About this vendor
We offer full event design services to ensure your wedding day is magical. Lo is dedicated to creating your unique vision flawlessly. Many of our events’ décor elements and details are hand crafted in our studio. We thrive on this creative process, which creates a highly personalized event.
Details
Decorations & Accents
- Wedding Designers
Lighting
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4.3
out of 5.04 reviews
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We used LoLo Design on the recommendation of our venue after our original wedding planner had a family conflict arise with COVID and had to cancel. While elements of our wedding turned out beautifully (e.g., food, lighting, paper product) we strongly believe that the fee charged was not a fair price for the quality of the services we received. COMMUNICATION/CLIENT MANAGEMENT: Our families were treated with little respect which is first and foremost our greatest grievance. Clients are difficult to manage and everyone has different family dynamics, but we were met with a short temper and visible frustration during several touchpoints. Furthermore, several scheduled touchpoints were missed entirely by Lo without prior notice. One vendor even questioned whether Lo was still our event planner as she had gone for so long without hearing from her. ATTENTION TO DETAIL (sample challenges include): Lo sent out invitations completely incorrectly, (addressed only to the men), which caused embarrassment and confusion and we were met without an apology for the error. Seating cards and final headcount were tallied incorrectly the week of the wedding and the bride had to reconcile documents to the appropriate headcount. According to our videographer they were not confirmed for the rehearsal prior to the day of the event and; therefore, did not show up. DAY OF EXECUTION: No staff member was assigned to the bridesmaids or groomsmen to organize them the day of the event. No schedule was printed or emailed to these individuals despite direct requests at the rehearsal. As I’ve seen in the market, similarly priced planners arrive with teams and printed schedules to keep everyone in line. When the venue couldn’t not figure out where to deliver the bouquet, my bridesmaids ran around to figure it out, since there was no way to get in touch with Lo on the day of the event. There is no cell service at the venue and she did not arrive with a plan to mitigate, despite having worked there before. When my dad's boss arrived to check-in he was turned away and told he did not have a room. He clearly had a house assigned on the document. With better communication access and command over the guest list, this would have been avoided, but alas it landed on the bride. No wedding is perfect, and small things go wrong, but items certainly fell off (e.g., bathroom baskets did not make it into the bathrooms, bouquet didn’t make it to the aisle)
Overall, I cannot stress this enough - Lo did not deliver a quality of services that warranted her fees.
Lo was absolutely the best decision we made for our wedding this past September! I truly couldn’t imagine my wedding day without her. When I first met Lo, accompanied by her talented assistant Diane, I knew we made the right decision in regards to an event coordinator. Lo has tons of experience and it showed immediately that she was the best around. I was overwhelmed with the thought of trying to transform a large ballroom into a beautiful wedding venue – there were too many decisions to make and too many options regarding details and vision that I just couldn’t articulate or keep straight a vision without professional help.
Lo and Diane met with us on numerous occasions discussing our vision for the day-they helped us come up with color schemes, ideas and themes based on our likes, dislikes and favorite styles of many different things. Lo’s professional ability to capture the ideas of what is in the mind and creating that vision physically is truly outstanding. She was able to understand exactly what was envisioned and transform our wedding venue to a magical and stunning space for us and our guests. She created a breathtaking scenery that I could have only dreamed of. Professional emails pre and post meetings along with reminders and time frames helped this bride get through it stress free (most of the time! :) Lo exceeded our expectations with her outstanding creative ability and wedding knowledge. I am truly thankful and blessed to have used her services and I would highly recommend her for any event!
Where do I even start….. When I got engaged the thought of planning a wedding was an extremely daunting task. I lost my mom 5 years ago and as the only girl in the family, I couldn’t imagine being able to pull it off. To make matters more complicated I have always dreamed of hosting my wedding at my family’s harbor front home in Falmouth. I was introduced to Lo through a good friend and it after my first phone call with her, I was confident she was a great match. Lo met with me and my dad and we were all was a bit skeptical of my desire to transform our home in to a venue for 200 people. As that list grew to 300, Lo was forced to get creative and OMG did she rise to the challenge. Lo took time to understand the style wedding I was looking for which extremely non-traditional. FUN FUN FUN was all I wanted. No sit down dinner, great music, delicious food and of course lots of cocktails. Oh and wedding colors? Leopard print. Leave it to Lo to pull all of that together into a classy, extravagant affair that I am positive none of my guests will ever forget. And the best part? I was never stressed once. Not once. That is how good Lo and team are. I could seriously go on and on but a written review will never her work justice. Thank you Lo for the most amazing wedding day and for making the planning process painless and dare I even say fun! Let’s do it again next year :)
Lo and her team provided phenomenal event planning, execution, and design. I highly recommend them and can’t wait to work with them again! We met Lo, and saw her in action, towards the end of our wedding planning process as she planned, soup to nuts, my brother’s wedding and it was superb! My Mom and I were doing everything ourselves, and we decided to work with Lo for month of logistics and design element incorporation. She and her team are an absolute pleasure, and in hindsight we wish we connected with her at the start as she truly loves weddings and is gifted with art and design, overall orchestration, finishing touches and was just awesome! Lo was a phenomenal listener and went above and beyond to translate what we were looking for into our wedding reception that far exceeded our expectations! As Lo says “you guys” (me the bride, my husband the groom and our families) are the VIP’s!” Thanks to Lo and her team we were able to enjoy everything as our wedding unfolded, our guests, dinner, dancing, cocktails and all of the love that was surrounding us, as we knew LoLo Event Design was on top of everything! I highly recommend Lo and her team, they are an absolute pleasure to work with!
Contact
162 NEWBURY STREET, BOSTON, MA
LoLo Event Design
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