The photos were beautiful and our photographer was very professional and helpful, not to mention creative.
Response from the Vendor on 05/31/2021
Hey Zoe, we are glad to hear that you liked our prices and all the photos captured by our artistic wedding photographer. We are committed to providing our couples with the best service and talents without burning a hole in their pocket! Thanks ...
for all the kind words!
Lily & Lime was absolutely FANTASTIC to work with! My husband and I appreciated the great communication leading up to the day. We had no worries beforehand and were thrilled with how smoothly our photos and videos went on our day. Our photographer and videographer were awesome with directions and were very professional. It was obvious that they were very talented and I had no worries with how everything was going to turn out.
Another great perk was that Lily & Lime swiftly took care of a situation where our original videographer tested positive with the Coronavirus right before our wedding. They quickly found someone else who was able to step in and she was wonderful. That's a great perk of working with Lily & Lime because they have so many talented people working with them. We didn't have to worry about a single thing.
Response from the Vendor on 05/04/2021
Hey Kirsten, thanks for the beautiful review! It gives us immense pleasure knowing that you had an incredible time working with our team and that they could simplify the day of! Thanks again for relying on us during these testing times! Best wi...
shes!
I usually hate having my picture taken but Jennifer gave us plenty of direction and made it feel more natural. She worked with our coordinator all day and made sure everything ran smoothly. Our pictures turned out beautiful and the price was very affordable compared to most wedding photographers.
Response from the Vendor on 03/08/2021
Hey Tess, we are glad to hear that we along with Jennifer could give your beautiful pictures to cherish forever and a day! Thanks for the kind words!
Our Photographer (Jen in Dallas) was amazing! We hired her for an engagement session and for our wedding. She was always on time, had a great attitude, and was flexible with changes to the schedule. The pictures turned out great, and we got previews back within a week of the wedding. We couldn't have been happier with the experience or the results!
Response from the Vendor on 10/09/2020
Thanks, Sarah for the kind words that you put on our wall. It is always a moment to cherish when brides reach us with sheer satisfaction and happiness with our work. We are overwhelmed that you trusted us for your big day celebration.
We purchased a package that included 2 wedding photographers as well as an engagement shoot. We were beyond happy with the results! Our photographers were personable, great with our guests, and made our vision for our pictures come to life. In addition, the responses we received directly from Lily and Lime's customer service were prompt and fully addressed any questions or concerns we had. I definitely recommend choosing Lily & Lime!
We purchased a package that included engagement photos, eight hours of wedding photography and our choice of photographer based on the online portfolios. We chose Corey, which turned out to be the worst wedding decision we made. Short list: Corey mugged and danced in front of our guests before the ceremony and during the reception; told the groom his sister was a *****; made inappropriate comments about the attractiveness of the teen girls in attendance; told the mother of the bride to "calm down" when she commented on his complaints that he couldn't fit the entire family into the picture. When our wedding coordinator asked Corey to behave more professionally, he complained about her to the groom and the coordinator's assistant. Corey was a huge embarrassment for us and the photos weren't great either. Bottom line: make sure you can personally interview your photographer and dig deeper than the online pictures and reviews.
This was as close to a nightmare I could imagine. While I can't speak to all the photographers' professionalism, I can definitely say our (his name was Cory) was terrible. Some of the
highlights included telling the groomsmen to look "retarded" and "like douchebags" while taking photos and telling the mother of the bride to "chill." He also tried to insult the sister of the groom, to the groom, and made multiple flirtatious comments towards the best man making him uncomfortable.
In addition the extreme lack of professionalism, we only ended up with 3 quality photos of the groom and I. Cory pushed us to take photos we didn't want to take while skipping the photos we specifically requested. He also held up moments of the reception to set up shots that could have been set up during down time. Instead he was on the dance floor, interrupting
special moments.
I detested this experience and can't look at my wedding photos without being reminded of how terrible Cory was. I highly recommend looking for another vendor.
We are so happy we chose Lily & Lime for our wedding photography!! Finding a great photographer while staying in our budget was my top priority!
Lily & Lime had lots of packages and options to choose from - so we weren't stuck with the typical 3 packages to pick from when booking a wedding photographer (we had already done our engagement photos). We went with 1 photographer for 8 hours and it was the best deal I could find out there after looking up about 10 photographers prices in the metroplex. The photographer we chose (Chris in DFW) had amazing reviews/photographs to look over before we picked who our photographer would be (had the option of about 5 people to pick from). We got our Editor’s Choice pictures (about 45 pics) 2 weeks after the wedding and all the others were ready to be downloaded about 4 weeks after the wedding! Chris went above and beyond to make everyone feel comfortable while taking photos and even had us all laughing up a storm at times 😊. He also did an awesome job capturing me and my husband - we aren't the most photogenic couple out there!
Overall I would definitely recommend Lily & Lime to anyone who is looking for a fairly priced & awesome photographer for an event!
They did an amazing job. They were professional and wasted no time. They captured everything we asked them to. Thank you very much!
My wife and I would like to thank the staff of Lily and Lime for the professionalism and dedication they gave us up to and including our wedding day. We couldn't of asked for a better experience than the one Lily and Lime provided. The photographers were excellent in that photography is their full-time job and the commitment they showed proved to us Lily and Lime is above 5 stars!! Thanks again!
Stephanie A. in Dallas, TX was amazing - she came early and was extremely prepared and professional. She made our entire wedding party, family and friends feel comfortable and at ease. She worked flawlessly with our wedding coordinator and videographer to organize our first look, family portraits and capture all our favorite moments. We are so grateful for the calls and preparation before our wedding day and the experience she orchestrated during the actual event. So many thanks!!!
This company has been a pleasure to work with. They are on top of contacting the videographer and photographer and offer magnificent prices. I would recommend often staying in touch with them but know that they are a reputable company that wants to assist. My favorite part is that they gave us a sneak peek of our photos a week after our wedding! That was awesome.
They were willing to extend their promotion due to my fiancé's military status and the fact that we had to wait for his drill pay to come in to qualify for the promotion! They have been very thorough throughout the process and ensuring that we have everything we need for our special day!
Our photographers were amazing to work with. They were knowledgeable and helpful when we weren't 100% sure on where we wanted pictures at. They were quick to respond to questions and helped to make planning from out of state a breeze!
I got married in Brooklyn in August 2018 and hired a photographer, Raymond , through Lily and Lime. I went with Lily and Lime because of their affordable packages and because of convenience. Navigating the website was really easy, and it was also easy to reserve a photographer. Raymond was very professional and so positive throughout the day. I looked at his portfolio to choose him beforehand. I was able to have a conversation with him before the wedding. He was really great to work with! I would recommend Lily and Lime especially if you are looking for an affordable photographer and don’t need that much contact with the him or her before booking. It worked out well for us!
Lily & Lime is a great choice for wedding or event photography. Their customer support staff responds quickly to inquiries, their online platform is user friendly, and their photographers are professional.
Our photographer, Violeta, went above and beyond to capture the important moments of our wedding. She interacted well with the guests and was able to direct people into poses quickly and politely. We have no regrets about our choice to go with Lily & Lime!
Lily and Lime was FANTASTIC!
Overall: They were incredibly easy to work with. You can pick your photographer based on who is available that day. Before your wedding, you have to fill out what you expect your timeline to look like for the photographer to prepare. Our photographer called us the week before to get a more detailed timeline and the day of the wedding she was on top of it! She took pictures of anything and everything and we are so very grateful to have found her using this service.
Budget: The amount you pay is based on the time you want, not the name of the photographer. There was no guesswork in pricing. It was easy picking the photographer right for our wedding without being worried if they were within budget.
Turnaround time: I have heard from several people that have waited over a year to get their wedding photographs back. I feel with Lily and Lime there was a nice middle person to make sure we got what we needed in a timely manner.
If you don't have a specific photographer you want to work with, this is the best route you can go.
If you know don't know where to start with wedding photography, Lily & Lime should be your FIRST stop. They have a wonderful online platform that allowed me to let them know what kind of photography experience my wife and I wanted to have on our special day. The photographer was professional and friendly and did an amazing job taking pictures. However, I wish the photographer was more creative and captured more than what we asked for.
Lilly and Lime was great to work with-very easy and didn't have to worry about a thing!
Loved Wendy! Her and Shannon were very professional and sweet. They got pictures of absolutely everything and I have a digital copy of over a thousand pictures. The price was great compared to many photographers of the same quality in my area.
Best deal I found for photographer. You'll get what you pay for. Had some problem with the first photographer, however, customer service was very responsive on resolving the problem. Glad we got to work with Sarah for our engagement and wedding shots, she's very friendly and make our photo sessions very comfortable!
Their professionalism and customer service is outstanding! They work with you if there's an issue and treat you like you're their only customer. I highly recommend them.
My husband and I were a little hesitant to work with Lily & Lime given the “hands-offness” of the photography crew up until the wedding week but we loved the price L&L offers compared to going direct to the photographer/videographer. The Lily & Lime process and platform was straight forward and if we were ever confused or had questions L&L support team was on it. The automated emails along the way if/when there are specific actions that need completed in a timely manner were helpful.
CHOSING YOUR PHOTOGRAPHER IS PROBABLY THE MOST IMPORTANT PART OF THIS PROCESS. Do some online stalking of your photographer to make sure you like them beyond the information L&L gives you ( first name, picture, small portfolio). Cross reference the internet for that photographer’s name in the area you’re searching and review their individual reviews on the other wedding sites since most of L&L reviews are on L&L process and not the photographer you may or may not chose. The thing about L&L is that you don’t interact with your photographer until a week before the wedding. The week before the wedding is probably one the craziest weeks of your life, so my one area of improvement is to allow the couple to engage with the photographer a little sooner. Although I understand why it’s structured this way, it makes it a little more crazy if you don’t opt for engagement photos to interact with your photographer sooner.
The week of your wedding you'll receive your photographer's contact info and if they’re good (like ours was) they’ll reached out to you to introduce themselves and discuss the important parts of your wedding and certain shots you’d like to capture. We received our photos and video very promptly as promised and they’re wonderful. Overall we are pleased with the service, product, and our photographer, especially for the value and price.
Response from the Vendor on 08/17/2023
Hi Lisa, thank you for your detailed feedback about your experience with Lily & Lime. We appreciate your insights and are glad to hear that our platform, process, and support team were helpful to you. It's good to know that you found value in o...
ur service, product, and photographer, making your overall experience positive.
Lily & Lime was a cost effective way for us to get our wedding photography and we were very pleased! I really liked the photographer we picked through them as well and the customer service reps were super as there were a few minor snags that needed to be fixed along the way.
We were given a discount code in an email from Lily & Lime which we used to buy a photography package for our wedding. We paid a deposit to get locked in and the website displayed two future payments we would have to make. When we logged in to pay our second payment the amount due was higher by the tune of a few hundred dollars. I decided to reach out to them to find out what happened.
Four emails and two phone calls and they still haven't figured it out. After the first phone call they immediately admitted this was their mistake and assured me it would be solved in 1-2 business days. It has now been a week and a half since I reached out to Lily & Lime to have this corrected. When the time frame they give me goes by I have to be the one to reach back out to them to let them know they haven't fixed the issue; they do not follow up at all even when they assured me they would.
I've spoken to a few different representatives now and they're all very friendly, but seem to tell you they'll fix it just to get you off the phone so they can bump the problem down the line.
I have very little confidence they will be reliable on the day of our wedding and will be asking for a refund for the deposit we made. I feel like I've been very patient and understanding but Lily & Lime just does not seem capable of delivery a quality product.
We hired Gianna - she was really great to work with! Very professional and efficient. The pricing was fair and the photos look amazing. We got a discount by purchasing our photography package way in advance of the wedding (10 months ahead).
We had Ashley as our Main Photographer, and Chris as our Videographer.
We loved our time with Lily and Lime, they were just our style and were willing to do anything to get some amazing shots on our special day. They were laid back, not too pushy, and gave us some really special photos of our day that we would not have gotten otherwise. Our one issue was that the second photographer that was supposed to take the groom and groomsmen to a different area for their photos before the ceremony so that my bridesmaids and I could get photos before the ceremony as well, had to be told multiple times to actually do so. I ended up making one of the groomsmen get my husband and the other groomsmen together to get the photos started. They didn't start taking the groomsmen photos until 45 minutes before the ceremony, which made everything before the ceremony late, and I was still outside when guests began to arrive.
Besides that we had some beautiful photos and memories all caught by our lovely photographer and videographer.
My Husband and I used Lily and Lime for our wedding photos. The process was very easy from booking until the day of. All of our requests and need to know information went into an online portfolio for the photographer. We used Chuck and he was great! From the moment he got there until he left, he really catered to our wants and made she to capture all of the important shots! They were very timely in getting our photos back to us!
Wendy with Lily and Lime was our photographer and made our day such a breeze, and we truly enjoyed working with her. My husband and I are both laid back, and wanted to extend that feel to our wedding with forgoing a lot of the "traditions" and just spending time celebrating with our friends and family. Wendy totally understood our views, and really went with that flow. As we had never worked with a professional photographer before, she guided us through everything, and really captured the feel of us, and our venue in her photographs. Overall, Lily and Lime was such a pleasure to work with. Doing pretty much everything online made it so easy, and took a lot of stress out of booking a photographer. The online forms they provide for you to fill out also adds to the ease and gives the photographer much needed information that they utilize. The customer service rep, Maddy was also awesome. She is very professional and courteous, and kept us up-to-date on every step of the process, while also sending us emails to remind us to complete certain stages (which trust me, you will appreciate). We received sneak peeks of some of the photos within a week of our wedding, all the photos within two weeks and were able to download/purchase within 6 weeks. They processed them very quickly, which was great. We really enjoyed working with Lily and Lime and their staff, and definitely recommend their services if you are looking for a wedding photographer!
Lily & Lime was great to work with. Very simple and straight forward, easy to pick your photographer based on style and availability for your date. Our photographer was Bozena and she was amazing. Photos turned out beautifully.
We LOVED working with Lily & Lime. Customer service was top notch throughout the process - very easy to contact and prompt to respond.
Of course we were nervous choosing a photographer based only off of a portfolio and not actually getting to speak to her until the week of our wedding. We chose Monica because we loved her candid shots and boy did she not disappoint!
I spoke to Monica a few days before our wedding to go over which shots were on our "must have" list, which weren't many. She knew our venue and the surrounding area so she gave some tips and we were set. The day of the wedding she showed up to the venue early to get some pictures of the venue itself, then pictures of me getting ready and with my parents and siblings, then my husband getting ready and with his parents and siblings. We did not do a first look and she did not push for it.
During the ceremony I didn't even know she was there. After the ceremony we headed out to take some pictures with me, the groom and the bridal party and she worked fast because we were losing light - we had a 6 pm ceremony in mid-October. Those pictures came out beautiful, and she really made our jewel tone colors pop.
We didn't even notice her during the reception, but she was all over the place, and easy to find when we did want a specific photo. Our guests actually commented on how much they liked her which was great to hear! I've never heard people rave about a photographer like they were raving about Monica. There are so many sweet photos from our reception, and silly photos, and photos full of pure joy. We could not have asked for a better collection of photos from our wedding day.
Afterwards, we got a sneak peek in about a week and a half - very exciting! We got our full portfolio maybe a week or two after that and are now just waiting a couple more weeks to be able to download them.
Lily & Lime won't be for everyone, namely those who want to meet and have a sit down with their photographer ahead of time, but they were perfect for us. The whole process was really easy and we would absolutely recommend them for future brides.
I couldn’t be more pleased with our decision to choose Lily & Lime as our wedding photography company. They met and exceeded all of our expectations, from the moment we booked their services until our photos were available after the wedding. The customer service team was friendly and made sure that things were organized and on track for the wedding. Then the day of I was so grateful for Ilze and her ability to not only capture all the special moments we were looking for, but to also stay calm and collected during the process. As a bride she made me feel comfortable with the flow of the day and not in a rush to get things done. We are so grateful to everyone at Lily & Lime and would highly recommend them to anyone in the future.
We had an amazing experience with photographers and videographer from Lily and Lime. They were prompt, friendly and creative. Thank you Oladipo, Jamaal and Nicole for an amazing time at our wedding.
Lily & Lime seemed like it was too good to be true at first. I combed through all of the reviews to be sure they were a real company, and finally took the big leap by purchasing one of their base packages with a discount.
From start to finish they worked with me to ensure that I had exactly what I needed, that I knew about add-on options (without pushing them on me), that I was comfortable and happy with my photographer (who I was able to choose - a great feature offered by Lily & Lime which makes the process feel more personal), and that I loved my photos. They got the photos to me in record time as well; I thought I'd be waiting up to 8 weeks, but the preview came through within two weeks, the photos with watermarks a few days after that, and the downloads in less than a month!
Even though I used a discount, I never felt that they were treating me differently. I can't imagine how they could have made my experience any better - it was darn near perfection! There is no question in my mind that they are organized to a 'T' and that the service I was provided was tailored to me. I'm so thankful I took a shot on Lily & Lime - thank you for helping to make my wedding day a dream!
This was the perfect fit for my husband and I. The pricing was really competitive; the planning process was clear & easy to manage; the day-of experience was excellent; the resulting photographs blew away our expectations.
Lily & Lime's people were all super helpful and responsive before, during, and after our wedding. I interacted with a few different team members at different points, and they were all great to work with.
Our photographer, Leah, was freaking amazing!! I can't recommend her highly enough. She is an absolutely amazing photographer - her work is just beautiful - but her personality is the icing on the cake. She's knowledgeable and professional, but also super friendly and fun. My husband and I were a little nervous that working with a photographer we didn't know well would feel awkward/uncomfortable, but that flew out the window as soon as we met Leah. Seriously - we can't recommend her highly enough!
Overall, working with Lily & Lime was a choice we'd make again & again. Thanks for a great experience!
I decided to go with Lily and Lime for my wedding photography because of the price in all honesty, however I could not have been happier with my choice to go with them. They were very responsive during the entire wedding planning process and I never had to wait long for a response on a question. I decided to go with Casey T for my photographer and I could not have been more pleased with her warmth and professionalism. She was so easy to work with and made sure that I got all of the shots that I wanted for my wedding day (including outdoor shots on a rainy day!). I would highly recommend Casey T and Lily and Lime if you are looking for affordable and professional pictures for your wedding day
Working with Lily and Lime was great. First, contacting the customer service department was easy and smooth. They answered all our questions in a timely fashion. Then before the big day, we contacted our photographer, Rebecca, who was very professional. We had everything arranged a week before (including our favorite shots). Rebecca was great in the wedding day, she did exactly whatever we asked for. Then we got a preview of our wedding pics a week after the wedding. I would definitely recommend Lily and lime.
I am so happy we chose Lily & Lime for our wedding photography service! We were able to review portfolios of dozens of photographers and select the one we thought would take pictures that fit our style and the tone of our wedding. Our wedding photos turned out beautifully!!! The customer service with Lily & Lime was also excellent; always received same-day responses to my questions and they were very professional.
Choosing Lily & Lime was a no brainer to stay within our set budget. I had ideas of what I hoped our pictures would look like and our pictures turned out 10x better. From the planning page on the site to communication with our photographers. The pictures were ready within a few weeks and PICTURE PERFECT! I have recommended so many couples planning to check them out cause they are by far the smartest decision we made planning.
Lily & Lime was the best choice and I am so happy we chose to go with this company! I was hesitant at first to use a larger company without talking to my photographer first, rather than using someone local, but I'm SO glad we took the plunge and went with L&L. The online communication and emails were always easy and I always got fast responses. I could have called if I wanted but I prefer email. The staff is super professional and Chelsea with customer support is so nice and awesome. Payments online were always easy as well. I got to choose my photographer out of many local photographers and I was able to review all of their work before making a decision. A little over a week before our wedding, I was able to chat on the phone with my photographer (Jennifer). She was so awesome, not only before the wedding, but also throughout our wedding day! She stuck to my timeline and made sure I got all of the photos I wanted taken. She helped me remember all the shots I wanted (phew! sigh of relief!), got candids and even more shots that I never would have thought to get. She kept my whole day on time and coordinated with the other vendors to make sure everything went smoothly. I usually hate getting my picture taken (I am plus sized) but I hardly noticed she was there unless we were doing formal pictures. The pics all turned out great and she did an amazing job at making me look flattering all day long. I would certainly hire her again for any future photography needs! Editing is turned back over to L&L after the wedding, and all of our pics turned out amazing! We received almost 1200 pictures (over 500 edited) and I am so happy with the volume of pictures Jennifer got for us. She didn't miss a moment and the edited pictures look lovely! Downloading the pictures after the wedding is a breeze and I now have them for my own use forever! You can also buy an album or prints directly from them on their website. Everything about Jennifer and Lily & Lime was amazing from start to finish! You should definitely hire this company, don't hesitate!
The agency was super organized, punctual, and professional. The photographer herself were both very easy to work with and fun to have at our wedding.
We had a great experience with Lily and Lime. Customer service was very helpful with all questions that we had and our photographer was easy to reach. On the day of our wedding, Trene, our photographer, arrived on time and ready to capture wonderful pictures! It took us a little bit of time to warm up to the camera, but she was patient and created a great environment to help us feel comfortable. We would highly recommend!
Lily & Lime was FANTASTIC. The photographer and videographer we worked with were amazing and we couldn't be happier with the turn around time of our photos! Nick from L&L was fantastic and very prompt in all of his responses. We highly recommend L&L!
We were looking for a budget-friendly photography option so we're so lucky to have come across Lily & Lime! Being able to combine photography and videography helped us save thousands. We loved being able to choose our photographer --Camarie was excellent. She was so sweet and did a great job at helping us camera-shy people feel at ease in front of the camera. The booking process was easy and our coordinator Lauren was the best! She always answered my million questions right away and put my worries at ease.
I wish we would have been able to choose a videographer and see a couple full wedding videos to know what to expect or what we would want to include. I also wish we could have met or had contact with our photographer and videographer beforehand. In order to meet our photographer, we had to pay for an engagement session which my husband did not want at all. Instead of an engagement shoot, we just met with her the week before the wedding at the venue so we could walk around together and plan where we would take the pictures. It was a lifesaver but an expensive meeting!
The turnaround time was unbelieveable! We got our pictures back just a few weeks after our wedding and the video about a month after that. We were given a few edits which I really appreciated to get everything just right. We purchased the raw video footage which allowed us to add some priceless clips that weren't included in the original video. We were even able to customize the preview video!
Overall, we were super pleased with our experience, especially for the price. We have priceless memories to cherish forever.
I knew booking our photographer through Lily and Lime could be a risk, but it could not have worked out better. Our lead photographer, Kristen, and her associate photographer, Ryan, we absolutely fantastic! They were prompt, professional, and most of all, patient. They managed us and our wedding party extremely efficiently and with grace. They followed our requested timeline perfectly. We couldn't be happier. We love all of our pictures. We would strongly recommend Lily and Lime in the Baltimore area to anyone.
The Lily & Lime reps were both timely and always supportive. Best of all, the photographer we chose was the absolute best. Don was a true professional and captured some of the best images of our lives. We are forever indebted to both Lily & Lime and Don for their support of our wedding day. It went off without a hitch!
We looked around for a long time to find the right photographer. I enjoy photography as a hobby and it was important to me to have a good wedding photographer. However, everything in our budget looked like it was taken by an ameteaur. I was so surprised to find Lily & Lime was in our price range AND had high quality photographers. Loved our experience with them through the entire process!
Laurie with Lily & Lime was our photographer and she was so professional and a pleasure to work with. She brought unique and fresh ideas to capture everything we cared about and literally worked her rear off all night to get the candid shots we were looking for. Also, we got our digital negatives so fast and they are crisp, clear, and awesome! Definitely would suggest Lily & Lime to other brides and use them again in the future for any other photography needs!
My husband and I could not be happier with the photos from Lily & Lime. Our photographer, Seth, worked with us to get photos that we will have for a lifetime. The process of signing up, selecting a photographer, setting a timeline, through the actual day, and afterwards – was simply perfection. I struggled with trying to find a photographer and this site made it easy. I got an email confirmation right away, as well as a planning sheet. When Seth showed up the day of the wedding, he was polite, professional, and made me feel at ease. All my guests commented that he was super friendly and enhanced our day. He had a great attitude and even though it rained on our wedding day, he made the best of it, and the photos really showed his skill! I would highly recommend Lily & Lime to anyone asking me for a photographer!
The Lily & Lime process was easy and straight forward. You login to your account to manage payments, setup your wedding day timeline and complete a questionnaire to help your photographer navigate your wedding. The customer service team is courteous and responsive. You'll receive automated emails along the way if/when there are specific actions that need completed in a timely manner.
The week of your wedding you'll receive your photographer's contact info. I'm not sure if it is part of the process or something that our photographer chose to do, but he reached out to us that day to introduce himself. We talked about the important parts of our wedding and certain shots we would like to capture. Within a week we received a sneak peek of our photos and told the full album would be ready within 6-8 weeks. Approximate 2 weeks later we received the full album.
There are a decent number of shots that we plan to include in our album. Unfortunately our photographer had a background in photo journalism rather than portrait photography so not all of our personal or family portraits came out as hoped.
Overall we are pleased with the service and product, especially for the price.