We help you create the wedding of your dreams.
Loft28West is a warm and welcoming wedding venue located in Aurora, IL. Spanning 7,000 square feet, this loft features wooden floors and exposed brick walls that add a trendy industrial feel to the space. It is a century-old building that was once a bustling coat factory, boasting a unique historic and lively charm.
Loft28West has indoor and outdoor spaces for you to host the wedding of your dreams. You can exchange vows indoors before hosting a magical reception in their main banquet hall. The banquet space features high ceilings, floor-to-ceiling windows, and white-washed brick walls. Sparkling chandeliers softly illuminate the space and add a romantic atmosphere to the space. It has a capacity of 200 guests, so you can dine and dance the night away with your nearest and dearest. For those hoping to host an unforgettable event outdoors, the Private Sky Deck offers stunning views of the river.
The Loft28West team would be honored to help bring your vision to life. They offer bar and catering services, as well as a selection of packages for you to choose from. Packages include chairs, tables, and a variety of lounge furniture. Contact the team today for more information on how they can host your special day.
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Pricing details
Starting prices
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Ceremony:
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Starting prices don't include service fees, taxes, gratuity, and rental fees. Guest count and seasonality may also affect prices.
Amenities + details
Amenities
Ceremony Area
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
Outdoor Event Space
Reception Area
Wireless Internet
Ceremony Types
Civil Union
Commitment Ceremony
Interfaith Ceremony
Non-Religious Ceremony
Religious Ceremony
Second Wedding
Vow Renewal Ceremony
Guest Capacity
Up to 300
Settings
Loft
Rooftop
Venue Service Offerings
Bar & Drinks
Cakes & Desserts
Food & Catering
Rentals & Equipment
Service Staff
Transportation
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Availability
Reviews
4.4
out of 5.013 reviews
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Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Loft28West is a stunning industrial chic venue with exposed brick and wooden floors, perfect for weddings and events. The staff, particularly coordinator Gabrielle, received high praise for being organized, attentive, and ensuring smooth communication leading up to and during events. Guests appreciated the delicious food, unique atmosphere, and personalized touches like an Irish Pub-themed cocktail reception. Despite some initial hiccups with communication and pricing, overall, Loft28West was highly recommended for its beautiful setting and exceptional service.Review photos
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Amy W
Highlighted review.
5.0
12/03/2024
I booked this venue a year and a half in advance and went through the multiple different points of contact at the beginning. I rolled with the punches as I am not one to complain on small things but it was annoying. Gabrielle was assigned as my final point of contact. I was skeptical after hearing different things from the other points of contact and after signing the contract and providing my deposit, however Gabrielle understood how frustrating it was for me. She went out of her way to ensure all communication was handled appropriately and efficiently. If I had a random question throughout the week, I could just shoot her an email, text or call and she would respond quickly. Our wedding was a relatively large wedding where we used the entire ceremony space for the ceremony and the entire Packard Room for cocktail hour/reception. They told me to prepare for a 2 hour long cocktail hour in order to flip the room - I was not so happy about this but I totally understood since we were a large wedding and we were utilizing the whole space (which they normally do not do). With this being said, they flipped the room so quickly on my wedding it was close to a normal 1 hour cocktail hour...I was so relieved and impressed. The whole day was beautiful and I really owe that to Gabrielle. I did not have a wedding planner so Gabrielle was my "go to" for my big day. She was polite, respectful, and I could always tell she wanted me to have the best day ever (in which I did!). She truly cared how the night played out. Could not speak more highly of Gabrielle!
Hannah Q
5.0
12/05/2024
This venue was everything and more for the feel I wanted to have! Our wedding coordinator, her name is Gabrielle, was by my side when I asked any questions. The venue provided us with their own menu so we didn't have to hire anyone to cater for us. That was a nice bonus if you ask me.
Any questions?
Abby G
2.0
11/27/2024
We got married last year at Loft 28 West and while the venue itself is gorgeous and truly SO beautiful, the staff we worked with past contact-signing was truly awful. I would say like some of the other reviewers have: get yourself a wedding coordinator that day since the two women who we worked with were incredibly unprofessional and unhelpful.
Pros: 1) the space is GORGEOUS and perfect for a wedding venue all in one (ceremony and reception); 2) It's nice to have a space that ready with chairs/tables/napkins/etc; 3) pictures and video turned out great in the space!
Cons: 1) the event coordinator assigned to work our wedding day called me THE NIGHT BEFORE OUR WEDDING asking to run through and review allergies of all my guests. Mind you, I sent her 2 separate emails with attached DOCUMENTS that outlined the guests who had allergies TWO weeks before the wedding. Furthermore, at our dress rehearsal, she came up to me before we started and asked me to run through who was going to walk down the aisle when. Mind you, I sent an email with all of this outlined in a separate document WEEKS before the wedding as well! This event coordinator, who shall not be named, was unbelievable unprofessional, lacked attention to detail and seemed like she didn't care on our wedding day; 2) I was told that I would need one friend to help the even coordinator and staff set up center pieces the morning of (all we used were light greenery and votives). What ended up happening is that the our event coordinator said she wouldn't have enough time, so 3 friends of mine and ALL my bridesmaids had to go and set everything up with little to no help from the even coordinator and staff. When it came time to clean up after my husband and I left in our sendoff, my bridesmaids and even some of our guests were rushed to clean up all center pieces by our event coordinator. 2) The sales and even director yelled at my florist for not have a table number for our center pieces. She was berating my florist until my Mom and a friend of mine stepped in to smooth out the situation. The event coordinator said that she would create a table number using materials that they had on hand, but...surprise surprise, my close friend was handed the materials by our event coordinator to make it while we were walking down the aisle; and 3) the most outrageous: The sales and event director SHOWED THE VENUE TO A PROSPECTIVE COUPLE DURING OUR CEREMONY. Thankfully I was so engrossed in the best day of my life that I didn't notice. But my bridesmaids told me weeks later. They also told me that they went up to the director and confronted her on the unprofessionalism of showing a venue while a wedding is going on, and she denied it left and right and was incredibly rude to my bridesmaids. It wasn't until my Father also approached her about it when suddenly, her demeanor changed and she made sure that my parents were pleased and well taken care of.
All in all, both our event coordinator and the sales and event coordinator were outrageously unprofessional and really changed by opinion of this venue as a whole. Like I said, beautiful venue, but do what you can to NOT work with these women because it really impacted the day for my bridesmaids, family and friends who I wish would have been taken care of, respected, and honored by a venue that you are paying GOOD money to use.
Keely B
5.0
10/23/2024
We had the best day at Loft28West! The venue itself is so beautiful and the food is delicious!! Gabrielle was our coordinator and was wonderfully organized. She checked in throughout the day itself too and it was so appreciated.
Only thing that was a drawback leading up to our wedding we had some slow communication when we first booked, but once we got paired up with Gabrielle all went smoothly! Thankful to have found this place to celebrate our day!
Jessica L
2.0
9/21/2024
Loft 28 west review
Visually, this venue has everything I envisioned for our wedding - the charming loft. The food was great and bar service as well. However, brides, I HIGHLY RECOMMEND you have your own wedding planner if you use this venue. The staff we met at the beginning of our planning journey was great (welcoming and friendly), but unfortunately there seemed to be a lot of employee changes and the charm began to fade.
Our dedicated point person took weeks to respond to emails and often the questions within the emails were not addressed. My personal coordinator had a list of final questions for our FINAL venue walk through and maybe 25% of our questions were answered, the rest being “I’ll have to ask.” Not to mention she seemed completely uninterested in our event.
We were charged an extra $500 for having a sign featuring our favorite cocktails, all of the alcohol we chose was within the bar package I choose, but because we made a sign, they gave us the run around and I had to have another in person meeting (post final walk through) to discuss further and withhold final payment until we were comfortable with all decisions and all decisions in writing.
Best part after all the issues they gave us - they spelled my husbands last name wrong with absolutely no apology and a feeble attempt at making it better (see attached image). The event coordinating staff at this establishment is terrible, disingenuous, inexperienced, slow to respond and quite frankly, unprofessional. Please do your research on this venue before choosing this for any event.
Bar staff, waitstaff and venue style, wonderful. It’s upsetting to see such a great venue being run so poorly. Again, make sure your have your own PRIVATE event coordinator when choosing this venue, or have a personality where you’re ready to negotiate and argue about literally everything, down to ice cubes.
Cheers!
Melissa S
5.0
11/07/2023
I am very thrilled to have hosted my wedding at Loft 28 West. It is an absolutely gorgeous industrial chic setting with exposed brick and wooden floors. My cocktail reception was held downstairs which has an Irish Pub feel, allowing guests to be transported to two venues without having to leave the building. The staff was hardworking the entire night and the bartenders were so full of character. This was the first wedding I have been to where the food was absolutely delicious also! Gabrielle was outstanding, making sure everything was flawless throughout the night. She was there from the beginning to the end adding personalized touches to make our day extra special. Though there were a few minor hiccups with pricing and previous agreements being revised during the planning process, I completely understood this was mostly due to switching of hands with coordinators, and they did the best they could with compromising. In the end, I was thrilled my event landed in Gabrielle's hands and if I were to redo my wedding, I would absolutely host it here again!
Annette T
5.0
9/21/2023
We had our daughter's baby shower at Loft28 because of its amazing atmosphere and beautiful decor. Not only is the venue stunning, the event coordinator, Suzanne, is incredible! She was very helpful in making the day go smoothly before the event and the day of the event. The attention to detail, professionalism and service was top notch. We had a couple minor changes the day of the shower and Suzanne did not blink an eye, she made it happen. We also received many compliments on the food! I would highly recommend Loft28! You will love this place!!
Jennifer S
5.0
9/20/2023
Hosted my baby shower here and overall had an amazing experience! The staff were great to plan with, and the food & dessert was great too! Would highly recommend an event here.
Rachel G
5.0
12/04/2022
Our wedding ran smoothly because of Joanne and her hardworking staff! Jenna and Sarah were our coordinators, and worked hard to make sure our day was perfect. Jenna was available to answer all of our questions quickly and was super helpful. The food was delicious, and the cocktails were fabulous. We loved our experience!
Samantha C
5.0
11/15/2022
The venue was exactly what we were looking for. We worked with Sarah the most and she went above and beyond to make sure the day ran smoothly. Food was great and bar was a ton of fun! We also liked the bar downstairs for cocktail hour. We would definitely recommend this to anyone looking for a loft wedding vibe. Close to hotel, casino, and two brothers brewery.
Delaney C
5.0
9/29/2022
There are so many reasons why Loft 28 West was the perfect venue for our wedding. The space is a beautiful combination of both vintage and modern motifs. Jenna was our wedding coordinator, and I don't think our wedding would have gone even half as smoothly without her! She was very professional, did an amazing job setting up our decorations, kept the wedding on schedule, and listened to all of our ideas. The food (we chose the salmon and roasted chicken) was delicious, and received many compliments from the guests. The patio was also a lovely spot to take our photos and for guests to relax when taking a break from the dance floor. We had a smaller guest list (around 55), but it was clear that the space would be just as beautiful with a larger guest list as well. Highly recommend Loft 28 West!!
anonymous u
5.0
8/23/2021
When we lost our original venue due to an unexpected closure, we reached out to Loft 28 and they immediately scheduled a call/facetime (since I traveled for work and was not able to do in person walk through at first). They have in house catering but due to my circumstances they allowed me to keep the caterer we already had booked and worked directly with the Caterer for all/any coordination logistics. They have great options for bar packages, table sizes/layouts, chair colors, linen colors, some additional decoration pieces you can utilize, furniture you can move around (or not use) and an AMAZING Cocktail space downstairs. They also have these beautiful drapery options to be able to hide sections when the space is being used for both the ceremony and reception (which is what we chose to do).
Caitlyn J
3.0
6/30/2021
This wedding venue is absolutely stunning! If you’re looking for a loft space in the Chicago suburbs, this is the place to go! It’s a newer space, so everything looks fancy and clean! The food was delicious and the cocktails were great! Sara was awesome and made sure everything was set up and ready to go the day of!
One VERY BIG downfall was the roof leaking all over our head table and bridal party the day of our reception!!! Being a new space, this should not have happened. We addressed it with staff during our event and it seemed that no one cared to help fix the problem!
Another issue that I had during planning my reception, was the lack of communication. I was planning my wedding from another state and they most definitely didn’t make me feel comfortable. I ended up getting bounced around to 4 different coordinators throughout my planning process which made it even more difficult. Things were not passed along from person to person which was very frustrating.
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