Arrive at your wedding destination in style
Greater Minnesota, Minneapolis/St Paul, Western Wisconsin
Service area
AWARD WINNER (6X)
Thanks to recommendations from couples on The Knot
Lorenz Bus Service in Minneapolis, MN, is trusted by some of the most experienced wedding planners, the most prestigious corporations, and professional sports clients alike due to its consistent performance when it matters most. Lorenz has a skilled group of professional drivers and a diverse and modern fleet.
Veteran-owned Business
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Transportation
Shuttle Service
Wedding Activities
Wedding
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Reviews
4.8
out of 5.0113 reviews
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Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Lorenz Bus Service received glowing reviews for providing affordable, prompt, and safe shuttle services on guests' wedding days. Customers appreciated the excellent communication, helpful staff like Bob and drivers, and punctuality of the shuttles, even in challenging weather conditions. The buses were described as clean and luxurious, with drivers like Andrae and America noted for their professionalism and friendliness. Customers highly recommended Lorenz for wedding transportation needs, citing efficient planning, adaptability to changes, and smooth execution as key strengths of the service.- Top reviews
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Rance M
5.0
2/10/2025
Lorenz Bus service was the most affordable choice for shuttle services on our wedding day. The communication with Heather was prompt and quick and the driver they assigned was awesome! It snowed several inches on our wedding day and Jose got everyone to/from the venue safely and promptly. Would use again!
Shannon B
5.0
12/08/2024
Lorenz bus was the perfect shuttle service for our wedding day. From booking everything was awesome and Bob was great with giving us all the options, prices, etc to pick what would work best for us. He also was amazing with communication about the shuttle route for the day of service. The driver was awesome and there is nothing better than knowing that all your guests have a safe ride. Highly recommend!
Any questions?
Marissa P
3.0
10/16/2024
Lorenz is the best priced option on the market. We used the standard school buses and everything went smoothly and on time. Our sales representative had some communication issues that I wish were better, but if you are proactive, you won't have a problem. For the price, this was a great option for our wedding!
Rachel H
5.0
10/04/2024
Lorenz Bus Service was excellent to work with! They worked within our budget and were flexible with us up until the very last moment. Bob who we worked with was very kind and accommodating throughout our entire process. We had a bus Friday night for our rehearsal and Saturday for the wedding. The bus driver Saturday was kind enough to make one extra trip for us at the end of the night. Would always recommend working with them!
Olivia K
5.0
8/07/2024
Booking experience: Great! Bob was our sales manager and was super knowledgeable about the routes, the timing and helped recommend adjustments to make the shuttle process as seamless as possible for our guests.
Day of: Andrae our driver and he was fabulous - helping some of our elderly guests board, kindly greeting everyone, being flexible if people were taking an extra moment to move along, and most importantly driving safely & smoothly - he was a true delight and we would trust him for any future event!
Carrie O
5.0
7/21/2024
They were great to work with! They followed up with us promptly, helped iron out details, and most importantly - got us and our guests safely from our venue to/from the hotel.
anonymous u
5.0
7/01/2024
We used Lorenz for our wedding shuttle and had a great experience! Bob was easy to work with, explained everything well leading up to our day. Our driver showed up early each run throughout the night and pricing was very reasonable. Highly recommend!
Madison L
5.0
6/28/2024
So thankful that we were able to hire transportation services to and from our wedding through Lorenz! Very communicative staff and the busses were super punctual! Overall pretty smooth process from start to finish, I have no complaints at all!
Sheila P
5.0
6/26/2024
Easy to do business with, great communication and flexible with changes.
Sheila P
5.0
6/26/2024
Great communication, flexibility and elegant bus.
Stacey R
5.0
6/25/2024
Lorenz Bus Service provided wedding transportation for our wedding. We hired 2 shuttles that picked everyone up from downtown Stillwater to then drive everyone to our venue about 25+ minutes away with multiple return trips during the evening. I was stressed about wedding transportation since it’s such an important step to ensure everyone has a safe ride home and there were a lot of logistics to coordinate. Lorenz Bus Company delivered! The shuttles were on time and the whole evening went smoothly. Our guests were taken care of and we didn’t have to worry about a thing! Their prices were also much more reasonable than other companies. I would highly recommend hiring them!!
Adam B
5.0
6/24/2024
Lorenz was very easy to work with and completely fulfilled our wedding transportation needs!
Liz S
5.0
6/24/2024
Bob was so great to work with, he provided me with different options and was so kind!
Ken M
5.0
6/21/2024
When calling around for buses from the hotel to the venue and back, Lorenz provided us with the best options and advice on how we should organize our shuttles. We appreciated their communication leading up to the reservation and throughout the evening. Our guests loved the coach buses and our drivers, Ernesto and Jennie.
Jordan F
5.0
6/11/2024
They were great to work with! So responsive and really helped coordinate everything for us.
Erin H
5.0
5/28/2024
We used Lorenz for our wedding shuttle. Bob was so helpful from the beginning of the process and leading up to the event. The day of was smooth with bringing guests to the venue and getting everyone back to the hotel. America was our driver and she was great!!
Emily G
5.0
5/05/2024
We used Lorenz Bus Service for our wedding shuttle needs. Bob M. was very responsive throughout the whole planning process and everything went perfectly on our wedding day!
Michael S
5.0
3/25/2024
Lorenz Bus Service provided the transportation to and from our wedding and they did a great job!
Bob was incredibly helpful and professional on identifying the type of shuttle we needed and worked with us to get a good plan in place for pick up and drop offs.
Their prices were also very reasonable compared to a lot of other vendors.
Highly recommend them for your shuttle needs!
RaeLynn L
5.0
3/02/2024
Bob, was so easy to work with!! They were professional and timely, the driver waited when one of our guests forgot something in their room. Bob helped me look for a couple missing items by checking the motor coach the following day. Highly recommend Lorenz for your transportation needs!!
Donna V
5.0
1/05/2024
Lorenz was fantastic from start to finish. Bob and Heather listened to all my nonsense and made sense of it! Never once did I worry that something was forgotten, every detail was clear and well communicated. In the day and age of not wanting to make phone calls and doing everything electronically, I looked forward to talking with both Bob and Heather as they had great suggestions and clearly know their business of transportation. Anything I asked about was answered and suggestions made to make my ideas even better. HIGHLY recommend Lorenz for any transportation needs for any occasion!! Thanks Bob and Heather for making the process so simple and dare I say, enjoyable :)
Roxy N
5.0
11/29/2023
I highly recommend Lorenz Bus Service. From making the initial reservations to night of wedding, Bob was very responsive to all my questions. The driver was on time and was ready to go at all the pre-selected times. He was very responsible to any questions we had and was very personable. Would not hesitate to use them again.
Mara M
5.0
10/25/2023
The sales staff were very helpful in coordinating our transportation needs. It was a small distance to cover between hotel and venue, but they offered many options for pick up and departures that met the needs of our guests! The 23 passenger coach we used was clean and luxurious. HIghly recommend for all of your transportation needs.
Abbey C
5.0
10/24/2023
Lorenz Bus Service was amazing to work with! Bob was very communicative when we asked for a quote, went over every detail for transportation with us multiple times before our wedding day. He reached out the week before and was a HUGE help with timelines, planning, and allowing us to make changes and providing advise for transportation from his experience. A few days before, they give you the driver. The driver reached out prior to the big day with their contact information, and texted me the morning of to let me know he was in route and when he arrived at our hotel.
Now, for the bus. We rented a large luxury 56 passenger bus. It was SO clean and very flashy looking. Michael, our driver, was so friendly and dressed very professional. The bus was clean inside and out, and was so comfortable. I HIGHLY recommend using Lorenz Bus Service for your wedding: SUPER affordable and it was so easy to work with them!
Anna G
5.0
10/18/2023
Very easy to work with! Our driver was timely and professional. Would definitely use this transportation service again!!
Brian S
5.0
10/18/2023
We originally found Lorenz Bus Service through a typical Google search. My fiancee and I were planning a huge outdoor wedding with lots and lots of guests. We wanted to provide them with a safe way to get back to their hotels (about 30 minutes away) after the festivities. I feel extremely lucky to have landed upon Lorenz. The service we received from Bob Musil was awesome. He was extremely thorough in helping us to figure out bus requirements and schedules - and then in following up with us over the months that passed between then and the wedding. When the actual date was finally close, he made sure that everything was in order. Our actual driver (who we had for the entire day) made several trips back and forth to the hotels, hauling over 150 guests. He was ontime and very profesional. Great at turning around in tight spaces as well! In the end, everything went off without a hitch. I am extremely impressed and would absolutly recommend Lorenz Bus Service, for a wedding or a corporate event.
Krista C
5.0
10/16/2023
Absolutely blown away with the service provided by Lorenz Bus service! Everything from the moment I called to figure out transportation for our guests to showing up on time and having very professional and caring drivers the day of and off to the follow up after our big day - they did an incredible job! Highly recommend them to solution this piece of your wedding day!!
Matt L
3.0
9/20/2023
Lorenz was easy to work with in organizing shuttles to and from our wedding venue. There was a slight hiccup when the driver went to the wrong hotel but it was rectified and it all worked out. Thanks!
J R
5.0
9/03/2023
We had an exceptional experience with Lorenz, who provided busing for our family wedding. They helped with details and timings of the route and pickup stops en route to the wedding, and later did three return journeys to allow people to leave at convenient times for them.
Always helpful, well organized, courteous and punctual.
I couldn't recommend them more highly.
Bridget A
5.0
8/30/2023
Lorenz Bus Service was a great addition to our wedding night. They were punctual, professional, and a pleasure to work with. Bob was a great communicator and helped everything go smoothly. The bus driver was also a big hit with our wedding guests, she was high-energy and helped keep the good times rolling! We highly recommend Lorenz Bus Service to anyone looking to give their guests a safe and reliable means of transportation on their wedding night.
Griffin S
5.0
8/07/2023
The services provided by Lorenz bus service far exceeded every expectation my wife and I had for our wedding. When we began thinking about transportation for the event, we knew it would be a highly complex operation that involved shuttling hundreds of guests from multiple pick-up and drop-off locations simultaneously. Before we found Lorenz Bus Service, we were turned away by several other transport companies who couldn’t accommodate the level of service we needed. However, the motivated staff at Lorenz Bus Service happily accepted the challenge and worked with us to overcome the logistical complexities we presented them with. The result was a highly detailed itinerary that was executed flawlessly. Because of them, our guests arrived comfortably, on time, and satisfied with a level of service that was second to none. My wife and I could not provide a stronger recommendation for their business and we are forever grateful to them.
Megan J
5.0
7/24/2023
We had a great experience with Lorenz Bus Service for our wedding! Great communication and very timely for the day of. They also upgraded our bus for no added cost due to availability which we were so appreciative of!
Michael C
5.0
7/21/2023
Lorenz provided a fantastic service for our guests at our daughter's wedding. They arrived promptly at each hotel and shuttled guests to and from the wedding venue which was 45 minutes outside of the city. Heather was great to work with; responsive and organized. The buses were clean and the drivers were friendly and stuck to our predetermined schedule. Highly recommend!
Carla H
5.0
7/01/2023
Lorenz was great to work with; they were responsive and organized. We used them for our wedding day bringing guests to and from the reception/hotel and the bus was clean and the driver was on-time and stuck to our predetermined schedule. Highly recommend!!
Devon C
5.0
6/24/2023
Our experience with Lorenz Bus Service was great! Bob was very communicative throughout the booking process and he worked with us to make sure we had enough trips planned to get our guests from the hotel to the venue before and after the wedding. We had our wedding at a private residence and having a shuttle helped minimize the number of cars parked in the yard, and ensured our guests got to the hotel safely. Not only was Lorenz Bus Service excellent to work with, they were also the most affordable option we found! We highly recommend working with them for all your shuttle needs.
Nick S
5.0
6/21/2023
Lorenz did an excellent job in ensuring smooth and comfortable transportation for our wedding. The buses arrived on time at all pickup locations and destinations. The drivers were professional, courteous, and navigated the routes efficiently. The communication leading up to the wedding day was also excellent. Lorenz promptly answered our questions and accommodated any changes we requested before our wedding day. It was reassuring to know that we were in good hands.
Katie D
4.0
6/20/2023
Working with Bob from Lorenz Bus Service was an outstanding experience. He was responsive, friendly, and flexible. Everything on wedding day went off without a hitch and even when we were running behind, the driver ensured to make our last trip a little later than expected to ensure everyone made it back to the hotel.
Tyler C
5.0
6/13/2023
Lorenz Bus Service did an excellent job for our wedding transportation. We rented a school bus for the wedding party, and a big charter bus to shuttle the wedding guests. We had America and Rachel as drivers and they were both great!
We communicated with Bob Musil (Charter Sales Manager) frequently throughout the process and he was awesome to work with. He was able to provide us great suggestions and helped us put together the timeline for when transportation would pick up and drop people off. The pricing also was also reasonable. I can't recommend Lorenz Bus Service enough for transportation!
Pat D
5.0
6/03/2023
Bus arrived on time, driver was professional and courteous. Bus was clean.
Hunter W
5.0
5/26/2023
My wife and I are SO happy we chose Lorenz Bus Service for our big day! We got married in Cambridge, MN and if you know anything about Cambridge, it’s not a big town. For our guests, we had to reserve a block of hotel rooms at 2 separate hotels (1 in Cambridge and 1 in North Branch). This was stressful for us when looking for transportation.
But not to worry… Bob with Lorenz was a HUGE help and was able to create a route between the 2 hotels and the venue and was super flexible in changing the schedule to fit our wishes!
We went with the school bus, and let me tell you it was a hit! Everybody commented how awesome it was to ride on a school bus to and from the wedding and to make it even better, the driver was INCREDIBLE! She was so nice and kept the energy up for our guests!
I am so glad we went with Lorenz, they really took the stress out of it! Highly Recommend!!
Taylor D
5.0
2/16/2023
Best deal and truly made the shuttle experience effortless. It was great to not have to worry at ALL about times/etc.
N H
1.0
1/27/2023
Took multiple calls to get the account manager to understand the bus schedule, which was literally between two locations that were 25 minutes apart. Then, the day of the wedding, the bus driver goes to the wrong entrance to pick up our guests from the hotel, so many of our guests ended up driving to the wedding venue. I guess it was great that had happened because, later that night when the bus was supposed to bring guests back to the hotel, the driver drove the bus into a ditch and got stuck. So, rather than being able to enjoy my wedding night, I ended up having to find a taxi service that was willing to bring our guests back to the hotel. After that fiasco, the company refused to refund any part of the charter, even though they only fulfilled 25% of it. The driver also refused to refund the tip we gave and was extremely rude. This company is terrible, do NOT USE THEM!
response 01/28/2023
Nick- Thank you for taking time to leave a review. We’ve found that thoroughly talking t...
hrough the routing, locations, and scheduling tends to go a long way toward ensuring successful communication to all parties involved— weddings have many moving pieces and often the group who orders the bus isn’t actually on it.
Clearly the communication didn’t go as far as it needed to here. Our bus was at the original pickup address 30 minutes prior to the scheduled time and left at the scheduled time with a relatively full bus. Upon arrival to the venue, our driver followed our written instruction, which is clear your on-site coordinators were not aware of. As we instructed, our driver dropped on the street and avoided turning into the venue parking lot. Our vehicle waited out on the street for the duration of the wedding. When it came time for the first return, your on-site coordinator told the driver that our instruction was incorrect and the bus could pick-up closer to the venue door. The driver responded that the bus could get stuck and the coordinator said we needed to try to get closer and that it would be fine. While the driver was uncomfortable, she also was trying to provide you with the best possible experience and tried to get the bus as close as she could. Obviously, that didn’t work – because the dimensions of the dirt road are not wide enough to support the wheelbase of a motor coach.
We promptly ordered a tow truck to try to get right back on schedule, and the cost was about 2.5x what you paid for the service (but it did take longer than expected due to rural nature of venue.) After the fact, we had several conversations with your venue and it was our understanding that they made you whole on the transaction which is what we believe to be correct. While we’re not in total alignment with them for a number of reasons, it is clear this would have not happened without their intervention, which harmed us as well. Our position was that we should split the overall cost of tow bill and refund to you – which they were not satisfied with.
If they did not make you whole, we’re glad to re-open the discussion with them and try to find a way to do so. Our driver was trying to provide the best possible service to you, and please accept our sincerest apologies this happened. We asked the venue to discuss widening the road, and even attempted to talk about other vehicle types that might work – but our discussions stalled out. We are not presently servicing this venue any longer.
John H
5.0
1/26/2023
My wife and I booked Lorenz bus service to bring guests from our venue back to the hotel after our wedding in January. We had a great experience! I spoke to Bob several times prior to booking and he helped me figure out what size transport and how many trips would be needed which was very helpful. My guests all said the bus was great, no reported issues on the day of the wedding. He even checked in a week after the wedding to make sure there were no issues or things they could improve upon. I’d definitely use them again for a wedding or any other event where I might need transportation for a group. Overall great experience!
response 01/28/2023
John- Thank you for the review! Glad you had a good experience with Bob and our team!
Kim K
5.0
1/18/2023
Our daughter and son-in-law recently got married on New Year's Eve. We had several family and friends staying at a nearby hotel and wanted to provide a shuttle so guests didn't have to drive. We would highly recommend Lorenz Bus & Shuttle Service as they were outstanding in every way! Heather was great to work with when setting up our shuttle times and provided helpful suggestions. Our shuttle driver was amazing, he even provided his personal cell to our guests, in case something came up, as he lived nearby. Thank you for your outstanding service and for giving us peace of mind!
response 01/28/2023
Kim- Great to hear! Thank you for the glowing review! We really appreciate having Heather...
on our team too!
Carly M
5.0
1/17/2023
Not only were they super cost effective and great at communication (even with several last minute changes I needed to make), but the driver was so friendly! Having a school bus made it so fun and everyone at our wedding was able to enjoy themselves thoroughly, knowing that they had a safe ride to the hotel at the end of the night!
response 01/28/2023
Carly- glad you loved the school bus! We appreciate the review!
Kelsey B
4.0
1/15/2023
After some initial miscommunication regarding service and rates, things worked out great! Mike and Bob were responsive to our questions and Andrae, our driver, was fantastic!
response 01/28/2023
Kelsey- thank you! We were in process of adjusting our rate structure based on how the pa...
ndemic changed our business. In the end, we wanted to make sure you were taken care of too! Glad it worked out.
Bill M
5.0
1/05/2023
Very easy to work with, responsive, and everything turned out as planned!
response 01/28/2023
Thank you for the review, Bill.
Annie A
5.0
1/04/2023
We chartered three buses from Lorenz and our guests couldn't say enough about how friendly the drivers were and how comfortable the coaches were! They kept to our schedule and made our out-of-town guests feel special.
response 01/28/2023
Annie- thank you for the review. Weddings with 3 buses often have a lot of moving parts....
Glad it went well!!
Nicole M
5.0
1/03/2023
I had to get transportation on very short notice for my Wedding and Lorenz Bus Service was a tremendous help. They were able to answer all of my questions and book me very quickly. The event went very well and the bus driver, Jon, went above and beyond to make sure everything ran smoothly.
response 01/28/2023
Thank you! Jon said he really enjoyed your group too!
Carl S
5.0
1/03/2023
They were timely in communication, offered fair rates, and were able to do what we had asked. Then, they executed on the day of. No issues at all.
response 01/28/2023
Thank you for the review!
Holly M
5.0
12/08/2022
Lorenz was great to work with both in the planning phase and on the day of the wedding! They helped me settle on a route and timing that was very smooth. The driver went above and beyond expectations to help with an unexpected logistical challenge day-of.
Meredith M
5.0
11/08/2022
I have nothing but wonderful things to say about Lorenz Bus Service. They helped us plan routes, times, and were super responsive when we had questions. They easily fit into our budget and the buses were so nice!
Peggy L
5.0
11/05/2022
My husband and I had a vision that our transporation was going to be large enough to be a party bus for our wedding party and their spouses! We were about a month out and hadn't secure a transport and Lorenz came through. Bob was our contact and he was responsive, attentive, and made sure we were able to find the busses and drivers we needed. We had so much fun and worry free day, we forgot our drivers' names. They were super helpful and got us everywhere people needed to go, including a couple pit stops. Sorry, drivers! Either way, we thank them, and Lorenz for a stress free wonderful day.
Maxwell J
5.0
10/31/2022
We worked with Bob to set up Lorenz. Not only were they competitive on price, but they were familiar with our venue. Bob actually helped us tighten up our schedule, reduce stops and trips, making it even more efficient for our guest. Then, night of, Angel (driver) got compliments for helping elderly off the coach, and for getting everyone from multiple hotels to the venue on time. 6/5 stars if we could...
Morgan P
5.0
10/29/2022
Lorenz did the shuttle service for our wedding day and they were great! We had quite a few back & forth stops between our two busses and the drivers were very nice, professional and followed our schedule to a T. Mike was responsive with communications and I felt their prices were very reasonable and loved all of the options Lorenz had in their fleet so we could pick what was best for our needs! We had a slight hiccup day-of with the wrong size bus being sent initially but Lorenz fixed the issue promptly & we were good to go for the rest of the evening. We would recommend Lorenz to any future couple!
Heather N
5.0
10/24/2022
We used Lorenz bus service for our wedding down in Skyroom and only heard back positive things from guests! We had multiple stops at various hotels and didn't have any mishaps with arriving late or anyone missing the shuttle. Excellent service, reasonable price, and great communication - would recommend.
Bride a
5.0
10/17/2022
Lorenz was wonderful to work with for our wedding day transportation. They were willing to keep the prices they originally quoted us, even after gas prices skyrocketed. Would definitely recommend Lorenz!
Naomi J
5.0
10/16/2022
Lorenz Bus Service was great. We used them for transport to and from our wedding venue and the hotels. They were prompt, on time, and very respectful. Working with Mike was great, he was very responsive and easy to work with. Highly recommend them!
Selena G
5.0
10/10/2022
Thank you for your excellent driving and service for our wedding. We appreciate you taking the time to shuttle our guest safely.
Kyle M
5.0
10/08/2022
On time and very professional!
Makayla G
5.0
10/07/2022
The bus service was timely and the drivers were friendly and great. They were flexible when we needed. I'd definitely recommend and use again!
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8600 Xylite Street NE, Minneapolis, MN
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Greater Minnesota, Minneapolis/St Paul, Western Wisconsin
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