Lititz Springs Inn

I couldn't possibly say in this short review how wonderful it was to work with Lititz Springs Inn and Spa as our venue for our wedding in August 2023. Absolute perfection from start to finish. My husband and I planned our wedding from 5 states away with my parents going to the venue occasionally for us, and the staff there were just amazing during the planning process. Everything was so clear right from the beginning and they just went out of their way to make it perfect. A special thanks to Jeff Merk for working so hard to coordinate everything for us and for being so clear with pricing and what our options were. We used the ballroom space which was breathtaking, their catering, which was amazing, and the entire bridal party and family stayed in the inn. Having our rooms right upstairs was the best, and the rooms were so comfortable, I highly recommend using them. The bridal suite is spacious and allowed me and my bridesmaids to have our hair and makeup done right there in the room. So many guests commented to us on the beautiful location, and how much they loved the town and the whole event. We also rented our the beautiful newly renovated patio for the evening and I still have guests comment on how nice it was. I didn't have to worry about a single thing on the day because I had complete faith in Jeff and his staff, and the faith was well deserved. The entire event went perfectly. I still can't believe how perfect it was, and I am just so very glad that we chose to have our wedding there. 1000% recommend. This venue was the absolute best choice we made when planning our wedding. Thank you Lititiz Springs! (All attached photos taken by Lauren Driscoll https://www.laurendriscollphotography.com/home)

Jeff Merk and the staff at Lititz Springs Inn & Spa were super friendly, very professional, and knew exactly what they were doing every step of the way. The experience was excellent, and we highly recommend anyone to go with this venue for their wedding. Easy 5 stars.

Without a doubt - if you choose the Lititz Springs Inm for your wedding, you absolutely won't regret it! Jeff, the events coordinator is incredible!! He made sure our day ran smoothly and we didn't have to worry about anything. The team there is so professional and kind - they truly go out of their way to ensure everything is as fantastic as it possibly can be! Super responsive to all of our questions and experienced enough to give us a heads up on any potential issues before they could arise. And Jeff is honestly just a really great guy - super friendly and knowledgeable and great to have on your team! The food is incredible and the menu is super customizable, you absolutely can't beat this place for the quality of service and affordability! 11/10 would recommend!!!!

I am beyond overjoyed with The Lititz Springs Inn! Jeff was absolutely amazing! He made everything so easy and go so swiftly. All of the venue staff were amazing and so nice. I would recommend this venue to anyone getting married!

Seriously just the best day! Hotel - From the moment we checked into the inn on Friday to when we left Sunday, everything was amazing! The staff at the hotel was so helpful and introduced themselves as soon as they saw us. They made sure we had everything we needed for our stay and more. The venue - we had amazing luck that the larger space wasn't being used on Friday so we were able to get in and start placing things and arranging flowers. But besides that, everyone knows the venue is beautiful. And it did not disappoint. It looked absolutely lovely and the team set up the tables and the back bar area perfectly. Saturday night team - Jeff's team was awesome! Super helpful and had a blast right along with us. Jeff - what more can I say that hasn't already been said. Jeff has been absolutely fantastic from when we first viewed the venue until the end of the wedding. He was so attentive, helpful, and easy to work with. Anything that we asked, he just said yes. Communicating with him via email was great and he always confirmed that he received my many emails. During the wedding, Jeff was the best. He was consistently asking me if there was anything I needed and anticipated things that I hadn't even asked for yet. And guests let me know afterwards that Jeff was also checking in with them to make sure they had everything they needed as well. Overall - everything exceeded my expectations and I would recommend Lititz Springs Inn to anyone.

Jeff and his team at Lititz Springs Inn are incredible. They made the entire weekend stress free and easy. The food was phenomenal and everyone went above and beyond to make our day special. We cannot recommend them enough!

Truly a dream come true! We had such a wonderful wedding at Lititz Springs Inn and Spa, many thanks to Jeff and his team for making our wedding day smooth, easy, and everything we ever wanted. As our day approached, we started to worry about rain—Jeff made sure that I was calm and confident that his team would take care of everything. And let me tell you, they were so responsive and flexible that we ended up being glad for the rain! This venue gets 10 out of 5 stars for flexibility for sure. They took great care of me, my husband, and our parents all night, making sure we had everything we needed. One word of caution, we did have a larger party for the size of the venue, which I think contributed to the speed of service. The whole team was incredibly competent and pleasant, but service did take significantly longer than estimated. Luckily, our band was incredible and made up for lost time on the dance floor. But honestly don’t let that one element deter! (The venue offers several styles of service so there is a lot of flexibility). This venue had everything we wanted AND at the most affordable price we’ve ever seen.

We are so happy my mom told us about The Lititz Springs Inn & Spa. That led us to meeting and working with Jeff Merk and his team, which ended in the most spactacular wedding we could have ever dreamed of. Jeff was super easy to get a hold of and very accommodating to not only our wants and needs but my families as well. Jeff and his team made everything move so seemlessly and effortlessly that I knew no matter what happened on the day of, our wedding was in the best hands. Jeff was always willing to answer questions any way he could and he actually encouraged it. Jeff made us feel like we were apart of the family and took great care of us even leading up to the wedding day. He ensured every detail went as planned and the exact way that we wanted it. We ended up having a smaller quest list than we anticipated and Jeff made it super easy to move the seating around to maximize on the space. When I walked into the reception and saw everything for the first time I was elated at what was before my eyes. I have been planning my wedding since I was a little girl, and to my husband, for the longest time. To see everything that I imagined in my head and on my weddings boards come to life filled me with so much joy because it couldnt be more perfect. Seeing that Jeff got every detail right in the layout of the entire room without anything to go on but my words, was incredible. Jeff truly has a talent for transforming the space into the most incredible, magical room. We appreciate Jeff and his team for all the hard work that went into making our wedding day the best day of our lives. Our family and friends can't stop talking about how beautiful everything turned out, how nice Jeff and his team were, and how amazing the food was; and in my family that's good thing!

We got married at the Lititz Spring Inn in September and could not recommend this venue, hotel and staff enough! The event manager, Jeff Merk is spectacular. He was truly amazing and really helped to walk us through every step ensuring no detail was missed. Jeff made time for each email, sent Pin and meeting to create the tone and mood for the evening. The already beautiful banquet room was turned into the romantic vision I had been dreaming of. My guests were gushing over what a gem we had found in the Lititz Inn. From the food and the level of service, to the room accommodations for those of us who stayed in the hotel, it was simply perfect. A big thanks to Jeff and his team for making our day seamless, stress free and beautiful. I cannot recommend this venue enough! We will be back for our anniversary!

If I were to describe the services of Jeff and his staff in one phrase I would say above and beyond! They took such care with everything detail for my wedding to make it a dream come true. They were accommodating with all dietary needs brought to them and trust me I had a lot of them! Jeff was ready to answer any question me or the moms had whether it be via email, phone, or in person. The girls who worked both events showered all of us in love and kindness. I could not recommend this venue enough. There is no where else I would’ve had my event. By far the best in the lancaster area!!! I had guests coming to me all night and days after saying that it was the best wedding they had attended and I truly believe the bulk of the credit goes to Jeff and the banquet ladies.

The Lititz Springs Inn was absolutely phenomenal for our wedding!!! Jeff was extremely accommodating, easy going, and helpful. He made our wedding day run smoothly. They totally knocked it out of the park with the food for our rehearsal dinner and wedding night! It was incredible! We had so many of our guests tell us how great it was and how nice all the staff was. They love what they do and it shows. They also have 13 hotel rooms upstairs so our entire bridal party, parents, and grandparents got to stay at the inn! It was really convenient to have hotel rooms right upstairs for the wedding. Can’t say enough great things about them. Thank you Jeff and staff for making our wedding day so great and special.

We were thrilled to have our daughter's wedding and also the rehearsal dinner at The Lititz Springs Inn and Spa. Jeff Merk was informative throughout the process and kept us up to date on everything. We had a fantastic time and delicious food at the tasting prior to the event and the food that was served that evening was equally delicious. The venue is beautiful, the staff were excellent, and it could not have been a better evening. We had 126 people and it was really seamless. Jeff was calm and assisted with everything from serving us appetizers to keeping us informed about everything that was happening throughout the evening. In addition to the reception, we also rented all of the rooms in the hotel and they were all wonderful. There was a common area with a full kitchen and even an outdoor space. We were able to host a small group of guests before and after the wedding. It was fantastic to be with family and friends all weekend. Jeff said our house is your house for the weekend and he meant it. We felt like royalty. This venue is amazing and we are hoping to use it for our son in the future. It was wonderful! My only complaint was that the weekend was over too soon.

We had the most amazing wedding at Lititz Springs Inn and Spa. As soon as we entered the room, we knew it was special. The space is absolutely gorgeous and worked well for both our ceremony and reception. While we loved the space itself, another huge reason we went with this venue is because the venue coordinator, Jeff, was fantastic from the very beginning. He was the only person that sat down with us at the first meeting and went over every single detail. He took the time with us to make sure everything was perfect, and it all paid off. Every time we had questions or concerns, he always answered them and put us at ease. The whole experience went very smoothly because of how much of a help he and his team were. Another reason you will want to go with this venue is because the food is amazing. There is a restaurant in the building itself, so you know they take pride in their food. All of our guests raved about how both our chicken and beef options turned out. Everything was so convenient about this venue because of how we were able to do so many things through it. We got our venue, food, alcohol, rehearsal dinner, and even some hotel rooms for the wedding party all in the same building. We would also recommend this place to anyone because of how affordable it is. They don’t charge you a fee for the venue space at all, but rather just for the amount of food and alcohol you’ll be using. Everything about this place is perfect, and we would recommend it to anyone!

What a wonderful experience we had! Jeff was amazing from beginning to end. This venue is Highly recommended for a weddings. The staff was friendly, attentive, patient and on time. Everyone Including guest and vendors had a phenomenal time. We couldn’t have asked for a better wedding day. Jeff was extremely accommodating and kind throughout our special day. The food is absolutely delicious and everyone raves about the food selections that we offered. We had enough space for our ceremony, cocktail hour, and dance floor. Bridal suite was big enough for my wedding party and bridesmaids. The bed itself is SOO comfortable too. We are so glad we choose Lititz Springs inn as our wedding venue! If I could give 10 stars I would! Thank you again for all you do ! Our wedding day couldn’t have been perfect without you and your staff! Will definitely recommend to family and friends.

Everything was absolutely phenomenal! I would recommend Lititz Springs Inn to anyone looking for a reception venue, or for any other large gathering. They are incredibly affordable and the level of service and attention to detail is top notch. Jeff made the entire process fun and enjoyable - we always looked forward to our meetings. He answered any questions we had and handled any changes so well. The staff here is fantastic and will truly make your wedding the best day ever. For weeks afterwards, people told us how fun it was, how delicious the food was, and how helpful the entire staff was. Being able to stay upstairs after the wedding was also wonderful. There isn't anything I'd change about it!

I wish I could give them more than 5 stars! From start to finish the Lititz Springs Inn and Spa made our wedding dreams come true. The coordinator, Jeff, is knowledgeable and beyond helpful. The venue was perfect for our semi-intimate guest list of 85 and service was spectacular. Our guests loved the entire space and the amazing area upstairs to keep the party going all night long. The food was delicious and our guests loved the broccolini especially. The night started and ended perfectly and we are beyond happy with our experience. If you are looking for a hip wedding venue in an adorable little town then this is the place for you!

Our wedding at Lititz Springs Inn and Spa was absolutely amazing. Jeff and his team took care of absolutely everything - they made the planning process so easy, and ensured that the whole day ran smoothly. The venue is stunning, the food was delicious and the service was wonderful. We are so happy we choose to have our wedding here!

There is only one word to describe my daughter's wedding at the Lititz Spring Inn and Spa. Perfect. Jeff Merk and his team took care of everything. The setting is beautiful, the food was delicious, the service was excellent.

After reading all the fantastic reviews about Lititz Springs Inn and Spa and Jeff and his team, I can say all of them are true! Jeff and Lititz Springs Inn and Spa did a phenomenal job attending to every detail for a seamless and beautiful wedding. We got tons of compliments from our guests on the food, how beautiful the venue was, and the ceremony and reception overall. I would highly recommend this venue for anyone getting married.

Our wedding was the best day ever thanks to Jeff and his team! We had both our rehearsal dinner and wedding here and both events were wonderful. Everything was absolutely perfect, as they took care of everything we needed. The process was smooth and so much stress was taken off of my shoulders thanks to them. We are so happy we chose this venue, and I would recommend it to anyone searching!

Hands down the best venue in Lititz, Pa! Jeff, the event planner, is literally THE BEST you can ask for. He took care of everything we needed & more. He made every detail perfect! The best part about the Lititz Springs Inn is they provide the hotel, the venue, the food, the alcohol… it made it sooooo easy! Our wedding day was absolutely perfect thanks to them!

We had the BEST time at our wedding in this wonderful venue last weekend thanks to Jeff & his team! What is typically a somewhat stressful planning process was made incredibly smooth with the supportive and responsive staff alongside a customized experience. The character of both Lititz and this venue were charming and ideal for our incredibly diverse crowd of wedding guests. If you're thinking about hosting your event here, go ahead and book it! You'll be happy that you did.

We had the best wedding day and a large part of that is thanks to Jeff and his incredible team! Everything about the Inn was perfect for our day. Jeff's availability to answer our questions throughout the planning process made it manageable, especially in a year where planning with the pandemic had challenges. We had about 90 guests and every one of their needs were met on our wedding day. We also especially appreciated Jeff's attention to our needs on the day off. His level of service was five stars from start to finish. The Inn's staff were also incredibly helpful and provided the same level of five-star service. They are hardworking and also very sweet! We love the Inn & can't wait to come back and celebrate our anniversary someday. A few more details on our event: -Our out-of-town guests booked up the inn and our overflow stayed at the Wilbur. -Olio makes great wedding favors! -Zig's Bakery made our desserts which were fabulous! -The Tied House hosted our rehearsal in their speakeasy and it was perfect.

This venue was the perfect location for our wedding. Not only was the location beautiful, it was reasonably priced as well. Jeff Merk was helpful and informative throughout the process. It is obvious he enjoys his job and has the skill set to ensure the event goes off without a hitch. The food was fantastic, the staff was friendly/helpful, and the hotel rooms were great.

Our wedding was nothing shy of amazing. Jeff Merk, the wedding coordinator heard our vision and made it come to life. Things were handled from even the smallest of details such as working with us to confirm our signature drink. While COVID-19 did play a factor, with an ever changing guest count accommodations were still able to be made. Guests loved the venue and the overall experience of the area.

Highly recommend Lititz Springs Inn and Spa (General Sutter Inn)! My husband and I had our wedding reception on September 5, 2020 on the tented patio. Wonderful experience working with Jeff. Jeff was so attentive to details and professional. We, including our guests, loved the venue, food, and exceptional service! Brides - I recommend a wedding reception here because you get such a gorgeous, intimate, and historic venue with no venue fee. Your cost includes only the food, drinks, and gratuity. With that you get exceptional service and delicious food to choice from. When we were shopping around for weddings venues, I was sold on how beautiful the inn is and how simply easy the food/drink/venue planning was with this venue. I considered myself a bridechilla and I have Jeff and his team to thank for that. Jeff worked closely with my vendors during the wedding day so all events ran to my wedding day timeline. He made sure the patio was clean, my decorations were out beautifully and how I requested them, and that everyone was happy. He made sure our flowers were chilled and ready for me before I left to the church ceremony. I had full trust that everything was going to be perfect, and it sure was! Getting married during COVID was nerve-racking but honestly all the staff helped us and our guests feel at ease and safe. Majority of our guests came from out of town and it was a terrific location to have a wedding reception because of all the close lodging. Many guests stayed in the inn and at the Wilbur (within walking distance down the street). All the guestS that stayed in the inn, could continue the party on the 3rd floor of the inn in the common areas (kitchen, living room with couches, and outdoor deck) after the reception. It was so fun us and for our guests. I could go on and on but I have nothing but positive things to say about our wedding reception at the Lititz Springs Inn and Spa. We wish we could relive our day over and over again! Can’t wait to visit again!

We had our wedding here on 3/20/21 and it was absolutely beautiful! The food is absolutely amazing as well as the pricing! Jeff is an amazing wedding coordinator and the staff is truly the best! It could not have possibly gone any better than it did. The rock block is a super unique option for lodging, our entire bridal party stayed there for two nights and it was great. It truly provided an intimate space for all of us to share every aspect of the weekend together. I love love love it here!

The Lititz Springs Inn venue was beautiful and romantic for our ceremony and wedding. Jeff and the entire team at the Inn are over the top! Everyone consistently asked if we needed anything or what they could help with. The food was outstanding. Jeff made the entire experience enjoyable from the first tour of the venue and accommodations, to the delicious tasting and most importantly was there the entire day of the wedding making sure everything was flawless. I HIGHLY recommend this venue!

I cannot think of anything else that could have been done to make my daughter's reception more beautiful or special. Jeff and his staff were exceptional to work with and very gracious to all our requests. Everything was included for one price, no hidden extras, and that was incredibly reasonable.

I am so happy that the General Sutter Inn was recommended to us for our wedding! Our wedding was so beautiful, the venue and ambiance is stunning! Jeff was amazing, he coordinated absolutely everything and made the whole process effortless! We had our rehearsal dinner, wedding ceremony and reception all at the Sutter. The food is beyond amazing, all of my guests were blown away by how delicious all of the courses were. Planning the event during a pandemic was stressful enough, but Jeff was very accommodating and flexible! In the case we weren’t able to have our wedding inside as planned he had arranged for out door space on the premises. All of the lights and decor were set up prior to the big day and made the space absolutely magical! The rooms in the inn that we stayed in were spectacular and beautifully decorated! Jeff was there every step of way, he made sure we were happy and had the best experience, and he delivered! After the reception the staff carefully packed away all of our decorations and keepsakes so all we had to do was load up the car! We had the best experience and highly recommended the Sutter!

We could not have asked for a more amazing venue for our wedding. From start to finish, even during the pandemic, every question was answered! We have received so many compliments about how amazing our wedding was, from the food to the ambiance and everything in between! The Sutter is the most beautiful, reasonably priced venue for your wedding in the area!

Jeff and his staff were incredible. Everything was a “yes”. Jeff and his team have the mentality of you say “jump” and they reply “how high?” And then they exceed your expectations. Service and evening was unforgettable and perfect. Thank you General Sutter and Jeff Merck!

If you are considering having your wedding at the Sutter Inn... DO IT! We just had our wedding there this weekend and it was flawless, and are so thankful to Jeff and his team. We have been planning a large wedding for November 2020 but unfortunately due to COVID our 3 years of planning went down the drain when our venue canceled on us. My husband and I finally decided at the last minute that we didn't want to wait and maybe we could have a small gathering with close family and friends. So we searched for venues in our area and came across the Sutter Inn and I am beyond grateful we did!! I explained to the coordinator Jeff our circumstances and he was so happy to help us out. He even allowed us to schedule our wedding on our actual anniversary date. So we planned our wedding within two weeks, and the entire time communication was great with Jeff and his team. I was also very concerned with making sure we would be able follow COVID guidelines and have a safe wedding and Jeff and the team made that all possible with social distancing the tables and chairs and creating a reception plan that made it easier to follow guidelines. The day of the wedding Jeff was there the entire time checking on us, seeing if we needed anything, and helped us out in spots we forgot about. THE FOOD WAS AMAZING!! And my family and friends could not stop raving about it. The venue was so beautiful and the pictures came out beautiful!! Jeff and his team went above and beyond for us and I highly highly recommend using the Sutter for your wedding!

The service was amazing! Jeff and his team went above and beyond to help accommodate our wedding during these challenging times. He helped us change plans when we needed to without asking for anything in return and made sure every detail was perfect during our wedding day. You’d be crazy to not at least consider this venue! The value is amazing, the staff is wonderful, Jeff is extremely helpful and keeps the schedule rolling the day of the wedding so you can focus more on all your responsibilities while he gives reminders and is the glue that keeps everything together. The venue is gorgeous, the bartenders were great, the food was phenomenal, and the vendor recommendations were on point. The General Sutter Inn is extremely clean and well maintained in the beautiful town of Lititz which everyone including out of state relatives said was the perfect small town for a wedding. I cannot think of one negative thing to say about our experience. THANK YOU JEFF!

We are so happy that we chose The Sutter for our wedding! The setting was absolutely beautiful, the food was incredible, and the staff was top-notch. Jeff and his team were so helpful during the planning process and made our wedding day a breeze. Jeff made it possible to enjoy our wedding day and not worry about the little details. We highly recommend The Sutter!

The General Sutter Inn was an absolutely beautiful venue. We held our rehearsal dinner and wedding here. Both the grounds and Inn are beautiful so it was a perfect arrangement from beginning to end. During these unprecedented times we had many concerns for the safety of our guests. Jeff Merk was extremely helpful and managed everything in a professional and caring manner. The food was wonderful. We loved staying in the Inn. We loved having the ability to hold small after parties on the third floor with our family and close friends after the rehearsal dinner and the night of the wedding. No matter what we needed or who we asked, the staff was superbly helpful. Our guests were very impressed with the elegance and hospitality!

A shout out to Jeff Merk and team for making our our wedding day spectacular! Planing a wedding during one of the most challenging times our nation has experienced was incredibly stressful as a bride. Jeff was remarkable, making sure everyone was comfortable and paying attention to every detail. We also loved the convenience of staying at the Inn. We were able to extend our celebration with our family & friends to the next day! Thank you Jeff & team!

We absolutely loved having our reception at the Sutter. The space is beautiful, especially when it is decorated for Christmas like it was for our wedding last month. Jeff, the event coordinator there, is an absolute pleasure to work with and was more than willing to accommodate our many random requests! He doesn't treat you like a dollar sign like some venues do, and all of our interactions with the Sutter felt warm and welcoming. Jeff really made the day a wonderful experience and was very attentive to us and our needs the day of. I would not hesitate to recommend the Sutter to ANYONE, regardless of the event type, but especially for couples looking for a ceremony or reception venue! Thank you Jeff and the Sutter staff for treating us so well and being such a major part of our big day!

The General Sutter Inn was a great option for our wedding reception. The event room was beautiful and the feel of the Inn suited my personality and what I wanted perfectly. Jeff, who helped to coordinate my reception was fantastic and super easy to get along with and work with. The General Sutter Inn was also very affordable when compared to the outrageous prices most places charge. All the guests had a great time at the wedding and could not stop raving about how good the food and service was. I would highly recommended the General Sutter Inn for a wedding, reception, or both.

The General Sutter Inn made our wedding day perfect! It was beautiful and so special. More than half of our guests raved about how great the food was. Jeff, the events coordinator did an awesome job from the first meeting we had with him til the day of. Any questions we had he answered. The night of the rehearsal and the day of the wedding he did an amazing job making sure everyone was good and taken care of. He was always easy to find if we needed anything. His staff did a great job as well. I would definitely recommend the Sutter for your next party or wedding!

We had our wedding here and it was an amazing experience. The wedding coordinator Jeff and his staff are first class all the way. It was the best day of our lives. The housekeeping staff were so nice, we had multiple offers to help us set up/clean up. The front desk staff were very attentive, very kind, and so helpful. One of our international guests needed to catch a bus to NYC and the taxi they called never showed up. We had already left and one of the staff drove them to the bus station in their personal vehicle so they wouldn’t miss it. Jeff was with me every step of the way, checking on me, making sure I ate, was drinking water, and that things ran smoothly. He made it easy and I felt very taken care of. Thank you for making this special weekend amazing. There is nothing that could have made it better. It was perfect. BTW the carriage/horses we used from Running Springs Farm was fantastic. Top notch! Thank you for suggesting them.

We are so glad we chose The General Sutter Inn as our rehearsal dinner and wedding reception venue! Thank you to Jeff Merk and his entire team at the Sutter for providing a stunning venue and for making sure we didn’t have to do a single thing but enjoy ourselves last Thursday and Friday evening. On the day of the wedding as well as the months leading up to it, Jeff thought of and tended to EVERY important detail; he patiently answered all of my questions and helped us think through the timeline for the night. He was always ready to make recommendations - he recommended our ceremony venue, the flower shop we used, and our officiant! And he didn't steer us wrong in any of these areas! The night of the wedding, as I was having my dress bustled in the lobby, Jeff took our drink order so that we had wine waiting for us as soon as we entered the reception. From the people at the front desk, to the housekeepers, to the bartenders, to the wait staff - everyone was so friendly and helpful. Some of the wait staff even helped lead the line dances during the reception! At the end of the night, Jeff and his team continued to take care of everything - they even packed up everything in the ballroom that belonged to us as we said goodbye to our friends and family! They truly wanted it to be an enjoyable, stress free experience for us from start to finish. Jeff served all twenty of us at the rehearsal dinner, and everything went so smoothly! We loved the food, and the service left nothing to be desired. As for the wedding, we had our heart set on an outside ceremony, and luckily, we had beautiful weather and were able to have our ceremony at a garden a couple blocks away. If the weather hadn't cooperated, though, Jeff had a Plan B ready, and was always incredibly accommodating. Plus, the ballroom is an exceptional Plan B! All week long, all of our guests have been raving about the delicious food, the beautiful rooms they stayed in, and the breathtaking ballroom. The rooms up on the 3rd floor (the RockBlock Penthouse) are gorgeous, spacious, and comfortable. The third floor has all of the amenities of home (a kitchenette, laundry room, lounge area, patio) - we didn't want to leave. The honeymoon suite is perfect for getting ready in, especially if a fair number of people will be around (lots of seating). Usually a continental breakfast consists of pastries, yogurt, and fruit, but they had fluffy scrambled eggs and some of the best bacon we've ever had (we're convinced there was honey on it, and now we don't want to eat bacon any other way). And we were in the heart of the ever charming town of Lititz. We made sure we didn't have any set plans for the day after our wedding just so we could walk around and enjoy the town with friends who flew in from across the country - and we weren't disappointed. Our time at The Sutter was all we hoped it would be and more. We are especially grateful to Jeff for all of this.

Hands down the best venue we ever could have picked. Everything was so beautiful and seamless. The wedding coordinator Jeff made things happen when needed, coordinated what we wanted, kept open communication, made sure my husband and I had food and drinks, kept us happy and not stressed! We used the Sutter for the ceremony and reception. Everyone had a wonderful time and kept complimenting how amazing everything looked, how friendly the staff were and how great the food tasted. If we could redo our wedding here every weekend we would! We will continue to come back to this charming little slice of heaven for decades to come!

We had the most amazing and perfect wedding day at the General Sutter Inn!I cannot say enough about Jeff and the whole staff at the Inn and how they made everything easy, stress free, and so fun! We took over the Inn and our family and bridal party stayed the whole weekend. SO FUN!! The guys used the 3rd floor and the girls the 2nd to get ready and it was perfect! Jeff was there every step of the way and the day of to make sure we were happy and all was running smooth. Our ceremony and reception were both at the venue and I want to relive it all again! Everyone kept talking about how perfect the day was! My whole family loves Jeff and he went above and beyond to make the day amazing! It was truly the most amazing venue and day! We had 135 guests and moved tables to dance. Everything was seamless, the food was delicious, and we had the best wedding day! Everything I had an idea for or moving things or flowers to be put on tables Jeff said "no problem." He is amazing and I would recommend the Sutter to anyone and everyone! Also, amazing pricing!

Having our wedding at the General Sutter made it perfect!! Jeff and everyone at the General Sutter went over and above our expectations to make our day super special !! They anticipated everything, we didn’t need to ask for anything. The atmosphere was wonderful. The food was exceptional. We can’t say enough good things about the General Sutter and staff.

I wish I could convey in a simple review how AMAZING our experience was. First of all, Jeff (the coordinator) went above and beyond in every possible way. ANY concern we had, any idea we had, any trouble we ran into, he was there to correct, explain, fix, make happen, and take it out of our hands. I am a pretty Type-A person so "handing over" my day to someone else made me pretty nervous. Once we started working with Jeff, those fears went away COMPLETELY. The venue itself was perfect for us. We had 130 guests and the way Jeff had us set up the space made it feel full and cozy without feeling cramped at all. We had plenty of room for everyone, and for all of the various dessert tables, guest book areas, etc. The food is incredible and we had many guests rave about the best wedding food they've ever had (especially the tomato soup)! The room was recently upgraded with a brand-new sound system, and we made our own playlist that my brothers ran. It was awesome. We had a rainy day, but the Inn and the area around it are so picturesque, we still got beautiful photos and had a wonderful day. Speaking frankly - planning a wedding isn't always the sunshine and rainbows that you're led to believe it may be. We had a few issues and bumps along the way, and I firmly believe if we had not chosen the Sutter (and mainly Jeff!), we wouldn't have ended up having the most amazing day ever. I CANNOT recommend this place enough. It's unbelievably affordable (!!!!!), gorgeous, located in a really neat area for out-of-town guests to explore, and staffed with the KINDEST and most capable team of people. I am so thankful to this day that our wedding took place here. We will cherish every moment!

You will not find a better situated medium to small venue location for your wedding and/or reception than the General Sutter. We had a reception for 75, and it was handled professionally and with all the attention to detail you would hope for by Jeff Merck, event manager for the Inn. Jeff offered two meetings to finalize our plan, then a tasting of multiple entrees (we requested a sit-down served meal) and then stayed in touch in the final months leading up to the big day to be sure we had all we needed. Highlights? The food - which was excellent, as was the service and the set up of the room. The ambience was great and the sound system very good. I can honestly say things went off without a hitch. Things that kept me from giving this a full five star rating were minimal, but did impact guests a bit. The lack of parking spaces for guests staying at the hotel (we pretty much booked the whole Inn) and no method by which to verify that the cars parked in the few spaces they have were actually Inn guests was a glaring problem. Parking as a whole in Lititz is tough, and when they are having a festival or busy weekend, it is even tougher. Why the Inn doesn't - at minimum, provide VIP parking tags for the dash or mirror of their cars so that staff can check and be sure that the spaces are used by paying customers is puzzling. It's a simple fix and I'm sure it would aleviate some of the angst guests feel when they pull in to find every spot taken. Ultimately, of course, getting enough parking spaces to reflect the number of rooms available in the Inn would be the best fix. Hopefully, they can accomplish that down the road. But other than that, it was a wonderful, professional experience from start to finish as far as the reception went. Would highly recommend for groups of 125 or fewer.

I cannot rave enough about the service the General Sutter Inn provided leading up to and during our wedding day. Jeff, the events manager, went above and beyond to accommodate myself and my groom, as well as our parents and bridal party. The girls got dressed in one of the rooms in the Inn. Jeff had water bottles and glasses for us, and even opened a second room for more space to relax. After the ceremony, we were running way behind our reception schedule and as soon as we arrived on site, Jeff had a drink in our hands and hors d'oeuvres for the entire bridal party and parents. Throughout the evening he was incredibly attentive (but never over bearing), we never even set foot in the room with the bar, he made sure we ate, had drinks, and had a fantastic time. He took care of all of the details, his team even decorated our cake last minute! All of our guests raved about the food and service. The room was set up beautifully and it was by far the best value we got for our wedding day. Jeff and his team are masters at what they do and genuinely took the stress out of everything for our day! This is hand's down, Lancaster's best kept secret in terms of a wedding venue!

I cannot say enough wonderful things about The Sutter! Our wedding ceremony and reception were able to be held in the same spot. Jeff and the entire staff at The Sutter made our wedding day so incredibly special and easy. Whatever I needed to be done, Jeff was right there to make sure I had zero worries. Thank you, thank you thank you from the bottom of my heart!

The General Sutter Inn made our wedding day so beautiful and special! Exceeded our expectations❤️From the beautiful ballroom with stained glass windows, the fabulous rooms especially rock block penthouse, and the lovely town of Lititz! The food is truly delicious!! It was the amazing day it was led by Jeff and his team! You are truly the best and the day flowed perfectly thanks to your efforts. Thank you all for the wonderful memories that we will carry with us forever❤️Cheers🥂Coleen and Eric Sics

We couldn’t have asked for a better venue or service! Everything was amazing and Jeff was outstanding! He made everything so easy and the whole day went as planned with no issues. His attention to detail was amazing and the front desk staff was very helpful as well. We had several room changes several times for our out of town guests and they never made me feel like I was a burden. Also, the pricing was better than we could have hoped for so if you’re on a budget don’t be afraid to check them out! Because of the great service and friendly staff we would not hesitate to have another function at the General Sutter. Thank you so much for making our wedding day fabulous!!

10/10 super happy with this venue. Jeff and the rest of the staff were very easy to work with -- good communication and very accommodating to our needs and budget. The food we chose was delicious, and they were able to customize a few things to our needs. Our wedding was on the small side and our out-of-town guests appreciated being able to stay on the property without feeling like they were in a mass chain hotel. Everything you're looking for in a venue!

It has been just over a week since we had our wedding reception at the General Sutter Inn, and we cannot stop talking about the incredible experience we had. The cost was exceptionally reasonable, and above all else, Jeff Merk and his team were next-level kind and efficient. The ballroom was the perfect size for 100 of our friends and family, the third floor Rock Block Penthouse was a huge hit amongst our friends. Highly, highly recommend.

Jeff and the entire team at the The Sutter created the sort of fantasy that the most discerning of brides and grooms would demand--yet we never needed raise a finger or utter a word. At every turn, they were with a helpful hand, a smile, a thermostat adjustment, a well-timed bouquet hand off on the way to the chapel, and in more cases than we needed--drinks! The entire weekend was a dream-come-true, and the day of our wedding could not have been more perfect. If you are looking for unparalleled, professional service with a personal touch and a LOT of bang for your buck, look no further.

The General Sutter Inn is a beautiful venue. Working with the event coordinator, Jeff Merk, was such a wonderful experience. He made us feel special and made sure every detail was taken care of. The day perfectly met my vision. The food was wonderful and Jeff worked with us to build our perfect menu - everyone loved the mac & cheese and fried pickles! The staff was great and incredibly attentive. We had both our ceremony & reception in the main ballroom and it was beautiful. The room turnover was seamless. Jeff Merk was professional and always prompt to return phone calls and emails. We were lucky enough to have many guests stay over in the hotel as well and continued our celebration in the 3rd floor Rock Block hotel lounge. All the hotel rooms were nicely decorated, spacious, and clean. The General Sutter Inn was the perfect venue and thanks to Jeff Merk and his team, our day was perfect, too. Thanks so much, Jeff!

The Sutter is a beautiful venue with amazing food! Jeff and his team go above and beyond! Seriously amazing people. They somehow managed to exceed my expectations when I didn’t even know that was possible because I was already amazed. Book them! You will not regret it!

My Husband and I had the best wedding ceremony and reception at the Sutter Inn. Jeff helped us every step of the way. He put our worries to rest and answered any questions we had. Every guest at our wedding couldn’t stop talking about how great of a venue the Inn was. Everyone love, love, loved the food!! Jeff made sure the ceremony and reception were decorated the way we wanted it. I told him the day of I trust him to decorate and he did amazing!! My husband and I had an amazing wedding and wish we could do it all over again at the General Sutter Inn!! We will be telling everyone about the Inn and how great of a place it is just to eat at but also for events.

If you're looking for a top rated venue at a reasonable price, you don't need to look any further. The General Sutter is beautiful, classy, and the food is amazing. The best part about the Sutter however isn't the building, it's the people. Jeff made us feel comfortable from day 1. He went above and beyond to make us feel special on our day. I will always recommend The General Sutter.

I did not make a mistake when choosing the Sutter for our wedding venue! Jeff and his team made everything so easy and stress free. There were no catches when it came to pricing and you may use your own venders! My guests and I had an awesome day and I don’t regret anything it was absolutely PERFECT ❤️

We had such a lovely reception at the Sutter. The venue is absolutely beautiful and Jeff + staff were so helpful and a joy to work with. I would highly recommend to anyone. It’s a hidden gem in Lititz!

I simply can’t express how perfect Jeff and his staff were at making our day amazing. First—for anyone from Lititz, we got married on the evening of the Lititz Craft Show. That’s right. 50,000 people and this venue is at the corner of the closed streets. Did it matter? Not a bit. Jeff made sure our day was perfect. The food was amazing. The staff—so attentive. Our guests loved the ambiance and attention. From 6 months ago when we picked the venue through the actual day, everything went smoothly. You cannot go wrong with The General Sutter Inn.

We chose the Sutter because our first date was at the Bulls Head and we couldn't have chosen a better place! The food and service were wonderful and our guests all had wonderful things to say! Jeff Merk was fantastic to work with and went above and beyond during the planning process as well as on the wedding day itself! Thank you for making our wedding day so amazing!

Oh my gosh!! Jeff Merk at the General Sutter Inn is AWESOME!! We can’t put it any other way! Right from the first day we met with him to decide on a venue to have our wedding reception to the day after the actual event, we couldn’t have been happier with his services! He set up a date for “tasting” choosing from three different entrees and met again with him to lay out the space for the reception. He is an excellent listener and takes very good notes and he and his staff set it up exactly as we wanted. The food was delicious! All of our guests commented on the hor’d ourves and the entrees and all were served hot and in a timely manner! As it turned out, we were able to have the larger room for our reception however the smaller room is elegant and intimate also. Jeff is a very good communicator and handled our needs like we were his family. Please don’t hesitate to check out the General Sutter Inn in Lititz, PA for your event! AND, they have a wonderful renovation going on right now which is going to be AMAZING! The Inn is very excited about! Karyl and Ray Gmitra. Lansdale, Pa

We feel so lucky that we found the General Sutter Inn for our wedding venue! As soon as we arrived and met with Jeff we knew it was the one. It has such a special charm to it and you can’t beat the price for everything you get! Our original plan was to have the ceremony down the street outside and the reception indoors at the Sutter, but Mother Nature had her own plans and Jeff was so accommodating in helping us have the ceremony there also with no extra charge! Every step of the way Jeff was asking what he could help us with. We arrived early Friday and set up the space for our ceremony and after the ceremony Saturday evening the General Sutter Inn staff turned the room around quickly for the reception. We also took full advantage of the 17 rooms that the Sutter has on the second and third floors. Our families and friends booked all of the rooms. We got the suite on the third floor in the Rock Block where there are 6 rooms total! Our bridal party also booked on the third floor and we had the whole floor to ourselves for getting ready and the after party! It includes a hang out room with couch and tv, a private deck, a kitchen, and laundry room! It is amazing! Please check this place out :)

We couldn’t have asked for a better wedding or reception at The General Sutter Inn. Jeff was amazing. We were a small wedding of 27 guests and we were treated as nicely as any large party. He handled everything beautifully down to the last detail. My son and daughter in law had their wedding and reception in the large ballroom and it was gorgeous. The timing of the staff was impeccable. The food was delicious. We had a buffet of steak, chicken, mashed potatoes, soup, house salad and roasted vegetables. The prices were incredibly reasonable for all we had. No extra “hidden charges”. We got to enjoy our guests without any worry of what was coming next. Jeff took care of it all. The bride and groom are given a beautiful room upstairs at the Inn to use whenever they would like and our bride and groom chose to stay there on their wedding night. If I had to change one thing it would be how close our chairs were set up to the bride and groom during the ceremony. As the parents sitting in the first row, it was a little hard to see anything but their backs. That being said, The General Sutter Inn still gets 5 stars for quality service, value and elegance. We couldn’t have chosen a better venue!

For a venue that has over 52 weddings booked in 40 weeks they sure did treat me as if I was their only bride and main priority! Right off the bat Jeff worked with our budget and short notice booking when our original venue choice was going back on their word and trying to charge us more. I think every bride can relate that as soon as you mention the word "wedding" the prices sky rocket. I had reached out to Jeff Via email about possibly booking with them because I was not happy with our original choice. Jeff had told me that unfortunately they were all booked up that weekend. I had asked to come in and meet with him anyway and he agreed to do so. Once we could talk in person he felt for our situation with the other venue and figured out a way to get us in if we were willing to start just a few hours earlier. This made my day! The quote he gave us was a quarter of what the other venue was trying to charge us and we were getting more for our money with him. It was very special to us to find a venue in Lititz because this is our hometown and we love it here! Jeff was prompt in responding to any questions that I had in the weeks leading up to the wedding. I was also staying the night before the wedding with my bridesmaids to get ready there and he let me come in and look at all their newly remolded rooms to pick out my favorites. On the night before the wedding we decided it would be a smart idea to steam, iron, and use a blow dryer all on one outlet and so we blew the circuit. Christian and Jeff were up there in minutes to check on us and even gave us a complimentary room to move to. Then in the morning it was so chaotic in and out of three rooms girls getting their hair and makeup done and so we were running a little late for the ceremony so Jeff just had us throw all of our stuff in one room and they cleaned up everything for us. Pack our belongings and had them waiting for us in a safe place. So I mean it when I say five stars all around! -Raisa

Simply amazing! Everything about the General Sutter Inn was perfect! Their staff and Jeff were just AMAZING!! They made sure everything ran perfectly and just as we requested!! Jeff does such an awesome job coordinating with you and making sure all your questions are answered. So helpful!! Not only is their staff amazing, but as is their food!! Throughout the night I received numerous comments from our guests saying how wonderful everything was and it was the best wedding reception they've been to!! Oh, did I mention you get to use their rockblock penthouse suite to get ready in?...yep!...your bridal party will love it...plenty of room to get ready in and great for pictures!! If you want to WOW your guests and have confidence knowing you'll have the perfect wedding, book at the General Sutter Inn!! I can't thank them enough for giving us the PERFECT day!!

Having looked at several venues we came across the General Sutter Inn, I will say after the first meeting with Jeff Merk I thought this place was too good to be true. Well I couldn’t have been more wrong! Jeff and his staff did an amazing job, everything was great, the venue, the food, the music, and the Rock Lititz suite was the best way to end a perfect day! Thank you to Jeff and your amazing staff for making our special day a wonderful memory . Ed and Karen