When we had boxed Lingrow it seemed like everything would be great. We loved the beautiful sight, the ornamental barn, and we had spoken with their staff who were great. They were incredibly sharp, considerate and hardworking, even when we push...ed back our reception date due to COVID.
However, about a month before our reception, we had received an email stating that the wedding coordinator we were working with had left, and we would be taken care of by 2 other girls. However, these 2 new girls were very clearly new, as I felt like I had to re-explain everything that we had spent (literally) years preparing. I didn't mind at first, I know new jobs are hard. But it just kept feeling like I had to pick up a ball that was dropped. Even when it came to paying my final invoice, I had to send several emails, texts, and calls sent before I even received the invoice... days after it was due. It was a little concerning.
The week of my reception also came with some concern. I received a text from one of the girls asking me a question that clearly was meant for another bride... I then never heard from her, literally, again.
The day of the reception came, and it literally felt like they had forgotten we were even supposed to show up. The getting ready suite was completely trashed, as one of my bridesmaids ended up cleaning the place before I got there. But nevertheless, we got ready, ate lunch, and continued to set up for the day. About 2 hours before my reception (when we had already been there for about 6 hours) one of the staff members came over to inform us we were not even supposed to be getting ready here!! which was not even remotely mentioned to me beforehand. Of course at that point there was nothing else we could, as the party was starting literally within hours.
Although my wedding date came and flew by, I was just very disappointed in the lack of communication and care that came from Lingrow building up to the wedding. Thankfully, my husband and I had gotten married before this date because of COVID and this was just our party, otherwise I would've been a hot mess. It was just so incredibly disappointing, as my husband and I literally fell in love with the venue when we first visited. I hope these things were just a mere transitional job error, and that these things do not happen to another bride.