Lovely Bride

recommend!

nt in it. From start to finish, it was so easy to communicate with the staff and they were available to address any questions I had about my dress, tailors, and the cleaning process. It was easy to make an appointment online and they made the experience of choosing my dress feel so personalized and special. They were flexible, understanding, and very professional throughout. If you are looking for your wedding dress, look no further than Lovely Bride to find your perfect gown.

s before lockdown. After 18 months of riding the postponement wave, I needed a dress for a different season entirely, so I decided to try and sell my unworn, unaltered Reem Acra and went back to Lovely, where I had previously visited and been helped by Kelsey. She was super nice and helpful the first time, but when I came back a year later, she was ultra brusque. Understandable, as I hadn't bought from her the first go-round. I didn't mind and knew what I wanted, so I didn't need outstanding customer service in that second appointment and was unfazed by this. I have worked in customer service, and truly, not every interaction can or needs to be completely sunny and outstanding. Two things DID rub me the wrong way. 1) She gave me pretty convincing, terrible advice on how to sell my first gown and made me feel like it would be extremely easy. I finally got married last week and am still in possession of the first gown. It is stunning, it is pristine, it is perfect for a spring or summer wedding, but I can't seem to GIVE it away. Unless you list your gown for $1.00 online, it seems it will sit there forever, which I was not made aware of. So I felt like that was a touch disingenuous and geared toward making the sale of my second dress. 2) I don't know if it is common practice to order a gown that feels WAY too big so it can be taken in just right, but the size she ordered for me was enormous and cost another $1,500 to alter (which felt especially annoying after the first dress debacle and also the fact Kelsey had estimated in the hundreds of dollars for alterations). Their go-to seamstress at Sew Elegant was extremely kind and, like Kelsey, reassured me she'd altered that dress perfectly a million times. But - long story short - alterations came down to the wire (they seem pretty over-booked), and after 3 fittings it wasn't right, so I didn't get to try it on again until my wedding day. When I put it on, my heart totally sank. It was just not remotely correct, looked way different than it was supposed to, and every time I saw myself, I was devastated and uncomfortable and self-conscious. I felt this way for the ENTIRE night, and was so sad once the pictures started rolling out, because it was obvious I was preoccupied and distracted by my dress. I had been working toward that wedding for a loooong time and spent a lot of money to have it not just turn out “meh,” but actually make me detest all of my wedding pictures and consume so much of my energy.

y reason I'm giving 4 stars instead of 5 is because they had me order my dress way too big. I know this is a common practice in the bridal industry but my dress had a completely lace bodice that had to be taken apart by hand by my seamstress so it cost me a lot of extra $$ in alterations. Don't be afraid to size down if your measurements are on the borderline of 2 sizes, I wish I had.

the front desk/answering the phones (the one who hardly greeted us), said she would be helping us out. She brought my 2 guests and me into a room, asked a bit about what I was looking for and what the budget was. When I said my wedding date, she made me feel extremely anxious by saying "in the wedding world, that's like tomorrow". I had been to 2 other stores prior to this and neither said anything about my 7-8 month timeframe. In fact, my wedding planner and NONE of my other vendors seem to think this timeframe is a problem. After that, Kelsey pulled some dresses for me and closed the curtain, handed the dress to me and told me to "come out when ready". Having only tried on wedding dresses the day prior and early that day, this was not something I am used to. It's not like I was trying on a pair of jeans! These are a unique article of clothing and something worth quite a bit of money, so I expected some assistance. After I came out in the dress, she clipped me and then immediately RAN out of the room. It was like she wanted nothing to do with me and my guests. She didn't tell us anything about the dress, explain the style, designer, etc. This went on for all the dresses I tried. At the 2 other stores I had been to, the consultants asked for feedback, told us about the fabric/materials/detailing and more. In addition, they asked questions about me, my fiance, our wedding, location to get to know me and my style and vibe more. Overall Kelsey was flat and lacked animation. In fact, she seems completely disinterested in me and the experience. Something else to note is that all of the dresses tried on at Lovely Bride were much dirtier, both on the outside and inside than the other places I had been to. It's actually a shame that my experience was so poor at Lovely Bride because there were some beautiful dresses, but I would never purchase something here due to the disappointing experience. My appointment lasted only 45 minutes, whereas everywhere else I went was 90 minutes. It seemed like Kelsey was rushing me out and her last question when we left was "where to next?" I don't enjoy writing reviews like this, but I was so upset and discouraged after leaving Lovely Bride and would hate for another bride to experience this.

n 2020 but due to COVID had to postpone. The dress still fit even after we postponed. I received so many compliments! I felt amazing in the dress. It was comfortable and easy to dance in. I also got my accessories such as my veil and head piece at Lovely. I couldn’t be happier with my decision to get my dress at Lovely!

she was able to pull more gowns that she thought I'd like - and I found the perfect dress. The salon was beautiful and relaxing, and we finished our appointment in a timely manner without feeling rushed at all. If you're looking for a wide array of gown styles with a smaller boutique experience, Lovely Bride is a great option.

ut a dress and it ended up being the one. My stylist was also wonderful and recommended a few designers she thought I’d like based on my style, for shoes and accessories. I ended up finding the perfect shoes for my wedding that same day as well, because of her! Cannot recommend lovely bride enough :)

did not rush me at all. She also took a bunch of amazing photos of me in the dress! Really went above and beyond. So excited to be a Lovely!

se my wedding date was scheduled only a few months after this appt (pandemic caused). After trying on a few dresses *all of which Hannah knew the exact price of* I fell in love with Milla Nova's Emri dress and was considering buying it then and there. To my surprise, Hannah told me that she did not know the how much the Emri Dress cost and called the manager over to consult. They whispered back and forth, which I thought was off. Hannah and her manager let me know that the dress (off the rack) would cost my exact budget - $3,500. I decided to call around to different stores and see how much the dress was sold for elsewhere, they all said $2200 (some said $2300 or $2400). I asked several stores what the price was for off the rack, several said $1100. There were several stores in NYC that had the dress listed at $2200 so the NYC rent excuse is null here. Lovely Bride knew I was desperate for a dress so they took advantage and tried to up charge me by $2,400. The place is cute, it has trendy dresses, but if you go please make sure you look at the tag of your dress when you try on and take picture of it (they will never follow up in email like they say, believe me, press them for the name of the dress you love). Following your appointment do what I did and call around to make sure Lovely Bride isn't trying to scam you like they did me.

never picked for myself but ended up loving. The thing that sets Lovely Bride apart from more traditional salons is the type of dresses they carry here. They’re incredibly well curated & stylish. The ONLY thing that gave me pause is that they require you to pay in full (some salons offer payment plans) - but still a great experience. Can’t wait for my dress to come.

re excited to say "I do!" and so thankful for LovelyBride for making this happen!

and it arrived earlier that week. It was my dream dress and Nicole knew it but never made me feel pressured or rushed me out of the salon. Nicole even graciously gave me a week+ to think on it and when I booked my second appointment to buy it we had the best time! She made that day THE most special wedding planning day. If you are a NJ bride, not looking for your "typical NJ" dress, I highly, highly recommend Lovely Bride NYC!

it! Thank you Erica

still allowing for a fun dress try-on experience. Thank you guys so much!!

shy, and made me feel great about the whole experience. I couldn't recommend this place more.

my favorite dresses ahead of time. She truly listened to my style preferences but also helped to expand them by suggesting new styles that aligned with my taste. I would highly recommend!

esses from my Wishlist were prepared so I had to search my email to get the names of the dresses. It seems like some brides get phone consults before their appointment (I didn't). I tried calling and emailing prior to my appointment to confirm but couldn't get through to anyone, except an email response back the night before requesting I fill out a questionnaire which I had already filled out. Overall, although they were friendly at the actual appointment, the lack of preparedness and communication took away from the experience and I would be too nervous to purchase a dress from this salon.

ed and observed and within 45 min I had said yes to my dress. Amazing experience even during COVID. :) thank you Kelsey!!! You’re a gem.

the Dress :) Thank you especially to Julia!!!

essly to say yes to the dress! Thanks again!

s a saint and let me try them on back to back at least five times. The salon was beautiful, but Debra really made the experience great!