DON'T DO IT! This was my 1st pick to start dress shopping, and it was a complete mistake. Went in with 2 friends after work, and walked out feeling like I was just berated for planning my wedding in less than 6 months! Even my friends were not impressed, and told me NOT to waste my money here.
First of all you have to put a credit card down to hold your appointment. Ok, I get it. You don't want people wasting your time. Serious inquiries only. So I did.
The day of the appointment we met with our consultant, Kimberly. She took us to the dressing room, which is very spacious, and started asking me the normal wedding questions. When is the wedding, what do I have in mind, etc. She was very nice and accommodating at first. I had actually saved some dresses that LuLu's advertised on their website, and I showed them to her. As soon as I showed her the dress I had my heart on, her tune completely changed. She told me that she's not sure if she can have that dress in on time since the wedding was less than 8 months away. We visited on 8/31/18 and my wedding is 1/25/19. She kept going on and on about the time frame of dress making and wedding dates, and if the dress is even in production...on and on and on. Being confused and caught off guard I asked if there was even a need to try on dresses if she's telling me she doesn't know if she can even get one in on time. She said yes, but just keep in mind the one I want she may not be able to get. Ok. I get it. Am I trying on dresses or not? FINALLY she took one of my friend's and I to the floor ( you can only have 1 person with you on the floor at at time) While we're walking on the floor, she goes off again about the timing of the wedding and she may not get the dress I want. So we stood there on the floor for another 10 minutes listening to her go on about this AGAIN! My friend kept trying to ask her a question, and she did not even acknowledge that he was there. She just kept talking over him, and I honestly was ready to walk out. My friend just walked off and went back to the room frustrated, and sent my other friend out. Once she came out, she asked outright "are we looking at dress or not?". Kimberly said yes, we can pull the dark purple dresses. My friend and I walked around and pulled 3 or 4, but I was already unhappy. I couldn't believe I was getting lectured for not planning my wedding 9 months or more in advance. I should have just walked out right then. I didn't and we tried on a few dresses. Kimberly was very helpful while trying on the dresses, and even after we tried everything on, she mentioned that she has brides come in that are getting married in 30 days or less, and it works out. ARE YOU KIDDING ME?!? Then why did you feel the need to lecture me for like 30 minutes about my wedding date? I was over it. I smiled and thanked her, but as soon as we walked out I told my friends I would NEVER purchase anything from here. Both of my friends agreed! It was embarrassing and frustrating. I'm so sad this was my top choice and my first stop, because it set the tone for other bridal shops. Thank goodness I found a WONDERFUL consignment shop that turned my unhappy experience into an unforgettable experience! Do not make this your 1st choice, start somewhere else, and make this your last possible choice!