I signed with Haley early on & a few months later I emailed her to get an idea for start time. I had 5 BMs and me. Haley then told me I would need a 2nd person and it would be a little extra $. I was a bit taken back bc this was not mentioned w...hen the contract was signed. I responded to Haley that I would prefer to stay with what we agreed upon with the contract. She said that she would provide the additional artist at no $ to me.
At the trial, I brought some photos in and shared them with her. I'm not someone that wears heavy make-up nor someone that wears it often and I definitely don't know all the correct terms or products. After the trial, I walked out to my car and was disappointed. When I looked at myself in the mirror, I felt like I looked like a corpse at a funeral viewing. The makeup was SO thick and, though I didn't know the term at the time, it was separating. I texted one of my friends who is big into makeup and asked her if this was how it was supposed to be. She said absolutely not. She explained that the makeup was separating in certain spots & asked what kind of products Haley used (I didn't know) & if she had asked what kind of skin I have (dry or greasy, and yes, she did). I emailed Haley and made a few notes about the hair (although I didn't like the hair from the trial- I did get the sense she knew what she was doing & I wasn't worried about the wedding day) and makeup. Haley responded that she had used a new product & had noticed it was separating during the trial. Red flag. I would hope that any makeup artist would stop things immediately if they noticed something wrong so they could fix it. & isn't that what a makeup trial is for? To see what products do or don't work? I asked Haley if we could do a re-trial of just the face stuff and she wanted to charge me $40 (why should I pay for something that wasn't my mistake??) When I pointed this out, she agreed and we set up another trial primer & foundation trial. It went well - the color was a tad too light but the makeup stuck even through a 3 mile run.
As time got closer, Haley sent out a timeline to me. It listed 7am as start time and had the wrong date on it. Nbd, I responded and let her know. I also asked her if she was arriving at 7 or if I should get there earlier for set up. She said 6:45 arrival. A few weeks later - 3 days before the wedding - she sent out a new schedule with the new date, but with all the girls' times rearranged. I asked her why bc I had already sent out a final schedule to the wedding party. She said we could use the one I had no problem. The new schedule also has 7am listed so I double checked and asked if she was still arriving at 645. She said yes.
Day of the wedding Haley was 10 mins late. I went first. This time, I watched the whole time and asked Qs/comments along the way. The makeup application all went well. Haley is an artist when it comes to eye shadow - it was really beautiful. After makeup, we moved to hair. Haley did a GREAT job. Unfortunately, neither lasted the whole day. Thankfully, I had bridesmaids who were able to recurl and repin and fix makeup by the end of the night (Note, because I went first my hair and makeup were done by 830am. So I guess it's not totally unexpected that it didn't last the whole day. The girls' makeup didn't last either and several had problems with the eyelashes coming off. Note: all bridesmaids had their MU done by Jessica.
Overall I was mostly happy with how things turned out.