About this vendor
Based out of Madison Heights, MI, Linen Hero is a rental company dressing weddings to the nines with fine linens. This business is owned and run by a team of décor and design professionals who know just how to add even more delight to life's most important moments. With an impressive inventory of fabulous fabrics at the ready, the Linen Hero team comes fully prepared to help you host an extraordinary event.
Linen Hero focuses on highly individualized experiences, arriving on the scene with a high-quality catalog of linen themes and designs. From satin-smooth overlays to striking chevron-patterned tablecloths, they have something to cater to even the wildest creative visions. The team also specializes in napkins, table runners, chair covers, and more, making sure every last linen detail rings true to your desired look.
The staff at Linen Hero work hard to create wondrous wedding experiences and offer plenty of other services. The team is happy to deliver their garments and goods to your doorstep, allowing your preparations to run as smoothly as possible. And with highly-affordable rates, you also get your dream designs at a dream price.
Details
Rentals & Equipment
- Chairs
- Linens
- Tables
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Reviews
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4.8
out of 5.014 reviews
Very pleased with this company and their service. We ordered chair covers, table linens, and cloth napkins for 200 guests. From the first consultation to the tear down at the end o...
f the event the staff members we encountered in person and on the phone were friendly, helpful, and had a good sense of humor.
Prices were reasonable compared to other local vendors. Consultants were not pushy about upgrades and we appreciated that.
My only complaint is that on the day of set up (the afternoon before our wedding) they were short staffed and only sent one employee to set up EVERYTHING. The employee worked very quickly and efficiently, and she was super friendly, and since we had a lot of other set up to do it didn't slow us down much...but it did indeed slow our prep work a bit. Again, not a major issue, but an inconvenience and also made us feel kinda lousy watching one person tie 200 chair sashes. This situation seems like a fluke though. Don't let it deter you from using this company.
We were referred to Linen Hero by our event coordinator at the International Grand Ballroom. Working with Amber, at the Detroit office, was amazing! Super painless, great price, an...
d they took care of the set up and tear down for us. It was the simplest part of our wedding planning by far. We would highly recommend.
We were referred to Linen Hero (and Chris LaMar, specifically. The Indiana territory manager for Lined Hero) by a local florist, which meant we received a 15% referral discount (ev...
ery penny counts when you’re planning a wedding!). From our first interaction with Chris, we were confident her company had the selection, quality, and service we were looking for in a wedding vendor. At first we were apprehensive about having the items shipped (as opposed to using someone local) but they agreed to ship the items in time to arrive TWO days prior (rather than their standard 1 day prior) and they actually ended up arriving on Wednesday for our Sunday wedding! Whew! That took a lot of stress off of us. We had also thought they might need to be steamed after they arrive, but that turned out not to be the case, surprisingly. Chris scheduled a Fedex pickup the following day, removing yet another task from our to do list. We would highly recommend Linen Hero for any event you are planning!
Linen Hero has great rate and in the end did come through for my event. However, it was not without its issues. It seems in the last year they have had a lot of turn over, and it h...
as caused some issues in my wedding planning process. Two weeks before my wedding, I had an appointment with a manager to finalize everything (my SA left, so this was the first time meeting her). I called an hour or so before the appointment to let them know I would be a few minutes late due to a last minute Dr. appointment. Upon arrival, we were taken into the show room and then we sat there for about 15 minutes. Finally the receptionist came out with a note pad, to inform us that the manager had a last minute emergency, and that she would "try to help us the best she could, but she really wasn't a SA". To this I responded that I would be happy to wait for her emergency, but that 2 week before my wedding this current plan would not do. I was then informed that she she planned to take her next meeting, just not mine. Ultimately another SA had to be brought in from another location. At this point it was 40 minutes + past my appointment time. At the top of the next hour, the manager came into the show room with her next appointment. No apology. Not sure what the "emergency" was, but I don't feel this situation was handled well. They say that have implemented a new system with their SAs, so it is good to hear they are hopefully trying to correct it.
Linen Hero's rates were excellent, the linens were able to be shipped directly to the venue, and the means of shipping them right back were well thought out and easy to execute. T...
he staff was easy to work with throughout the planning process and were able to help us make minor adjustments as needed.
I found out about linen hero at a local bridal show. I was so lucky enough to win a free cake table linen rental. I had the opportunity to work with Charlene who was great. When I ...
went to look at the linen they had a great selection. I also decided to go ahead and rent linen for our sweetheart table (our venue provided our other linen). The pieces were sent to my house a few days before the wedding as promised and were as they appeared in the store models. Both pieces were beautiful and added a great additional touch to our wedding day. I would definitely recommend Linen Hero for future linen rentals.
I found this company by searching online and was so happy with the outcome. They provided the linen rentals (cocktail overlays, table runners, and decorative table cloths) for our ...
wedding. I was able to plan and coordinate over the phone and via email. They sent me multiple fabric samples until I found the right match. Everything was perfect!
We used Chair Covers & Linens (Linen Hero) for linens for our rehearsal dinner and wedding this past wedding in Portsmouth NH. They were referred to us from the hotel we had our we...
dding reception who uses them for all of their events so I felt pretty confident in my choice to use them as well. I was not disappointed! I ordered dinner napkins and table runners for our rehearsal dinner to liven up the space in the restaurant where we had our rehearsal and then for the day of the wedding I also ordered table runners and dinner napkins, as well as table cloths for our cake and sweetheart table, and chair sashes for the outdoor ceremony chairs. Everything was beautiful!! Nothing was torn or stained or missing and the quality was wonderful! They have so many different colors, materials, and styles to chose from and different prices as well. I didn't spent a lot of money and still got to add some color to my event spaces that totally made a difference! The company was very easy to work with and very professional. Check them out for your wedding or next event!
As a graphic designer, it is my job to pay attention to every detail — it was no different planning for my wedding.
Not only did they have my exact colors, they have amazing cus...
tomer service. I worked with Josh on my order from the beginning. He was attentive, helpful, answered my emails quickly and in a timely fashion — anytime I had a concern, Josh was there with an answer and a solution.
I HIGHLY recommend using this company.
I worked with Ashley at the Atlanta showroom and she was great! She helped me pick out napkins, linens for the sweatheart table, and cake table. I loved the selection. My recept...
ion looked beautiful.
We used Linen Hero for our chair covers, table runners and table sashes. Their office has so many options and it was so helpful that she pulled out the one's I was interested in an...
d would demo them on a table or tied on a chair.
The appointments, contracts and confirmation processes were very quick and simple. All the linens were delivered on time and set up properly and it was very simple to pop the linens back in a bag at the end of the night and FedEx the bag back to Linen Hero. Very simple process, but their linens really transformed the room!
Speedy service, and quality lines. Color and fabric looked great at our reception. Our colors were pink and grey/platinum,silver
They made my wedding fantastic! and the whole process was so easy to do! I loved how my wedding looked expensive but was not! all the service people are amazing and the price is wo...
rth it! I would use them again for an event! Thanks so much!
I was very happy with their service over the phone. I was able to get what I wanted, they even let me use discounts and special promotions. Everything arrived on time and was rea...
lly beautiful. The colors matched exactly what I saw online when I placed my order.
Contact
25914 John R Road, Madison Heights, MI | Serving the Entire USA
