I went to Linh to have a wedding dress made for my 4/25/2020 date. First meeting was in October 2019, I picked out lace, showed some inspo pics, paid my deposit. December came, I decided to pay off my dress because I wanted to support her business and had all the faith in the world in her (big mistake). I also hoped to see what she had done so far on my dress, nada... ok not a big deal. **intermission on this review–if you are a people pleaser and don’t like conflict DO NOT COME HERE, I will take some blame in this, I should’ve demanded the dress I paid for and hounded her til I got what I wanted, although 3 days before the wedding doesn’t leave much time to fix some issues**
So I come back in February to check on the progress and have a dress made for my mother, mind you she has never once reached out to me during this time, and she tells me she has the lace cut but wouldn’t let me see it. Ok...
Covid hits and the state shuts down in March, I’m freaked out obviously and trying to figure out what to do about my wedding and still heard nothing about my dress at this point. April, I reach out to her about a date change but I really want my dress, still haven’t even seen it! (7 months later). At this point she is just gaslighting me into not picking up my dress-but she says she will just send a pic.
I get the photo, pretty dress but not my lace or cut.
I tell her it’s not mine and she informs me (due to covid) she didn’t get my lace and changed it cause ‘her clients trust her’. and something about a hem I wanted(no clue there).. I’m floored. I didn’t even recognize my own custom made dress, lol She never called to tell me the situation–and on my February visit said the lace was cut?? WHO CHANGES A DRESS WITHOUT NOTIFYING THE BRIDE (I don’t buy her excuse since I ordered this dress in October)
To mend the situation she says she’ll make another for my new July 11th date. I’m super nervous but can’t speak up for myself so I just decided to give her a second chance. I finally see the dress end of June and fit wasn’t right but lace was right so guess that’s a win? I was just happy to have something to wear at that point. Asked for top to be let out and back to be more fitted with buttons down the bottom (as was discussed before and in inspo pics) she says sure and I come back the next week and again, underwhelmed(3 days before my wedding). All she did was cut the bottom length. Added 4 buttons, not fitted, and the whole thing felt rushed and so did I. Lol
So after 9 months I finally saw my dress... long story short don’t recommend. Her work is good which is what makes this review hard, but I’m sorry, you cannot run a business this way. I don’t know if she just didn’t like my vision, or literally forgot what I ordered? (The only form for her to reference is a doodle in her notebook so who knows).
Either way, I was not demanding, rude, or overbearing. I was the opposite of those things, so if you are like me, avoid at all costs.