We absolutely LOVED our bouquets from Lily's of the Valley. We enjoyed our interview too--they were easy to talk to and the shop is so pretty! It definitely helped to have pictures to show them exactly what our vision was. Due to a tight budget..., we only ordered a bridal bouquet, two bouquets for the wedding arch, 2 boutonnieres, and 2 wristlets for the mothers. My bouquet was exactly what I had dreamed of, a very romantic cascade. They were very helpful in designing a tasteful wristlet for my mom, who is allergic to many types of flowers. It ended up being made mostly of pretty berries. The only hiccup was that once I got to the altar at our ceremony, I noticed that our wedding arch drapery had been knocked out of position so that it fell the wrong way. It looked like it might have happened when the bouquets were attached. However, I wasn't there when it happened and we'll take responsibility for not having our friends double-check it before the ceremony started. And the wedding still went on! Haha. Delivery was on time and seamless as far as I know. All in all, a great vendor!