Lotte New York Palace

as more than we could have dreamed. Firstly, Adam is wonderful at his job. He is welcoming and come wedding day, you and your spouse will feel like he only has eyes for you -- but he also has a handle on everything else too. The banquet team delivered a spectacular, entirely gluten free reception. As a celiac bride, this meant so much to me. We faced no limitations despite our allergies and had more options than we could choose. The Madison Room for our ceremony was absolutely gorgeous and intimate. My husband and I are so glad our wedding was at this iconic, beautiful New York landmark and were over the moon with how our wedding came together under the guidance of Adam Reigler.

m, welcoming staff that define hospitality. I was fortunate enough to host my micro wedding ceremony at the Lotte New York Palace and it was a fairytale. Plans for a wedding at another venue unraveled a week before my wedding date as a result of COVID-19 and indoor dining restrictions. In hindsight, it all worked out for the best. The Event Directors, Bebhinn and Peter, were highly professional, understanding, and incredibly attentive. They took charge and were able put together and execute a perfectly micro wedding with little time to prepare in a way that probably only the Palace can do. My husband and I also stayed in a suite on the weekend of our ceremony. From the moment our taxi arrived, we were greeted by name and given white glove treatment. The hotel was impeccably decorated for the holiday season and everyone we interacted with was kind and eager to assist us. The suite was spacious, thoughtfully designed, well-appointed, and presented to us in immaculate condition. The room was spacious, which was perfect for hosting my makeup artist and hairdresser while several guests relaxed in the living room. I cannot thank the staff at the Lotte New York Palace enough. They did everything one could imagine to make a dream wedding a reality in a short time and under difficult circumstances. I will without a doubt be a customer for life and hope to host a larger celebration at the Palace in more normal times.

guests are still raving about the hotel. I was taken care of at all times and the hotel delivered even a small fridge when we asked to refrigerate some of our wedding cake. I can't wait to go back.

ce was held in the main ballroom. My guests were overwhelmed by the gorgeousness of the Villard Mansion! It was as if we were all transported to the gilded age of NYC since the historically landmarked mansion dates back to that time. Our guests have been to many beautiful venues in NYC and around the world but they were all beyond impressed by the Mansion and the Palace. One of our guests said he thought the Madison and Gold rooms were 2 of the most gorgeous rooms in NYC. Another friend said our ceremony in the Drawing room felt like we had gotten married in a jewel box. When choosing a venue my husband and I went to every top hotel and venue space in NYC (St. Regis, Four Seasons, Mandarin Oriental, Park Hyatt, Le Parker Meridian, One World Trade Observatory, etc.) but none had the old world magical charm or such a gorgeous courtyard as the NY Palace. One of the things we loved most was the ability to have the ceremony in the Drawing Room room, cocktail hour in the Gold and Madison rooms and the party in the Ballroom. All the rooms were fairly close and the flow of the party was seamless with no awkward waits for elevators or climbing many flights of stairs. Everything about our wedding day at the Palace was wonderful. Also, the Palace’s staff was top notch especially Rachel Wolff, the Senior Catering Sales Manager. Rachel's positive attitude and kindness made her a dream to work with! Every step of the way in planning our wedding she was upbeat, kind and helpful and no request was too big or small. One thing I was concerned about was whether I was going to need a "day of" coordinator. Many other catering managers at other hotels said I would need one since they would be too busy on the day of the wedding to attend to my needs as well as my vendor's needs and the needs of the hotel. But Rachel said it would not be necessary. She assured me she would be able to handle all the vendors', hotel's and my needs on the day of the wedding and she exceeded all our expectations. I was amazed at how calmly she handled everything on the day of the wedding. You can tell that she truly loves her job and is excited about every aspect of wedding planning. She makes it an incredibly pleasurable experience to work with her and leaves every bride feeling as though they were her #1 priority. Lastly, there were so many gorgeous locations to take photos at in this hotel from the famous courtyard (with St. Patrick’s Cathedral as a backdrop) to the Villard Mansion to the hotel’s specialty suites. We were very lucky that both the Martin Katz Diamond suite and the Champagne suite were available to take photos in on the day of our wedding, which was an incredible experience - but every location in the hotel provides picture-perfect backdrops. We are still so grateful that we were able to have our wedding at such an iconic hotel!